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Fall Managed Care Forum
November 10, 2016
Presented by:
Bob Paskowski
BACKGROUND, ASSESSMENT, AND IMPLEMENTATION
Risk-Based Contracting
Fall Managed Care Forum
Objectives
Determine critical success factors
Understand types and key elements of RBCs
Assess RBC readiness
Make an informed decision while evaluating
financial risk
Background and Education
Fall Managed Care Forum
Key Facts
 Payers report they are now at 58% along the
continuum of full value-based reimbursement (48%
in 2014); Hospitals report they are at 50% (46% in
2014)*
 60% of payers have changed their network strategies
since 2014*
 63% of hospitals report they are part of an
accountable care organization (up 18% since 2014)*
 A large payer created a new service company to help
providers achieve success under RBCs and even
launch their own health plans
* 6/20/2016 Becker’s Hospital Review
Fall Managed Care Forum
Transition to Value-Based Payments
Fee-for-Service
(FFS) Payments
Adjusted FFS
Payments
Advanced
Payment Models
(APMs)
Incorporating FFS
Payments
Population-Based
APMs
Traditional FFS Pay for Reporting
Total Cost of Care
Shared Savings
Condition-Specific
Payments
Infrastructure
Incentives
Pay for Performance
Total Cost of Care
Shared Risk
Primary Care
Payments
Care Management
Payments
Pay/Penalty for
Performance
Bundle Payments
Comprehensive
Payments
$
Bank
Fall Managed Care Forum
Medicare Timeline
By 12/31
2016
By 12/31
2018
85% of Medicare fee-for-
service payments tied to scores
on quality and efficiency
measures
30% of traditional Medicare
payments through APMs
90% of Medicare fee-for-
service payments tied to scores
on quality and efficiency
measures
50% of traditional Medicare
payments through APMs
Fall Managed Care Forum
Challenges and Benefits
Challenges Benefits
Payers aggressively pursuing risk-
based arrangements
Improve quality performance and
patient care
Unprepared providers need transition
strategy to assume risk
Generate ancillary revenue and/or
cost avoidance
Lack of understanding of key business
terms impacting risk-based contracting
Enhance clinical documentation
and treatment plans
Unable to quantify upside and
downside risk
Scale population health activities across
multiple risk-based contracts
Fall Managed Care Forum
Critical Success Factors
 Key provider stakeholders must be engaged in making the
cultural shift from a volume-based mindset to value-based
mindset.
 Providers must be educated in the basic concepts of risk-
based contracts.
 Providers must invest in care management infrastructure,
activities, and information technology to manage
populations.
 Providers must align their objectives with the right payer
partner.
 Providers must assess their risk tolerance.
Fall Managed Care Forum
Common Types of Private Sector RBCs
Type FFS
Care
Coordination
Fee
Quality
Incentives
Risk Option 1:
Shared Savings
Risk Option 2:
Shared Risk
Risk Option 3:
Full Risk
Commercial Yes
Commonly
yes; fee
counted as
expense
under options
1-3
Commonly
yes; based
on meeting
pre-
determined
quality
measures
% Savings
below medical
claim PMPM
target;
contingent on
meeting quality
measures
%
Surplus/Deficit
above/below
Medical claim
PMPM target;
contingent on
meeting quality
measures
100% of
surplus/deficit
above/below
medical claim
PMPM target
Medicare
Advantage
Yes
Commonly
yes; fee
counted as
expense
under options
1-3
Commonly
yes; based
on meeting
pre-
determined
quality
measures
% Savings
below Medical
Loss Ratio
(MLR) target;
contingent on
meeting quality
measures
%
Surplus/Deficit
above/below
MLR target;
contingent on
meeting quality
measures
100% of
surplus/deficit
above/below
MLR target
Fall Managed Care Forum
Key Contract Elements
Element Definition
Term Defines the period of time for the agreement
Termination Defines the provisions that would allow the agreement to terminate
Measurement
Period
Defines the period of time under which the quality and financial
provisions will be measured
Fall Managed Care Forum
Key Contract Elements (cont’d)
Element Definition
Attribution
Defines the population to be measured during any measurement
period
Minimal
Panel Size
Defines the minimal # of attributed members for the risk provisions
to apply
Products
Defines the products that will be included under the population;
most common are fully insured commercial, self-insured employee
health plans and Medicare Advantage
Benefits
Defines the benefit options and cost-sharing for current and potential
members
Network
Defines the provider network that will be used to market the products
that are included in the agreement
Quality
Defines the quality measures that are typically tied to qualifying for
full/partial savings or care management fees
Fall Managed Care Forum
Key Contract Elements (cont’d)
Element Definition
Care Management Fees Payer provides a PMPM payment for care management services
Risk Corridor Defines the risk (upside or downside) assumed by provider
% of Savings and
Losses
This provision will typically align with the risk corridor provision; defines the % of
any savings or deficits paid or recovered from provider
Stop-Loss Provider may have option to apply individual stop loss on members
Base Target
(Comm only)
Defined as the actual claims expense for the defined population during an initial
baseline period
Risk Adjustment Factor
Risk factors are applied to base target based on risk profile of members in
measurement period
Medical Trend Factor The amount of medical trend applied to base target based on payer internal data
Benefit Change Factor Factor applied to base target for benefit changes in the measurement period
Medical Loss Ratio
(MLR) Target (MA only)
Defined as the medical expenses divided by the total premium
Fall Managed Care Forum
Sample Settlements
Commercial – Shared Savings based on 5,000 Members
Measurement Period Basis Scenario 1 Scenario 2 Scenario 3
Claims Expense
Actual PMPM for
baseline period
$250.00 $250.00 $250.00
Claims Adjustment: risk
adjustment factor
Actual from payer 1.02 1.02 1.02
Claims Adjustment: benefit
change factor
Actual from payer 0.97 0.97 0.97
Claims Adjustment:
medical trend factor
Negotiable 1.03 1.03 1.03
Claims Adjustment:
minimum savings of 2%
Negotiable 0.98 0.98 0.98
Adjusted Claims Target Computed $249.68 $249.68 $249.68
Actual Claims Expense Actual $235.00 $245.00 $255.00
Savings - PMPM Computed $14.68 $4.68 $0.00
% of Savings Negotiable 50% 50% 50%
Provider Distribution Computed $440,400 $140,400 $0
Fall Managed Care Forum
Sample Settlements
Medicare Advantage - Shared Savings based on 5,000 Members
Measurement Period
(typically Calendar Year)
Basis Scenario 1 Scenario 2 Scenario 3
Total Expenses Actual $46,440,000 $45,360,000 $48,600,000
Total Revenue Actual $54,000,000 $54,000,000 $54,000,000
Actual MLR Computed 86.0% 84.0% 90.0%
Targeted MLR Negotiable 87.5% 87.5% 87.5%
Targeted Expenses Computed $47,250,000 $47,250,000 $47,250,000
Total Savings Computed $810,000 $1,890,000 ($1,350,000)
% of Shared Savings Negotiable 50% 50% 50%
Provider Distribution Computed $405,000 $945,000 $0
Assessment and
Implementation
Fall Managed Care Forum
Phase 1: Internal Assessment
Conduct a thorough gap analysis and prepare a specific action plan
 Has the leadership team assessed its
readiness for risk-based contracting?
 Do all entity stakeholders fully understand
risk-based contracting?
 Has the operational infrastructure been
established to meet critical success factors?
 Has the provider entity invested in data
analytics and care management?
Fall Managed Care Forum
Phase 2: External Market Analysis
Conduct an external market analysis
 Determine geographical service area
 Determine market share by payer by product
 Determine provider patients by product
based on common denominator (i.e., billed
charges)
 Determine “attributable” members for the
provider entities primary care physicians
Fall Managed Care Forum
Phase 3: Contract Development
Prepare for and engage in contract negotiations
 Determine level of risk provider is willing and
able to assume
 Validate reasonableness of attributed
membership
 Develop criteria for key business terms
 Request proposals from interested and
aligned payers
 Negotiate key business terms
Fall Managed Care Forum
Phase 4: Implementation
Establish contract governance and monitor contract performance
 Regularly monitor and report performance to key
stakeholders
 Establish Joint Operating Committees to oversee the
operations and performance
 Establish data feeds from both parties
 Establish care management processes and
workflows between the parties
 Establish critical reports to manage the population
and performance
Fall Managed Care Forum
In Summary…use your “I”s
Introduce risk gradually into your organization
Invest in care management and IT systems
Identify the right payer partner that shares aligned
objectives
Integrate value-based care into your organization
Fall Managed Care Forum
Questions?

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Risk-Based Contracting: Background, Assessment, and Implementation

  • 1. Fall Managed Care Forum November 10, 2016 Presented by: Bob Paskowski BACKGROUND, ASSESSMENT, AND IMPLEMENTATION Risk-Based Contracting
  • 2. Fall Managed Care Forum Objectives Determine critical success factors Understand types and key elements of RBCs Assess RBC readiness Make an informed decision while evaluating financial risk
  • 4. Fall Managed Care Forum Key Facts  Payers report they are now at 58% along the continuum of full value-based reimbursement (48% in 2014); Hospitals report they are at 50% (46% in 2014)*  60% of payers have changed their network strategies since 2014*  63% of hospitals report they are part of an accountable care organization (up 18% since 2014)*  A large payer created a new service company to help providers achieve success under RBCs and even launch their own health plans * 6/20/2016 Becker’s Hospital Review
  • 5. Fall Managed Care Forum Transition to Value-Based Payments Fee-for-Service (FFS) Payments Adjusted FFS Payments Advanced Payment Models (APMs) Incorporating FFS Payments Population-Based APMs Traditional FFS Pay for Reporting Total Cost of Care Shared Savings Condition-Specific Payments Infrastructure Incentives Pay for Performance Total Cost of Care Shared Risk Primary Care Payments Care Management Payments Pay/Penalty for Performance Bundle Payments Comprehensive Payments $ Bank
  • 6. Fall Managed Care Forum Medicare Timeline By 12/31 2016 By 12/31 2018 85% of Medicare fee-for- service payments tied to scores on quality and efficiency measures 30% of traditional Medicare payments through APMs 90% of Medicare fee-for- service payments tied to scores on quality and efficiency measures 50% of traditional Medicare payments through APMs
  • 7. Fall Managed Care Forum Challenges and Benefits Challenges Benefits Payers aggressively pursuing risk- based arrangements Improve quality performance and patient care Unprepared providers need transition strategy to assume risk Generate ancillary revenue and/or cost avoidance Lack of understanding of key business terms impacting risk-based contracting Enhance clinical documentation and treatment plans Unable to quantify upside and downside risk Scale population health activities across multiple risk-based contracts
  • 8. Fall Managed Care Forum Critical Success Factors  Key provider stakeholders must be engaged in making the cultural shift from a volume-based mindset to value-based mindset.  Providers must be educated in the basic concepts of risk- based contracts.  Providers must invest in care management infrastructure, activities, and information technology to manage populations.  Providers must align their objectives with the right payer partner.  Providers must assess their risk tolerance.
  • 9. Fall Managed Care Forum Common Types of Private Sector RBCs Type FFS Care Coordination Fee Quality Incentives Risk Option 1: Shared Savings Risk Option 2: Shared Risk Risk Option 3: Full Risk Commercial Yes Commonly yes; fee counted as expense under options 1-3 Commonly yes; based on meeting pre- determined quality measures % Savings below medical claim PMPM target; contingent on meeting quality measures % Surplus/Deficit above/below Medical claim PMPM target; contingent on meeting quality measures 100% of surplus/deficit above/below medical claim PMPM target Medicare Advantage Yes Commonly yes; fee counted as expense under options 1-3 Commonly yes; based on meeting pre- determined quality measures % Savings below Medical Loss Ratio (MLR) target; contingent on meeting quality measures % Surplus/Deficit above/below MLR target; contingent on meeting quality measures 100% of surplus/deficit above/below MLR target
  • 10. Fall Managed Care Forum Key Contract Elements Element Definition Term Defines the period of time for the agreement Termination Defines the provisions that would allow the agreement to terminate Measurement Period Defines the period of time under which the quality and financial provisions will be measured
  • 11. Fall Managed Care Forum Key Contract Elements (cont’d) Element Definition Attribution Defines the population to be measured during any measurement period Minimal Panel Size Defines the minimal # of attributed members for the risk provisions to apply Products Defines the products that will be included under the population; most common are fully insured commercial, self-insured employee health plans and Medicare Advantage Benefits Defines the benefit options and cost-sharing for current and potential members Network Defines the provider network that will be used to market the products that are included in the agreement Quality Defines the quality measures that are typically tied to qualifying for full/partial savings or care management fees
  • 12. Fall Managed Care Forum Key Contract Elements (cont’d) Element Definition Care Management Fees Payer provides a PMPM payment for care management services Risk Corridor Defines the risk (upside or downside) assumed by provider % of Savings and Losses This provision will typically align with the risk corridor provision; defines the % of any savings or deficits paid or recovered from provider Stop-Loss Provider may have option to apply individual stop loss on members Base Target (Comm only) Defined as the actual claims expense for the defined population during an initial baseline period Risk Adjustment Factor Risk factors are applied to base target based on risk profile of members in measurement period Medical Trend Factor The amount of medical trend applied to base target based on payer internal data Benefit Change Factor Factor applied to base target for benefit changes in the measurement period Medical Loss Ratio (MLR) Target (MA only) Defined as the medical expenses divided by the total premium
  • 13. Fall Managed Care Forum Sample Settlements Commercial – Shared Savings based on 5,000 Members Measurement Period Basis Scenario 1 Scenario 2 Scenario 3 Claims Expense Actual PMPM for baseline period $250.00 $250.00 $250.00 Claims Adjustment: risk adjustment factor Actual from payer 1.02 1.02 1.02 Claims Adjustment: benefit change factor Actual from payer 0.97 0.97 0.97 Claims Adjustment: medical trend factor Negotiable 1.03 1.03 1.03 Claims Adjustment: minimum savings of 2% Negotiable 0.98 0.98 0.98 Adjusted Claims Target Computed $249.68 $249.68 $249.68 Actual Claims Expense Actual $235.00 $245.00 $255.00 Savings - PMPM Computed $14.68 $4.68 $0.00 % of Savings Negotiable 50% 50% 50% Provider Distribution Computed $440,400 $140,400 $0
  • 14. Fall Managed Care Forum Sample Settlements Medicare Advantage - Shared Savings based on 5,000 Members Measurement Period (typically Calendar Year) Basis Scenario 1 Scenario 2 Scenario 3 Total Expenses Actual $46,440,000 $45,360,000 $48,600,000 Total Revenue Actual $54,000,000 $54,000,000 $54,000,000 Actual MLR Computed 86.0% 84.0% 90.0% Targeted MLR Negotiable 87.5% 87.5% 87.5% Targeted Expenses Computed $47,250,000 $47,250,000 $47,250,000 Total Savings Computed $810,000 $1,890,000 ($1,350,000) % of Shared Savings Negotiable 50% 50% 50% Provider Distribution Computed $405,000 $945,000 $0
  • 16. Fall Managed Care Forum Phase 1: Internal Assessment Conduct a thorough gap analysis and prepare a specific action plan  Has the leadership team assessed its readiness for risk-based contracting?  Do all entity stakeholders fully understand risk-based contracting?  Has the operational infrastructure been established to meet critical success factors?  Has the provider entity invested in data analytics and care management?
  • 17. Fall Managed Care Forum Phase 2: External Market Analysis Conduct an external market analysis  Determine geographical service area  Determine market share by payer by product  Determine provider patients by product based on common denominator (i.e., billed charges)  Determine “attributable” members for the provider entities primary care physicians
  • 18. Fall Managed Care Forum Phase 3: Contract Development Prepare for and engage in contract negotiations  Determine level of risk provider is willing and able to assume  Validate reasonableness of attributed membership  Develop criteria for key business terms  Request proposals from interested and aligned payers  Negotiate key business terms
  • 19. Fall Managed Care Forum Phase 4: Implementation Establish contract governance and monitor contract performance  Regularly monitor and report performance to key stakeholders  Establish Joint Operating Committees to oversee the operations and performance  Establish data feeds from both parties  Establish care management processes and workflows between the parties  Establish critical reports to manage the population and performance
  • 20. Fall Managed Care Forum In Summary…use your “I”s Introduce risk gradually into your organization Invest in care management and IT systems Identify the right payer partner that shares aligned objectives Integrate value-based care into your organization
  • 21. Fall Managed Care Forum Questions?