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Strategic Insights Study
Client XYZ | October 1 – December 31, 2013
Client XYZ
Building a Marketing & Engagement Roadmap
Audience: Women 25-40
TOP PRODUCTS
 High Quality Fish/Krill Oil
 CoQ10
 Prenatal
 Gummy Vitamins (Female Family Buyers)
TOP SPECIALTY CATEGORIES
 Children's Health
 Anti-Aging
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PREGNANT WOMEN
 Future moms are supplementing with multiple
vitamins rather than just taking a simple
prenatal.
 Some moms have issues with the size and taste
of their prescribed prenatal vitamins. They are
also experiencing ill-effects from the
supplements.
 Whole food or “natural brands” are suggested
for those with morning sickness or sickness due
to prenatal vitamins.
 Many advise against shopping at pharmacies
and big box stores for prenatal vitamins, and
recommend specialty stores or Whole Foods.
MOTHERS WITH SMALL CHILDREN
 Consult with other moms on brands and
supplements that are safe for their children.
 Multivitamins are popular products.
 Omega-3s are being discussed more, especially
DHA in relation to brain health.
 Taste and form is a big sticking point with moms
– they look for products that taste good and are
easy for kids to take.
HEALTHY LIFESTYLE LIVING/
MAINTAINING HEALTH
 They want customized products and
programs that support their lifestyles.
 Likely to pay more for higher quality products
and are very brand-loyal.
 Want clean and natural products that don’t
have fillers.
EARLY CONSCIOUSNESS ABOUT
AGING PROCESS
 Starting to think about aging much earlier
and are taking measures to maintain health
and appearance while in their twenties.
 Are confused about what products are best
for addressing future aging issues, or if it’s
even effective for them to “start early”.
 Want products that work well with their skin
types and won’t make them break out.
Who are They?
The 25-40 audience segment is comprised of different categories of females.
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What’s in her cart?
Multis
Prenatals
Where is she shopping?
Online
• Amazon.com
• Vitacost.com
In-Store
• Whole Foods
• Trader Joes
• Vitamin Stores
Women 25 – 40: Mothers
Forms: Gummies are the most popular
with moms and moms-to-be.
Kids: Moms prefer gummies or chewable
multivitamins for their kids.
What are her pain points?
What content does she consume?
Taste: Looking for products
that taste good.
Cost: Wants quality products
at affordable prices.
Labels: Wants to
kCompetitor 1 what is and is
not included in this product
without research.
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Trending Content & Retailers Discussed
TRENDING CONTENT
Blog posts – the most popular types of this
content are formatted as lists, such as top ten
things you can do to help yourself get pregnant
or top 15 signs your child is vitamin D deficient.
Recipes – Moms are always on the look out
for healthy, inexpensive recipe options for the
family. There is an emphasis on using foods
that are tasty yet healthy.
Coupons – Those running a household are
seeking out product and store coupons in order
to save money. If a brand offers an enticing
coupon, thrifty moms are more inclined to try it
over a competitor in order to save money.
Retailers mentioned:
 Target
 Walgreens
 CVS
 Walmart
 Whole Foods
 Trader Joe’s
 Other mentions include pharmacies, and
sometimes GNC & Vitamin Shoppe.
Online Retailers mentioned:
 Vitacost.com
 Amazon
 iHerb.com
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Children & Pregnancy Consumer Audience
MOTHERS WITH SMALL CHILDREN / PREGNANT
 Consult with other moms on brands and
supplements that are safe for their children.
 Multivitamins are popular products.
 Omega-3s are being discussed more, especially
DHA in relation to brain health.
Pain Points
 Taste and form is a big sticking point with moms –
they look for products that taste good and are easy
for kids to take.
 Some moms have issues with the size and taste of
their prescribed prenatal vitamins, or they can
experience ill-effects from them.
 Whole food or “natural brands” are suggested for
those with morning sickness or sickness due to
prenatal vitamins.
 Many advise against shopping at pharmacies and
big box stores for prenatal vitamins, and recommend
specialty stores or Whole Foods.
 Price is the biggest pain point. Those who are
really dedicated with keeping natural/non-gmo/etc.
are willing to pay more for quality products & brands.
Looking to retailers for:
 Coupons – very important in how this group
shops. Once they have an established brand or
product that they prefer, they will buy it from
whoever is offering it at the lowest cost or if
there is a coupon.
 Convenience – (Women shopping brick-and-
mortar) if the product can be found in their
supermarket or favorite shopping center, they’ll
buy it there since it’s convenient for them.
 One prenatal - Future moms are supplementing
with multiple vitamins rather than just taking a
simple prenatal.
SUB-AUDIENCE:
WOMEN DISCUSSING FERTILITY
 This group actively discusses a variety of
supplements. Many mention taking doctor
recommended brands and products.
 Prenatals are important to this group, as well.
 Pregnitude – a popular supplement that women
trying to conceive are taking. It’s myo-inositol.
Some are choosing to take inositol as a
standalone supplement. Client XYZ is a
recommended standalone supplement.
Pentonmarketingservices.com | 7
Influential Sources
CONTENT INFLUENCERS
Mothering – This online publication is
specifically for families who have a natural
lifestyle. It offers articles, blogs, doctors advice
and discussion forums.
COMMUNITIES
Baby Center – This online community has
multiple forums and groups for all types of
moms, including those who live the natural and
organic lifestyle.
The Bump – Another community for moms
created by The Knot. This site offers discussion
forums, blogs, articles and personal stories.
BLOGS
Real Fit Mama – The owner of this blog, Julie
Festa de Lagarde, is an acupuncturist and
herbalist who also runs a wellness practice.
Her blog posts are often being shared
hundreds of times, specifically on Facebook
and Pinterest, two very popular channels for
mothers and pregnant women.
Money Saving Mom – This blog is focused on
personal finance and targets mothers
managing a household. The site is continually
updated with brand and store coupons, daily
deals and recipes. Blog posts average around
10,000 shares primarily on Facebook and
Pinterest.
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WHAT?
In order to reach mothers, use influencer
outreach to promote products that pertain to
mothers, families and/or children.
WHO?
Incorporate influential mommy bloggers into
your digital marketing efforts and online events.
HOW?
 Offer product giveaways in exchange for
reviews.
 Provide samples for bloggers to distribute
to readers.
 Invite bloggers to pin on community
Pinterest boards targeting mothers.
 Sponsor online events, such as Google
Hangouts or Twitter chats:
• Having a Healthy Family on a Budget
• Being a Natural Family Without Breaking
the Bank
• Latest in Children’s Nutrition
SUGGESTED CONTENT?
Healthy Recipes
 Cooking with Whey Protein
 Incorporating other Client XYZ Products
Peer Reviews & Testimonials
Coupons
 Personalized coupon codes for event
attendees
 Downloadable coupons for in-store use
Video Features
 Recaps of online events
 Healthy cooking with the family
 Healthy activities to do with kids
Content Recommendations
Mommy Blogger Product Outreach
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What’s in her cart?
Multis
Where is she shopping?
Online
• Amazon.com
• Vitacost.com
• iHerb.com
In-Store
• Whole Foods
• Target, Walmart
• GNC, Vitamin Shoppe
Women 25 – 40: Fitness & Weight Management
Shakes: Many women use protein shakes
as meal replacements when losing weight.
Multivitamins: This is the primary
supplement that women are discussing and
using.
What are her pain points?
What content does she consume?
Taste: Looking for products
that taste good, especially
shakes.
Cost: Wants quality products
at affordable prices.
Ingredients: Does this
comply with their diet?
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Weight Management Trending Content
Workouts
Blogs
Videos
Recipes
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Weight Loss Supplements
WEIGHT LOSS
 Those using whey protein as part of their weight
loss routine discuss taste the most.
 Many are purchasing their whey protein in retail
locations, such as GNC, Vitamin Shoppe and
big box stores like Target and Walmart.
• Many are discussing brands that are
carried in these stores.
• Some purchasing online are buying
from companies that specialize in
weight loss products, such as
Isagenix and Shakeology.
 Primarily, women use shakes as part of their
weight loss routine.
 Most look for shake products that promote
weight loss on the labels.
 There is some concern on whether protein
shakes actually help lose weight.
 Some use protein shakes as meal replacement.
 Most use protein shakes in conjunction with a
workout routine/exercise plan.
DIET SUPPLEMENTS
 As part of weight loss routines, people are
supplementing their diets with additional
supplements.
 Multivitamins are the most popular form of
supplementation for people seeking weight
loss.
 Young women discussing diet
supplementation are more likely to be drawn
to products that advertise weight loss.
• Metabolife is sometimes mentioned
in these conversations.
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Influencers
CONTENT INFLUENCERS
Women’s Health – This is a very popular
fitness publication that women are reading and
sharing with their peers. The publication’s
website offers women weight loss tips, targeted
exercises, recipes and helpful videos.
COMMUNITIES
MyFitnessPal – This site grew from a free
mobile app into one of the largest nutrition
databases and weight loss communities online.
Many users are women who use the forums for
support during their weight loss journeys.
Spark People – This is an online diet and
healthy living community with over 15 million
registered members. In addition to forums, the
site offers blogs, videos and fitness programs.
BLOGS
Fit Sugar– This blog is an offshoot of the pop
culture blog, Pop Sugar. It produces
content, such as workout routines, to-buy
lists, videos, recipes and celebrity tips, targeted
at women. This content is being shared across
multiple social media platforms, but Pinterest is
the biggest medium.
MindBodyGreen – This blog is dedicated to
overall health, including weight loss. It’s
producing content that focuses on lifestyle and
diet, including video courses, articles, recipes
and exercise routines. Most of the content from
this site is shared on Facebook.
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WHAT?
Creating a resource center or microsite
targeting women that want more information
around fitness, fitness products, and losing
weight.
WHO?
Incorporate existing brand
representatives, such as Lolo Jones, and
reaching out to influential fitness bloggers and
brand advocates to build content.
HOW?
 Build content focused on fitness and weight
loss.
 Invite bloggers and influencers to guest
blog on your site.
 Repurpose fitness videos focused on
women and weight loss.
 Host Q&A’s with leading industry fitness
experts on your social channels.
SUGGESTED CONTENT?
Healthy Recipes
 Cooking with Whey Protein
 Incorporating other Client XYZ Products
Coupons
 Coupon Codes for online
 Downloadable coupons for in-store use
Blog
 Latest fitness news and trends
 Super foods women need in their diet
 Workouts
 Weight loss tips
Video Features
 Exercise and workouts specifically for
women
Social Media
 Twitter Q&As
 Pinterest Boards
 Facebook & Instagram Contests
Content Recommendations
Building a Microsite Similar to Client XYZ Fuel
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What’s in her cart?
Probiotics
Where is she shopping?
Online
• Amazon.com
• Vitacost.com
In-Store
• Whole Foods
• Trader Joes
• Vitamin Stores
Women 25 – 40: IBS/IBD
Strains: They discuss what number of
strains are better to take depending on
diagnosis and symptoms.
Refrigeration: They often prefer probiotics
that are refrigerated because they
kCompetitor 1 it’s going to be fresh.
What are her pain points?
What content does she consume?
Dosage: Want a product that
is one pill-a-day or gives a
full month’s supply.
Labels: Looking for
indicators of dietary &
lifestyle preferences.
Ingredients: Want to avoid
certain ingredients to prevent
flare ups.
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Influencers & Trending Content
INFLUENCERS
Forums
IBS Group – A niche community for people who
suffer IBS/IBD
Individuals
Dr. Bruce West – closely associated with the
Standard Process brand. IBS sufferers refer to
him as a credible source when discussing
brands to take for their condition.
Thomas Martin – Author of the book, One
Percent: My Journey Overcoming Heart
Disease. Blogger for the One Percent blog,
who has linked to Dr. Whitaker’s blog posts,
and writes about natural supplements as it
relates to vitamins, probiotics, managing high
blood pressure, etc.
TRENDING CONTENT
Forums
Consumers relay on online advice from peers
and online research studies to learn about
possible diagnoses, treatment options and
lifestyle adjustments such as foods to avoid.
Information they seek:
 GI related symptoms
 Treatment Alternatives
 Nutrition / Diet recommendations such as:
• Foods to avoid or compliment new diets
• Diet Alternatives
Educational materials/ blog posts
/industry articles
 Food guides
 Easily accessible content, what strains to
look for in probiotics, what are digestive
enzymes, how to alter a diet with a
supplement to avoid symptoms/side
effects.
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Questions Consumers are Asking
“What research can you show me
around my diagnosis, particularly IBS?”
“What strains of probiotics are the best
to take for my disease?”
“What herbs and supplements will
interact with my prescription
medication? What are the side effects?”
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Consumers don’t trust their doctors much when
recommending specific brands of probiotics.
This is where educational content from a brand
is needed.
Easy-to-understand visuals and content
around:
 Food lists – what to avoid
 Probiotic strains – what does it mean?
When to take a certain strain for a certain
symptom
Thomas Martin, closely associated with
probiotics as well as other supplements and
health issues is a strong influencer and well
recognized and trusted within the market by
consumers.
 Leverage Martin’s following and thought
leadership, utilize his kCompetitor 1ledge
for guest blogging purposes, and Q&A’s on
Client XYZ-dedicated social channels. This
group is active on social and are very vocal
and in need of answers to their questions.
Specific Educational Content Opportunity
This audience segment is often confused by their symptoms as well as all of
the options on the market for probiotics.
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What’s in her cart? Where is she shopping?
Online
• Amazon.com
• Vitacost.com
In-Store
• Whole Foods
• Trader Joes
• Vitamin Stores
Women 25 – 40: Anti-Aging
Serums: They want serums and lotions
that won’t break out or irritate their skin.
Aminos: L-Carnosine is the preferred
amino for these women.
What are her pain points?
What content does she consume?
Cost: Sometimes seeks out
home remedies rather than
buying expensive products.
Labels: Looking for
indicators of dietary &
lifestyle preferences.
Ingredients: Want to avoid
certain ingredients to prevent
irritation.
Aminos
D
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Healthy Aging Trending Content
Sample content and conversations
Influencers:
 Dr. Andrew Weil
 Dr. James
Meschino
 Brenda Rusnak
 Maylin Rodriguez-
Paez, RN (Life
Extension)
Social Content: blog posts, Top lists and articles
Videos from influencers
Peer and community reviews: SkinCareTalk.com and
HealthyWomen.org
Industry articles: WholeFoodsMagazine.com
Research studies on topics such as exercising and conditions (i.e.
dementia) and how they pertain to healthy aging
Visual content on channels such as Pinterest
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Healthy Aging Female Demographic Audience Summary
InsightsWHO THEY ARE
Healthy Aging:
 Looking beyond topical products
(creams, serums) to pair with supplements to
repair cells “from the inside out”
 Resveratrol: wanting products that stay
fresher, longer
Bone health:
 Women are looking for bone
support/strength supplements
TOP CONTENT OPPORTUNITIES
Packages/Programs:
 Offering packages and programs that
address aging, skin care, diet, sleep and
exercise. Packaging skin care products and
anti-aging supplements would increase the
potential to sell additional supplements.
Peace of Mind:
 Looking for anti-aging products that provide
a variety of advantages (improved
energy, metabolism, circulation, etc.) as well
as the repair of RNA and DNA
 Also looking for products they can rely on
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Healthy Aging Marketing
Purchasers needs to be convinced of antioxidant values
Audiences are looking for:
 Purity standards (especially around omega 3s)
 Whole food based
 Some prefer natural products that have no artificial colors/flavors/preservatives
For anti-aging supplement marketing to be successful, must be:
 Multi-faceted
 Realistic
 Implemented consistently over time
Capture attention of these target markets by focusing on healthy anti-aging support with ingredients
supported by clinical evidence (i.e. “all natural” or “environmentally friendly”)
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Healthy Aging Marketing
Insights from Nutrition Business Journal’s market research
 On supplement side alone, anti/healthy aging target market is showing positive projected growth in
the next few years
 Opportunities to explore market opportunity and take advantage of it
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Additional Influential Sources
POPULAR WEBSITES & BLOGS
 Women’s Health Blog – Very popular
resource and destination for women who
are seeking advice from other females.
 Livestrong – Resource for both men and
women. The forum is also highly
visited, articles come highly recommended.
 Nutra Ingredients – A recommended and
highly shared website for industry articles
and industry research on various topics.
POPULAR FORUMS
 Inspire – A very popular forum for women
35-60
 Healing Well – both men and women hold
discussions about supplements in these
forums.
 My Fitness Pal – Very popular for women
ages 35-60 talking about how they can
better their lives
INFLUENCERS
 Garey Simmons – Founder of Optimal
Health Bridge, interested in alternative
ways to treat and reverse heart disease
with supplements, exercise and awareness.
 William S. Harris – Expert on Omega 3 and
highly recommended by consumers looking
for omega-3 information.
 Bryce Wylde – Alternative Health
Expert, appealing to all audiences.
Audience: Women 50+
TOP PRODUCTS
 High Quality Fish/Krill Oil
 Omega-3
 Calcium
 Resveratrol
TOP SPECIALTY CATEGORIES
 Healthy-Aging
 Bone Health
 Brain Function
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WHO THEY ARE
Healthy Lifestyle Living/Maintaining Health:
 They want customized products and programs that support their lifestyles.
 Likely to pay more for higher quality products and are very brand-loyal.
 Expect highest purity of products especially for their omega-3s.
 Labels should be more specific to ingredients listed, as well as any natural ingredients.
Who are They?
The women 50 and over are mostly concerned about healthy aging.
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What’s in her cart? Where is she shopping?
Online
• Amazon.com
• Vitacost.com
• iHerb.com
In-Store
• Whole Foods
• Trader Joes
• Vitamin Stores
Women 50+: Healthy & Anti-Aging
Bone Health: Looking for bone support
and strength supplements that also help
reduce menopausal symptoms.
What are her pain points?
What content does she consume?
Messaging: Doesn’t want to
be referred to as “elderly” on
product labels.
Labels: Needs clear labeling
particularly around dosages
and easy to read labels.
Ingredients: Wants better
purity particularly as it relates
to Omega-3.
Cal
Vitamins
C & DResveratrol
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Educational reports on benefits of certain supplements (like omega-3)
Customer testimonials on retail sites like Amazon and QVC
Infographics on channels such as Pinterest
Videos from influencers like Dr. Oz
Peer and community reviews: HealthyWomen.org, Slowly Aging Blog
Research studies on topics such as exercising and conditions (i.e.
dementia) and how they pertain to healthy aging
Healthy Aging Trending Content
Sample content and conversations for women 50+
Influencers:
• Dr. Andrew Weil
• Dr. Mehmet Oz
• Dr. James
Meschino
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Additional Influential Sources
INFLUENCERS
Communities
 Natural living and senior blogs
 HealthyWomen.org
 Slowly Aging Blog
 Women's Health
 Healing Well
 HealthyAging.net
 Peer/specific-condition communities
 Her2Support (Breast cancer)
Individuals
 Doctors/physicians
 Dr. Andrew Weil
 Dr. James Meschino
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Opportunity – Improved Labeling
Older women need easy-to-understand labels to make purchase decisions
Visuals help consumers understand what they should be looking for on a label, what numbers are
more significant and what they mean.
Audience: Men 25-40
TOP PRODUCTS
 Multi-Vitamins
 Whey Protein
 Aminos
 Fish Oil
 Probiotics
 HGH
TOP SPECIALTY CATEGORIES
 Clean Fitness
 Healthy-Aging
 IBS
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WHO THEY ARE
Clean Athletes:
 This group is composed mostly of men
looking for natural supplementation for their
intense fitness regimen.
 Many of these athletes try to supplement
their diet with as much whole food as
possible, but for those that can’t do that, they
look for whole food and vegetarian
supplements.
Natural Fitness & Sports Nutrition:
 Many men in the younger demographics are
focused on exercise, staying fit and building
mass and muscle.
 Bodybuilding forums produce the most
conversations around nutritional
supplements, particularly protein powders
and shakes. These products are the most
popular when it comes to sports nutrition.
 The more natural-minded men tend to gather
in niche communities, such as those focused
on mud/endurance racing, biking and diet-
specific forums. These men discuss
supplements, such as aminos, more than
protein shakes and powders.
 Primal and paleo diets are popular with this
demographic, specifically those looking to
avoid chemicals that could be harmful to
their bodies.
Healthy Lifestyle:
 Focused on maintaining a healthy lifestyle
through supplements and exercise.
 The majority of this group prefers to
purchase their supplements online because
they’re able to do their own research, look up
reviews and then buy the product that they
feel is best.
 Antioxidants, liquid supplements and
probiotics help this group focus on
maintaining their health and age well.
Who are They?
Men 25-40 are mostly concerned with clean fitness and maintaining a healthy
lifestyle.
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What’s in his cart? Where is he shopping?
Online
• Amazon.com
• Vitacost.com
• iHerb.com
In-Store
• Whole Foods
• GNC
• Vitamin Shoppe
Men 25 – 40: Clean Athletes
Training: Using supplements as part of
an intense training program.
Vegetarian: These supplements tend to
be free from chemicals that could
interfere with their lifestyle.
What are his pain points?
What content does he consume?
Education: Want to
kCompetitor 1 what the real
difference is between
synthetic and natural
supplements.
Labels: Needs clear labeling
around ingredients, including
free-from and what’s
included.
Multis
Aminos
Pentonmarketingservices.com | 33
Trending Content
Workouts
Forums
Blogs
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Influencers
CONTENT INFLUENCERS
Men’s Fitness – Athletes and fitness-minded
men are sharing a lot of content from this
publication, including workouts, blogs, articles
and reviews.
COMMUNITIES
Bodybuilding.com – This online community is a
major resource among men interested in
weight training and bodybuilding. There are
boards dedicated to clean lifting and healthy
living. Client XYZ already has a large presence
in this community.
CrossFit Discussion Board – This is an active
community that is discussing a healthy diet in
conjunction with an aggressive exercise
routine.
BLOGS
Mark’s Daily Apple – The owner of this
blog, Mark Sisson, is the author of The Primal
Blueprint and a former triathlete. Through his
blog, books and online community he promotes
a primal/paleo lifestyle that incorporates whole
food supplements and nutrition.
Thrive Forward– This subscription-based video
blog is dedicated to “clean sports nutrition”
through organic and natural living, specifically
plant-based nutrition. It was developed by
Brendan Brazier, a professional Ironman
athlete, vegan and author.
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WHY?
Natural-minded athletes want more education
on clean and healthy training, especially in
regards to products. They want content that
addresses their needs.
WHAT?
Video is a very important medium for this
audience. They are using it for education
around clean nutrition, as well as for fitness
routines, workouts and product reviews.
HOW?
Sponsor a video series focused on clean
nutrition and training to be hosted on the Clean
Series microsite as part of a resource and tools
section.
WHO?
Partner with natural-minded, clean
athletes, such as Brendan Brazier, and Clean
Series brand advocates to produce the video
series and to promote it via their
blogs, websites and social channels.
Suggested Topics:
 Essentials to a Natural Athlete’s Diet
 Fitness Tips & Routines
 Cooking with Protein & Natural Products
 Clean Series Testimonials & Reviews
Content Recommendations
Video Series for Training Clean
Audience: Men 50+
TOP PRODUCTS
 High Quality Fish/Krill Oil
 CoQ10
 Lutein
TOP SPECIALTY CATEGORIES
 Healthy Aging
 Vision
 Heart Health
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Audience Summary Insights
WHO THEY ARE
Maintaining Healthy Lifestyle:
 The most common supplements that this
audience group is concerned about getting is
for their heart and eyes. They want to
maintain their cognitive health as well as
their heart.
 They are frequently concerned about
whether the supplements they take will
interact well with their daily heart medication.
 Their price tolerance is not as high as other
audience groups, but they want good quality.
Vision Health:
 Vision health is of high importance as well
especially regarding the avoiding of macular
degeneration.
 Older people (mostly men) with macular
degeneration talking about eye health and
supplements
 People taking aspirin for heart
health, worried about macular degeneration
 Talking on twitter, blogs, industry articles
 Discussing results of industry
studies, particularly about aspirin and
AREDS
 Needing simple supplements ingredients to
help eye sight: grape seed
extract, cholesterol-lowering eye drops to
treat AMD
 Rely on peers instead of doctors
Pentonmarketingservices.com | 38
Healthy Aging Male Demographic Audience Summary
InsightsWHO THEY ARE
Heart Disease-Inflicted:
 Taking additional supplements when taking
heart supplements can be a tricky situation –
men are looking to make sure the interaction
between the supplements and medications
will be fine.
Vision Impaired/Preventing Vision
Impairment:
 Supplements for those already inflicted with
ARMD, and those looking to avoid it at an
older age
Anti-Aging/Healthy Aging:
 Looking to prevent memory and hair loss, as
well as weight gain; improve/maintain brain
function and clarity (“brain fog”)
Pentonmarketingservices.com | 39
What’s in his cart? Where is he shopping?
Online
• Amazon.com
• Vitacost.com
In-Store
• Whole Foods
• Trader Joes
• Vitamin Stores
Men 50+: Healthy & Anti-Aging
Brain Function: Using Acetyl-L-
Carnitine, CoQ10, Folic Acid and Omega-
3s for cognitive health.
Lutien: This is being used for eye
health, particularly macular degeneration.
What are his pain points?
What content does he consume?
Interaction: Wants
supplements that won’t
counteract prescriptions.
Dosage: Want to
kCompetitor 1 how much
they need for full effect.
Cost: Not as willing to pay
more for quality like younger
people.
CoQ10
Lutien &
Vit. CALCAR
Pentonmarketingservices.com | 40
Influencers & Trending Content
INFLUENCERS
 (Senior) Blogs & Forums
 Slow Aging blog
 Healing Well
 Health.com
 Industry websites:
 Nutra Ingredients
 Natural Products Insider
TRENDING CONTENT
 Forums
 Peer advice/reviews/testimonials
 Blog posts
 Lists and product information
Pentonmarketingservices.com | 41
Opportunity: Drug Interaction Checker
Older men need peace of mind that supplements will not counteract with
medications
Provides instant insight into what supplements and medications may or may not interact negatively

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Strategic Insights Study Audience Insights Sample

  • 1. Strategic Insights Study Client XYZ | October 1 – December 31, 2013 Client XYZ Building a Marketing & Engagement Roadmap
  • 2. Audience: Women 25-40 TOP PRODUCTS  High Quality Fish/Krill Oil  CoQ10  Prenatal  Gummy Vitamins (Female Family Buyers) TOP SPECIALTY CATEGORIES  Children's Health  Anti-Aging
  • 3. Pentonmarketingservices.com | 3 PREGNANT WOMEN  Future moms are supplementing with multiple vitamins rather than just taking a simple prenatal.  Some moms have issues with the size and taste of their prescribed prenatal vitamins. They are also experiencing ill-effects from the supplements.  Whole food or “natural brands” are suggested for those with morning sickness or sickness due to prenatal vitamins.  Many advise against shopping at pharmacies and big box stores for prenatal vitamins, and recommend specialty stores or Whole Foods. MOTHERS WITH SMALL CHILDREN  Consult with other moms on brands and supplements that are safe for their children.  Multivitamins are popular products.  Omega-3s are being discussed more, especially DHA in relation to brain health.  Taste and form is a big sticking point with moms – they look for products that taste good and are easy for kids to take. HEALTHY LIFESTYLE LIVING/ MAINTAINING HEALTH  They want customized products and programs that support their lifestyles.  Likely to pay more for higher quality products and are very brand-loyal.  Want clean and natural products that don’t have fillers. EARLY CONSCIOUSNESS ABOUT AGING PROCESS  Starting to think about aging much earlier and are taking measures to maintain health and appearance while in their twenties.  Are confused about what products are best for addressing future aging issues, or if it’s even effective for them to “start early”.  Want products that work well with their skin types and won’t make them break out. Who are They? The 25-40 audience segment is comprised of different categories of females.
  • 4. Pentonmarketingservices.com | 4 What’s in her cart? Multis Prenatals Where is she shopping? Online • Amazon.com • Vitacost.com In-Store • Whole Foods • Trader Joes • Vitamin Stores Women 25 – 40: Mothers Forms: Gummies are the most popular with moms and moms-to-be. Kids: Moms prefer gummies or chewable multivitamins for their kids. What are her pain points? What content does she consume? Taste: Looking for products that taste good. Cost: Wants quality products at affordable prices. Labels: Wants to kCompetitor 1 what is and is not included in this product without research.
  • 5. Pentonmarketingservices.com | 5 Trending Content & Retailers Discussed TRENDING CONTENT Blog posts – the most popular types of this content are formatted as lists, such as top ten things you can do to help yourself get pregnant or top 15 signs your child is vitamin D deficient. Recipes – Moms are always on the look out for healthy, inexpensive recipe options for the family. There is an emphasis on using foods that are tasty yet healthy. Coupons – Those running a household are seeking out product and store coupons in order to save money. If a brand offers an enticing coupon, thrifty moms are more inclined to try it over a competitor in order to save money. Retailers mentioned:  Target  Walgreens  CVS  Walmart  Whole Foods  Trader Joe’s  Other mentions include pharmacies, and sometimes GNC & Vitamin Shoppe. Online Retailers mentioned:  Vitacost.com  Amazon  iHerb.com
  • 6. Pentonmarketingservices.com | 6 Children & Pregnancy Consumer Audience MOTHERS WITH SMALL CHILDREN / PREGNANT  Consult with other moms on brands and supplements that are safe for their children.  Multivitamins are popular products.  Omega-3s are being discussed more, especially DHA in relation to brain health. Pain Points  Taste and form is a big sticking point with moms – they look for products that taste good and are easy for kids to take.  Some moms have issues with the size and taste of their prescribed prenatal vitamins, or they can experience ill-effects from them.  Whole food or “natural brands” are suggested for those with morning sickness or sickness due to prenatal vitamins.  Many advise against shopping at pharmacies and big box stores for prenatal vitamins, and recommend specialty stores or Whole Foods.  Price is the biggest pain point. Those who are really dedicated with keeping natural/non-gmo/etc. are willing to pay more for quality products & brands. Looking to retailers for:  Coupons – very important in how this group shops. Once they have an established brand or product that they prefer, they will buy it from whoever is offering it at the lowest cost or if there is a coupon.  Convenience – (Women shopping brick-and- mortar) if the product can be found in their supermarket or favorite shopping center, they’ll buy it there since it’s convenient for them.  One prenatal - Future moms are supplementing with multiple vitamins rather than just taking a simple prenatal. SUB-AUDIENCE: WOMEN DISCUSSING FERTILITY  This group actively discusses a variety of supplements. Many mention taking doctor recommended brands and products.  Prenatals are important to this group, as well.  Pregnitude – a popular supplement that women trying to conceive are taking. It’s myo-inositol. Some are choosing to take inositol as a standalone supplement. Client XYZ is a recommended standalone supplement.
  • 7. Pentonmarketingservices.com | 7 Influential Sources CONTENT INFLUENCERS Mothering – This online publication is specifically for families who have a natural lifestyle. It offers articles, blogs, doctors advice and discussion forums. COMMUNITIES Baby Center – This online community has multiple forums and groups for all types of moms, including those who live the natural and organic lifestyle. The Bump – Another community for moms created by The Knot. This site offers discussion forums, blogs, articles and personal stories. BLOGS Real Fit Mama – The owner of this blog, Julie Festa de Lagarde, is an acupuncturist and herbalist who also runs a wellness practice. Her blog posts are often being shared hundreds of times, specifically on Facebook and Pinterest, two very popular channels for mothers and pregnant women. Money Saving Mom – This blog is focused on personal finance and targets mothers managing a household. The site is continually updated with brand and store coupons, daily deals and recipes. Blog posts average around 10,000 shares primarily on Facebook and Pinterest.
  • 8. Pentonmarketingservices.com | 8 WHAT? In order to reach mothers, use influencer outreach to promote products that pertain to mothers, families and/or children. WHO? Incorporate influential mommy bloggers into your digital marketing efforts and online events. HOW?  Offer product giveaways in exchange for reviews.  Provide samples for bloggers to distribute to readers.  Invite bloggers to pin on community Pinterest boards targeting mothers.  Sponsor online events, such as Google Hangouts or Twitter chats: • Having a Healthy Family on a Budget • Being a Natural Family Without Breaking the Bank • Latest in Children’s Nutrition SUGGESTED CONTENT? Healthy Recipes  Cooking with Whey Protein  Incorporating other Client XYZ Products Peer Reviews & Testimonials Coupons  Personalized coupon codes for event attendees  Downloadable coupons for in-store use Video Features  Recaps of online events  Healthy cooking with the family  Healthy activities to do with kids Content Recommendations Mommy Blogger Product Outreach
  • 9. Pentonmarketingservices.com | 9 What’s in her cart? Multis Where is she shopping? Online • Amazon.com • Vitacost.com • iHerb.com In-Store • Whole Foods • Target, Walmart • GNC, Vitamin Shoppe Women 25 – 40: Fitness & Weight Management Shakes: Many women use protein shakes as meal replacements when losing weight. Multivitamins: This is the primary supplement that women are discussing and using. What are her pain points? What content does she consume? Taste: Looking for products that taste good, especially shakes. Cost: Wants quality products at affordable prices. Ingredients: Does this comply with their diet?
  • 10. Pentonmarketingservices.com | 10 Weight Management Trending Content Workouts Blogs Videos Recipes
  • 11. Pentonmarketingservices.com | 11 Weight Loss Supplements WEIGHT LOSS  Those using whey protein as part of their weight loss routine discuss taste the most.  Many are purchasing their whey protein in retail locations, such as GNC, Vitamin Shoppe and big box stores like Target and Walmart. • Many are discussing brands that are carried in these stores. • Some purchasing online are buying from companies that specialize in weight loss products, such as Isagenix and Shakeology.  Primarily, women use shakes as part of their weight loss routine.  Most look for shake products that promote weight loss on the labels.  There is some concern on whether protein shakes actually help lose weight.  Some use protein shakes as meal replacement.  Most use protein shakes in conjunction with a workout routine/exercise plan. DIET SUPPLEMENTS  As part of weight loss routines, people are supplementing their diets with additional supplements.  Multivitamins are the most popular form of supplementation for people seeking weight loss.  Young women discussing diet supplementation are more likely to be drawn to products that advertise weight loss. • Metabolife is sometimes mentioned in these conversations.
  • 12. Pentonmarketingservices.com | 12 Influencers CONTENT INFLUENCERS Women’s Health – This is a very popular fitness publication that women are reading and sharing with their peers. The publication’s website offers women weight loss tips, targeted exercises, recipes and helpful videos. COMMUNITIES MyFitnessPal – This site grew from a free mobile app into one of the largest nutrition databases and weight loss communities online. Many users are women who use the forums for support during their weight loss journeys. Spark People – This is an online diet and healthy living community with over 15 million registered members. In addition to forums, the site offers blogs, videos and fitness programs. BLOGS Fit Sugar– This blog is an offshoot of the pop culture blog, Pop Sugar. It produces content, such as workout routines, to-buy lists, videos, recipes and celebrity tips, targeted at women. This content is being shared across multiple social media platforms, but Pinterest is the biggest medium. MindBodyGreen – This blog is dedicated to overall health, including weight loss. It’s producing content that focuses on lifestyle and diet, including video courses, articles, recipes and exercise routines. Most of the content from this site is shared on Facebook.
  • 13. Pentonmarketingservices.com | 13 WHAT? Creating a resource center or microsite targeting women that want more information around fitness, fitness products, and losing weight. WHO? Incorporate existing brand representatives, such as Lolo Jones, and reaching out to influential fitness bloggers and brand advocates to build content. HOW?  Build content focused on fitness and weight loss.  Invite bloggers and influencers to guest blog on your site.  Repurpose fitness videos focused on women and weight loss.  Host Q&A’s with leading industry fitness experts on your social channels. SUGGESTED CONTENT? Healthy Recipes  Cooking with Whey Protein  Incorporating other Client XYZ Products Coupons  Coupon Codes for online  Downloadable coupons for in-store use Blog  Latest fitness news and trends  Super foods women need in their diet  Workouts  Weight loss tips Video Features  Exercise and workouts specifically for women Social Media  Twitter Q&As  Pinterest Boards  Facebook & Instagram Contests Content Recommendations Building a Microsite Similar to Client XYZ Fuel
  • 14. Pentonmarketingservices.com | 14 What’s in her cart? Probiotics Where is she shopping? Online • Amazon.com • Vitacost.com In-Store • Whole Foods • Trader Joes • Vitamin Stores Women 25 – 40: IBS/IBD Strains: They discuss what number of strains are better to take depending on diagnosis and symptoms. Refrigeration: They often prefer probiotics that are refrigerated because they kCompetitor 1 it’s going to be fresh. What are her pain points? What content does she consume? Dosage: Want a product that is one pill-a-day or gives a full month’s supply. Labels: Looking for indicators of dietary & lifestyle preferences. Ingredients: Want to avoid certain ingredients to prevent flare ups.
  • 15. Pentonmarketingservices.com | 15 Influencers & Trending Content INFLUENCERS Forums IBS Group – A niche community for people who suffer IBS/IBD Individuals Dr. Bruce West – closely associated with the Standard Process brand. IBS sufferers refer to him as a credible source when discussing brands to take for their condition. Thomas Martin – Author of the book, One Percent: My Journey Overcoming Heart Disease. Blogger for the One Percent blog, who has linked to Dr. Whitaker’s blog posts, and writes about natural supplements as it relates to vitamins, probiotics, managing high blood pressure, etc. TRENDING CONTENT Forums Consumers relay on online advice from peers and online research studies to learn about possible diagnoses, treatment options and lifestyle adjustments such as foods to avoid. Information they seek:  GI related symptoms  Treatment Alternatives  Nutrition / Diet recommendations such as: • Foods to avoid or compliment new diets • Diet Alternatives Educational materials/ blog posts /industry articles  Food guides  Easily accessible content, what strains to look for in probiotics, what are digestive enzymes, how to alter a diet with a supplement to avoid symptoms/side effects.
  • 16. Pentonmarketingservices.com | 16 Questions Consumers are Asking “What research can you show me around my diagnosis, particularly IBS?” “What strains of probiotics are the best to take for my disease?” “What herbs and supplements will interact with my prescription medication? What are the side effects?”
  • 17. Pentonmarketingservices.com | 17 Consumers don’t trust their doctors much when recommending specific brands of probiotics. This is where educational content from a brand is needed. Easy-to-understand visuals and content around:  Food lists – what to avoid  Probiotic strains – what does it mean? When to take a certain strain for a certain symptom Thomas Martin, closely associated with probiotics as well as other supplements and health issues is a strong influencer and well recognized and trusted within the market by consumers.  Leverage Martin’s following and thought leadership, utilize his kCompetitor 1ledge for guest blogging purposes, and Q&A’s on Client XYZ-dedicated social channels. This group is active on social and are very vocal and in need of answers to their questions. Specific Educational Content Opportunity This audience segment is often confused by their symptoms as well as all of the options on the market for probiotics.
  • 18. Pentonmarketingservices.com | 18 What’s in her cart? Where is she shopping? Online • Amazon.com • Vitacost.com In-Store • Whole Foods • Trader Joes • Vitamin Stores Women 25 – 40: Anti-Aging Serums: They want serums and lotions that won’t break out or irritate their skin. Aminos: L-Carnosine is the preferred amino for these women. What are her pain points? What content does she consume? Cost: Sometimes seeks out home remedies rather than buying expensive products. Labels: Looking for indicators of dietary & lifestyle preferences. Ingredients: Want to avoid certain ingredients to prevent irritation. Aminos D
  • 19. Pentonmarketingservices.com | 19 Healthy Aging Trending Content Sample content and conversations Influencers:  Dr. Andrew Weil  Dr. James Meschino  Brenda Rusnak  Maylin Rodriguez- Paez, RN (Life Extension) Social Content: blog posts, Top lists and articles Videos from influencers Peer and community reviews: SkinCareTalk.com and HealthyWomen.org Industry articles: WholeFoodsMagazine.com Research studies on topics such as exercising and conditions (i.e. dementia) and how they pertain to healthy aging Visual content on channels such as Pinterest
  • 20. Pentonmarketingservices.com | 20 Healthy Aging Female Demographic Audience Summary InsightsWHO THEY ARE Healthy Aging:  Looking beyond topical products (creams, serums) to pair with supplements to repair cells “from the inside out”  Resveratrol: wanting products that stay fresher, longer Bone health:  Women are looking for bone support/strength supplements TOP CONTENT OPPORTUNITIES Packages/Programs:  Offering packages and programs that address aging, skin care, diet, sleep and exercise. Packaging skin care products and anti-aging supplements would increase the potential to sell additional supplements. Peace of Mind:  Looking for anti-aging products that provide a variety of advantages (improved energy, metabolism, circulation, etc.) as well as the repair of RNA and DNA  Also looking for products they can rely on
  • 21. Pentonmarketingservices.com | 21 Healthy Aging Marketing Purchasers needs to be convinced of antioxidant values Audiences are looking for:  Purity standards (especially around omega 3s)  Whole food based  Some prefer natural products that have no artificial colors/flavors/preservatives For anti-aging supplement marketing to be successful, must be:  Multi-faceted  Realistic  Implemented consistently over time Capture attention of these target markets by focusing on healthy anti-aging support with ingredients supported by clinical evidence (i.e. “all natural” or “environmentally friendly”)
  • 22. Pentonmarketingservices.com | 22 Healthy Aging Marketing Insights from Nutrition Business Journal’s market research  On supplement side alone, anti/healthy aging target market is showing positive projected growth in the next few years  Opportunities to explore market opportunity and take advantage of it
  • 23. Pentonmarketingservices.com | 23 Additional Influential Sources POPULAR WEBSITES & BLOGS  Women’s Health Blog – Very popular resource and destination for women who are seeking advice from other females.  Livestrong – Resource for both men and women. The forum is also highly visited, articles come highly recommended.  Nutra Ingredients – A recommended and highly shared website for industry articles and industry research on various topics. POPULAR FORUMS  Inspire – A very popular forum for women 35-60  Healing Well – both men and women hold discussions about supplements in these forums.  My Fitness Pal – Very popular for women ages 35-60 talking about how they can better their lives INFLUENCERS  Garey Simmons – Founder of Optimal Health Bridge, interested in alternative ways to treat and reverse heart disease with supplements, exercise and awareness.  William S. Harris – Expert on Omega 3 and highly recommended by consumers looking for omega-3 information.  Bryce Wylde – Alternative Health Expert, appealing to all audiences.
  • 24. Audience: Women 50+ TOP PRODUCTS  High Quality Fish/Krill Oil  Omega-3  Calcium  Resveratrol TOP SPECIALTY CATEGORIES  Healthy-Aging  Bone Health  Brain Function
  • 25. Pentonmarketingservices.com | 25 WHO THEY ARE Healthy Lifestyle Living/Maintaining Health:  They want customized products and programs that support their lifestyles.  Likely to pay more for higher quality products and are very brand-loyal.  Expect highest purity of products especially for their omega-3s.  Labels should be more specific to ingredients listed, as well as any natural ingredients. Who are They? The women 50 and over are mostly concerned about healthy aging.
  • 26. Pentonmarketingservices.com | 26 What’s in her cart? Where is she shopping? Online • Amazon.com • Vitacost.com • iHerb.com In-Store • Whole Foods • Trader Joes • Vitamin Stores Women 50+: Healthy & Anti-Aging Bone Health: Looking for bone support and strength supplements that also help reduce menopausal symptoms. What are her pain points? What content does she consume? Messaging: Doesn’t want to be referred to as “elderly” on product labels. Labels: Needs clear labeling particularly around dosages and easy to read labels. Ingredients: Wants better purity particularly as it relates to Omega-3. Cal Vitamins C & DResveratrol
  • 27. Pentonmarketingservices.com | 27 Educational reports on benefits of certain supplements (like omega-3) Customer testimonials on retail sites like Amazon and QVC Infographics on channels such as Pinterest Videos from influencers like Dr. Oz Peer and community reviews: HealthyWomen.org, Slowly Aging Blog Research studies on topics such as exercising and conditions (i.e. dementia) and how they pertain to healthy aging Healthy Aging Trending Content Sample content and conversations for women 50+ Influencers: • Dr. Andrew Weil • Dr. Mehmet Oz • Dr. James Meschino
  • 28. Pentonmarketingservices.com | 28 Additional Influential Sources INFLUENCERS Communities  Natural living and senior blogs  HealthyWomen.org  Slowly Aging Blog  Women's Health  Healing Well  HealthyAging.net  Peer/specific-condition communities  Her2Support (Breast cancer) Individuals  Doctors/physicians  Dr. Andrew Weil  Dr. James Meschino
  • 29. Pentonmarketingservices.com | 29 Opportunity – Improved Labeling Older women need easy-to-understand labels to make purchase decisions Visuals help consumers understand what they should be looking for on a label, what numbers are more significant and what they mean.
  • 30. Audience: Men 25-40 TOP PRODUCTS  Multi-Vitamins  Whey Protein  Aminos  Fish Oil  Probiotics  HGH TOP SPECIALTY CATEGORIES  Clean Fitness  Healthy-Aging  IBS
  • 31. Pentonmarketingservices.com | 31 WHO THEY ARE Clean Athletes:  This group is composed mostly of men looking for natural supplementation for their intense fitness regimen.  Many of these athletes try to supplement their diet with as much whole food as possible, but for those that can’t do that, they look for whole food and vegetarian supplements. Natural Fitness & Sports Nutrition:  Many men in the younger demographics are focused on exercise, staying fit and building mass and muscle.  Bodybuilding forums produce the most conversations around nutritional supplements, particularly protein powders and shakes. These products are the most popular when it comes to sports nutrition.  The more natural-minded men tend to gather in niche communities, such as those focused on mud/endurance racing, biking and diet- specific forums. These men discuss supplements, such as aminos, more than protein shakes and powders.  Primal and paleo diets are popular with this demographic, specifically those looking to avoid chemicals that could be harmful to their bodies. Healthy Lifestyle:  Focused on maintaining a healthy lifestyle through supplements and exercise.  The majority of this group prefers to purchase their supplements online because they’re able to do their own research, look up reviews and then buy the product that they feel is best.  Antioxidants, liquid supplements and probiotics help this group focus on maintaining their health and age well. Who are They? Men 25-40 are mostly concerned with clean fitness and maintaining a healthy lifestyle.
  • 32. Pentonmarketingservices.com | 32 What’s in his cart? Where is he shopping? Online • Amazon.com • Vitacost.com • iHerb.com In-Store • Whole Foods • GNC • Vitamin Shoppe Men 25 – 40: Clean Athletes Training: Using supplements as part of an intense training program. Vegetarian: These supplements tend to be free from chemicals that could interfere with their lifestyle. What are his pain points? What content does he consume? Education: Want to kCompetitor 1 what the real difference is between synthetic and natural supplements. Labels: Needs clear labeling around ingredients, including free-from and what’s included. Multis Aminos
  • 33. Pentonmarketingservices.com | 33 Trending Content Workouts Forums Blogs
  • 34. Pentonmarketingservices.com | 34 Influencers CONTENT INFLUENCERS Men’s Fitness – Athletes and fitness-minded men are sharing a lot of content from this publication, including workouts, blogs, articles and reviews. COMMUNITIES Bodybuilding.com – This online community is a major resource among men interested in weight training and bodybuilding. There are boards dedicated to clean lifting and healthy living. Client XYZ already has a large presence in this community. CrossFit Discussion Board – This is an active community that is discussing a healthy diet in conjunction with an aggressive exercise routine. BLOGS Mark’s Daily Apple – The owner of this blog, Mark Sisson, is the author of The Primal Blueprint and a former triathlete. Through his blog, books and online community he promotes a primal/paleo lifestyle that incorporates whole food supplements and nutrition. Thrive Forward– This subscription-based video blog is dedicated to “clean sports nutrition” through organic and natural living, specifically plant-based nutrition. It was developed by Brendan Brazier, a professional Ironman athlete, vegan and author.
  • 35. Pentonmarketingservices.com | 35 WHY? Natural-minded athletes want more education on clean and healthy training, especially in regards to products. They want content that addresses their needs. WHAT? Video is a very important medium for this audience. They are using it for education around clean nutrition, as well as for fitness routines, workouts and product reviews. HOW? Sponsor a video series focused on clean nutrition and training to be hosted on the Clean Series microsite as part of a resource and tools section. WHO? Partner with natural-minded, clean athletes, such as Brendan Brazier, and Clean Series brand advocates to produce the video series and to promote it via their blogs, websites and social channels. Suggested Topics:  Essentials to a Natural Athlete’s Diet  Fitness Tips & Routines  Cooking with Protein & Natural Products  Clean Series Testimonials & Reviews Content Recommendations Video Series for Training Clean
  • 36. Audience: Men 50+ TOP PRODUCTS  High Quality Fish/Krill Oil  CoQ10  Lutein TOP SPECIALTY CATEGORIES  Healthy Aging  Vision  Heart Health
  • 37. Pentonmarketingservices.com | 37 Audience Summary Insights WHO THEY ARE Maintaining Healthy Lifestyle:  The most common supplements that this audience group is concerned about getting is for their heart and eyes. They want to maintain their cognitive health as well as their heart.  They are frequently concerned about whether the supplements they take will interact well with their daily heart medication.  Their price tolerance is not as high as other audience groups, but they want good quality. Vision Health:  Vision health is of high importance as well especially regarding the avoiding of macular degeneration.  Older people (mostly men) with macular degeneration talking about eye health and supplements  People taking aspirin for heart health, worried about macular degeneration  Talking on twitter, blogs, industry articles  Discussing results of industry studies, particularly about aspirin and AREDS  Needing simple supplements ingredients to help eye sight: grape seed extract, cholesterol-lowering eye drops to treat AMD  Rely on peers instead of doctors
  • 38. Pentonmarketingservices.com | 38 Healthy Aging Male Demographic Audience Summary InsightsWHO THEY ARE Heart Disease-Inflicted:  Taking additional supplements when taking heart supplements can be a tricky situation – men are looking to make sure the interaction between the supplements and medications will be fine. Vision Impaired/Preventing Vision Impairment:  Supplements for those already inflicted with ARMD, and those looking to avoid it at an older age Anti-Aging/Healthy Aging:  Looking to prevent memory and hair loss, as well as weight gain; improve/maintain brain function and clarity (“brain fog”)
  • 39. Pentonmarketingservices.com | 39 What’s in his cart? Where is he shopping? Online • Amazon.com • Vitacost.com In-Store • Whole Foods • Trader Joes • Vitamin Stores Men 50+: Healthy & Anti-Aging Brain Function: Using Acetyl-L- Carnitine, CoQ10, Folic Acid and Omega- 3s for cognitive health. Lutien: This is being used for eye health, particularly macular degeneration. What are his pain points? What content does he consume? Interaction: Wants supplements that won’t counteract prescriptions. Dosage: Want to kCompetitor 1 how much they need for full effect. Cost: Not as willing to pay more for quality like younger people. CoQ10 Lutien & Vit. CALCAR
  • 40. Pentonmarketingservices.com | 40 Influencers & Trending Content INFLUENCERS  (Senior) Blogs & Forums  Slow Aging blog  Healing Well  Health.com  Industry websites:  Nutra Ingredients  Natural Products Insider TRENDING CONTENT  Forums  Peer advice/reviews/testimonials  Blog posts  Lists and product information
  • 41. Pentonmarketingservices.com | 41 Opportunity: Drug Interaction Checker Older men need peace of mind that supplements will not counteract with medications Provides instant insight into what supplements and medications may or may not interact negatively

Hinweis der Redaktion

  1. Preg women-supplementing with more than just one prenatal; whole food or natural products are recommended for this group, and that they shop at specialty stores. Mothers: omega 3s and supplements good for their child to take, and easy for their child to swallow are top priority. Healthy aging-clean and natural products, again, popping up in this group too; likely to pay for higher quality products. Anti-aging – more women are concerend about their skin and aging well at a younger age, so they want products that work well with their skin. Not jus supplements.
  2. Easy to take and tasteful are what’s most important to this group, along with easy to read labels to kCompetitor 1 what is and isn’t included in the products. This group is looking thoroughly for coupons, and they’re asking their peers for advice on what products are the best. If they’re shopping online, which they often prefer, they’re going to sites like amazon, especially if they’re a prime member because they can read reviews and buy at the same time. if hey’re going to the store, they’re going to seek out higher quality products, so they’ll go to specialty stores like whole foods, trader joes and vitamin stores.
  3. Trending content here: blog posts, fast and easy reads like top 10 lists of anything. Recipes with healthy foods – this applies to any brand that doesn’t necessarily include supplements – but a well rounded brand that they can seek out for many of their healthy choices. Coupons – in store and online coupons to save money are vital for this group, especially if they’re moms. Retailers they’re shopping at include a lot – target, cvs, whole foods. Some go for convenience, others will do their research and go for natural, whole food stores.
  4. Again, these mothers consult with each other. some of their biggest pain points include taste and the form in which it comes n, whole food and natural brands and price being a big pain point. all of these have been covered above, but they’re just to review in detail, all of the pain points and the discussions that occur within this group.
  5. Mommy bloggers are a huge opportunity for this group, and there are a couple that we’ve seen really stand out, including Real Fit Mama, and Money Saving mom. These are great to reach out to for product releases, content sharing and guest blog posts.
  6. Again, we see the biggest opportunity being with mommy bloggers. Going a step further than offering bloggers a product same to review and share, engage with them through google hangouts, on social channels, twitter chats: how to be a healthy family on a budget, and other topics like that. Some content that would be great for this group: healthy recipes including the Client XYZ whey protein; testimonials on the website; as well as the sharing of videos and coupons for this group to offer to their own constituents.
  7. Multivitamins and protein shakes as meal replacements when losing weight, not necessarily to gain muscle. That’s another group that we’ll discuss. Biggest things they’re looking for: good taste, esepcially the shakes, as well as affordable prices and making sure it coincides with their diet. They also shop at a variety of stores. Looking thorugh blogs, testimonials (again, very imt_ as well as watching videos for weight management ideas and workouts)
  8. Client XYZ does have some of this content already, and there are good ways to leverage what you already have. We’ll talk about that in just a few minutes.
  9. What supplements they’re talking about in terms of weight loss: whey protein in their meals, which they’re puchasing at variety of locations, gnc, vitamin shopped, target, walmart, etc. Here is where labeling is very important: these women are looking for products that promote weight loss on the labels. ***
  10. When it comes to influencers, bloggers again are very important. Fit Sugar has really grown in popularity over the last couple of years, proviingd lists, videos, recipes, celeb tips and interviews, etc. Pinterest is huge for them, this audience is very active and they’re seeking out recipes and fitness ideas on pinterest as well.
  11. Biggest opportunity here is building a resource center for this group to really aid in their fitness goals and losing weight. Incorporate Lolo jones, existing brand reps, and reach out to those influentail fitness bloggers that we’ve mentioned eralier tin the report. Share the content with the bloggers and influencers, host q&a’s, get the Client XYZ name attached to these bloggers and influencers. Some of the content we’re talking about include blog posts, videos and social media posts. As well as coupons to help sway people to try the product.
  12. IBS inflicted are most concerned about the strains that are best to take depending on their symptoms and diagnosis. Also, refrigeration is a curious point of contention for them too when it comes to products being shipped. The other biggest pain point is dosage – they want a product that they don’t have to take more than one a day of. And ingreidnets is huge too because of the sensitive stomachs these people have – they have to make sure the ingredients will not cause a flare up. these people are shopping at various online stores, and they’re also seeking out help via reviews.
  13. These are some of the big questions the consumers are asking of their peers.
  14. Easy to understand visuals and content – food lists; what they should avoid, what do different strains mean? When should they take them?
  15. Serums and aminos: L-Carnosine is preferred they say. they’re biggest questions they have include the cost, sometimes they’d rather seek out a home remedy than pay a very high price for a product. That’s also where pinterest comes inbecause people offer diff ideas. Labels and ingredients are important because they need otkCompetitor 1 whwat they’re putting on their face. Content here include reviews and forums.
  16. Blog posts, top lists and videos are huge for this group. A couple of the big influencers here include dr. Andrew Weil, Brenda Rusnak and a couple of others. Pinterest is a great way for this audience to uncover other products they should be using.
  17. This female demographic talking about anti and healthy aging want resveratrol that stays fresher for a longer priod of time. they’re also looking for products to support boney health, and they want to understand why they should be taking these supplements.
  18. Purity standards and whole food based products rae important for this group, especially because they believe it really helps with the anti-aging factor. They must cover many different areas, that’s why offering packages for anti-aging is great for this group because it helps adhere to the multiple different needs that they have. Clinically proven, natural or environmentally friendly ingredients is so appeal for this group, should be a target for Client XYZ.
  19. We’ve seen through NBJ that the anti aging target market is showing positive growth in this category, and we’ve seen the audiences that are ready for it, and are wanting it.
  20. This group is chatting on blogs as well as forums, sharing their reviews
  21. Maintaining their healthy lifestyle – they want customized products and programs that support their whole lifestyle and they’re looking to the brands to provide that to them and understand their biggest needs. This group is likely to pay a little bit more money for high quality products and they become very brand loyal once they find something that they like. They also, in turn, expect the higher purity especially when it comes to omega 3s. Clear labeling and messaging is imperative for this group. Clear and concise.
  22. Bone health is very important, especially when it comes to minimizing her post menopausal symptoms as well. as we just talked about, message, labels and ingredients are the top priorities of this group. They need dosage information as well as clear product information and ingredients. This is also where the younger females come into play because some of them purchase products for their parents as well, the 70 and above group sometimes. But if the younger half of this group is buying it themselves, they’ll want to look at reviews, but they also seek out the information from the employees of the stores if they can.
  23. They like to read informational articles around the benfits of some supplements; they also seek out amazon and qvc retail sites to purchase their products and read reviews. Infographics are easy to understand, as well as videos from influencers in their generation, like Dr. Oz.
  24. This group seeks out communities that are more geared towards women, like womens health and healthy women.org.
  25. The biggest opportunity for reaching this audience segment is the improved labeling to help them understand what numbers they should be looking for, why and what they mean.
  26. This group is heavily into clean fitness and sports nutrition. They’re looking for natural supplements for their intense fitness regimen. They’re looking for whole food supplements as much as possible. The bodybuilding forms produces the most conversations around nutritional supplements, especially around protein powders and shakes. The natural-minded men though talk in more niche communities and talk about aminos rather their protein shakes and powders.
  27. Vegetarian supplements and using supplements as part of their training regimen.The biggest thing that they need to kCompetitor 1 is the difference between synthetic and natural supplements. Also, labeling for “natural” and “free-from” and what’s included/what’s not included. This group tends to use videos as their biggest source of content, as well as reviews and testimonials.
  28. Video training series opportunity for training clean. Client XYZ can offer ideas and tips on how to “train clean” using fitness tips and routins, recipes with their natural products, etc. this would especially relate to the natural=minded athletes who are very vocal online.
  29. Heart health and eye sight supplements. The biggest pain pint is where they supplements they take will interact well with the daily medications they take, especially for their heart. Price tolerance is not as high as other audience groups, but they still expect a high quality for their products. -vision health: this group talks a lot about age related macular degeneration. They are worried again about the cross-over or negative interaction when it comes to aspirin and macular degeneration, or other supplements and their heart condition. They’re looking for simple supplement ingredients to help their eye sight.
  30. When it comes to anti aging and healthy aging, they’re also looking to prevent memory and hair loss, as well as weight gain. Improvie memory and brain function.
  31. Brain fuction and using lutien for their eye health. Again, biggest pain points include the supplement and medication interaction, as well as dosage needed for each supplement. This group is using forums and reviews a lot to have their discussions.
  32. The influencers here are big website and communities in which this group is talking and sharing kCompetitor 1ledge and product reviews.
  33. The biggest opportunity we believe is for this group is what we discussed in the beginning of this report – the drug interaction checker. This is exactly what this group needs in terms of making sure that their daily medication and supplement regimen will work with each other. we recommend this become a tool that audiences can interact with on the Client XYZ website.