Joan Walker of the Joint Information Systems Committee (JISC) provides an overview of the largely operational but increasingly strategic support services that her organisation provides to all colleges in Scotland.

1. Joan Walker
Advisor Learning & Teaching / Deputy Manager
JISC Regional Support Centre Scotland
joan.walker@rsc-scotland.ac.uk

2. About JISC
www.jisc.ac.uk
Established in 1993
Funded now by the post 16 and
Higher Education Funding bodies +
Research councils in the UK
Provides the technical infrastructure
for the Academic communities
Provide access to quality and cost-
effective digital resources
Fund and manage innovative
projects and programmes
Provide a range of specialist
advisory services

3. JISC Advance - Collective Expertise
JISC Advance is a not for profit organisation that
brings together the collective expertise of eight
established JISC Services.
JISC Digital Media
JISC infoNet
JISC Legal
JISCMail
JISC Netskills
JISC Procureweb
JISC RSC UK
JISC TechDis

4. UK Regional Support Centres (12)
RSC Scotland’s Remit:
To support FE & HE in Scotland to realise their
ambitions in the deployment of ICT & Learning
Technologies to achieve their organisational
mission
• Assisting to transform organisational
culture.
• Engage with staff and management with
relevant and appropriate services.
• Facilitate collaboration and sharing of
effective practice.
• Act as a gateway to expert
advice, information & research from JISC
and other organisations.

5. Margaret Gráinne
McKay Hamilton
Accessibility &
e-Assessment
Inclusion
Fionnuala
Carmichael
Manager Celeste
Theresa McLaughlin
Duffy
Staff
Higher Development
Education
Mark Clark Joan Walker
Kirsty Infrastructure & Learning &
Systems Teaching
Menzies
Senior
Administrator

6. Technologies
The RSC team have a tacit knowledge of using a wide range
of technologies to support learners, business processes and
business development. We are able to demonstrate practical
technological solutions for supported institutions with
advice in areas such as:
Learning Platforms
Social Media Digital Repositories
Mobile Technologies Assistive Technologies
Video Conferencing Cloud Services

7. Learning & Development
Focusing on the Learning & Development requirements of
staff from Further & Higher education, RSC Scotland
offers a range of training opportunities, services and
resources to facilitate the use of technology.
Workshops & Events (face to face & online)
Learning Online – workshops and courses delivered fully
online and supported by staff from the RSC Scotland team.
They consist of short two-hour online workshops, or 2-3 week
supported courses.
RSCtv - online webinars available Live, Watch Again and On
Demand for your own institution.
Topic Briefings – a series of online briefings providing an
overview of new technologies coming into the mainstream.

8. Communications & Sharing
Newsfeed - A monthly e-Bulletin sent to your email inbox with
the latest ICT related news, events, resources and training
opportunities.
Blogs - Staff at the RSC are regular bloggers and by
subscribing to their blogs, you can be kept informed with timely
information and interesting articles relevant to your own
sphere of work.
iTech Case Studies - Shining a spotlight on best practice and
innovative use of technology in Scottish FE & HE. They are
over 70 available to download from our website and many also
feature as podcasts on our iTunes channel
Forums and Mailing Lists – The RSC facilitates forums and
user groups for discussion and sharing where members can
confer with experienced peers from other institutions.
The Team also use Twitter, Skype, video conferencing and
newsletters.

9. Joan Walker
Advisor Learning & Teaching / Deputy Manager
JISC Regional Support Centre Scotland
joan.walker@rsc-scotland.ac.uk
Tel: 0141 585 0022
JISCMail: RSC-Scotland-TEL@jiscmail.ac.uk
Skype: joan-at-rsc
Twitter: @joanwalker65
Blog: Http://rsccurriculummatters.bogspot.com
Scoop.it: http://www.scoop.it/t/technology-for-
learning