5. #createthedream
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18. Remember , passengers are paying
a premium for flying with
Emirates and when they consider
their experience, who will they
remember? #createthedream
19. #createthedream
Will it be the
pilot, sitting up
front, flying the
plane and
making the odd
passenger
announcement?
20. Will it be the girl
checking your
boarding pass at
the boarding
gate?
#createthedream
21. Or the lovely baggage handler who
works hard to ensure your baggage
doesn't go missing?
#createthedream
23. Studies show that the
single biggest negative
memory passengers
retain from a flight is an
unfriendly experience
with cabin crew
#createthedream
24. Passengers will
forget about long
delays, bad food
and cramped
seats but
will NEVER forget
bad service.
#createthedream
25. You will be
expected to
provide
OUTSTANDING
customer service
on long flights all
around the world
even if someone is sick on you or gets a bit shouty
or you've been flying for 16 hours and your feet are really sore :(
#createthedream
26. You will also be trained
for any emergency you
encounter on-board, so
you must be able to
remain calm and
composed at all time.
#createthedream
27. Why do you need to
know this?
These are some of the
qualities that
Emirates recruiters
are looking for, so
you MUST be able to
convince them that
you are capable of this
and SO MUCH MORE.
#createthedream
28. The very specific qualities Emirates
are looking for are:
professional
empathetic
progressive
visionary
cosmopolitan
so every answer you give should try and demonstrate these very qualities
(remember, I did warn you this would be hard work!)
#createthedream
29. Join me in a completely free
private Facebook group I
started to help people like you
Click here
to join my
private FB
group :-)
Pauline Park
CoFounder & Director
My Travel Teacher
Let me into the group now