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parsonsbehle.com
October 5, 2022 | Boise Centre East
Common Mistakes Employers Make
Kelsie A. Kirkham
208.528.5234
kkirkham@parsonsbehle.com
This presentation is based on available information as of Oct. 5, 2022,
but everyone must understand that the information provided is not a
substitute for legal advice. This presentation is not intended and will
not serve as a substitute for legal counsel on these issues.
Legal Disclaimer
2
Employment Litigation Framework
3
Statutory Basis
Title VII –Race,
color, national
origin, gender,
pregnancy, religion
ADA
ADEA
Genetic
Information
(2008)/Veteran
Status
Retaliation
Statutory
Protected Classes
FMLA
FLSA
Common Law—
Implied in Fact
Contract
Pre-Employment
Statements
Statements During
Employment
Written
Statements
Employer
Practices
Common Law—
Public Policy
Legal Right or
Privilege (Voting)
Insisting on
Compliance with
the Law
(Whistleblower)
Legal Duty
(Jury Duty)
Refusing to
Perform an Illegal
Act
Employee Handbooks
Employee Handbooks
 Primary purpose: make it clear and explicit that employees are at-will --
information not aspiration
 Describes policies using discretionary language regarding the employer --
"May" or "At its discretion"
 Describes policies using mandatory language regarding the employee --
"Shall" "Will" or "Must"
 Contents: EEO Policies, Sexual Harassment Policies, Drug and Alcohol Testing
Policies, FMLA Leave Policy, AT-WILL ACKNOWLEDGMENT
o Current and consistent application
5
At-Will Acknowledgments -- Disclaimers
 Most important part of handbook
 MUST BE CLEAR AND CONSPICUOUS
 Separately sign and collect acknowledgments
 Prevent the creation of implied in fact contracts
 Eliminate previously created implied in fact contracts
 Eliminate expressly created employment contracts
6
Contemporaneous Documenting
Employee Personnel File
 Personnel file contains: (i)
application; (ii) I-9 form; (iii) W-4; (iv)
acknowledgments (at-will, handbook
and policies receipt); (v) employee
performance; (vi) disciplinary actions
 Diligently maintain employee files &
document performance issues
 Documentation is key to good human
resource risk management—if it is
not documented, it did not happen
 CONSISTENCY, CONSISTENCY,
CONSISTENCY
8
Documenting Employee Performance
 Employee file becomes the key to any employment defense
 Failure to document employee performance issues (or, conversely,
inflating performance evaluations) creates risk for employers
 Failing to apply consistent objective criteria creates risk
 Being nice to an employee – by not bringing up performance issues
– does not help the employee and creates risk
 Heed the adage “no good deed goes unpunished;” giving
employees too many chances can come back to bite you
 Avoid impermissible scope creep
9
Documenting Employee Discipline
 Written discipline has 100x the value of an oral reprimand
 Even when oral reprimand is given, it is best to document that oral
reprimand was given
 Documentation should include the basis for the discipline
 Upon termination, state the reason for the termination in a
termination letter; it does not matter that Idaho is an employment at-
will state
10
Documenting Employee Discipline
 What if you want to terminate the employee but haven’t
documented earlier discipline?
o Create a written summary at time of termination and communicate it to the
employee
 Contemporaneous documentation records our legitimate, non-
discriminatory intent
 Foresight is the new hindsight – anticipate what documents you
would want to have in your defense if the employee filed a
complaint
11
Internal Investigations
 Respond to all complaints with contemporaneous documenting
 Conduct a prompt, thorough, documented investigation
o Interviews: complainant, accused, witnesses
• Who, What, When, Where, Why, How
o Written statement, signed by complainant
o Involve trained, competent, investigator (i.e., supervisor; HR department)
 Document decision making process and basis for actions taken
 Disciplinary action goes in the personnel file of accused
 Interviews, notes, statements, and summaries go in separate file
12
Scenarios
 An employer prepared a termination memorandum after it received
a charge of discrimination, backdating it to the date of termination.
Then, years later in litigation, it was asked to produce metadata that
would show the document creation date.
 Employee complained about safety issues at the plant. Employer
terminated employee for reasons X, Y, Z, unrelated to complaint.
Reason X was documented; reasons Y and Z were not. Employee
filed a charge with EEOC for retaliation. Employer told EEOC in
position statement that employee was terminated for X, Y, and Z.
13
Scenarios
 Employee had submitted a reference letter for a promotion. When
HR checked the reference, it learned that the reference letter had
been forged. Without interviewing the employee, the HR manager
immediately terminated the employee for dishonesty.
 Employer investigated a sexual harassment complaint, determined
it to be non-meritorious and terminated the complaining party. The
documentation of the investigation left the employer vulnerable to
accusations regarding the sufficiency of the investigation as well as
claims of discrimination.
14
Classification Errors
Employee v. Independent Contractor
 Employers often want to classify their workers as independent
contractors as opposed to employees
 By doing so, the employer avoids paying the employer portion of
FICA taxes, workers compensation insurance, unemployment
insurance, overtime, and minimum wage for the worker
 Misclassifying can lead to payment of back taxes and significant
penalties to the employer
 Information that provides evidence of the degree of control and
independence must be considered
16
Independent Contractor
 IRS generally looks at three factors:
o Behavioral: Does the paying entity control or have the right to control what
the worker does and how the worker does his or her job?
o Financial: Are the business aspects of the worker’s job controlled by the
paying entity? (these include things like how the worker is paid, whether
expenses are reimbursed, who provides tools/supplies, etc.)
o Type of Relationship: Are there written contracts or employee type benefits
(i.e., pension plan, insurance, vacation pay, etc.)? Will the relationship
continue and is the work performed a key aspect of the paying entity’s
business?
 Worker or entity can file Form SS-8 with IRS for determination
17
Overtime Exemptions
Overtime
 The Fair Labor Standards provides that
every worker who works more than 40
hours a week is entitled to overtime pay
(1 ½ times the regular pay rate) for any
hour worked over 40 hours in a week.
 An employee's workweek is a fixed and
regularly recurring period of 168 hours --
seven consecutive 24-hour periods.
19
Overtime Exemptions
 For an employee to be treated as “exempt,” the employer must be
able to show the employee meets two criteria:
 1) Minimum Salary Test
o The threshold for most of the exemptions is that the employee be paid $684
per week (annual salary of $35,568.00)
o Nondiscretionary bonuses and incentive payments, including commissions,
may be used to satisfy up to 10% percent of the salary requirement.
 2) The Duties Test
o Executive, Administrative, and Professional are most common and have
detailed criteria
20
Overtime Exemptions
 Executive. The employee's primary duty must be managing the enterprise or a
department or subdivision of the enterprise. The employee must customarily
and regularly direct the work of at least two employees and have the authority
to hire or fire workers.
 Administrative. The employee's primary duty must be office or nonmanual work
that is directly related to the management or general business operations of the
employer or the employer's customers. The employee's primary duty also must
include the exercise of discretion and independent judgment with respect to
matters of significance.
 Professional. The employee's primary duty must be work requiring advanced
knowledge in a field of science or learning that is customarily acquired by
prolonged, specialized, intellectual instruction and study.
21
Miscellaneous Mistakes
National Labor Relations Act
 Ensure your policies do not prohibit discussion of wages, benefits,
and other terms and conditions of employment
 Do not discipline employees for discussing wages, benefits, and
other terms and conditions of employment
 Do not tell employees that they must keep their rate of pay
confidential
 Update your handbook on evolving NLRB rulings
23
Scenarios
 We have been asked to review and revise many employee
handbooks and employment agreements. Often, we see policies
and provisions about not discussing wages.
 NLRB charge filed after employee talked to co-workers about the
unfairness of a disciplinary notice she received.
 NLRB charge filed after employer terminated an employee for
“insubordination” after the employee wrote an email to all members
of management, copying all of his coworkers, and argued he and
his coworkers deserved more pay and recognition.
24
Other Mistakes to Avoid
 Deducting pay without written prior authorization
 Trying to enforce unenforceable non-compete covenants
 Acting without legal counsel when answering an IHRC/EEOC
complaint or denying an ADA accommodation or FMLA leave
 Mis-designation of an employee’s leave under the FMLA or
incorrectly handling intermittent leave
25
Thank You
To download a PDF handbook of today’s seminar,
including presentations and materials, please visit
parsonsbehle.com/emp-seminar
For more information, contact:
Kelsie A. Kirkham
208.528.5234
kkirkham@parsonsbehle.com
27

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Common Mistakes Employers Make

  • 1. parsonsbehle.com October 5, 2022 | Boise Centre East Common Mistakes Employers Make Kelsie A. Kirkham 208.528.5234 kkirkham@parsonsbehle.com
  • 2. This presentation is based on available information as of Oct. 5, 2022, but everyone must understand that the information provided is not a substitute for legal advice. This presentation is not intended and will not serve as a substitute for legal counsel on these issues. Legal Disclaimer 2
  • 3. Employment Litigation Framework 3 Statutory Basis Title VII –Race, color, national origin, gender, pregnancy, religion ADA ADEA Genetic Information (2008)/Veteran Status Retaliation Statutory Protected Classes FMLA FLSA Common Law— Implied in Fact Contract Pre-Employment Statements Statements During Employment Written Statements Employer Practices Common Law— Public Policy Legal Right or Privilege (Voting) Insisting on Compliance with the Law (Whistleblower) Legal Duty (Jury Duty) Refusing to Perform an Illegal Act
  • 5. Employee Handbooks  Primary purpose: make it clear and explicit that employees are at-will -- information not aspiration  Describes policies using discretionary language regarding the employer -- "May" or "At its discretion"  Describes policies using mandatory language regarding the employee -- "Shall" "Will" or "Must"  Contents: EEO Policies, Sexual Harassment Policies, Drug and Alcohol Testing Policies, FMLA Leave Policy, AT-WILL ACKNOWLEDGMENT o Current and consistent application 5
  • 6. At-Will Acknowledgments -- Disclaimers  Most important part of handbook  MUST BE CLEAR AND CONSPICUOUS  Separately sign and collect acknowledgments  Prevent the creation of implied in fact contracts  Eliminate previously created implied in fact contracts  Eliminate expressly created employment contracts 6
  • 8. Employee Personnel File  Personnel file contains: (i) application; (ii) I-9 form; (iii) W-4; (iv) acknowledgments (at-will, handbook and policies receipt); (v) employee performance; (vi) disciplinary actions  Diligently maintain employee files & document performance issues  Documentation is key to good human resource risk management—if it is not documented, it did not happen  CONSISTENCY, CONSISTENCY, CONSISTENCY 8
  • 9. Documenting Employee Performance  Employee file becomes the key to any employment defense  Failure to document employee performance issues (or, conversely, inflating performance evaluations) creates risk for employers  Failing to apply consistent objective criteria creates risk  Being nice to an employee – by not bringing up performance issues – does not help the employee and creates risk  Heed the adage “no good deed goes unpunished;” giving employees too many chances can come back to bite you  Avoid impermissible scope creep 9
  • 10. Documenting Employee Discipline  Written discipline has 100x the value of an oral reprimand  Even when oral reprimand is given, it is best to document that oral reprimand was given  Documentation should include the basis for the discipline  Upon termination, state the reason for the termination in a termination letter; it does not matter that Idaho is an employment at- will state 10
  • 11. Documenting Employee Discipline  What if you want to terminate the employee but haven’t documented earlier discipline? o Create a written summary at time of termination and communicate it to the employee  Contemporaneous documentation records our legitimate, non- discriminatory intent  Foresight is the new hindsight – anticipate what documents you would want to have in your defense if the employee filed a complaint 11
  • 12. Internal Investigations  Respond to all complaints with contemporaneous documenting  Conduct a prompt, thorough, documented investigation o Interviews: complainant, accused, witnesses • Who, What, When, Where, Why, How o Written statement, signed by complainant o Involve trained, competent, investigator (i.e., supervisor; HR department)  Document decision making process and basis for actions taken  Disciplinary action goes in the personnel file of accused  Interviews, notes, statements, and summaries go in separate file 12
  • 13. Scenarios  An employer prepared a termination memorandum after it received a charge of discrimination, backdating it to the date of termination. Then, years later in litigation, it was asked to produce metadata that would show the document creation date.  Employee complained about safety issues at the plant. Employer terminated employee for reasons X, Y, Z, unrelated to complaint. Reason X was documented; reasons Y and Z were not. Employee filed a charge with EEOC for retaliation. Employer told EEOC in position statement that employee was terminated for X, Y, and Z. 13
  • 14. Scenarios  Employee had submitted a reference letter for a promotion. When HR checked the reference, it learned that the reference letter had been forged. Without interviewing the employee, the HR manager immediately terminated the employee for dishonesty.  Employer investigated a sexual harassment complaint, determined it to be non-meritorious and terminated the complaining party. The documentation of the investigation left the employer vulnerable to accusations regarding the sufficiency of the investigation as well as claims of discrimination. 14
  • 16. Employee v. Independent Contractor  Employers often want to classify their workers as independent contractors as opposed to employees  By doing so, the employer avoids paying the employer portion of FICA taxes, workers compensation insurance, unemployment insurance, overtime, and minimum wage for the worker  Misclassifying can lead to payment of back taxes and significant penalties to the employer  Information that provides evidence of the degree of control and independence must be considered 16
  • 17. Independent Contractor  IRS generally looks at three factors: o Behavioral: Does the paying entity control or have the right to control what the worker does and how the worker does his or her job? o Financial: Are the business aspects of the worker’s job controlled by the paying entity? (these include things like how the worker is paid, whether expenses are reimbursed, who provides tools/supplies, etc.) o Type of Relationship: Are there written contracts or employee type benefits (i.e., pension plan, insurance, vacation pay, etc.)? Will the relationship continue and is the work performed a key aspect of the paying entity’s business?  Worker or entity can file Form SS-8 with IRS for determination 17
  • 19. Overtime  The Fair Labor Standards provides that every worker who works more than 40 hours a week is entitled to overtime pay (1 ½ times the regular pay rate) for any hour worked over 40 hours in a week.  An employee's workweek is a fixed and regularly recurring period of 168 hours -- seven consecutive 24-hour periods. 19
  • 20. Overtime Exemptions  For an employee to be treated as “exempt,” the employer must be able to show the employee meets two criteria:  1) Minimum Salary Test o The threshold for most of the exemptions is that the employee be paid $684 per week (annual salary of $35,568.00) o Nondiscretionary bonuses and incentive payments, including commissions, may be used to satisfy up to 10% percent of the salary requirement.  2) The Duties Test o Executive, Administrative, and Professional are most common and have detailed criteria 20
  • 21. Overtime Exemptions  Executive. The employee's primary duty must be managing the enterprise or a department or subdivision of the enterprise. The employee must customarily and regularly direct the work of at least two employees and have the authority to hire or fire workers.  Administrative. The employee's primary duty must be office or nonmanual work that is directly related to the management or general business operations of the employer or the employer's customers. The employee's primary duty also must include the exercise of discretion and independent judgment with respect to matters of significance.  Professional. The employee's primary duty must be work requiring advanced knowledge in a field of science or learning that is customarily acquired by prolonged, specialized, intellectual instruction and study. 21
  • 23. National Labor Relations Act  Ensure your policies do not prohibit discussion of wages, benefits, and other terms and conditions of employment  Do not discipline employees for discussing wages, benefits, and other terms and conditions of employment  Do not tell employees that they must keep their rate of pay confidential  Update your handbook on evolving NLRB rulings 23
  • 24. Scenarios  We have been asked to review and revise many employee handbooks and employment agreements. Often, we see policies and provisions about not discussing wages.  NLRB charge filed after employee talked to co-workers about the unfairness of a disciplinary notice she received.  NLRB charge filed after employer terminated an employee for “insubordination” after the employee wrote an email to all members of management, copying all of his coworkers, and argued he and his coworkers deserved more pay and recognition. 24
  • 25. Other Mistakes to Avoid  Deducting pay without written prior authorization  Trying to enforce unenforceable non-compete covenants  Acting without legal counsel when answering an IHRC/EEOC complaint or denying an ADA accommodation or FMLA leave  Mis-designation of an employee’s leave under the FMLA or incorrectly handling intermittent leave 25
  • 26. Thank You To download a PDF handbook of today’s seminar, including presentations and materials, please visit parsonsbehle.com/emp-seminar
  • 27. For more information, contact: Kelsie A. Kirkham 208.528.5234 kkirkham@parsonsbehle.com 27

Hinweis der Redaktion

  1. Many employers have out-of-date employee handbooks (or no handbook at all). Additionally, the failure to follow their own policies or inconsistent application of the policies can trigger a claim against employers.
  2. Employers must be diligent in maintaining employee files and documenting performance issues (e.g., tardiness, unexcused absences, violations of company policies, etc.) Personnel file does NOT include: (1) interview notes or affidavits regarding misconduct of other employees; (2) communications with attorney about employee; (3) drug and alcohol test results Consistency … Policies to back it up
  3. RISK: Documentation matters to agencies, judges, and juries. Being nice --- only serves to surprise them when they are terminated Failing to document and apply objective criteria --- Can make the employer’s ability to terminate the employee cumbersome Watch out for scope creep
  4. Employee signature with written discipline is best Includes written documentation of verbal warning, memorializing that it was given We never want to rely on testimony alone in a jury trial Remember: Personnel file does NOT include: (1) interview notes or affidavits regarding misconduct of other employees; (2) communications with attorney about employee;
  5. Employee signature with written discipline is best Remember: Personnel file does NOT include: (1) interview notes or affidavits regarding misconduct of other employees; (2) communications with attorney about employee; Legitimate, non-discriminatory intent is our defense to discrimination claim – the burden then shifts back to employee to prove pretext
  6. Many employers fail to adequately train their supervisors or HR department on how to process, investigate, and document claims of harassment, discrimination, or retaliation. Separate fact gathering and conclusion reaching phases Investigation: Open ended questions Avoid confirmation bias Decision making process: Who conducted the interviews Who was interviewed When/where/why Who was believed? Why?
  7. Termination memorandum --- Employer paid a premium to settle the case as a result. Lesson: Not contemporaneous --- Even if non-discriminatory intent existed, it wasn’t contemporaneously documented – Employee would likely be able to show pretext 2) EEOC Charge --- EEOC said Y and Z were not documented in write ups or in the termination letter, so Y and Z never happened. And found that employer had retaliated against the employee. Lesson: Not complete, diligent
  8. Forged reference letter --- Employee filed retaliation claim Jury returned verdict in favor of employee because they believed that the employer’s investigation was too quick and that employer didn’t interview the plaintiff/employee. 2) Sexual Harassment --- Especially when no conclusion is reached, documentation is even more important Importance of documenting prior dishonesty/performance issues with employee Talk to employee about deficiencies and try to find a middle ground for resolution Good communication and good documentation is better than good litigation.
  9. There is a significant economic incentive to classify employees as independent contractors. In determining whether the person providing service is an employee or an independent contractor, all information that provides evidence of the degree of control and independence must be considered. There are different, though similar, tests to determine whether a worker is an independent contractor or an employee
  10. The keys are to look at the entire relationship and consider the extent of the right to direct and control the worker. Finally, document each of the factors used in coming up with the determination. The BIG Question: Does the person work for only you? If it is still unclear whether a worker is an employee or an independent contractor after reviewing the three categories of evidence, then Form SS-8, Determination of Worker Status for Purposes of Federal Employment Taxes and Income Tax Withholding can be filed with the IRS. The form may be filed by either the business or the worker. The IRS will review the facts and circumstances and officially determine the worker’s status. Be aware that it can take at least six (6) months to get a determination. A business that continually hires the same types of workers to perform particular services may want to consider filing the Form SS-8
  11. Revised, effective January 1, 2020 (was $455 per week) Work Week: The calculation is not done by the day, by averaging two weeks, or on a monthly basis. It is calculated on a weekly basis. It need not coincide with the calendar week, but may begin on any day and at any hour of the day Overtime Pay May Not Be Waived: The overtime requirement may not be waived by agreement between the employer and employees. An agreement that only 8 hours a day or only 40 hours a week will be counted as working time also fails the test of FLSA compliance. An announcement by the employer that no overtime work will be permitted, or that overtime work will not be paid for unless authorized in advance, also will not impair the employee's right to compensation for compensable overtime hours that are worked. The new DOL rule also raises the threshold for another exemption — highly compensated employees. - The minimum threshold for highly compensated employees will increase from $100,000 per year to $107,432, of which, $684 must be paid weekly on a salary or fee basis.
  12. Executive: (or the employee's suggestions and recommendations as to hiring, firing or changing the status of other employees must be given particular weight). There are also exempt categories for outside sales and certain computer professional. It’s a good idea to examine whether they have properly classified employees as exempt. Do employees who are classified as exempt meet one of the classifications? Let’s say your company pays an employee a salary of $20,000 per year and does not worry about overtime because she is a “salaried employee.” Is your company breaking the law? Yes. This employee does not meet the minimum salary requirement for exempt status.     What if you increase the employee’s salary to $25,000? Are you breaking the law? Maybe. Your company will be compliant with the minimum salary requirement until Jan. 1, 2020. However, the employee also must meet the duties test (discussed below) and, beginning Jan. 1, 2020, must receive an increase in salary under the new rule to meet the salary-threshold test. What if you increase the employee’s salary to $36,000? Are you breaking the law? Maybe. After Jan. 1, 2020, your company will be compliant with the minimum salary requirement, but the employee must still meet the duties test. 
  13. Include this on your termination checklist. Concerted activity is protected – conditions of employment NLRB is broadening application – i.e., social media
  14. NLRB – Employee had been placed on administrative leave but was allowed to return to work. Employer policies and documentation of investigation were critical to employer defense. NLRB - The NLRB secured a settlement that involved a cash payout and posting a sign in the breakroom that the employer had violated Section 7.
  15. Deducting pay Travis example Idaho Code 45-609 Non-Competes Duration, Scope, Geography