1. OzLINK Customer Success Story
Pyrotecnico
Lighting Up the Sky With OzLINK
At a Glance:
Pyrotecnico is a family owned company who have been creating dynamic
firework displays for various venues throughout North America for over 120
years. Whether it is for large sporting events, like Philadelphia Phillies
baseball, or community shows around the Fourth of July, Pyrotecnico is
renowned for delivering vibrant nighttime displays.
Industry: Pyrotechnics, Special effects
Oz Solutions: OzLINK Mobile
Applications: NetSuite® "The team at OzLINK is
extremely knowledgeable and
Key Benefits: very responsive”
 Increase of productivity while keeping labor costs
proportionate - Rick Hoppe, CFO
 Decrease in picking errors Pyrotecnico
 Superb customer service and communication
The Challenge:
Pyrotecnico has recently expanded outside of their traditional home market
and is now serving customers throughout the United States and Canada.
Their ever-growing business has seen expansion due to internet sales and
a recent acquisition. Their growth in business made Pyrotecnio realize they
needed a better way to optimize customer order fulfillment. This included:
 Managing peak volumes leading up to the Fourth of July without
adding proportional labor costs
 Ensuring customer projects are assembled and shipped with the
right shells
 Supporting expanding locations to service their growing customer
base
The Solution:
With a nationwide network of design offices, distributions centers, and
shipping locations, Pyrotecnico decided to implement NetSuite as their
ERP. They also selected OzLINK Mobile to manage the integration
between warehouse and fulfillment process, and to optimize the fulfillment
of their assemblies. The results from integrating OzLINK Mobile include:
 Elimination of paper based picking, allowing Pyrotecnico to easily
fulfill their over 1200 assemblies leading up to the Fourth of July
 100% accuracy of picking assemblies
 An opportunity to add new locations rapidly, which helps to quickly
serve new customers
Pyrotecnico relies on OzLINK to keep their operation running efficiently.
O Z D E VE L OP ME N T , I N C .
Rick Hoppe, CFO of Pyrotecnico said, “OzLINK is critical to ensuring we
Phone: 508-366-1969
deliver to and delight our customers.”
sales@ozdevelopment.com
www.ozdevelopment.com