Resumé, English, Summary

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Dr. Pedro E. Colla
Buenos Aires - Argentina
 pedro.colla@gmail.com  +54-9-351-674-8444
PROFILE
Executive with over 30 years of successful consulting and industry transformation experience in the
Americas, Europe and middle East related to strategy, management, supply chain, finance, project
implementation for complex business projects and IT outsourcing organizations across several
industries. Strong academic background, executive leadership and communication skills. Bilingual
Spanish and English with French, Italian and Portuguese skills. Strong experience with Six Sigma,
ISO9000, ISO20000/ITIL, ISO27001 and CMMI frameworks.
STRENGTHS
• Customer oriented and Quality minded, business development experience.
• Creativity to develop/adopt and test new ideas. Problem solving demonstrated skills.
• Cross functional internal and external team management.
• Experience delivering multi-million dollar projects with solid on-time/on-budget tracks.
• Analytical skills to review and critically evaluate situations and solutions.
• Mastery of project management trade using a methodological approach to problem solutions.
• Thrive achieving results in complex matrix oriented organizations with formal and informal lines.
• Leadership of Management, Staff and Technical Teams on complex technological projects.
ACHIEVEMENTS
Responsible for quality assurance, technology and process compliance for Argentina and LatAm operations.
Responsible strategy, guidance and deployment management of major international standards achieved thru
deployment of ISO27001, ISO20000, ITIL, and CMMI as well as execution overseeing in a multi-location,
multi-contract, environment.
Leading a world class-best shore operation software services delivery group specialized in
telecommunications, transportation, SAP delivery, manufacturing, retail and financial enterprise systems
development. Responsible for the off-shore operations of Argentina sites located in Buenos Aires and
Córdoba by performing business development, vendor development and negotiation, software and testing
factory concept implementation, customer management, project management senior guidance, on time
delivery, cost, people coaching and financial results of the group. Managing a large team of 300+
professionals. SEI CMMI Level 3 achievement (2008) and Level 5 assessment by 2010 and 2014.
Implementation of ITIL, ISO20000 and ISO27001.
Lead a world class-high end software development and IT services delivery group specialized in
telecommunications, wireless, web, multimedia, network, consumer devices, system integration and AI
applications for the telecommunications markets world-wide. Familiar with telco business model and
infrastructure technologies (IP-MPLS, 3G/4G/5G, BTS protocols. Responsible for the business development,
customer management, vendor development and negotiation, on time delivery, cost, technology architecture,
tooling and delivered quality leading a group of over 80+ professionals. Deliveries made committed dates and
with costs reductions of up to 20% year to year thru continuous improvements, organization were formally
assessed as SEI CMMI Level 5 in Dec´2004. Good Customer satisfaction.
Managed the regional infrastructure of a large, world-class, IT provider with responsibility over the operation
of centers located at Argentina, Chile, Uruguay and Paraguay managing a budget of over USD 20M in a
multivendor environment with an installed based of 5000+ users for the services. Services Levels achieved
over 99.9% of the time, costs reductions over 12% and audit position of good all achieved during the tenure.
EDUCATION
PhD in Engineering – Computer Sciences - UTN-Regional Santa Fé-Argentina (2009)
Master in Business Administration (MBA) - IDEA - Argentina (1997)

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Electronic Engineering, Telecomunications (MEE) - UBA - Argentina (1981)
POST-GRADES AND TRADE CERTIFICATIONS
CMMI Assessment Process-Continuous Representation (Carnegie Mellon University, USA, 2005,2013).
Six Sigma Black Belt (Motorola University, 2004-2005). Post-Grade in Software Business Management (SBMI,
Motorola University, USA, 2003). SAP R/3 FICO Certified Consultant (1999).
ACADEMIC BACKGROUND
Embedded Systems Master Postgrade Program
Instituto Universitario Aeronáutico–Córdoba–Córdoba (2006 to present) –Professor, Co-director.
Lecturing Distributed Systems, Validation & Verification, Software Engineering and Project Management.
Certified by CONEAU (Expediente del Min. de Educación, Ciencia y Tecnología Nº 4956/07-5234/13)
Múltiple publishing and lectures on Software Engineering and Project Management topics at regional conferences.
JAIIO 2014 – ASSE Software Engineering Conference – Chair (Córdoba, 2013).
PROFESSIONAL BACKGROUND
HP de Argentina (2006-2015) – Applications Services Manager – Apps Development & Testing.
LatAm Delivery Excellence & Quality Assurance Manager.
Centro de Desarrollo de Software – Argentina Global Delivery (Córdoba & Buenos Aires)
Member of the HP Global QA/Testing Council. Argentina’s Organizational Quality Officer.
Motorola Argentina (2001-2005) – Operations Manager & Chief Architect, Soft Group (Córdoba)
Software Engineering Consulting (2001) System Management
Win/PIDC Ltd (2000) International Systems Integration (Gaming and Financial Services), CTO
BitX SA (1998-1999), International Systems Integration (LatAm/US markets), Partner and CTO.
IBM Argentina SA (1985-1997) -1997 LA South Regional Delivery Manager IT Services & Exports.
PUBLISHED WORK
Technical articles on IT, academic, industry and corporate presentations on technical and management topics
over the 1975-2015 timeframe on topics of software engineering, agile methodologies, software warranty,
adoption of software process improvements at small organizations, finance topics on software engineering,
quantitative management techniques. Academic guidance and mentorship on embedded systems
developments.
RESEARCH PROJECTS
R&D group director Radio Definida por Software; Funded under regulation 11/08 Decano de Facultad de
Ingeniería, Instituto Universitario Aeronáutico (Córdoba). Proyecto PIDDEF 11/05 Ministerio de Defensa de la
República Argentina. Group director R&D Bus Militar MIL-STD-1553.
SKILLS and FIELDS OF COMPETENCY
Software Engineering, Software Development (different platforms), Scrum, Agile Methodologies
(SCRUM, XP & Kanban), Software Project Lifecycle Management, Integration, ITIL, Outsourcing,
Telecommunications, Project Management (PMI), Management, Kanban, Security, Cloud Computing,
Big Data, Mobile , Applications deployment and maintenance, Financial project management, Finance,
Statistics, CMMI Level 5, ISO27001, ISO 20000, ITIL, CRM for Financial Services. SAP FICO, MM,
SD & Others. Banking technology deployment. Recruiting and new project launch process, creation of
new capabilities. Team Building, Team Leadership, Team Management, Financial Analysis, New
Business Development. LANGUAGES: Spanish, native. English, fluent. Basic reading knowledge of
Portuguese, Italian and French.
OTHER CONTRIBUTIONS
Participation on Open Software projects under GNU license (AIML and PiQLE).
PERSONAL INFORMATION
Argentine, born 28-Mayo-1957, married, 3 children. Hobbies: ham radio, Reading & biking. Certified
master diver scuba.