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Pamela A. Moser
PO Box 783, Craig, CO 81626
(303) 551-5796 (cell)
pam.moser@yahoo.com
EXECUTIVE PROFILE
Leadership ▪ Strategic Planning ▪ Operations ▪ Finance ▪ P&L Responsibility
Results-driven senior executive with more than twentyyears of success in multifaceted manufacturing operations, with a strong focus
on business plan execution, growth strategies, and structured development processes. A change agent and expert at transforming
organizationswithinhigh-pressureenvironments. Skillfullyleads and ensures the effective execution of simultaneous projects without
compromising quality, timeliness or functionality.
Communicates effectively, institutes initiatives and carries them out in order to create positive change, efficiency and increased
profitability. Builds upon the strengths of manufacturing, lean, quality assurance, engineering, finance and operations teams using
consensus management methodologies, ever mindful of company values and the work environment. Extensive qualifications in the
following competencies:
▪ Strategic Alliances ▪ WorkforceDevelopment
▪ BusinessExcellence ▪ QualitySystem Management
▪ CorporateFinanceManagement ▪ ProjectManagement&Implementation
▪ CapabilityAnalysis & SuccessionPlanning ▪ Direction,Re-engineeringofMission &Focus
CAREER SYNOPSIS
Moser, LLC Dec 2015 – Current
Moser, LLC is dba CJH Mine Services and Roto-Rooter business servicing multiple counties in Colorado
CO-OWNER,Craig,CO (12/01/15-Current)
Acquired existing business in Craig, CO that provides services to residential consumers, mining industry, and power generation
industry. Services include sewer & drain, septic, portable toilets, and potable water. Responsible for all aspects of the business.
Vernay Manufacturing Mar 2014 – Nov2015
Vernay is an innovative flow control solutions provider supporting global customers in the Automotive, Medical, Consumer and Small Engine markets.
PLANT MANAGER,Griffin,GA(3/29/2014-Current)
Managea manufacturingfacilitywith$40 millioninsalesand300 employees. Operationsincludemilling,bonding,molding,finishing,&
assembly. Responsible for EHS, Quality/Customer Support, Manufacturing, Manufacturing Engineering, & Scheduling. Direct
interaction with all levels of the organization, customers, OSHA, community, and suppliers.
 Managed and restructured plant operations in one year
 New Operations Management Team
 Increased HourlySalaryGroup from 150 employees to 300 employees
 Implemented a 2–12 hour shift model for operations to utilize plant equipment/facility, reducing overtime, & improving
employee satisfaction
 Championed the implemented of Lean Program & Continuous Improvement activities (Kaizen, SQDC, Gemba Walk)
 Established an HR Presence & accountabilityof HR practices and policies back into Griffin Facility
 Continuous improvements of processes and practices (Safety, Quality, Employee Engagement & Productivity)
 Managed plant operations from a non-profitable plant to a profitable plant.
 Reduced Past Due Sales from $5M to >$1M
2
Serta International Oct 2011 – Mar 2014
Leader in the bedding industry
PLANT MANAGER,ClearLake,IA (10/1/2011 – 3/15/2014)
Managea manufacturingfacilitywith$60 millioninsalesand150 employees. Operationsincludequilting,sewing,assembly, shipping,
andlogistics. ResponsibleforManufacturing,Materials,Transportation,OperationalExcellence, and Maintenance. Direct interaction
with all levels of the organization, customers, and suppliers.
 Managed and restructured plant operations during a period of rapid growth (~$20M)
 Implemented and structured an off-shift operation due to year over year business growth
 Managed annual new product line launches at facility
 Championed the implemented of Lean Program (Kaizen, SQDC, Gemba Walk)
 Move from Incentive PayStructure to Measured DayRate Structure
 Continuous improvements of processes and practices (Safety, Quality, Employee Engagement & Productivity)
Eaton Corporation Feb 1995 - Dec 2010
Eaton is a diversified power management company, a global technology leader in components for power quality, distribution and control
PLANT MANAGER,Belmond,IA(5/2006-12/2010)
Manage a manufacturing facility with $100 million in sales and 400 employees. Operations include forging, heat-treating, welding,
machining and chrome plating. Responsible for Accounting, EHS, Quality/Customer Support, Manufacturing, Engineering, Human
Resources, Materials, Operational Excellence, and IT. Direct interaction with all levels of the organization, customers, OSHA,
community, and suppliers.
 Reduced plant breakeven point by$20 million in two years.
 Led and managed plant operations during a period of rapid sales decline.
 Presidedover reboundandrapidgrowth period;in 2010 profit plan grew from $43 million to $70 million; shifts were increased
from two to three, with manufacturing headcount increasing from 233 to 360.
 Restructured the plant to achieve a $105 million profit plan target for 2011.
 Drove significant Improvements in:
 Customer Satisfaction: Parts Per Million metric decreased from 34 PPM (2006) to 3 PPM (2010);
 Customer Complaints: decreased from 15 (2006) to 3 (2010);
 Warranty Claims reduced from 4.5% of sales in 2006 (2 incidents) to 0% of sales in 2010 (none).
 Employee Issues, as determined by Employee 2009 Survey: 20% improvement in Employment Engagement; 7%
improvement in Employee Relations; 15% improvement in Communication; 20% improvement in Leadership Taking
Action, among other variables.
 Developed Manufacturing Excellence standards, and drove certification / recertification in these areas:
 Business Excellence Certification - 2010.
 Lean / Six Sigma Certification - 2010.
 TS-16949 Recertification - 2010.
 OSHAVPP STAR Recertification - 2009.
 Management System for Environmental, Health, Safetyand Security- MESH Certification - 2009.
EATON AUTOMOTIVE SWAT TEAM MEMBER (12/2005-5/2006)
 Served in a developmental capacityfor Automotive Group to address specific business needs and act as a change agent.
 Responsible for product warranty reductions and quality system improvements in Valve Plants located in Belmond, IA &
Shanghai, China. Conducted FacilityLeadership Assessment - ADKAR for Senior Management.
Pamela Moser
(303) 551-5796
3
PRODUCT LINE MANAGER,Kearney, NE(6/2004-5/2006)
 Responsible for EHS, quality, engineering, maintenance, and production on a 3 shift operation (24/7). Provided direct
supervisionof 6 FrontLineLeaders,2 ManufacturingEngineers,aToolingEngineer,andaProjectCoordinator. Served as 2nd
Level Supervisor of 200 employees (operators and maintenance). Planned and maintained departmental budget and capital
funding for following department processes:
 Shearing
 Forging
 Solution & Age
 Harden & Draw
 Shot Blast
 Welding and Stress Relief
 Heat-Straightening and Stress Relief
 Rough Machining & CNC
QUALITY MANAGER,Kearney, NE (2/1995-6/2004)
 As “Voice of the Customer”, had direct interaction with all customer locations in US, Mexico, Canada and Europe.
Implemented,maintainedandimproveduponfacilityqualitysystems in accordancewithcustomerrequirements. Managed the
Quality and New Products Departments. Directly supervised 12 professional employees, with 2nd level supervision of 28
employees (gage lab, met lab & auditors). Planed and maintained department budget and capital funding.
Armtec Defense Products 1986 - Feb 1995
PROGRAM QUALITY ENGINEER
Responsible QAEngineer for the 155 mm Artilleryand Mortar combustible ordnance product lines.
 Supervised 3 QC employees in each facility.
 Implemented, maintained and improved qualitysystems in accordance with government requirements and specifications.
 Responsible for review and understanding of government contracts for product lines.
 Liaised with on-site Government Official (DCAS), as well as with Governmental ArtilleryProgram.
 Team member of technical transfer and implementation of start-up facilityin Korea
EARLYCAREER EXPERIENCE ASQUALITY TECHNICIAN AT LOZIER CORPORATION;AND AS UNIVERSITYOF NEBRASKA COOPSTUDENT
AT STAUFFER CHEMICAL COMPANY.
EDUCATION &TRAINING
University ofPhoenix, Phoenix,AZ
Master of Business Administration
University ofNebraska,Omaha, NE
Bachelor of Science, Manufacturing Engineering Technology
Pamela Moser
(303) 551-5796

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Pam Moser Resume May 2016

  • 1. 1 Pamela A. Moser PO Box 783, Craig, CO 81626 (303) 551-5796 (cell) pam.moser@yahoo.com EXECUTIVE PROFILE Leadership ▪ Strategic Planning ▪ Operations ▪ Finance ▪ P&L Responsibility Results-driven senior executive with more than twentyyears of success in multifaceted manufacturing operations, with a strong focus on business plan execution, growth strategies, and structured development processes. A change agent and expert at transforming organizationswithinhigh-pressureenvironments. Skillfullyleads and ensures the effective execution of simultaneous projects without compromising quality, timeliness or functionality. Communicates effectively, institutes initiatives and carries them out in order to create positive change, efficiency and increased profitability. Builds upon the strengths of manufacturing, lean, quality assurance, engineering, finance and operations teams using consensus management methodologies, ever mindful of company values and the work environment. Extensive qualifications in the following competencies: ▪ Strategic Alliances ▪ WorkforceDevelopment ▪ BusinessExcellence ▪ QualitySystem Management ▪ CorporateFinanceManagement ▪ ProjectManagement&Implementation ▪ CapabilityAnalysis & SuccessionPlanning ▪ Direction,Re-engineeringofMission &Focus CAREER SYNOPSIS Moser, LLC Dec 2015 – Current Moser, LLC is dba CJH Mine Services and Roto-Rooter business servicing multiple counties in Colorado CO-OWNER,Craig,CO (12/01/15-Current) Acquired existing business in Craig, CO that provides services to residential consumers, mining industry, and power generation industry. Services include sewer & drain, septic, portable toilets, and potable water. Responsible for all aspects of the business. Vernay Manufacturing Mar 2014 – Nov2015 Vernay is an innovative flow control solutions provider supporting global customers in the Automotive, Medical, Consumer and Small Engine markets. PLANT MANAGER,Griffin,GA(3/29/2014-Current) Managea manufacturingfacilitywith$40 millioninsalesand300 employees. Operationsincludemilling,bonding,molding,finishing,& assembly. Responsible for EHS, Quality/Customer Support, Manufacturing, Manufacturing Engineering, & Scheduling. Direct interaction with all levels of the organization, customers, OSHA, community, and suppliers.  Managed and restructured plant operations in one year  New Operations Management Team  Increased HourlySalaryGroup from 150 employees to 300 employees  Implemented a 2–12 hour shift model for operations to utilize plant equipment/facility, reducing overtime, & improving employee satisfaction  Championed the implemented of Lean Program & Continuous Improvement activities (Kaizen, SQDC, Gemba Walk)  Established an HR Presence & accountabilityof HR practices and policies back into Griffin Facility  Continuous improvements of processes and practices (Safety, Quality, Employee Engagement & Productivity)  Managed plant operations from a non-profitable plant to a profitable plant.  Reduced Past Due Sales from $5M to >$1M
  • 2. 2 Serta International Oct 2011 – Mar 2014 Leader in the bedding industry PLANT MANAGER,ClearLake,IA (10/1/2011 – 3/15/2014) Managea manufacturingfacilitywith$60 millioninsalesand150 employees. Operationsincludequilting,sewing,assembly, shipping, andlogistics. ResponsibleforManufacturing,Materials,Transportation,OperationalExcellence, and Maintenance. Direct interaction with all levels of the organization, customers, and suppliers.  Managed and restructured plant operations during a period of rapid growth (~$20M)  Implemented and structured an off-shift operation due to year over year business growth  Managed annual new product line launches at facility  Championed the implemented of Lean Program (Kaizen, SQDC, Gemba Walk)  Move from Incentive PayStructure to Measured DayRate Structure  Continuous improvements of processes and practices (Safety, Quality, Employee Engagement & Productivity) Eaton Corporation Feb 1995 - Dec 2010 Eaton is a diversified power management company, a global technology leader in components for power quality, distribution and control PLANT MANAGER,Belmond,IA(5/2006-12/2010) Manage a manufacturing facility with $100 million in sales and 400 employees. Operations include forging, heat-treating, welding, machining and chrome plating. Responsible for Accounting, EHS, Quality/Customer Support, Manufacturing, Engineering, Human Resources, Materials, Operational Excellence, and IT. Direct interaction with all levels of the organization, customers, OSHA, community, and suppliers.  Reduced plant breakeven point by$20 million in two years.  Led and managed plant operations during a period of rapid sales decline.  Presidedover reboundandrapidgrowth period;in 2010 profit plan grew from $43 million to $70 million; shifts were increased from two to three, with manufacturing headcount increasing from 233 to 360.  Restructured the plant to achieve a $105 million profit plan target for 2011.  Drove significant Improvements in:  Customer Satisfaction: Parts Per Million metric decreased from 34 PPM (2006) to 3 PPM (2010);  Customer Complaints: decreased from 15 (2006) to 3 (2010);  Warranty Claims reduced from 4.5% of sales in 2006 (2 incidents) to 0% of sales in 2010 (none).  Employee Issues, as determined by Employee 2009 Survey: 20% improvement in Employment Engagement; 7% improvement in Employee Relations; 15% improvement in Communication; 20% improvement in Leadership Taking Action, among other variables.  Developed Manufacturing Excellence standards, and drove certification / recertification in these areas:  Business Excellence Certification - 2010.  Lean / Six Sigma Certification - 2010.  TS-16949 Recertification - 2010.  OSHAVPP STAR Recertification - 2009.  Management System for Environmental, Health, Safetyand Security- MESH Certification - 2009. EATON AUTOMOTIVE SWAT TEAM MEMBER (12/2005-5/2006)  Served in a developmental capacityfor Automotive Group to address specific business needs and act as a change agent.  Responsible for product warranty reductions and quality system improvements in Valve Plants located in Belmond, IA & Shanghai, China. Conducted FacilityLeadership Assessment - ADKAR for Senior Management. Pamela Moser (303) 551-5796
  • 3. 3 PRODUCT LINE MANAGER,Kearney, NE(6/2004-5/2006)  Responsible for EHS, quality, engineering, maintenance, and production on a 3 shift operation (24/7). Provided direct supervisionof 6 FrontLineLeaders,2 ManufacturingEngineers,aToolingEngineer,andaProjectCoordinator. Served as 2nd Level Supervisor of 200 employees (operators and maintenance). Planned and maintained departmental budget and capital funding for following department processes:  Shearing  Forging  Solution & Age  Harden & Draw  Shot Blast  Welding and Stress Relief  Heat-Straightening and Stress Relief  Rough Machining & CNC QUALITY MANAGER,Kearney, NE (2/1995-6/2004)  As “Voice of the Customer”, had direct interaction with all customer locations in US, Mexico, Canada and Europe. Implemented,maintainedandimproveduponfacilityqualitysystems in accordancewithcustomerrequirements. Managed the Quality and New Products Departments. Directly supervised 12 professional employees, with 2nd level supervision of 28 employees (gage lab, met lab & auditors). Planed and maintained department budget and capital funding. Armtec Defense Products 1986 - Feb 1995 PROGRAM QUALITY ENGINEER Responsible QAEngineer for the 155 mm Artilleryand Mortar combustible ordnance product lines.  Supervised 3 QC employees in each facility.  Implemented, maintained and improved qualitysystems in accordance with government requirements and specifications.  Responsible for review and understanding of government contracts for product lines.  Liaised with on-site Government Official (DCAS), as well as with Governmental ArtilleryProgram.  Team member of technical transfer and implementation of start-up facilityin Korea EARLYCAREER EXPERIENCE ASQUALITY TECHNICIAN AT LOZIER CORPORATION;AND AS UNIVERSITYOF NEBRASKA COOPSTUDENT AT STAUFFER CHEMICAL COMPANY. EDUCATION &TRAINING University ofPhoenix, Phoenix,AZ Master of Business Administration University ofNebraska,Omaha, NE Bachelor of Science, Manufacturing Engineering Technology Pamela Moser (303) 551-5796