1. PADHMINI. A.
Mobile No. 98407 20757
Current role in PGC Infotech (India) Pvt Ltd – PM Operation Support
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Padhmini A Page 1 of 4
CAREER OBJECTIVE
To obtain an executive management level position where I can utilize my knowledge, skills
and experience to make a significant contribution to the organization. To further develop
my experience and achieve satisfaction by meeting significant challenges in the chosen
environment.
EXPERIENCE SUMMARY
 Overall 26 years of experience right from an Assistant to a Senior Manager position,
handling various roles as Assistant, Programmer, Secretary / PA, Marketing
Coordinator, PMO, Operation Support Manager.
 The major roles and responsibilities of my current role as Project Management
Operation Support Manager in an IT Industry is specific to Projects such as
 Resource Management (RMG) – Identifying and Assembling Resources for the
Project. Managing Resource allocation for the Project. Monitor and Control of
Resource budgeting for a project.
 General Administration – Coordination with other Support Departments of the
Management to provide required facilities for the allocated resources.
 Process Adherence on Time Sheet Management – Monitoring timely allocation of
time sheet (effort booking) to all resources of the project and controlling the right
time sheet (effort) entered by the resources in the right project ID.
 Project Identification Document (PID) creation / extension / closure – A complete
end-to-end monitoring and controlling of documentation of Project ID.
 Invoicing & Collection – Timely billing of the project based payment milestone,
collection follow-up, Monitoring AR and AR Aging.
 Internal Audit – Support Project Mangers in providing required documents and
explanation for Internal Audit Queries.
 Cost & Profitability Management – Preparation of Project Profitability Statement,
Monitoring and Control of Project Finance and Budget
 Customer satisfaction & relationship Management – Project Stakeholders support
activity
 Vendor Management – Project related Accounts Payable activity management.
 MIS – Most importantly Management Information Report preparation in every
stage of the project right from Scope definition till tracking of project deliverabls.
 These roles and responsibilities which are handled by me is for a specific business
I associated with – Managed Service & Staffing.
 My association during my tenure is with Trading Industry, Manufacturing Industry and
IT Industry.

2. PADHMINI. A.
Mobile No. 98407 20757
Current role in PGC Infotech (India) Pvt Ltd – PM Operation Support
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Padhmini A Page 2 of 4
PROFESSIONAL EXPERIENCE
PGC Infotech (India) Pvt Ltd – Since Nov15
 Heading Operation Support Team
 Team Size of 5 Including me
 Tasks to manage daily
o Handling Consumer Service Emails. Replying to German and French
customer’s query
o Order punching and verification
o Return order punching and verification
o Cancellation of orders
o AR and AP reconciliation with finance team
o Daily collection update verification
o Skype meeting with Sales Team to give / get update on Overdue
collection status of customers
o Responsible to provide required information for the ‘Cases’ raised by
Sales Team in Sales Force (SFA) and to close it.
o Project Management – Interacting with technical team to get update
on status of development activity
o Daily MIS on
 Collection update,
 AR Aging Report,
 Consolidated emails received / answered in a day- query
category wise,
 Total count of Orders received / punched in a day
 Total count of Return Orders received / punched in a day
 MOM and Update on Sales Team’s query / clarification /
grievances if any to Management.
 Report on count of open ‘Cases’ and closed ‘Cases’
 Tools handled : SAP-Production Server, Sales Force-CRM, In-house
software like B2B portal, B2C portal-Magento, GLPI-Ticketing,
3i Infotech Limited – March 2006 to November 2015
 Operation Support – Heading the Operation Support for Staffing &
Services Business.
 Wide exposure to HRMG activities such as Recruitment, Man power requirement,
Induction & WelcomeAddress for new recruits,Resource data base update, Bench
Management, Attrition report, Maintenance of updated resumes of resources, Skill
set database update.
 Training coordination for the team such as, identifying training needs, scheduling
training calendar, organizing required trainings, Post training feedback update.

3. PADHMINI. A.
Mobile No. 98407 20757
Current role in PGC Infotech (India) Pvt Ltd – PM Operation Support
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Padhmini A Page 3 of 4
 Wide exposure to PID creation, maintenance & monitoring, Time sheeting, Project
Analysis & Action (PRANA – A Project Management Tool-DIGITE) support to the
team, MIS & Analysis monthly.
 Wide exposure to Finance activities such as Invoicing & Collection, Project wise
revenue projection monthly, project wise profitability, MIS report scrutiny for Cost
& Revenue,
 Process Adherence on Internal Audit – Providing document proofs for the sample
projects identified by auditors, Addressing audit observations.
 Exposure towards project management, working as a HUB for a Project Manager
managing their support activities right from resource requirement till collection of
their project’s deliverables based on agreed delivery milestone / payment
milestone
 General Administration support to team as and when required such as workstation
& PC allocation / shifting / surrendering, PRANA access for Consultants,
Coordination for Travel & Visa, etc.
M/s. Vestas Wind TechnologyIndia Private Ltd(formerly known as NEG MiconIndia Private
Limited) - Feb 2001 – Feb 2006
 Wind Mill Manufacturing Organization
 Role as PMO for Marketing Department, effective contribution to the team as
Marketing Support Coordinator
 Responsibilities
o End to end operation support to entire Marketing Team
o Sales Administration & Coordination
o Data base management
o Sales training and Competency tracking Budget preparation and evaluation,
Travel desk in-charge for Marketing Dept
M/s. Trimex Industries Limited (100% EOU), Chennai – 1989 till Feb 2001
 Minerals and Chemicals Import & Export Organization
 Role as Executive Secretary initially and then as Assistant Manager
 Responsibilities
o Providing monthly collective operation report to Management Trained in
Finance automation tool EX Accounting system – Managing branch accounts,
Passing JVs, Invoicing & Collection
o Internal and External client interaction
M/s. Biotech Inc, Chennai – 1988 – 1989
 A Bio Medical Equipment Trading Organization
 Role as Personal Assistant to Executive Director
 Responsibilities
o Inventory Management – Stock maintenance & tracking
o Account Maintenance & Bank Transactions
o Customer Handling
o Participating in Product Promotional Sales, Conferences, Workshops

4. PADHMINI. A.
Mobile No. 98407 20757
Current role in PGC Infotech (India) Pvt Ltd – PM Operation Support
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Padhmini A Page 4 of 4
STRENGTHS & SKILLS
 One Man Army: SPOC of the team, covering various requirements for the project
to run successfully.
 Leadership: Timely completion of given task with minimum external support.
 Planning and organizing: Thoroughly plan and schedule my time as well as the
tasks I am working on.
 Problem solving: Analyze issues thoroughly and work towards a solution. Has
ability to articulate the solution well.
 Resilience:Stable and composedunder pressure with a clear focus in completion
of tasks
 Team player and an eager learner.
EDUCATION
Major: Finance ,Economics
Degree: MBA, B.A.
CONTACT AND PERSONAL DETAILS
 Marital Status: Married
 Gender: Female
 Date of Birth: 12 Feb 1968
 E-mail: padhminiachuthan@gmail.com
 Mobile: +91-98407 20757
 Address: Plot No.5A, Azhagappa Nagar Anna Street, Azhagappa Nagar,
Velachery, Chennai 600042