1. Paul Faulkner
23 Gandy Road, Willenhall
West Mids, WV12 5UG
Tel: 07716449970
pfaulkner73@gmail.com
https://uk.linkedin.com/in/paulfaulkner1
PROFILE
An experienced result driven sales professional and solution provider!
Understands customers’ needs and provides the solution resulting in target achievement between 102% - 138% every
year
A consistently successful 17 year career of growth, penetration and retention across multi million pound and SMB
portfolios.
New Business focused either pure or from adding categories to existing relationships.
Build’s customer bases by adding value and maintaining relationships.
Operational, supply chain and purchasing background.
EXPERIENCE
November 2014 – Present Office Team – Corporate Account Manager
Winning, penetrating and implementing new business wins in both the corporate and new to Office Team concept of the
Housing and Social care arena.
Also responsible for working with a third party consultancy to help manage and implement their new business and add
categories.
- YTD 2015 131% of revenue target and 115% of margin target
April 2005 – November 2014 Office Depot – Key Account Manager
Managing a varied national account base. Responsible for profitable growth, new business and pipeline management,
contracting customers and customer retention. Networking to senior level within accounts and demonstrating diversified
and innovative solution selling.
- Exceeded margin target 10 consecutive years.
- Exceeded revenue target for 9 out of 10 years.
- Managed change internally and externally throughout restructurings of key account and vertical markets.
- Numerous contract extensions achieved including Fed Ex, Kelloggs, Moy Park, Telent and P&G.
- Achieved growth by selling diverse additional product groups such as rock salt, Blackberry’s, floor safes and bags.
- Demonstrated networking to all levels within account base to maintain a million pound plus pipeline.
- Strong cost and margin management, achieving win-win results through smart account reviews and switch selling.
- Proactively providing new business leads and conversion assistance for the dedicated new business teams.
- Successfully implemented new business wins including many global, to the satisfaction of the business and customers’
needs.
October 2002 – March 2005 Office Depot – Field Sales Executive / Senior Regional Sales Executive
Working in the dynamic field sales marketplace. Growing a blank portfolio from £0 - £20K a month solely through
acquiring and retaining new business. Promoted in October 2003 and again in January 2004.
- Exceeded all sales targets during the whole period from October 2002 –March 2005
- Won substantial accounts for that marketplace including Wrekin Construction, Lloyds British and AVS
- Elected sales representative on works council by my peers.
- For high performance - attended ‘Champions league’ event in 2003, ‘Superstar’ event and Paris trip in 2004.

2. March 2000 – October 2002 Guilbert UK – Later to become Office Depot - Account Manager
Successfully winning and developing a key account portfolio in a duel role of winning new business and account
management.
- Exceeded sales targets 2000 and 2001 including 137% of revenue target in 2001
- Won ‘Salesperson of the month’ 3 times in 2000 and 5 months in 2001
- Responsible for portfolio growth of 168% between 2000 and 2001
October 1998 – February 2000 Guilbert UK - Contract Sales Executive
Providing comprehensive field support to a £24M portfolio of major blue chip companies including Home Office, British
Gas PLC, Transco, Norwich Union, B&Q and Abbey National
- Exceeding growth targets by providing barriers to exit and maximizing share of wallet.
- Assisting with preparation and presentation of quarterly reviews and promotional road shows
February 1996 – September 1998 W H Smith Business Supplies – Later to become Guilbert UK - Area Delivery
Manager Midlands and South West
Moved internally to successfully manage a new own fleet operation and distribution site in Bristol, responsible for leading
15 direct reports.
Responsible for 3rd party carrier relationships and contracts in the Midlands and temporarily Scotland.
- Youngest ever manager at the time within company
- Customer facing link between transport operations and customers – which led to move to direct sales
- Costs 24% below budget and delivery performance of 99% against a target of 97%
July 1991 – January 1996 W H Smith News Division - Management Trainee / Assistant Operations Manager
Joined as Management Trainee from college
- Promoted to Assistant Operations Manager at Wolverhampton site in October 1994
- Responsible for Purchasing, organisation of work patters, achieving very time sensitive targets and staff motivation
- Key holder
EDUCATION & QUALIFICATIONS
1984 –1991 St Thomas More R.C Comprehensive School and 6th Form College, Willenhall
3 A Levels, 9 GCSE, 1 City &Guilds
1997 C.P.C Qualification in Road Haulage
NOTABLE RESPONSIBILITES & ACHIEVEMENTS
1990 - 1991 Managing Director of award winning Young Enterprise Company
1990 - 1991 Senior Prefect
INTERESTS:
- Playing and watching Football and Cricket
- First team captain of Willenhall Cricket Club for 8 years and secretary for 2 years
- Appeared on Sky Sports as a fan zone commentator
REFEREES:
- Several available upon request