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THE CHANGING ROLE OF
           THE CIO
                       CIONET ANNUAL EVENT
                                 31.01.2013
                                  BRUSSELS
                        Dries Van Nieuwenhuyse
                           Prof. EHSAL Management School
                            Researcher BICC Thomas More




    BICC Thomas More
1
AGENDA

•   Do we really need to change?
•   Adopting other roles?
•   We’re not alone!
•   How to get started?




    Changing role of the CIO
2
DO WE REALLY NEED TO CHANGE?

    •   Most of the systems
        we’ve built so far only
        store their data after
        the facts…                 “It is not the strongest of the
                                   species that survives, nor the
                                   most intelligent. It is the one
    •   Focus will need to shift   that is the most adaptable to
        towards what will                      change”

        happen…                              Charles Darwin




3
Flexible employment and HR solutions
NEED FOR PROACTIVITY

                     “Knowing a great deal is not the
                    same as being smart; intelligence
                    is not information alone but also
                     judgment, the manner in which
                   information is collected and used”
                               Dr. Carl Sagan




5
THE CHANGING ROLE OF THE CIO
                         Using the                                        Drivers for change (Brandon J.)
                         economy as Roller                                New Roles of the CIO (Nash K.)
Coping with                                   Entrepreneur
                         Coaster                                                        Global Talent Scout
technological
evolutions                                                                        IT department no longer
                                             CIO will impact the
                                             business                             physical
    Cyberwarefare
    universal                                                                                     End-Users no longer
                                                                                                  departmental


                          External                    CIO                   Internal
Windows no
longer standard
OS                                                                                                Fewer people more
                                                                                                  automatic decisions
                                                    Pervasive Analytics
        Bring Your Own
        Device                                               Futurist             More business
                                                                                  collaboration
                                    Outsourcing using Analytical
                    Master of       Intelligence                                                Connector
                    Business        • Processes
                    Metrics         • Decision-making



                                  Sources: Brandon J. www.cio.com/article/705599
    6                                         Nash K. www.cio.com/article/704050
THE CHANGING ROLE OF THE CIO
                                       Business Market Leader/Risk
                                           Taker/High Growth

                            Butler                          Entrepreneur
                  "IT provides support services           "IT is a vital component
                      but is not strategically            of our business model"
                            important"

  Tactical/                                                                               Strategic/
   Utility                                                                            Transformational
                           Grinder                           Team Player
                      "IT is a cost of doing            "We are dependent on IT
                             business"                   systems in our business
                                                       operations, so we give IT as
                                                       much time as we can afford"


                                      Business Market Follower/Risk
                                             Averse/Mature
Source: Gartner




    7
UNFORTUNATELY, WE’RE NOT ALONE
     • Other departments adopt proactive roles too…




Source: Ernst & Young




    8
DOESN’T MATTER WHO TAKES THE LEAD
JUST GET STARTED...
     “Don't wait until everything is just right. It will never be perfect. There will
     always be challenges, obstacles and less than perfect conditions. So what.
          Get started now. With each step you take, you will grow stronger and
      stronger, more and more skilled, more and more self-confident and more
                                                               and more successful.”
                                                                      Mark Victor Hansen




 9
GET STARTED
• Both CIO, CFO, CHRO want to adopt a more
  proactive role, moving from reactive grinder to
  proactive advisor
• Obviously the domain of
  Performance Management as
  a combination of Strategic,
  Financial, Business and
  Analytical Intelligence will
  play a pivotal role in
  this change
• Here Finance meets IT


10
“The significant problems we face
GET STARTED                         cannot be solved by the same
                             level of thinking that created them.”
                                                       Albert Einstein


• Better Performance Management means more
  Strategy, more Business, more Insight, more
  Proactivity
• In a changing world with dissolving boundaries,
  more effective and proactive decision-making
  might make the difference between a role as a
  CIO of the future… or just a CTO of the past
• The choice is yours…




11
THE CHANGING ROLE OF
            THE CIO
                        CIONET ANNUAL EVENT
                                  31.01.2013
                                   BRUSSELS
                         Dries Van Nieuwenhuyse
                            Prof. EHSAL Management School
                             Researcher BICC Thomas More




     BICC Thomas More
12

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The Changing Role Of The CIO

  • 1. THE CHANGING ROLE OF THE CIO CIONET ANNUAL EVENT 31.01.2013 BRUSSELS Dries Van Nieuwenhuyse Prof. EHSAL Management School Researcher BICC Thomas More BICC Thomas More 1
  • 2. AGENDA • Do we really need to change? • Adopting other roles? • We’re not alone! • How to get started? Changing role of the CIO 2
  • 3. DO WE REALLY NEED TO CHANGE? • Most of the systems we’ve built so far only store their data after the facts… “It is not the strongest of the species that survives, nor the most intelligent. It is the one • Focus will need to shift that is the most adaptable to towards what will change” happen… Charles Darwin 3
  • 4. Flexible employment and HR solutions
  • 5. NEED FOR PROACTIVITY “Knowing a great deal is not the same as being smart; intelligence is not information alone but also judgment, the manner in which information is collected and used” Dr. Carl Sagan 5
  • 6. THE CHANGING ROLE OF THE CIO Using the Drivers for change (Brandon J.) economy as Roller New Roles of the CIO (Nash K.) Coping with Entrepreneur Coaster Global Talent Scout technological evolutions IT department no longer CIO will impact the business physical Cyberwarefare universal End-Users no longer departmental External CIO Internal Windows no longer standard OS Fewer people more automatic decisions Pervasive Analytics Bring Your Own Device Futurist More business collaboration Outsourcing using Analytical Master of Intelligence Connector Business • Processes Metrics • Decision-making Sources: Brandon J. www.cio.com/article/705599 6 Nash K. www.cio.com/article/704050
  • 7. THE CHANGING ROLE OF THE CIO Business Market Leader/Risk Taker/High Growth Butler Entrepreneur "IT provides support services "IT is a vital component but is not strategically of our business model" important" Tactical/ Strategic/ Utility Transformational Grinder Team Player "IT is a cost of doing "We are dependent on IT business" systems in our business operations, so we give IT as much time as we can afford" Business Market Follower/Risk Averse/Mature Source: Gartner 7
  • 8. UNFORTUNATELY, WE’RE NOT ALONE • Other departments adopt proactive roles too… Source: Ernst & Young 8
  • 9. DOESN’T MATTER WHO TAKES THE LEAD JUST GET STARTED... “Don't wait until everything is just right. It will never be perfect. There will always be challenges, obstacles and less than perfect conditions. So what. Get started now. With each step you take, you will grow stronger and stronger, more and more skilled, more and more self-confident and more and more successful.” Mark Victor Hansen 9
  • 10. GET STARTED • Both CIO, CFO, CHRO want to adopt a more proactive role, moving from reactive grinder to proactive advisor • Obviously the domain of Performance Management as a combination of Strategic, Financial, Business and Analytical Intelligence will play a pivotal role in this change • Here Finance meets IT 10
  • 11. “The significant problems we face GET STARTED cannot be solved by the same level of thinking that created them.” Albert Einstein • Better Performance Management means more Strategy, more Business, more Insight, more Proactivity • In a changing world with dissolving boundaries, more effective and proactive decision-making might make the difference between a role as a CIO of the future… or just a CTO of the past • The choice is yours… 11
  • 12. THE CHANGING ROLE OF THE CIO CIONET ANNUAL EVENT 31.01.2013 BRUSSELS Dries Van Nieuwenhuyse Prof. EHSAL Management School Researcher BICC Thomas More BICC Thomas More 12