Lovemarks
Arjan Kapteijns – CEO Saatchi & Saatchi
Saatchi & Saatchi is the Lovemarks company. Arjan looked closely at the question: What makes some brands inspirational, while others struggle? With inspiring case studies he will explain what Lovemarks are and how they deliver beyond their expectations of great performance.
22. THE LOVEMARKS EFFECT
A US$ 1,000 investment in 1998 would have yielded a shareholder
in Lovemarks defined portfolios
$3000-
$2000- -- Lovemarks Portfolio
-- S&P 500 Portfolio
$1000-
Source: The Lovemarks Academy
26. Defend Promote
you you
Forgive Challenge
you you
27. The journey LOVEMARKS
to a Lovemark Advocacy
Known for things that I care about
Known for things that are
different
Known for good
things
Known for
something
Known
Unknown
Source: Harvard Business Review
28.
29. Beware the LOVEMARKS
Differentiation Trap Advocacy
Known for things that I care about
Known for things that are
different
Known for good
things
Known for
something
Known
Unknown
Source: Harvard Business Review
32. Truth
about about
A Lovemarks People your
Organising Idea is
authentic and
business
inspiring to people
and partners
internally and
externally
INSIGHT
It is an idea that
everyone can rally
around in harmonious
and united action
Lovemarks
Organizing The Organising
and one that helps Idea for a
you make choices- Idea brand gives
about what to do direction to all
and about what not activities going
to do forward
33. Encourages Fuels Focuses on Empowers
creativity athletes
imagination development
36. BENEFITS OF AN ORGANISING IDEA
People will know
what cause they
are fighting for
Why they bother
putting on the
gloves
The Lovemarks Academy
37. Company
(management)
Internal marketing External marketing
´enabling the promise´
LOVEMARK ´setting the promise´
ORGANIZING
IDEA
Employees Customers
Real time marketing
´delivering the promise´