1. PAUL A. HOBSON
Chicago Metro Area 312-399-4546 paulhobson04@comcast.net
COO / VP OPERATIONS
Revenue Growth / Profit Improvement / Strategic Planning / Change Management / Cost Control / P&L /
Startups / Turnarounds / Process Improvement / Strategic Alliances / IT Roadmaps / Business Expansions /
Compliance / Risk Management / OD / Team Building / ACA / HIPAA / FDA / Regulatory & Legislative Relations
A general management, operations and IT leader with an exceptional record driving improvements across all key
performance metrics at firms in health/managed care, pharmaceuticals and financial services. Spearheaded initiatives
that grew revenue and profits; improved efficiency, productivity and satisfaction; and reduced costs at APP
Pharmaceutical division of Fresenius Kabi, Molina Healthcare, Harmony Health Plan and Humana among others.
Proven success leading startups, turnarounds and expansions. Can make an impact by:
r Fostering innovation, continuous improvement & organizational excellence
r Driving successful revenue, profit & market share growth strategies
r Streamlining operations to increase productivity & reduce costs
r Forging profitable strategic alliances & win-win partnerships
r Developing nimble change management roadmaps
Described by others as a far-sighted strategic visionary, natural leader, inspiring motivator and agile change agent.
Education includes a BA degree in Business Administration & Finance from Clark Atlanta University.
SELECTED ACCOMPLISHMENTS
Grew revenues 33%. Recruited for a consulting engagement by a skilled nursing/homecare firm that needed to
increase sales and profits. Developed a multipronged growth strategy with a business development model focused on
expanding the client base with new services and products. Drove revenues from $750K to $1M annually first year.
Drove growth with a CRM solution for a startup. Hired by Health Essentials to build a client acquisition/relationship
management tool. Integrated an existing EMR platform and a Salesforce.com CRM. Exceeded all performance targets
while meeting state and federal regulatory requirements. Grew the client base from zero to nearly 15,000 members.
Turned around IT; cut costs 12%. Recruited by APP to strengthen IT and reduce expenses. Developed a strategic
roadmap. Introduced new systems, including SAP. Streamlined business processes. Strengthened collaboration
among senior executives, line managers and systems integration consultants. Drove IT costs down $1.5M annually.
Beat all targets in a health network startup. Tapped to lead Molina’s expansion into Indiana. Directed government
relations, licensure and state approvals. Built staff and a physician/medical group/hospital provider network. Exceeded
revenue targets by 200% first year. Won state approval for a 7% increase in premium rates in year two.
Cut costs while boosting client satisfaction. Harmony was looking to boost performance and margins in its Indiana
and Illinois health networks. Directed a comprehensive improvement initiative. Consolidated both states into a single
high-efficiency IT and support operation. Cut costs more by than 11%. Earned record high member satisfaction scores.
CAREER HISTORY
Independent Consultant, 2013-Present. Manage concurrent engagements with Health Essentials, a full-service
regional healthcare organization, and Awakened Alternatives, a home health/home care agency. Provided guidance on
topics including business development, client integration, relationship management and SNF program implementation.
VP IT, APP Pharmaceuticals, a $1.3B division of the Fresenius Kabi Group family of companies, 2007-2012. Recruited
to leverage technology and systems to transform business processes. Led initiatives that reshaped sales, HR and risk
management solutions. Managed budgets to $12.9M and staff to 59. Promoted from outside consultant in 2007.
Corporate VP, IT / Operations / e-Commerce, Molina Healthcare, a $9.7B managed care company, 2006-2007.
Directed enterprise-wide organizational improvement initiatives, as well as day-to-day IT, systems, e-Commerce, client
account management, PMO, quality, security and compliance operations. Managed budgets to $7M and staff to 30.
Promoted from role as President of Molina Healthcare of Indiana, 2002-2004.
Earlier: Consultant, HDI, Inc.; Chief Administrative Officer and Director, Provider Services, Harmony Health
Plan; Assoc. VP Operations, Amerigroup Illinois; VP / GM – Midwest, Maxicare Health Plans; Director, Network
Development, Unity HMO of Illinois; and Director of Customer Service, Humana Health Care Plans.