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Fundraising In A
Digital Media Age
- Be sure to check out our offer
to donate time on slide 35
If you’re old enough, you might remember a time when a pair of
pliers was the remote control
If the channel dial wore out on your grandmother’s old RCA or
Zenith TV console, the pliers probably gave the box several more
years of life
But,
what’s this got to do with fundraising?
Well, in today’s digital media age
everything
about donor behavior has changed
The pliers metaphor is synonymous with today’s
fundraising when you compare a traditional
appeal letter to a digital media campaign
A little like your
grandfather’s Oldsmobile-
sorry GM!
Bill Gates challenging
Elon Musk & Ryan
Seacrest during the ALS
Ice Bucket Challenge
When you think about it,
when was the last time one of your
donors or prospects
photocopied your mailer
and distributed it to ten friends
(Maybe never?)
And, while it may be a stretch to think you
could raise over $100 million from your
next viral campaign,
there are replicable principles you can
follow to mirror the attributes that were
done in this now famous campaign
In fact,
there are six specific attributes
that should be part of your
digital media fundraising plan
But first there’s a trick;
one must recognize when
fundraising with digital media
traditional methods and tactics
do not apply
Since donor behavior and expectations
has changed
use the following as your
strategic starting points
Continue for explanation!
1. Authorship
2. Humanize
3. Change “the angle” of the dialogue
4. Cross-media
5. Capture
6. Nurture
Annual Promotions Calendar
1. Authors
Foundations usually rely on
institutional messaging
the authors must be changed-
Have beneficiaries, benefactors, volunteers,
event participants, care givers and
students and alumni get in on the act
What they have to say
is usually more interesting,
and sometimes it’s way more interesting
2. Humanize
Humanizing content
(in digital media)
is susceptible to achieving far greater results
than what a letter from the president could
ever hope to do
(If you are like most foundations, you probably have
tons of opportunities to humanize content)
3. Change the Angle of the Dialogue
Part of the secret sauce
resides in developing interactions
To do this the foundation must
“change the angle of the dialogue”
The concept of
“changing the angle of the dialogue”
is not self-evident,
but we have dozens of ideas
on how this can be done
We’ll illustrate a few towards
the end of this deck
4. Cross Media
These replicable principles are the same as
what’s being done in the private sector
with “inbound marketing”
These methods should be executed across
the full band of
your cross media marketing efforts
Except for perhaps the very oldest
of your donor base,
“donor age” is no longer a barrier
to innovating your
digital fundraising strategic plan
5. Capture
6. Nurture
The precepts explained here extend to include
capturing and nurturing
But these two activities suggest there’s another
phase to donor development
besides getting the donation…
Many potential donors can first be acquired
And they can be subsequently nurtured…
This was 100% true of the ALS campaign-
Many people participated, even though
only a percentage of them donated
Because of the human element,
there are few industry verticals
that can benefit from
capture and nurture practices
as much as nonprofits, healthcare foundations
and alumni-development initiatives
If you change the angle of the conversation,
humanize the content,
and allow “we the people”
to get involved in content creation-
magical things can happen
Here’s a few abstract examples of how some
of these principles can be applied
If you host events, it’s
a great time to ask
participants and
volunteers to
advocate on your
behalf- use mobile to
both build a new
database, as well as
giving advocates an
easy process to share
your brand, mission
and message
If you have Gen Y and Gen Z volunteers, create
contests to see who can acquire the most shares
Make the shares meaningful.
Getting a “thumbs up” does very little for the foundation.
Therefore, use mission specific links as part of the sharing.
Whether it’s a digital
native (such as a youth
volunteer) or your
traditional direct mail
letter you should
encourage online
interactions while
giving me choices
I may not be ready to
donate at this time, but I
may be open to being
nurtured by your cause.
Increase your odds, get
me to know, like and
trust you…
If I’m a lapsed donor, disengaged alumnus,
or if I should be a friend of the foundation,
do something different to get me re-engaged…
Please don’t try to capture me the same old
way and expect a different result
If you have seniors in your midst, there’s a ton of
ways you can teach old dogs new tricks
They are way more digitally savvy
than what foundation officers
sometimes give them credit for
Do you know the
“Humans of NY” approach-
it’s a classic
Did you see The Chronicle of Philanthropy recent statistic:
72% of Millennials would share your message if you gave
them the opportunity
Here’s a great idea for your existing donors and friends:
Establish a “Digital Ambassadors Program”
See the next slide for a quick sketch
If these suggestions seem like they’re just a little
“too digital” for your comfort zone,
remember these two pieces of information:
It was about 5 years ago that the fastest growing population
of new Facebook registrants was the 50 & over crowd
Today, the fastest growing population of Smartphone users
are people 50 years and older in affluent households
Do you have board members that are well connected?
Are they susceptible to being taught viral tactics?
“Spheres of Influence”
 Their communities
 Their groups and events
 Employees or associates
 Social media connections
 Maybe they know people with
tons of connections
 Celebrity relationships
 Their LinkedIn connections
 Other channels ________?
If your foundation is a worthwhile cause,
we will be happy to donate some of our time
and expertise…
You may not reach “Ice Bucket Brigade” levels,
but you sure can replicate the principles they
applied
Click on the URL on the next page to apply
Tell Us A Little Bit About Your Foundation
Click below, or type into your browser-
http://svy.mk/1I6r0Tn

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Fundraising in a Digital Media Age

  • 1.
  • 2. Fundraising In A Digital Media Age - Be sure to check out our offer to donate time on slide 35
  • 3. If you’re old enough, you might remember a time when a pair of pliers was the remote control If the channel dial wore out on your grandmother’s old RCA or Zenith TV console, the pliers probably gave the box several more years of life
  • 4. But, what’s this got to do with fundraising?
  • 5. Well, in today’s digital media age everything about donor behavior has changed
  • 6. The pliers metaphor is synonymous with today’s fundraising when you compare a traditional appeal letter to a digital media campaign A little like your grandfather’s Oldsmobile- sorry GM! Bill Gates challenging Elon Musk & Ryan Seacrest during the ALS Ice Bucket Challenge
  • 7. When you think about it, when was the last time one of your donors or prospects photocopied your mailer and distributed it to ten friends (Maybe never?)
  • 8. And, while it may be a stretch to think you could raise over $100 million from your next viral campaign, there are replicable principles you can follow to mirror the attributes that were done in this now famous campaign
  • 9. In fact, there are six specific attributes that should be part of your digital media fundraising plan
  • 10. But first there’s a trick; one must recognize when fundraising with digital media traditional methods and tactics do not apply
  • 11. Since donor behavior and expectations has changed use the following as your strategic starting points
  • 12. Continue for explanation! 1. Authorship 2. Humanize 3. Change “the angle” of the dialogue 4. Cross-media 5. Capture 6. Nurture Annual Promotions Calendar
  • 13. 1. Authors Foundations usually rely on institutional messaging the authors must be changed- Have beneficiaries, benefactors, volunteers, event participants, care givers and students and alumni get in on the act
  • 14. What they have to say is usually more interesting, and sometimes it’s way more interesting
  • 15. 2. Humanize Humanizing content (in digital media) is susceptible to achieving far greater results than what a letter from the president could ever hope to do (If you are like most foundations, you probably have tons of opportunities to humanize content)
  • 16. 3. Change the Angle of the Dialogue Part of the secret sauce resides in developing interactions To do this the foundation must “change the angle of the dialogue”
  • 17. The concept of “changing the angle of the dialogue” is not self-evident, but we have dozens of ideas on how this can be done We’ll illustrate a few towards the end of this deck
  • 18. 4. Cross Media These replicable principles are the same as what’s being done in the private sector with “inbound marketing” These methods should be executed across the full band of your cross media marketing efforts
  • 19. Except for perhaps the very oldest of your donor base, “donor age” is no longer a barrier to innovating your digital fundraising strategic plan
  • 20. 5. Capture 6. Nurture The precepts explained here extend to include capturing and nurturing But these two activities suggest there’s another phase to donor development besides getting the donation…
  • 21. Many potential donors can first be acquired And they can be subsequently nurtured… This was 100% true of the ALS campaign- Many people participated, even though only a percentage of them donated
  • 22. Because of the human element, there are few industry verticals that can benefit from capture and nurture practices as much as nonprofits, healthcare foundations and alumni-development initiatives
  • 23. If you change the angle of the conversation, humanize the content, and allow “we the people” to get involved in content creation- magical things can happen
  • 24. Here’s a few abstract examples of how some of these principles can be applied
  • 25. If you host events, it’s a great time to ask participants and volunteers to advocate on your behalf- use mobile to both build a new database, as well as giving advocates an easy process to share your brand, mission and message
  • 26. If you have Gen Y and Gen Z volunteers, create contests to see who can acquire the most shares Make the shares meaningful. Getting a “thumbs up” does very little for the foundation. Therefore, use mission specific links as part of the sharing.
  • 27. Whether it’s a digital native (such as a youth volunteer) or your traditional direct mail letter you should encourage online interactions while giving me choices I may not be ready to donate at this time, but I may be open to being nurtured by your cause. Increase your odds, get me to know, like and trust you…
  • 28. If I’m a lapsed donor, disengaged alumnus, or if I should be a friend of the foundation, do something different to get me re-engaged… Please don’t try to capture me the same old way and expect a different result
  • 29. If you have seniors in your midst, there’s a ton of ways you can teach old dogs new tricks They are way more digitally savvy than what foundation officers sometimes give them credit for
  • 30. Do you know the “Humans of NY” approach- it’s a classic
  • 31. Did you see The Chronicle of Philanthropy recent statistic: 72% of Millennials would share your message if you gave them the opportunity Here’s a great idea for your existing donors and friends: Establish a “Digital Ambassadors Program” See the next slide for a quick sketch
  • 32.
  • 33. If these suggestions seem like they’re just a little “too digital” for your comfort zone, remember these two pieces of information: It was about 5 years ago that the fastest growing population of new Facebook registrants was the 50 & over crowd Today, the fastest growing population of Smartphone users are people 50 years and older in affluent households
  • 34. Do you have board members that are well connected? Are they susceptible to being taught viral tactics? “Spheres of Influence”  Their communities  Their groups and events  Employees or associates  Social media connections  Maybe they know people with tons of connections  Celebrity relationships  Their LinkedIn connections  Other channels ________?
  • 35. If your foundation is a worthwhile cause, we will be happy to donate some of our time and expertise… You may not reach “Ice Bucket Brigade” levels, but you sure can replicate the principles they applied Click on the URL on the next page to apply
  • 36. Tell Us A Little Bit About Your Foundation Click below, or type into your browser- http://svy.mk/1I6r0Tn

Hinweis der Redaktion

  1. VG