1. SELF-GUIDED SOCIAL MEDIA
PRESENTATION
By
V. Marie Birch, Carol Jean Brady, Patty Garcia, Jarred Rivera and Ivis Quann
AET/562
September 30, 2019
Instructor: Professor Danene Mims
2. Social Media Tools
YouTube
Benefits – To create an eLearning community where
people have the opportunity to comment, contribute,
and share their opinion and ideas
Limitations – Some of the sources come into
question as YouTube is used to promote products and
Personal agendas.
Facebook
Benefits - Can be used to connect and promote
collaboration between facilitators and students.
Limitations - The key limitation of using
Facebook for social learning is distinguishing
between entertainment and intellectual
engagement.
3. Social Media Tools
Blogging
Benefits – Include increased
access and exposure to quality
content and promotion of critical
and analytical thinking
Limitations – Poorly written
content and inconsistency in the
amount of blogs posted on a
regular basis.
Podcast
Benefits – Increased listening comprehension
skills.
Limitations – not suited for complex subjects
that require visual support such as mathematics.
4. Social Learning:
Barriers to Effective Learning
A barrier to learning is anything that prevents learners
from fully engaging in learning. When learners cannot fully
participate in a learning activity, they cannot be truly engaged in
learning
Lack of Focus
Negative Past Learning Experiences
Personal Mindsets
5. Social Learning:
Ethical Dilemmas within Social Learning Environment
Ethics has always been at the core of creating a thriving learning environment. The widespread availability of
technology brings new and challenging ethical issues to the forefront. Understanding the biggest ethical issues
affecting our classrooms will help us better understand how to address them.
If we take some time to understand the biggest ethical issues affecting our classrooms, we can better
understand how to address them:
i. Academic Honesty and Research Ethics
ii. Electronic Communications
iii. Social Networks & Cyberbullying
iv. Confidentiality
6. BUSINESS BENEFITS OF USING SOCIAL LEARNING FOR ORGANIZATIONS &
INDIVIDUALS
Organization
Builds a culture of collaboration and learning
Drives performance metrics through
increased productivity
Improves retention metrics through
increasing engagement
Individual
Improves job satisfaction
Helps to remove power/hierarchy barriers
Helps improve communication and
knowledge sharing
Creates opportunities through networking
(Naeem, 2019)
(Naeem, 2019)
7. MONITORING CONTENT AND MAINTAINING
DATA SECURITY
Create a policy for social learning applications (social
media tools
Include consequences for violations
Provide training for everyone who uses the chosen
media
Be consistent
Expect leaders/managers to set the example
This Photo by Unknown Author is licensed under CC BY-NC
(Fusi & Feeney, 2018)
8. PROBLEM SOLVING THROUGH SOCIAL LEARNING
Employees look to other employees for guidance and advice. This helps open
dialogue and share ideas.
More Companies are becoming more team oriented due to employees working
together and trusting each other.
Companies are now using social media to their advantage as instant answers
and solutions are found through social learning.
Concerns with sharing private information on the company is addressed by
having clear and concise guidelines on the do’s and don’ts of social media use.
9. PROBLEM SOLVING THROUGH SOCIAL LEARNING
Social Learning
Flexible
Instant answers
Mobile device, technology base
Team Oriented
Formal Learning
Structured training
Instructor Led
Classroom Setting
Books & Manuals
10. References
• Barriers to Learning: How to Conquer the Challenge of Engagement (2019). Retrieved from
https://www.talentlms.com/ebook/learner-engagement/learning-barriers
• Ethical Issues with Using Technology in the Classroom (2019). Retrieved from
https://study.com/blog/ethical-issues-with-using-technology-in-the-classroom.html
• Fusi, F., & Feeney, M. K. (2018). Social Media in the Workplace: Information Exchange, Productivity, or Waste? American Review of
Public Administration, 48(5), 395. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&AuthType=
shib&db=edb&AN=130022781&site=eds-live&scope=site
• Naeem, M. (2019). Uncovering the role of social media and cross-platform applications as tools for knowledge sharing.
• Vine Journal of Information and Knowledge Management Systems. ISSN: 2059-5891. Retrieved from
https://www.emerald.com/insight/content/ doi/10.1108/VJIKMS-01-2019-0001/full/html
• Hightower, A. (2018). Why Social Learning May Be Key to Solving Workplace Problems. Retrieved from
https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/why-social-learning-may-be-key-to-solving-workplace-
problems.aspx
• Lauby, S. (2012). Why Social Learning Benefits your Business. Retrieved from https://mashable.com/2012/05/19/social-learning/
11. References Continued
Pappas, C. (2015). 8 Important Reasons Why YouTube Should Be Part of Your
eLearning Course. Retrieved from https://elearningindustry.com/8-important-reasons-youtube-part-elearning-course
Rouse, M. (2019). Facebook. Retrieved from
https://whatis.techtarget.com/definition/Facebook
Pappas, C. (2013). How to Use Facebook for Social Learning. Retrieved from
https://elearningindustry.com/how-to-use-facebook-for-social-learning
Espinosa, L.F. (2015). The Use of Facebook for Educational Purposes in EFL
Classrooms. Retrieved from https://pdfs.semanticscholar.org/68f8/093a9af09d6274a519a81590fde8d9dc064c.pdf
Dictionary.com (2019). Retrieved from https://www.dictionary.com/
Martin, L. (2019). Educational Benefits of Blogging. Retrieved from
https://smallbusiness.chron.com/educational-benefits-blogging-27588.html
Buckler, L. (2017). 8 Ways Teachers Can Leverage Podcasts as a Learning
Tool. Retrieved from https://www.emergingedtech.com/2017/08/how-teachers-
can-leverage-podcasts-as-a-learning-tool/
Petersell, M. (2010). The Pros and Cons of Podcasting. Retrieved from
http://mwtl.blogspot.com/2010/08/pros-and-cons-of-podcasting.html
Hinweis der Redaktion
YouTube is a video sharing service where users can upload videos for people to watch, like, share and comment. Users can also: search and watch videos, create a personal channel, upload videos to a personal channel, subscribe and follow other YouTube channels and users. YouTube is especially effective for facilitators to encourage online discussion by asking students to add their personal insights and ideas (Pappas, 2015). One of the main limitations in regards to YouTube is that not every video is reliable.
Facebook is a social networking and social media tool that allows users to create profiles, upload photos and videos, and send messages to other users. Facebook is also used for members to post, read, and respond to classified ads, be a part of “groups” which allows members to find each other who have similar interests, create events for people to attend, and promote a public page around a specific topic (Rouse, 2019). The social media platform also has an array of tools to use such as videos, presentations, images, discussion groups, chats, private messaging, and sharing (Pappas, 2013). Limitations to consider maintaining student’s attention during activities that require Facebook, and if learners don’t consider Facebook to be an effective learning environment (Espinosa, 2015).
A blog is a website containing a writer’s or group of writer’s own experiences, observations, opinions, etc., and while also supplying images and links to other websites (Dictionary.com, 2019). One of the main benefits is the exposure of quality content include gaining access to scholarly material and learning the difference between authoritative and non-authoritative sources (Martin, 2019). Blogs also provide students the opportunity to demonstrate critical thinking schools as well as demonstrate their analytical thought and comprehension (Martin, 2019). One of the drawbacks of podcasts is the risk of nobody seeing your content.
A podcast is a digital audio or video file or recording that is usually part of a themed series, which can be downloaded from a website to a media player or computer (Dictionary.com, 2019). One of the benefits of podcasts is the ability to learn on the go by listening anywhere and anytime, and finally podcasts help stimulate creative thinking (Buckler, 2017). One of the drawbacks of podcasts are , the loss of non-verbal cues, lacks feedback, audio files take up space on devices, and if the learner is not proficient in the spoken language it can be difficult to comprehend (Petersell, 2010).
Here’s a few more common cases of barriers to learning:
Lack of Focus - Solution: Lack of focus can be overcome with a few simple tactics. During the online course orientation, advise learners on when and how to find space to focus. Additionally, recommend setting aside a “focus hour” where learners can ignore their phones, log out of their email, and reserve time in their calendars to concentrate on learning.
Negative Past Learning Experiences - Solution: Create an environment where learners can regularly and safely voice their concerns both before and during the course. That can be done with a survey at the beginning of the course that asks learners what they value in learning, and what they would prefer to avoid in their learning experiences.
Align their personal development goals with the outcomes of the course, so that they understand the true benefits of learning engagement.
Personal Mindsets - Solution: As with addressing past experiences, make sure that the learning environment offers learners the room to discuss concerns in a constructive manner. If the resources are available, offer live support for both technical and content concerns, so that learners are not delayed by technical glitches or content queries.
Some barriers to learning are of a personal nature and stem from the learners themselves. Others, though, are raised exclusively in the workplace.
References-
Barriers to Learning: How to Conquer the Challenge of Engagement (2019). Retrieved from
https://www.talentlms.com/ebook/learner-engagement/learning-barriers
If we take some time to understand the biggest ethical issues affecting our classrooms, we can better understand how to address them, Below are some issues and solutions:
Academic Honesty and Research Ethics - Plagiarism is a big ethical concern, especially with search engines that make it easy to find any query. The widespread availability of knowledge also makes it easier for students to fabricate research and fake a source. Reinforcing how to cite authors, and why it's important to respect the intellectual property of others, will help to minimize these occurrences. Requiring well-cited sources will also help prevent any fabricated research.
Electronic Communications - Electronic communication between teachers and students can be helpful, but the line can become blurred between business and personal. Keep electronic communications professional, and warn students of the dangers of thinking that their emails and text messages are personal. Especially when using school or business email systems, these types of communications can easily be made public.
Social Networks & Cyberbullying - One student began snapping pictures of a particular student and posting them to the page, making fun of him at every turn. This repeated-over-time pattern of hurtful behavior was cyberbullying. Social Networks can also bring up ethical issues for teachers who are ''friends'' with their students. Teachers may learn things about their students, like seeing posts about underage drinking. This is a teaching moment to help students understand that Facebook is not a diary and it is not anonymous. Our actions and posts on public social networks could one day prevent us from getting a job, or they could cause us to become unemployed.
Confidentiality - The U.S. Department of Education's Privacy Technical Assistance Center (PTAC) offers best practices for teachers to follow when enrolling in new online services. Their advice includes reviewing the contract for data use and retention policies, as well as being transparent with students and parents about district information policies, including what is being collected and how it will be used.
References
Ethical Issues with Using Technology in the Classroom (2019). Retrieved from
https://study.com/blog/ethical-issues-with-using-technology-in-the-classroom.html
Embracing social learning (through the use of social media tools) is a benefit to both the organization and the individual. For organizations, incorporating social learning/sharing within their daily operations will help ingrain collaboration and learning into the framework of the company culture. Adding these elements into the culture of the organization, will drive performance metrics by increasing productivity and retention. Employees who feel included and connected to the company (and each other) will be more satisfied with the organization as a place to work, and therefore more engaged/active in their work obligations/efforts. Regarding the individual, incorporating social learning will help remove the power/hierarchy restraints that often resulted in withheld information and opportunity. Removing these barriers will improve job/company knowledge and communication. This also provides the opportunity to network with peers and company leaders, improving opportunities for advancement and learning All in all, adding social learning (through social media tools) will improve individual job satisfaction.
Once a decision has been made to incorporate social learning/social media tools into the corporate structure, measures do need taken to ensure that the data/information spread through intra-organization communication is handled appropriately and respectfully. Failure to monitor these information exchanges can have negative impacts to organizations (as a brand) and individuals. Thankfully, maintaining a secure and positive social environment is not a difficult task – it just takes some decision making. Once a security and usage policy has been defined, it needs to accompany the social learning/social tool training process. Once in place and universal understanding has been assured, all it takes is regular monitoring and consistent accountability for any infraction. Your best asset for both monitoring and training is your leaders/managers – expect them to set the examplein their social communications and encourage appropriate interaction.
Many employees lean on other employees to help them solve work issues. More and more employees are going to social media to find other employees who have the same problems and experiences as they do. They then find many colleagues who have had similar experiences and are sharing helpful information about how to solve the issue at hand. Sometimes this makes employees and companies proactive in getting ahead of the game and becoming more team oriented.
However, using social media tools sometimes raises concerns that a company’s proprietary information may be compromised. Having clear expectations and the consequences of a violation of those expectations is important in running a good social learning environment with the help of social media tools. Many company’s rather than prohibiting the use of social media have now used social media to their advantage in seeing more employees drive better results
Employees feel that social learning is a way of getting instant answers and solutions to issues and problems rather than having to go through a formal training to discuss how to address them (Lauby, 2012).
Social Learning is a way for employees to learn from one another. This approach helps create team work which in essence gives employees the opportunity to work with different people and exchange ideas. It helps employees resolve conflicts easier and open dialogue more. Many employees now are able and feel comfortable with going to their peers to seek advice. Rather than having to go find a manual, employees are able to work and back each other up as a team to resolve an issue.
Employees who learn through social learning feel that they have instant answers on how to solve conflicts and issues with clients and customers. It also creates a trust amongst employees and value to a team. Employees become happier at work and get things done when they feel that they have someone there to help them through the issues. When employees work together and are encouraged who are encouraged to work together with other departments and encouraged to share ideas and solutions, they like they mater and valued which makes them more productive (Hightower, 2018).
By no means is social learning the replacement to formal training. Formal training will always exist. Formal is defined as a more structured approach. It is usually instructor led and, in a classroom, setting. Social learning is known for its flexibility to the learner to access the information at any day and time though social media platforms or mobile devices.
However, the type of training used will depend on an organization need. Formal learning is a way in which companies keep control of what an employee is trained on. Social learning on the contrary is very open with information that can be shared with all employee’s company wide. When solving problems using either form of learning there are huge differences. The first difference is that with formal learning you can only teach your employees so much on how to solve a problem. The learning on that topic stops when the class is done, with Social Learning the learning is ongoing, and it is as simple as asking another co-worker for guidance or looking up the information online.
Using social learning to solve a problem takes very little time. It cuts down the time in half for an individual to solve a problem. Social Learning has a goal in mind which is to have people working together to review, create and generate responses to issues that arise (Hightower, 2018).