6. IBM is Setting the Pace in Storage Efficiency Storwize V7000 XIV Gen3 Easy Tier Real-time Compression Appliance DS8800 Linear Tape File System TS3500 Tape Library Connector 2010 2011 Unmatched mid-range storage efficiency Up to 4 times faster The most powerful and easiest auto tiering technology in the industry Up to 80% space reduction without degrading performance 40% better performance / 40% less floor space Find tape data easier Up to 2.7 Exabyte capacity IBM XIV® Storage System Gen3, IBM Storwize TM V7000, IBM System Storage® DS8800. XIV, Storwize and System Storage are registered trademarks of IBM Corporation
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20. IBM Active Cloud Engine enables Global Clouds Storwize V7000 Unified (future) SONAS SONAS
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35. Legal Information and Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: IBM, IBM Logo, on demand business logo, zEnterprise, z/OS, xSeries, BladeCenter, FlashCopy, System Storage, Tivoli, Easy Tier, FICON, HyperSwap, DB2, Storwize, Active Cloud Engine, XIV, Real-time Compression Appliances The following are trademarks or registered trademarks of other companies. Intel is a trademark of the Intel Corporation in the United States and other countries. Java and all Java-related trademarks and logos are trademarks or registered trademarks of Oracle, Inc., in the United States and other countries. Lotus, Notes, and Domino are trademarks or registered trademarks of Lotus Development Corporation. Linux is a registered trademark of Linus Torvalds. Microsoft, Exchange, Windows and Windows NT are registered trademarks of Microsoft Corporation. SET and Secure Electronic Transaction are trademarks owned by SET Secure Electronic Transaction LLC. UNIX is a registered trademark of The Open Group in the United States and other countries. * All other products may be trademarks or registered trademarks of their respective companies. Notes: Performance is in Internal Throughput Rate (ITR) ratio based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput improvements equivalent to the performance ratios stated here. IBM hardware products are manufactured from new parts, or new and serviceable used parts. Regardless, our warranty terms apply. All customer examples cited or described in this presentation are presented as illustrations of the manner in which some customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual customer configurations and conditions. This publication was produced in the United States. IBM may not offer the products, services or features discussed in this document in other countries, and the information may be subject to change without notice. Consult your local IBM business contact for information on the product or services available in your area. All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Information about non-IBM products is obtained from the manufacturers of those products or their published announcements. IBM has not tested those products and cannot confirm the performance, compatibility, or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. Prices subject to change without notice. Contact your IBM representative or Business Partner for the most current pricing in your geography. This presentation and the claims outlined in it were reviewed for compliance with US law. Adaptations of these claims for use in other geographies must be reviewed by the local country counsel for compliance with local laws.
9/14 In today ’s environment businesses are under extreme pressure to increase efficiency, agility, and speed to become more competitive. To be successful businesses must do things faster than their competitors -- Find new customers faster -- Bring products to market faster – identify new revenue streams faster … Similarly, CIOs and IT organizations are only successful if they enable the business to run faster . Enabling faster access to information -- Bringing applications online faster -- Meeting user needs faster And in today's environment both IT and business units have to increase speed without increasing costs. This is a major challenge
9/14 As expectations for the business and for CIOs are raised, your expectations of storage systems and your storage provider should also be raised. You should expect: Storage systems that analyze, adapt to, and improve application performance. Storage systems that manage the rapid growth of unstructured data so users can find and access files quickly. Storage systems that are cloud ready, with features you use today to deliver cloud capability to your users. This is what you can expect from IBM storage and today, once again, we ’re delivering on that promise.
9/23 As you can see, Storage Efficiency investments can have a significant impact, especially when IBM technology is selected. IBM technologies improve storage efficiency without impacting performance. In many cases, performance improves because your storage systems are doing less unnecessary work. IBM ’s ability to apply Storage Efficiency technologies to active workloads is unique in the industry. Other products claim to improve storage efficiency, but often come with significant restrictions that limit their usefulness. IBM has Storage Efficiency technology for all your storage, not just select workloads. That means more cost savings and less complexity. (optional section) And, best of all, storage efficiency investments build on each other. For example, data compression and deduplication combine to pack data into even less space than either technology can on its own. Storage Virtualization enables thin provisioning to be faster, and suitable for active workloads IBM PULSE 2011 Steve Mills_v8
10/6 Over the last year, IBM has been making significant advances in Storage Efficiency, and has been setting the pace in the industry. This slide highlights some of the key announcements, including: Easy Tier The most powerful and easiest auto tiering technology in the industry Real-time Compression Appliance Reduce storage space requirements without degrading performance DS8800 Up to 40% better performance Up to 36% less energy consumption Storwize V7000 The most advanced mid-range storage, with built-in storage efficiency TS3500 Tape Library Connector Up to 2.7 Exabytes of low cost storage Linear Tape File System 2011 Pick Hit award, Broadcast Engineering XIV Gen3 Up to 69% lower TCO Up to 4 times faster
9/27 Today we are announcing that IBM XIV Gen3 is getting even stronger. - XIV Gen3 now supports 3TB drives to set a new efficiency standard for active applications while increasing capacity by 50%. - XIV with 3 TB drives has released a new Microsoft Exchange ESRP benchmark which demonstrates the ability to support active workloads using higher capacity drives. XIV gets almost double the disk utilization of EMC and HDS XIV is the gold standard in the storage industry for ease of use. You ’ve seen us “port” the XIV Graphical User interface to other products because it’s the best in the world. Today we’re announcing a new capability in the area of ease of use– an XIV iPad app: IBM XIV Mobile Dashboard. XIV system status can now be monitored with an iPad app, from wherever you are. It just doesn’t get any easier than that. (optional) XIV Roadmap: XIV Gen3 ships SSD ready. Large SSD cache expected in early 2012
10/6 Today we are announcing enhanced capabilities for, what is already, the best auto tiering solution in the industry. Easy Tier now supports high capacity 3TB drives to further reduce storage costs while improving application performance. Hybrid environments where performance is automatically optimized across high-speed Solid State Drives and low-cost 3TB disks can now be implemented. On the DS8000, Easy Tier capability is enhanced with 3 tier support. Now, Easy Tier can automatically place data across 3 tiers of storage, creating more ways for clients to optimize performance and efficiency. With 3 tier support, clients can reduce dependency on high cost, low capacity fibre channel drives because: Hot data moves to solid-state drives for faster performance Less active data moves to near-line storage, without archiving As Fibre Channel drives disappear from the configuration, you can reduce power and cooling costs while freeing up capacity inside the storage array. We’re also announcing support for 3 Terabyte drives in Easy Tier, which gives the DS8800 over 2 Petabytes of capacity per system. You can implement Best Practices for information lifecycle management for applications without changes to user processes or applications.
10/6 An example of why storage should analyze, adapt, and improve performance can be found in the zEnterprise environment. If you have a mainframe, you know zEnterprise Workloads are characterized by high performance transaction, query, and batch workloads; and ultra-high availability. You can see the enormous scalability of the zEnterprise platform in the results of recent SAP Banking benchmarks. Besides posting almost 60 million accounts per hour in the transaction processing test, the solution was able to settle more than 37 million accounts per hour in the batch processing test. Advances in IT scalability and performance are often seen first on the mainframe platform. It ’s important that storage systems adapt, so mainframe customers get the full benefit of their investment. Key storage requirements for these workloads are: Massive scalability Performance optimization IBM DS8800 integrates High Performance FICON, Extended Address Volumes, and HyperSwap on zEnterprise to help IBM clients manage the toughest workloads, often years before those workloads are common on other platforms. Remember, mainframes are: The original virtualized server The original cloud computer The original 24x7 computing environment Today, besides Easy Tier enhancements, we’re announcing QoS management for zEnterprise. This capability was made available for distributed platforms earlier in the year. As the graphic shows, you can give your critical applications more I/O priority during peak loads, automatically, just by setting a policy. I/O Priority Manager is another example of how DS8800 manages itself, by analyzing, adapting to, and improving application performance. Also announced for the DS8800 today: Advanced IBM DS8800 and DB2 v10 integration, which delivers up to 11 times better performance than prior versions, using DS8800 High Performance FICON More drives, now over 1500 drives supported per DS8800 system More drive types, including 3TB drives, so total capacity is over 2 Petabytes Support for Larger Volumes – Up to 1TB Extended Address Volumes = = = = = = = = = SAP source: http://www.ibm.com/solutions/sap/us/en/news/zenterprise_system_scales_best.html http://www-03.ibm.com/support/techdocs/atsmastr.nsf/WebIndex/WP101978
10/6 Another top workload is storage for virtual servers. We find applications being deployed on virtual servers in over 90% of data centers. Clients are adding critical applications … Larger database applications … Hundreds, sometimes thousands, of virtual servers. Virtual Server workloads are a test of how well storage can adapt to new environments and manage performance requirements. As virtual server workloads scale, shouldn't your storage adapt and deliver the consistent high performance you expect? The key storage technology in a virtual server environment is virtual storage. Virtual storage enables flexibility and efficiency, just as virtual servers do. Other key technologies are: Hot Spot Avoidance, so clients can scale virtual servers as planned, without hitting I/O bottlenecks, and Easy Administration for clients managing virtualized data centers with VMware and other management tools for virtual environments. IBM virtualized storage meets these requirements, and is available in midrange Storwize V7000 Unified, high end XIV Gen3, and for external storage, with SAN Volume Controller. Today’s news is extended mobility for SAN Volume Controller, now with Stretched-cluster support up to 300 kilometers. SAN Volume Controller Stretched-cluster integrates with VMware and PowerVM to support live application migration between sites. SAN Volume Controller Stretched-cluster makes it easy to deliver higher availability for virtualized data centers.
10/6 IBM Active Cloud Engine is also implemented on IBM Scale-Out Network Attached Storage, or SONAS. Scale-Out Network Attached Storage, as the name implies, can store and manage billions of files. It can serve as a single global share drive – a C Drive for your enterprise. Active Cloud Engine for SONAS enables policy-driven administration on a very large scale. Today, we’re announcing Active Cloud Engine for SONAS also enables multi-site performance optimization, a critical capability that we’ll discuss in a moment. But first, more new news about SONAS. We’re announcing a new graphical interface that simplifies administration, using technology propagated from XIV and Storwize V7000 Unified. We also add 3 Terabyte drives to SONAS, which gives clients online file storage capacity up to 21 Petabytes per system. . Subject: Scale out file services are a paradigm shift Main points: Clustered file services enable a global file system namespace It’s a single storage environment made up of many smaller components No longer limited to a few nodes, it becomes possible to provide a wide range of data storage services on mixed media (fast disk, slower disk, tape) to match business needs with media costs Managed virtually, hundreds of nodes are possible They’re easier to manage as a single cluster They eliminate single points of failure They’re better for managing loads because they support access to: Many small data files (text files) Large data files (analysis, CAD/CAM, image rendering, video) Any combination of file size, application or data type according to business requirements Users have fast, reliable access to the data they need—you achieve access objectives with less risk, easier management Transition line: You’ve seen the scale-out approach before, in Web server environments ...
10/6 Today, we’re also announcing a Statement of Direction regarding Active Cloud Engine for Storwize V7000 Unified. We plan to deliver multi-site capabilities for this system, too. That means clients can deploy global Active Clouds, using a mix of scale-out and mid-range storage systems. Work groups around the world can get a single view of files, on demand access, and better performance than a single-site inactive cloud.
10/6 Now, I would like to introduce our featured announcement. One Year Ago, IBM Set a New Standard for Midrange Storage with the introduction of Storwize V7000. Storwize V7000 is o ptimized for Virtual Server Environments. I includes: Virtual storage for flexibility Easy Tier for performance, and VMware integration for clients managing their virtualized data centers with VMware tools Storwize V7000 supports 100% Virtualized Storage. Not just for its own storage, but for external storage, too; which can improve flexibility across the data center. Storwize V7000 has Enterprise class Storage Efficiency built in. Besides virtualization and Easy Tier, which I just mentioned, Storwize V7000 includes thin provisioning and efficient snapshots; and sophisticated local and remote mirroring, optional. Storwize V7000 is easy to set up, often in less than a day, and easy to manage. Its innovative, intuitive GUI eliminates complexity, and non-disruptive data migration included
10/6 Today, we ’re announcing that Storwize V7000 becomes Storwize V7000 Unified, and s ets a New Standard for Unified Storage By “unified”, we mean Storwize V7000 Unified supports file and block storage on the same system, reducing the need for, and cost of, separate file and block storage systems We have 3 significant capabilities to announce: Clustering, which provides an easy performance upgrade path Truly integrated file and block storage management, and IBM Active Cloud Engine, which enables policy-driven tiering for files, with no change to applications or user processes = = = = = = = Other enhancements include: Enhanced Global Mirroring that can be configured to balance the trade-offs between network costs and recovery point objectives. A new, low bandwidth remote mirroring option can be tailored to your workload, network bandwidth, and recovery point requirements. Global mirroring with IBM San Volume Controller enables you to use any disk, including legacy or non-IBM systems, to keep a mirrored copy of your data. This gives you tremendous flexibility in managing storage assets that are deployed for disaster recovery and extends the life of legacy storage systems.
10/6 IBM Storwize V7000 enables clients to start small and expand easily. For example, you can start with a single enclosure. Dual controllers are built in, so no rack space is wasted. IBM Storwize V7000 can expand with up to 9 more enclosures, for a total of up to 240 drives in 1 meter of rack space. So, it’s very efficient and compact compared to other midrange storage solutions IBM Storwize V7000 clustering enables additional expansion options. For example, you can add a second dual controller at any time, non-disruptively, and manage the cluster as a single system. Clustering adds performance, for more consistent performance as you scale capacity. Clustering is another example of IBM packaging enterprise class technology into a mid-range storage system, to deliver more client value.
10/6 Unlike some storage providers, whose definition of unified storage seems to be independent systems with separate management interfaces cobbled together behind a common bezel, the Storwize V7000 Unified is truly unified. Storwize V7000 Unified uses its world-class graphical user interface to manage both block and file environments. Administrators manage file and block storage together, as you can see from the screen shot on the left. File and block storage are represented as blue and yellow slices on the array. The screen shot on the right shows how setting up File Services is just another branch in the guided process. Administrators don’t have to switch to a different interface.
What this is Unified block and file storage system with a tightly integrated management console Support for NFS/CIFS/FTP/HTTP/SCP file protocols in addition to existing block functions File replication and file level snapshots for business continuity and disaster recovery Why It Matters Provides greater flexibility for provisioning of storage resources and improves overall capacity utilization Unified console simplifies storage administration with a single user interface and common CLI Enables deployment of a broad set of applications from within a single storage system, especially in shared storage environments Now, let’s go to chart 11…
10/6 I’d like to introduce another workload, as an example of the value of efficient Unified storage from IBM. Virtual Desktop Infrastructure environments can support hundreds or thousands of virtual desktops. There is moderate disk activity, so it’s a perfect workload for mid-range storage; but there are peak loads, such as: Morning login (boot storms) Virus scans Software Distribution A Key Storage Requirement for Virtual Desktop Infrastructure is Unified Storage, because you have: File storage for mounted home shares, and Block storage for LUNs Another storage requirement for Virtual Desktop Infrastructures is peak load optimization Our featured solution for this workload is Storwize V7000 Unified with Easy Tier IBM Easy Tier manages parallel workloads with ease. New, Lower cost, 200 GB SSD and Easy Tier work together to help clients improve performance for less. Compared to an all-HDD configuration, Storwize V7000 Unified with Easy Tier and SSD delivered Average response time: Up to 4 times faster Peak response time: Up to 25% faster And, of course, reduced power and cooling. All for about the same price as the all-HDD solution. This is an example of how SSD, when properly managed, can have benefits for common workloads as the prices drop. Speaker notes: Test used: 2% SSD for Replica Pool, 4% SSD for Easy Tier, 16% 300GB SAS, and 78% 2TB Nearline SAS Base Config required 25% more raw storage capacity: 1% SSD for Replica Pool, 41% 300GB SAS, and 58% 2TB Nearline SAS Source: STG Technical University session sDS13, 2011, Rawley Burbridge – IBM Storage ISV Enablement, with updates Sept 2011
10/6 Now, I’d like to introduce a key technology: IBM Active Cloud Engine. IBM Active Cloud Engine enables policy-driven file administration. By policy-driven, I mean you can set policies, such as: All executive files get stored on the fastest storage, and Audio files and photos get stored on the lowest cost storage With Active Cloud Engine, you can manage files as they age, without impacting the way users and applications access files. You can, for example, have a policy to move all files that haven’t been accessed in a year to near-line storage. The user’s view of the directory did not change, and administrators weren’t burdened; but you’ve implemented best practices for Information Lifecycle Management. With Active Cloud Engine, performance is optimized because you can match file usage to the characteristics of the storage pool.
10/6 Today, we’re also announcing a Statement of Direction regarding Active Cloud Engine for Storwize V7000 Unified. We plan to deliver multi-site capabilities for this system, too. That means clients can deploy global Active Clouds, using a mix of scale-out and mid-range storage systems. Work groups around the world can get a single view of files, on demand access, and better performance than a single-site inactive cloud. In time, users will think of their files as living in the cloud, not on a particular share drive. Users can have the service levels they expect, no matter where they work. This is a significant change in the value global organizations can get from cloud computing.
IBM works closely with many ISV’s to provide integration and optimization for enhanced customer value Reduce complexity, improve utilization, and cut costs Deliver continuous and reliable access to information Visible through dedicated partnerships and ongoing work with: Now, let's turn to chart 22…
Storwize V7000 virtualizes its own internal storage and external disk systems storage Storwize V7000 acts as the virtualization layer between the host and external storage system. Up to 32 PB of external storage can be managed by a single IBM Storwize V7000 system As Storwize V7000 virtualizes storage, volumes can be non-disruptively moved between external and internal storage capacity Tight integration with VMware includes complementary plug-ins: VMware vCenter Server VMware vStorage APIs for Array Integration (VAAI) VMware Site Recovery Manager (SRM) Now, let's turn to chart 20…
This chart provides a quick overview of the drive choices you have as a customer, drive choices that offer flexibility for the most efficient solution for your business needs. Now, let's turn to chart 23…
Here are the benefits to you: Modular, midrange disk storage that grows as your needs grow Scales to 480 HDDs (twenty 24 bay control enclosures) Support for 10Gbps iSCSI server attach Up to 7x improvement in iSCSI throughput vs. 1Gbps iSCSI Upgradable from existing Storwize V7000 systems Enterprise class capabilities in a midrange offering Virtualization, thin provisioning, FlashCopy, Easy Tier all built in Sophisticated local and remote mirroring High Performance in a Midrange Disk System Up to almost 1M IOPS Up to 82,000 IOPS for “database-like” 70/30 R/W workload Easy to set up and manage Innovative, intuitive GUI eliminates complexity Non-disruptive data migration included, unique in a product of this class Ushering in a new era in storage efficiency Save up to 75% of space using space efficient FlashCopy Increase disk utilization up to 30% Investment protection Virtualize external storage arrays and extend asset life IBM Active Cloud Engine TM with V7000 Unified Cloud Storage is an attractive means of delivering storage services while saving both time and cost. Now, let’s go to chart 13…
Here are the benefits to you: Modular, midrange disk storage that grows as your needs grow Scales to 480 HDDs (twenty 24 bay control enclosures) Support for 10Gbps iSCSI server attach Up to 7x improvement in iSCSI throughput vs. 1Gbps iSCSI Upgradable from existing Storwize V7000 systems Enterprise class capabilities in a midrange offering Virtualization, thin provisioning, FlashCopy, Easy Tier all built in Sophisticated local and remote mirroring High Performance in a Midrange Disk System Up to almost 1M IOPS Up to 82,000 IOPS for “database-like” 70/30 R/W workload Easy to set up and manage Innovative, intuitive GUI eliminates complexity Non-disruptive data migration included, unique in a product of this class Ushering in a new era in storage efficiency Save up to 75% of space using space efficient FlashCopy Increase disk utilization up to 30% Investment protection Virtualize external storage arrays and extend asset life IBM Active Cloud Engine TM with V7000 Unified Cloud Storage is an attractive means of delivering storage services while saving both time and cost. Now, let’s go to chart 13…
9/24 For your reference, all of today ’s storage announcements are listed on this slide. Find more details about today’s announcements on ibm.com/storage, or contact your IBM seller or business partner.
9/24 For your reference, all of today ’s storage announcements are listed on this slide. Find more details about today’s announcements on ibm.com/storage, or contact your IBM seller or business partner.
10/6 So, to wrap up, I hope I’ve been able to show you that you can and should expect more from your storage, and from your storage provider. I showed several examples of storage systems with essential Storage Efficiency technologies built in, and we featured Storwize V7000 Unified and XIV Gen3 We discussed several storage solutions that automatically analyze, adapt and improve application performance, and we featured DS8800 with enhanced Easy Tier. And, finally, we talked about cloud ready storage, with features you can use today to improve service levels and efficiency; and we featured Scale Out Network Attach Storage with Active Cloud Engine. These are the highlights of our October announcement. They demonstrate IBM’s commitment to meeting our clients expectations for efficiency, performance, flexibility, and value. This is what you can expect from IBM storage and today, once again, we ’re delivering on that promise.
Thank you and introduce the next speaker – Danny Sabbah. < Sheryl Matton is providing an intro. >
The need: Morneau Shepell Inc. is the largest Canadian-based firm offering industry-leading benefits and pension consulting, outsourcing, and health and productivity solutions. Faced with data growth of about 30 terabytes annually, the company needed a solution that could add more capacity and offer enterprise-class capabilities. The solution: Working with IBM, Morneau Shepell integrated two IBM® Storwize® V7000 units into the existing heterogeneous storage infrastructure. This cost-effective solution allowed the company to expand capacity dramatically and gave storage administrators the flexibility to virtualize the storage area network. The benefit: Improves storage performance, availability and reliability Reduces storage costs over previous solution Provides advanced features to increase storage efficiencies Speaker note: Client quote and logo used with permission, September, 2011, mcbarton@us.ibm.com
9/15 = = = = = = = Client reference background: Overview: Headquartered in Sao Paulo state, Cooperativa de Crédito Credicitrus - Sicoob Credicitrus is the largest credit cooperative in Brazil. Providing a wealth of financial services and advice, it serves over 44,000 cooperative members through a network of more than 45 branches also known as PACs (Cooperative Service Points). A fundamental tenet of the organization is to provide customers with a sustainable, first-rate service. This principle is a significant factor contributing to the recent, rapid organic growth of the company. Business need: Sicoob Credicitrus needed to modernize its information management system in order to cope with increasing data volumes and continue providing an excellent quality of service to its expanding customer-base. Solution: IBM partnered with Sicoob Credicitrus to implement an IBM® Storwize® V7000 virtualized data storage solution, making use of thin provisioning to maximize efficiency savings and reduce future IT expenditure. Benefits: Improved utilization by 30 percent; centralized and simplified management of storage; enabled reuse of existing storage hardware. Client Quote: Storage virtualization has provided us with better speed, enhanced performance, and virtually unlimited capacity. An intuitive, centralized information management system has enabled Credicitrus to expand, and easily manage an ever-increasing volume of customer data. Geisel Gomes, Technical Support Analyst, Sicoob Credicitrus More client reference information: http://public.dhe.ibm.com/common/ssi/ecm/en/tsc03142usen/TSC03142USEN.PDF http://www.youtube.com/watch?v=zxezroXhuHc Speaker note: Client quote and logo used with permission, September, 2011, mcbarton@us.ibm.com
Excellent VMware vSphere results for a dual controller modular storage system (2.98 GB/sec of aggregate large block sequential read throughput) Over 50,000 Exchange users with predictably fast response times Tens of thousands of simultaneous web page requests Easy Tier and SSD drives more than tripled the mixed IO capacity of the V7000 (3.21 times more with 11% SSD) 33% faster Exchange database response times 43% faster Oracle OLTP IO response times Source: ftp://public.dhe.ibm.com/common/ssi/ecm/en/tsl03028usen/TSL03028USEN.PDF Speaker note: ESG quote and logo used with permission, October, 2011, mcbarton@us.ibm.com
Quote source: ftp://submit.boulder.ibm.com/sales/ssi/ecm/7x/0crdd-8hlj7x/9678_Thought_Equity_Motion_reaches_Case_Study_Final_May3_11.PDF YouTube video: http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=RF&subtype=VI&htmlfid=KGOY-8HSLVZ&appname=crmd http://www.youtube.com/watch?v=M7w0jrkQnj4 Client quote and logo used with permission, 10/10/11, mcbarton@us.ibm.com