12. Status & Safety
• ‘playful’ insults can help a team
work with status more easily
• we must be able accept our own
weaknesses in order to feel safe
• “Remember teamwork begins by
building trust. And the only way to
do that is to overcome our need
for invulnerability.” - Lencioni
14. Spontaneity
• An offer is the basic unit of
currency for improv
• Accepting an offer allows action
to develop
• Low status players tend to accept
offers
• High status players tend to refuse
offers (unless they feel they can
control them)
16. Spontaneity
• Anything which prevents action is
called a ‘block’
• Blocking is a natural response to
fear and uncertainty
• Blocking tends to be aggressive
(high status)
• Good improvisers are able to turn
a block into an offer
18. REALLY Listening
R elax, but remain present.
E ngage yourself completely into what it being
said. Nothing else will distract you from that
moment.
A llow the speaker to finish before you start.
L ose the desire to plan what you say or do next.
Be in the moment, something could change.
L ink the previous to the current. Join the story
together.
Y es, and. Confirm and accept.
20. Perfectionism
• The education system rewards the
perfect answer
• This has led to a fear of
imperfection
• Humans crave quick solutions to
even the most complex problems
• “A wise man can learn more from a
foolish question than a fool can
learn from a wise answer.” – Bruce
Lee