1. (608)628-2848
Latzke@MHTC.NET
Patricia Latzke
Infrastructure Project Manager
 Project Manager with over twelve years of IT experience including Infrastructure project
management, service account management, level-one engineering and IT support experience.
 Specializing in large, complex, multi-technology Infrastructure Projects, and leading
development teams for new services and solutions.
 Technical back ground, strong work ethic, communication, organizational and problem-solving
skills to enable the successful completion of demanding projects
 Consistantly exceed expectations
Significant Accomplishments
 Infrastructure Projects: Led a variety of complex Infrastructure implementation projects at
CDW. These projects range from full-scale multi-site environment builds to data center
hardware refreshes and migrations, including:
 Replacement of shared Managed Services TSM back-up solution with an EMC
Avamar/Data Domain back-up solution located in four data centers, with cross data
center replication. Includes the migration of existing TSM customers to the new
solution.
 Replacement of IBM ESX Servers with Cisco UCS C-Series ESXi servers
 Implementation of a shared Virtual Environment with Cisco ESXi B-Series chassis and
blade servers
 Replaced approximately 80 Cisco 2950x distribution switches in a shared environment
with upgraded 3560x switches
 Application development project to replace a custom Syslog alert monitoring system
(hardware and software) with Nimsoft alerting, including the development of the
probes needed by individual technologies
 Replacement of Core Routers in our data centers
 Product Development Projects: Projects using Product development methodology - Bid
Assurance, CER Process, Test lab build out, Training and post project analysis.
 Proof of Concept evaluation of third party vendor’s solutions to identify and measure
network traffic
 Proof of concept evaluation of third party vendor’s Syslog alerting solutions
 Replacement of customer voice technology SOW with an updated Unified
Communications SOW
Professional Skills
 Project Management- engage, charter, manage, communicate and accountable for multiple
projects.
 Business Consultant- gather business requirements, assess, design, and develop
recommendations.
 Jira Agile – Creating and estimating project stories, creating sprints, assigning team priorities
 Presentation skills- solution presentation, project lead.

2. Education and Certifications
 Syracuse University – BS in Geology
 ITIL (Information Technology Infrastructure Library) Certified
 Microsoft applications including full Office Suite, Visio, Project and SharePoint
Work Experience
 2010 – present Project Manager, CDW
 2007 – 2010 Service Account Manager, CDW
 2006 – 2007 Level 1 Engineer, CDW (As Berbee)
 2002 – 2006 IT Support, MHTC.net
 1998 – 2002 Financial Planning Assistant, RBC Dain Rauscher