Why do we keep talking about digital transformation when it's just change? This deck was delivered at a seminar at the BT Innovation Hub in May 2017

1. Lessons in Change, Failure and
Transformation

4. Transformation promised so much...

5. But
delivered
so little....

8. Failure as the engine for
innovation
Lessons in transformation from Bromford

9. Initiatives and projects come with an
over simplification of the problem
statement. If indeed such a statement
exists at all.
There’s a lack of penetration into the
root causes of problems.
Most of our organisations have a
cultural bias for execution over
thorough problem definition. We simply
want to get the product on the street.
Even if it’s the wrong product (or the
wrong street).

12. Policies don’t bring organisations down. Toxic cultures do.

13. Project management as in methodologies like PRINCE2 can be anti-innovation.
NEVER take an idea to a project management team unless you want it come back with a risk log, a
contingency plan and a Gantt chart.

16. Resisting the Rush to Technology for
Solutions

17. The mass simplification of
Bromford
Stripping out legacy protocols and systems
Decommissioning old world services as you launch new ones
Reserving people for worthwhile jobs that add value to their lives and those of others

28. What does a 2.0 version of organisational change look like?
Less a time limited programme and more a way of life.
A culture where everyone is actively questioning the status quo and is
rewarded for it.
A culture that constantly asks: “How can we do this better?” or “What would
we do if we started again?”.
A culture that can sustain as much rapid change as possible without falling
apart.