https://www.youtube.com/watch?v=HkDVr4j4kSw Don’t let your process lead you down the road to ruin, trust your instincts. As a generally intuitive person, I’ll talk about some of the more soft skills you can develop to ensure you can manage your project to success. Metrics, spreadsheets, the latest and greatest agile tools are all incredible parts of getting projects done in this day and age, yet the softer skills that come from our intuitive or gut can often be just as critical in ensuring a project goes well. Since I’ve worked in the Drupal space for almost 10 years, I’ll also be touching on some tactical intuitive tips that I’ve learned along the way including some common patterns in Drupal projects that I’ve learned to recognize early on through a combination of experience and intuition. I’ll also focus on a helpful framework of the four types of problems ("internet level," "system level," "business level," and "people level") that can be encountered and solution strategies that bridge your intuition with actionable steps to move the project forward. While there won’t be milk and cookies, I’ll teach you the value of actually having milk and cookies at your next project meeting, and I’ll be bringing my crystal ball.

1. DrupalCon Dublin
September, 28th
Molly Byrnes
Intuitive
Project
Management

2. molly
@mabfire
+ Account Director, Phase2
+ Content Managed first
international Drupal 6 media
platform, Sony Music
+ Worked on one of the first
large Drupal 8 builds,
Memorial Sloan Kettering
+ Crystal Collector

4. AH, SO YOU MUST BE a ...
developer? designer?

5. dark matter
unseen, everywhere & keeps
the universe moving

6. Static to dynamic
The shift to dynamic systems have
brought about entirely new
problem spaces, roles & way of
talking about and understanding
the digital universes we all
inhabit.

7. intuition
ɪntjʊˈɪʃ(ə)n/
noun
1. the ability to understand something instinctively, without
the need for conscious reasoning.

8. “Never Ignore a gut feeling,
but never believe that it is
enough.”
-RObert Heller

9. Project
fundamentals
+ An actual plan
+ Detailed requirements
+ Clear goals
+ Project methodology and process
+ Metrics and reporting
+ Risk Management

10. Where to apply
intuition
+ Define objectives
+ Clarify assumptions
+ Identify risks

11. Objectives

12. Transumute
confusion into
clarity
Every project or initiative starts someone trying to
explain something that doesn’t yet exist.

13. MVP Airport

14. Let’s Land this
plane!
Everything we do should be directly traceable to a goal
that creates business value

15. Iron triangle
SCOPE
TIMELINE
COST
QUALITY

16. Project PYramid
+ Lots of nuances
+ Interpersonal dynamics
+ External factors

17. Site & Platform
We want a site and we want a platform....

18. Assumptions

19. COmmon Drupal
Assumptions
+ Web hosting is included in price with 24/7 support
+ Content entry is included in project / can do in one day
+ All parts of sites can be managed within CMS
+ Every word of site is automatically translatable
+ When a page is saved, I immediately see the content
live

20. Internet
This is how ‘the internet’
works …
“Why does the custom font not look exactly
the same on my favorite browser - IE7?”

21. Internet Level
+ Font displays
+ Front end CSS rendering on older browsers
+ Latency - loading of images in far away places
+ DNS propagation
+ Media encoding standards

22. System
THat’s not exactly how this
framework is designed.
“I should press save & my content should
appear instantly for all users on the internet
immediately, like facebook, right?!

23. System Level
+ Drupal pagers
+ Modules
+ Assumptions or choices made in Drupal Core
+ Making it work with distributions
+ File System
+ Security patches

24. BUsiness
AUTOMATE THE TPS REPORTS!
“I “We want divisions in our department to be
able to update the site but we need to make
sure someone can approve all content”

25. Business Level
+ Offline workflows
+ Permissions and team structures
+ Approval processes
+ Branding and color
+ Taxonomy content

26. People
P
oh, the Humanity!
“My item is really important and it needs to be
on the homepage and I’m not afraid to send
really angry emails about it every day”

27. People Level
+ Governance
+ Personality clashes
+ Communication style
+ Personal and life events
+ Power struggles

28. All the people
+ Project team
+ Client
+ Site user
+ Drupal community

29. P
http://wallpart.com/poster/12burning-man-2015-love-alexandr-milov-2086-apf-david-julian-17851
075009

30. Being Human
+ Love
+ Loss
+ Acceptance
+ Validation
+ Fear of failure, the unknown, success
+ Desire to belong, be happy, be seen

31. People intelligence
+ Myers Briggs - 16personalities.com
+ Human Design - jovianarchive.com
+ DOPE - richardstep.com/dope-personality-type-quiz
+ ... ask questions and learn about personal goals,
motivations and interests

32. communication

33. P

34. Energetic listening
+ Repeat what the person is saying in your head while
nodding so that you fully absorb it
+ Eye contact and focused direction
+ Listen for the spaces between and what is not
mentioned

35. Energetic listening
+ Shift body language in dynamic of group
+ Anticipate who should naturally speak next and
generate flow
Advanced practices

36. 1. Does it need to be said right now?
2. Do I need to be the one to say it?
3. If someone else needs to say it, what question can I
ask to facilitate the unfolding of the right information
at this time?
Metaverse Meeting tips

37. Risks

38. UNKNOWNS
There are known knowns.
These are things we know that we know.
There are known unknowns.
That is to say, there are things that we know we don't know.
But there are also unknown unknowns.
There are things we don't know we don't know.
~ Donald Rumsfeld

39. RISK Management

40. Mission Protocols
+ Regular risk meetings
+ Log & review transparent mitigation plans
+ Launch protocols & rollback

41. + Lay out the plan and unfold
from multiple angles
+ Prepare for key moment of
message delivery
+ The “missing piece” slots in
for AHA moment
Long Game Risks

42. Get in Tune

43. Introvert vibes

45. Thank you!
Evaluate -
events.drupal.org/dublin2016/schedule

46. JOIN US FOR
CONTRIBUTION SPRINTS
First Time Sprinter Workshop - 9:00-12:00 - Room Wicklow 2A
Mentored Core Sprint - 9:00-18:00 - Wicklow Hall 2B
General Sprints - 9:00 - 18:00 - Wicklow Hall 2A