1. PATRICIA A. WILLS LOS ANGELES, CA (323) 633-5313 wills_l@sbcglobal.net
Summary of Qualifications
• Administrative support professional with over 15 years experience in office management,
reception, and clerical
• Strong oral and written communication, organization, and interpersonal skills
• Detail oriented with the ability to multi-task in a fast-paced environment
• Proficient in Microsoft Word, Excel, Outlook
• Logistics experience via FedEx, USP, and USPS.
• Typing: 40 wpm
Los Angeles Superior Court– Document Specialist: July 2016 to Current
• Assisting in prepping, scanning, Quality and Accuracy of confidential case files prior to submitted
to appropriate departments via e-file and Data Entry
FedEx Express – Package Handler: September 2014 to Current
• Distribute incoming mail & FedEx packages and prepare outgoing mail for shipping including
Courier services
• Locate sorting information on packages. Use of phase/cosmos trackers to scan and sort
packages according to service type and destination, in compliance with established procedures
• Load/unload aircraft containers and company vehicles in a safe and efficient manner
Los Angeles County Shared Division Services – Senior Clerk Typist: April – June 2015
• Filing, photocopying, scanning procurement documents in RMS system
• Liaison with variety of vendors for delivery status on purchase requests and documents
• Data entry of documents and indexes, and cross-reference records and files
• Sort, arrange and file documents; retrieve and issue filed materials
US Department of Veterans Affairs – File Clerk: July 2014 – September 2014
• File conversion: overseeing the transfer of 1884 file cabinets’ worth of files, as well as the
contents of additional 1000+ bankers boxes, on the 4th floor of regional Federal Office building,
down 2 floors to new mobile file storage system in the basement area
State of California Child Support Services – Intermediate File Clerk: September 2013 to May
2014
• Maintaining current and former employee files
• Searching files for duplicates for file size reduction
• Purging files to facilitate future ease of retrieval, data entry, imaging
State Bar of California – Test Proctor: February 2013 to June 2013
• Conduct inspection of admittance documentation and observe examinee for test duration
• Direct examinee in seating and testing procedures
• Maintain security, distribution and collection of all testing materials
US Department of Veterans Affairs – File Clerk: June 2013 to August 2013
• File conversion: overseeing the transfer of 1884 file cabinets’ worth of files, as well as the
contents of additional 1000+ bankers boxes, on the 4th floor of regional Federal Office building,
down 2 floors to new mobile file storage system in the basement area

2. Education
Volunteer at West LA Kaiser Hospital - Medical Staff Office
Bell High School – Diploma Bell, CA