Employee engagement refers to the commitment and passion employees feel towards their work and organization. Engaged employees strive to do their best work, feel loyal to the company, and want the company to succeed. Engagement is influenced by employer practices like job design, training, compensation, and career development opportunities. Highly engaged employees benefit organizations through increased productivity, customer satisfaction, innovation, and competitive advantage, while lowering absenteeism and turnover. Managers can promote engagement through open communication, employee learning, rewards, work-life balance, and selecting the right managers to coach employees.
2. Dr. ParveenKaur NagpalEmployee Engagement
The aspiration to involve, engage and win commitment from
employees has been on the agenda of modern management.
Engagement is the extent of employees' commitment, work
effort, and desire to stay in an organization.
Engagement describes how an employee thinks and feels
about, and acts toward his or her job, the work experience
and the company.
It is the emotional commitment employees feel towards
their organization and the actions they take to ensure the
organizations success.
3. Dr. ParveenKaur NagpalEmployee Engagement
Engagement is the state of emotional and intellectual
commitment to an organization or group producing behavior
that will help fulfill an organization's promises to customers -
and, in so doing, improve business results.
Employees who are engaged in their work and committed to
their organizations give companies competitive advantages
such as higher productivity and lower employee turnover.
4. Dr. ParveenKaur NagpalEmployee Engagement
Engaged employees:
■ Stay - They have an intense desire to be a part of the
organization and they stay with that organization;
■ Say - They advocate for the organization by referring
potential employees and customers, are positive with co-
workers and are constructive in their criticism;
■ Strive - They exert extra effort and engage in behaviors
that contribute to business success.
5. Dr. ParveenKaur NagpalBenefits of Employee Engagement
■ Profitability
■ Productivity
■ Customer Satisfaction
■ Innovation
■ Enhance Goodwill
■ Competitive Advantage
■ Employee Motivation and Loyalty
■ Low absenteeism
■ Employee Turnover and Well Being.
6. Dr. ParveenKaur NagpalEmployee Engagement
How does an engaged workforce generate valuable business
results for an organization?
The process starts with employer practices such as job and
task design, recruitment, selection, training, compensation,
performance management and career development.
Such practices affect employees’ level of engagement as well
as job performance.
Performance and engagement then interact to produce
business results.
8. Dr. ParveenKaur NagpalEmployee Engagement
Engaged Employees work with passion and feel an
emotional connection to their company. They drive
innovation and move the organization forward. They are
characterized as being loyal, committed, productive and
deliver results.
Not Engaged Employees come to work and do what is asked
of them but have little energy or passion for their work. They
feel no meaningful attachment to their job or company. They
can easily be tempted by job vacancies elsewhere.
9. Dr. ParveenKaur NagpalEmployee Engagement
Actively Disengaged Employees are not just unhappy at
work; they actively show their unhappiness. These
employees demonstrate negative, uncooperative and
sometimes hostile behaviour and attitude.
10. Dr. ParveenKaur Nagpal3 C Components of Employee Engagement
3 C
Components
Career
CareCompetence
11. Dr. ParveenKaur NagpalStrategies of Employee Engagement
■ Encourage Knowledge Sharing
■ Building Open and Transparent Communication
■ Involve Employees in Business Planning Processes
■ Build internal Information Bulletin
■ Help in creating individual Growth Path
■ Create a Culture of Social Responsibility
■ Initiate Wellness Programs
■ Regular Employee Surveys and feedback
■ Encourage Employee Learning Initiatives
12. Dr. ParveenKaur NagpalStrategies of Employee Engagement
■ Select the Right Managers and Coach them for Employee
Engagement
■ Competitive and well defined Compensation Structure
■ Rewards and Recognition System
■ Be Fair and Realistic
■ Provide Regular breaks to Rest
■ Work-Life Balance