This document outlines a basic education and training program with the goal of developing knowledge, attitude, and skills for a profession. The program includes inputs such as book, online, and additional sources. It then maps out a process of diagnosis, learning, and assessment using techniques like roleplay, group discussion, and written/practical tests. Finally, it provides the output of competency and outlines a schedule across 31 days that focuses on topics like the company profile, regulations, language skills, product knowledge, customer service, and work excellence.

1. EduTrain
Model v1
A BASIC MODEL VERSION ONE OF EDUCATION
& TRAINING PROGRAM GUIDELINES

2. Education & Training
Basic Learning Program
Knowledge
Attitude Skill
PROFESSION

3. OUTCOMEOUTPUTPROCESSINPUT
DIAGNOSIS
TEST
LEARNING
PROCESS
ATTITUDE
SKILL
KNOWLEDGE
COMPETENCY
EDUCATION TRAINING
BOOK SOURCE
ONLINE
SOURCE
ADDITIONAL
SOURCE
PRESENTING /
DEMO
ROLEPLAY
GROUP
DISCUSSION
ASSESSMENT
WRITTEN TEST
PRACTICAL
TEST
INTERVIEW
KPIQ & A

4. MON TUE WED THU FRI SAT SUN
1 2
Company
Profile
3
Employee
Regulation
4
English
Language
5
Work
Excellence
6 7
8
Product
Knowledge
9
English
Language
10
Service
Knowledge
11
English
Language
12
Work
Excellence
13 14
15
Customer
Knowledge
16
English
Language
17
Study Case
Discussion
18
English
Language
19
Work
Excellence
20 21
22
Roleplay
23
English
Language
24
Roleplay &
Study Case
25
English
Language
26
Work
Excellence
27 28
29
Assessment
1
30
Assessment
2
31
Score Result
JANUARY 2018

7. Listeners Leaders&

8. ENGAGE
INSPIRE
EDUCATE
PROVOKE
AWAKE
SUSTAIN
ONE WAY
COMMUNICATION
MORE THAN
ONE WAY
COMMUNICATION
COMPETENCY
LEARNING TRAINING
HUMAN
RESOURCES
DEVELOPMENT
CHARACTER PROFICIENCY
CONDITIONS
SKILLSKNOWLEDGE
INSIGHTS
TALENT
MANAGEMENT
Guidelines on Talent Management

9. EduTrain
Model v1
a basic model version one
of education & training
program guidelines