Patrick Thatcher is seeking a position in business/legal administration. He has a proven track record of providing outstanding customer service and administrative support. Thatcher has worked in various retail roles including as a sales associate and department manager at Walmart, where he helped increase sales and profitability. He is currently pursuing a Paralegal Studies degree from Coastline Community College with an expected graduation in fall 2016.

1. PATRICK
THATCHER
4382 Brookside St.
Irvine, CA 92604
949 573 4589
PatrickSeanThatcher@gmail.com
www.LinkedIn.com/in/pthatcher
ABOUT ME
Enthusiastic professional with a proven track record of providing
outstanding service. I efficiently perform a myriad of skills
necessary for a variety of administrative roles. With motivation
and initiative, I am able to work well on my own or in a team
setting. I work dynamically in a professional environment with
honesty and reliability.
Seeking to obtain a position in business/legal administration to
maximize my management, project coordination, organization,
and inter-personal skills.
EDUCATION
C O A S T L I N E C O M M U N I T Y C O L L E G E
P A R A L E G A L S T U D I E S ▪ 2015-2016
ESTIMATED GRADUATION DATE: FALL OF 2016
U N I V E R S I T Y O F C A L I F O R N I A , I R V I N E
S O C I O L O G Y ▪ 2002 – 2004, 2009-2010
112 UNITS COMPLETED
EMPLOYMENT
S A L E S A S S O C I A T E at WALMART
Irvine, CA ▪ 2014 – current
+ Assisted customers with product selection and responsible for
providing a service-based shopping experience.
+ Partnered with department manager to implement new programs
in sales pricing and training.
+ Merchandised, stocked, and maintained food safety.
+ Department grew 5% in sales and 130% in profit; first profitable
months in store history.
D E P A R T M E N T M A N A G E R at WALMART
Chandler, AZ ▪ 2013 – 2014
+ Conceptualized and organized merchandise displays, and
participated fully with auxiliary duties associated with maintaining
the appearance and corporate integrity of the store
+ Stocked, ordered, and managed inventory.
+ Developed and led four associates, including: hiring, training,
scheduling, one-on-one coaching.
+ Store ranked Top 3 in Phoenix area for service quality and
inventory management, including 4 months #1 in Customer
Service Scores.
SKILLS
Able to Listen
Accept Feedback
Adaptable
Artistic Sense
Assertive
Attentive
Business Trend Awareness
Collaborating
Communication
Leadership
TECHNICAL
Advanced proficiency with
Microsoft Office applications:
Word
Excel
Outlook
PowerPoint
Highly computer literate in both PC
and Apple computers including
typing at 85 WPM
LANGUAGES
English

2. PERSONAL
Writing, reading
Building computers
Live action role-playing games
Video games
Crossword puzzles
Spending time with family
REFERENCES
Available upon request.
S A L E S A S S O C I A T E at DANIEL’S JEWELERS
Ontario, CA ▪ 2011-2013
+ Assisted customers with product selection and responsible for
providing a consultative shopping experience with an emphasis on
customer service.
+ Ensured store maintained first-class impression with
merchandising concepts.
+ Cross-trained for supervisory role, including developing and
training associates, and leading sales team.
A S S I S T A N T M A N A G E R at AIM MAIL CENTERS
Irvine, CA ▪ 2010-2011
+ Managed and developed two associates in customer service,
account and inventory management, sales, and merchandising.
+ Designated as a leader by assisting senior management in
advertising, marketing, and hiring.
+ Supported store by providing technical work on computers,
printers, and other devices.
+ Spearheaded a pricing renovation project; resulting in additional
options and increased customer value.
C A S H I E R at SMART AND FINAL STORES, INC
Irvine, CA ▪ 2001-2008
+ Led store’s cashiers in maintaining quality customer service and
fast checkout times for customers.
+ Coordinated all incoming customer service inquiries and phone
calls.