Itinerary
 Itineraries may be defined as
the travel undertaken by a
passenger from the point of
origin of a journey to the
destination and including all
places visited in between.
Planning itineraries for your
customers and providing
information to assist them in
making their choice will be part
of your everyday responsibilities
when working in a travel
agency.

Itinerary is a certain route along
with tour / travel and its detail
description. An itinerary further
more detail information's about
distance, destination, photo stop,
rest stop, mode of transportation
and restaurant, etc.
Itinerary can be made out for a
guide / tour manager with all
necessary technical
information's or for a passenger
as an outline of their day-to-day
program.

Itinerary
Contents
 Date
 Time
 Destination
 Distance
 Route
 Transport
 Attractions
 Services
 Facilities

 Number of tourist in the group
 Nationality
 Language
 Is there a tour leader?
 Special interests or requests
 What services are included in the tour[porterage, meal,
admission charge, ticket, voucher, parking charge]
 Method of payment
 What services tourist must pay for[drinks, photo permit,
telephone bill]
 When and where you are meet the driver and vehicle?
 When and where you are to meet the tourists?

HowtoPrepareanItinerary
General instructions
•Identify the number of days you'll have on the ground. Include air
travel days so everyone's flight arrivals and departures can be
included, and travelers know where to go on the first day.
•Include the names, addresses, and phone and fax numbers of
hotels or private homes as well as the time difference.
•Research connecting options in advance. Pay particular attention
to potential delays related to airport check-in, travel to and from
airports or train stations, car rental, distances between
attractions, time differences, unfamiliar roads, and even local
traffic conditions at various times during the day.
•Give a copy to someone at home who is not traveling with you (but
is most definitely waiting for that postcard).

find out where the client wants to go
Find out
find out the way in which he/she wants to travel
Find out
find out the order in which he/she wants to go to certain locations
Find out
plan the routing to avoid unnecessary return visits to the same place repeatedly
Plan
check geographical limitations on the selected routing
Check
make sure that proper connections exist to complete the itinerary
Make
make sure that the passenger is authorized to travel to the various locations on the itinerary (visa
requirements, eic.)
Make
check that the proposed itinerary will get the passenger to the destination at the time he / she wants to
be there
Check
check the lowest fares available
Check
compare the routing and fare with alternatives
Compare
IDENTIFYING
AND MEETING
THE NEED

Travel Agency
 When customers work with
travel agencies to plan and
reserve a vacation package, they
work with an agent to develop a
master schedule that will become
the trip itinerary. Travel agents
can help customer’s book flights,
hotel rooms, rental cars and
entertainment activities. The
customer receives a receipt with
information about each aspect of
the vacation, and then each
portion is added to the master
itinerary, which lists all the travel
and vacation arrangements.
How Does a Trip
Itinerary Work?

Daily Organization
 Most travel agencies will typically
separate a part of the trip itinerary for
each day of the planned vacation. On
travel days the itinerary will list the
airline, the times of each connecting flight
and the status of the ticket purchase. Trip
Itineraries will also explain where a
customer is staying on each night of the
trip, detailing the hotel's name, address
and amenities. If the customer has also
purchased tours or cruises through the
travel agency for a specific day of the
vacation, this ticket information will also
show up on the main trip itinerary.
How Does a Trip
Itinerary Work?

Personal Additions
 After customers receive the master trip
itinerary for their upcoming vacation,
they will usually make personal
additions to the plans. If the travel
agency sends the trip itinerary
electronically, the customer can usually
print the schedule and write directly on
the itinerary. For example, customers
might make note of where they plan to
eat each meal during the vacation
onto the trip itinerary. Also, if they have
plans to visit family or friends during
the trip, these details may be manually
added to the itinerary.
How Does a Trip
Itinerary Work?

CORRECTTIMINGS
 When planning itineraries, it is vital
that you 'get your timings right'. This
is particularly true in the case of
international travel.
 The world moves in orbit
around the sun, it is possible
for it to be nighttime in one
part of the world while it is
daytime in another.
 It will be morning time in an
eastern located country while it is still
night time of the day before in a
western located one.
 In locations to the east of GMT the
time will be ahead of the time at GMT
and in locations to the west of GMT the
time will be behind the time at GMT.

 Having identified the client's
needs, planned the itinerary,
recorded the client's need and
made proposals and
recommendations you must now
follow-up with the client to make
sure that you have satisfied the
need.
 This can be done by:
 telephone /Mobile
 e-mail
 client visit
Follow up

Abbreviations usedinItinerary
TYPE OF
INFORMATION
MEANING ABBREVATION
Departure
city Arrival
city
Departure
time
Arrival
time Flight
number
Aircraft
type Day
of operation
Number of stops
From
To
Departs
Arrive
Flight
Equipment
Frequency
Stops
FM
To
DEP
ARR
FLT
EQP
FRQ
ST

DISCOVERY TRAVEL AGENCY
Tour Itinerary
Tour Code: NCC-TATO-7112010
Tour Name : Dhaka City Sight-seeing Tour
Prepared by : MD. SHIDDIQUR RAHAMAN
Date : 19/07/2010
Schedule
Departurel
Pick-up
Time
Expected
Departure
Time (A)
Travel
Time
Minutes
(B)
Programmed
Arrived Time
(A+B)
Activity
Visiting
Time
(C)
Other
Details:
0845hour. 0900hour. 25min. 0925hour.
Visiting
Parliament
House
20min.
0945 hour.
0945hour. 0950hour. 50min. 1040hour.
Visiting Ahsan
Manzil
I 5 min.
1055hour.
1055hour 1100hour. l Omin. l l l Ohour.
Visiting
Bahadur Shah
Park
15min. 1 I 25hour.
1125hour. 1130hour. 30min. 1200hour.
Visiting
National
Museum
20min. 1220hour.
. 1220hour. 1225hour. 10min. 1235hour.
Visiting
Liberation
War Museum
15min. 1250hour.
1250hour. 1255hour. 10min. 1305hour.
Swiss Bakery
For
Refreshment
20 min. 1325hour.
1325hour. 1330hour. 25min. 1355hour.
Aarong For
Shopping
30 min. 1425hour.
1425 hour. 1430 hour. 15min. 1445hour.
Ending Point
NHTTI
Duration of Tour
Total Traveling Time
9 hours & 5 min.(Hours & Minutes)
2 hours & 55 min. (Hours & Minutes)