MOB

1. 1

2. Unit-1 AGENDA
 Managers & Management - Meaning
 Role of managers
 Processes of management
 Historical roots of contemporary management
practices.
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3. A person responsible for supervising the use of an
organization’s resources to meet its goals….
A. Team leader
B. Manager
C. President
D. Resource allocator

4. What Managers Do
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain
goals

5.  Where do we find Managers?
 All managers work in organizations for the
organizations
 What are Organizations?
 Collections of people who work together and
coordinate their actions to achieve a wide variety of
goals
 Co-ordinates social units, functions on a relatively
continuous basis, to achieve a common goal or set of
goals

6. Where Managers Work

7. Organizational Performance
A measure of how efficiently and effectively managers
use available resources to satisfy customers and
achieve organizational goals is known as:
Efficiency
 A measure of how well or how productively resources
are used to achieve a goal
Effectiveness
 A measure of the appropriateness of the goals an
organization is pursuing and the degree to which they
are achieved.

9. What is Management?
Planning, organizing, leading and controlling of
human and other resources to achieve organizational
goals effectively and efficiently
Resources include people including loyal customers and
employees, skills, know-how and experience, machinery,
raw materials, computers and IT, patents and financial
capital.

10. Levels of Management
Department
A group of managers and employees who
work together and possess similar skills
or use the same knowledge, tools or
techniques.

11. Levels of Management
 First line managers - Responsible for daily supervision of the
non-managerial employees who perform many of the specific
activities necessary to produce goods and services
 Middle managers - Supervise first-line managers. Responsible for
finding the best way to organize human and other resources to
achieve organizational goals
 Top managers –
 Responsible for the performance of all departments and have
cross-departmental responsibility
 Establish organizational goals and monitor middle managers
 Decide how different departments should interact
 Ultimately responsible for the success or failure of an organization
Chief Executive Officer (CEO) is company’s most
senior and important manager

12. Managerial Tasks / Functions
 Managers at all levels in all organizations perform each of the four
essential managerial tasks of planning, organizing, leading, and
controlling
 Henri Fayol outlined the four managerial functions in his book General Industrial Management

13. Managerial functions also include:
Policy & Planning P Process Management Performance Management
Organizing O Objective Awareness Operation Information System
Staffing S Shaping Corporate
Culture
Symbol Leader
Directing D Deployment Development
Co-ordinating Co Communicating Controlling
Reporting R Resource Management Responsibility
Budgeting B Balance Satisfactions Business Growth
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POSDCORB was proposed by Ruther Gullick:

14. Mintzberg’s Managerial Roles
Interpersonal Informational Decisional
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15. Contd…

16. Contd…

17. contd…

18. Managerial Skills
 Conceptual skills
 The ability to analyze and diagnose a situation and
distinguish between cause and effect.
 Human Relations / Interpersonal skills
 The ability to understand, alter, lead, and control the
behavior of other individuals and groups.
 Technical skills
 Job-specific skills required to perform a particular
type of work or occupation at a high level.