A community is a group of people who are brought together by common opportunities and problems, by forces that may be professional or personal. It forms with the intention to add value through collaboration, with members learning from and teaching each other.

1. Introduction to Communities in Alstom UNIVERSITY

2. What is a community? common opportunities common problems professional or personal add value through collaboration learning teaching

3. What is a community? Community of Practice knowledge-centric structured

4. What is a community? Social Network people-centric self-organizing

5. What are the benefits for the company?

6. What are the benefits for the company? connect people strengthens relationships think collectively

7. What are the benefits for the company? knowledge sharing information act innovate invent awareness new developments opportunities

8. What are the benefits for the company? organisational development training attract and retain

9. What are the benefits for the employee?

10. What are the benefits for the employee? training and development personal network around the globe

11. What are the benefits for the employee? professional reputation raising their own profile

12. How is a community different? community other structures project group management hierarchy

13. How is a community different? different function sharing knowledge developing members’ skills provide a product accomplish a specific task .

14. How is a community different? different motivations specific objectives requirements identification professional reputation

15. How can a community help me? membership benefits question problem ask the community propose solutions solve my problem

16. How can a community help me? idea share analyse improve innovation

17. How can a community help me? gateway call who to call?

18. How is a community built? building a community five steps sequence is key

19. How is a community built? 1: Build the identity common interests

20. How is a community built? 2: Build the group members roles and responsibilities

21. How is a community built? 3: Define the working mode activities ground rules 3: Define the working mode charter

22. How is a community built? 4: Find resources added value commitments tools go- ahead

23. How is a community built? 5: Officially launch the community communicate official event schedule belonging

24. How do community members interact? member role responsibilities Members share supporting performing

25. How do community members interact? Leader stimulates activity maintains coordinates liaises

26. How do community members interact? Sponsor promotes strategic resources validation

27. How do community members interact? Alstom University enable consistency guiding

28. How does a community impact the company? impact three levels strategic business intelligence innovation culture of collaboration

29. How does a community impact the company? organisational competencies expertise systems

30. How does a community impact the company? operational reactivity performance best practices

31. How can I ensure a successful community? sustained effort long-term success confidence sense of belonging recognition opportunities to network identity

32. How can I ensure a successful community? interest relevant topics shared objectives diversity richness of experiences

33. How can I ensure a successful community? effectiveness defined roles facilitation knowledge act

34. How can I get the most out of my community? final tips light touch managed not controlled

35. How can I get the most out of my community? members’ goals organisation

36. How can I get the most out of my community? face - to - face virtual

37. How can I get the most out of my community? trust personal relationships

38. How can I get the most out of my community? necessary tools sponsorship budget resources

39. How can I get the most out of my community? not too fast time and effort successful community

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