Email: inbox.oracletrainings@gmail.com Contact: +91 8121 020 111 Oracle OSM Training manages the order fulfillment functions that are required to complete an order that is created in a customer relationship management system Oracle OSM Training Course Content Order & Service Management • OSM Process Architecture • OSM Component Architecture • OSM Model Entities • Lifecycle Policy • Roles • Order Data • Tasks & Activation Task • Tasks & Activation Task Managing the Orders Using the Task Web Client • Creating the New Order • Specifying the Order Type • Supplying the Order Data • Copying an Order • Executing a Task in the Work list • Previewing Orders • Process History • Displaying the Process History & Change State/Status Design the Studio • Workbench • Resources • Workspaces • Design the Studio Perspectives • Cartridge & Data Element View • Studio Design Editors • Navigating Within Projects & Environment Perspective • Modifying & Deploying a Cartridge Understanding Data for Orders & Tasks: Data Schema • Data Schema • Understanding Data for Orders & Tasks • Editing a Role & Creating a New Role • Editing the Task Permissions • Editing a Process Flow • Editing the Order Lifecycle Policy • Building a Cartridge Package • Order the Template Sales Order Data Dictionary: Control Data • Persisting the Original Sales Order in OSM Order • Sales Order the Template: Headers • Tracking Fallout Data in OSM Order • Sales the Order Template: Fallout • Tracking the Fulfilment Life Cycle • Sales Order Template: Order Life Cycle • Tracking Request/Response Messages • Sales Order Template: System Interaction & Fulfilment Management Enhancing the Task User Interface

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Oracle OSM Training
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Email : inbox.oracletrainings@gmail.com Contact : +91 8121 020 111

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Oracle OSM Training Course Content
Order & Service Management
• OSM Process Architecture
• OSM Component Architecture
• OSM Model Entities
• Lifecycle Policy
• Roles
• Order Data
• Tasks & Activation Task
• Tasks & Activation Task
Managing the Orders Using the Task Web Client
• Creating the New Order
• Specifying the Order Type
• Supplying the Order Data
• Copying an Order

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• Executing a Task in the Work list
• Previewing Orders
• Process History
• Displaying the Process History & Change State/Status
Design the Studio
• Workbench
• Resources
• Workspaces
• Design the Studio Perspectives
• Cartridge & Data Element View
• Studio Design Editors
• Navigating Within Projects & Environment Perspective
• Modifying & Deploying a Cartridge

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Understanding Data for Orders & Tasks: Data Schema
• Data Schema
• Understanding Data for Orders & Tasks
• Editing a Role & Creating a New Role
• Editing the Task Permissions
• Editing a Process Flow
• Editing the Order Lifecycle Policy
• Building a Cartridge Package
• Order the Template
Sales Order Data Dictionary: Control Data
• Persisting the Original Sales Order in OSM Order
• Sales Order the Template: Headers
• Tracking Fallout Data in OSM Order
• Sales the Order Template: Fallout
• Tracking the Fulfilment Life Cycle
• Sales Order Template: Order Life Cycle
• Tracking Request/Response Messages
• Sales Order Template: System Interaction & Fulfilment Management

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Enhancing the Task User Interface
• Manual Task Assignment
• Information Behaviour
• Adding User Assistance
• Configuring User Assistance
• Enhancing Data Display
• Configuring the Password & Tabular Format
• Incorporating Business Logic & Displaying a Calculated Value
• Making a Field Appear Conditionally & read only
Customizing the user interface
• Modifying the Inheritance of the Behaviours
• Evaluating the Behaviours at Run Time
• Using the Flexible Header Fields
• Displaying Flexible the Header Fields
• Defining Filters
• Custom Menu Items & Actions
• Query Tasks
• Configuring the Query Tasks

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Using Data Instance & Lookup Behaviours
• Creating an Inline Data Instance
• Creating a Data Provider
• Configuring of an XML Data Provider
• Creating a Data Provider Data Instance
• Using the Lookup behaviour to Create a Drop-Down List
• Create a Drop-Down List Using Lookup behaviour
• Alternate Representations of a Drop-Down List
• Survey of the Data Providers
Enhancing the Process Flow
• Managing Complexity with Sub processes
• Multiple Instances of Entities in an Order
• Configuring, Implementing & Displaying Multiple Instances
• Configuring & Executing the Multi-Instance Tasks
• Configuring a Multi-Instance Sub process
• Configuring Conditional Processing
• Using Rule Tasks , Timer Delay & Event Delay Task

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Integrating with the External Systems Through Automation
• Automation Framework
• Manual to the Automated Transformation
• Conversion to the Automated Task
• Manual & Automated Tasks
• Automation Framework & the Plug-ins
• Automation Event Types
• Configuring the Automation
• Integration with the Middle ware & Activation Task
Developing Automation
• Developing the Automation Plug-Ins
• Automation Contexts
• Developing the Custom Automation Plug-Ins
• Automation Data
• XQuery Example
• Retrieving the Correlation from the JMSCorrelationID Message Header
• Retrieving the Correlation from the XML Body
• Correlation with Separate Sender & Receiver Tasks

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Modeling Notifications
• Notifications
• Sources of the Notification
• Order Notification: Data Change Notifications & Milestone Events
• Order Lifecycle: States & Transitions
• Order Notification: Milestone Events & Jeopardy Notifications
• Task State Change Events
• Task Exit Status Events & Jeopardy Notifications
• Task Web Client Notifications
Interfacing to the Order Source Systems
• Message the Structure Definition
• XML Schema & Data Dictionary Nodes
• Create Order Web Service
• Order Recognition Rule: Recognition & Transformation
• Data Transformation Rule
• Order Data Rule
• Validation Failure
• Catch-All Recognition Rule

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Interacting with the Orders in OSM
• Interacting with the Orders in OSM
• Order Lifecycle
• Order Interactions & Lifecycle Policy Management
Order Change Management
• Order Change Management Concepts
• Order Change Management Concepts
• Order Change Management Concepts
• Order Change Management Concepts
• Accepting or Rejecting a Revision Order
• Submitting an Amendment: XQuery Context
• Analyzing Data Differences & Configuring Data Significance
• Checking Permissions to Allow or Postpone Processing of the Revision

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Order Change Management part 2
• Compensation Task & Compensation Plan
• Change Management Flow
• Automated Tasks & Automatons
• Building & Executing a Compensation Plan
• Identifying Tasks That Need to be Compensated 1
• Determining the Compensation Process
• Change Management Flow & Modeling Entities
• Amend Do Execution Mode
Fallout Management
• Fallout Management Lifecycle
• Fallout Scenario Failure in a Downstream System
• Fallout Scenario Failure in a Downstream System
• Fallout Scenario Failure to the Process in a Timely Manner
• Fallout Scenario Failure in the Order Creation
• Fallout Scenario: Failure in Runtime Execution
• Fallout Scenario: Ordering the DSL Broadband Service
• Fallout Notification & Process Exceptions

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Managing the Security
• Configuring a Role
• Security Considerations by Scope & by Permission Type
• Web Logic Groups
• Security Credentials & Call-back
• Order View Access Provider Call-back Interface
• Order Lifecycle Policy
• Configuring Filters
• Task Views & Permissions & behaviours Sizing, Performance, & Tuning
Considerations
• Performance Monitoring
• Performance Tuning
• Design & Implementation Factors Affecting Performance
• OSM Components Configuration Best Practices
• Vertical Scaling & Horizontal Scaling
• High-Availability Architecture
• High-Availability Architecture
• Garbage Collection Tuning – Choice of Algorithm

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Rapid Offer Design & Order Delivery
• Rapid Offer Design & Order Delivery
• RODOD Solution Architecture
• RODOD Solution Approach: Key Guidelines
• RODOD Solution
• Oracle’s RODOD Solution Components
• Oracle’s RODOD Fulfilment Topology & Fulfilment Functions
• Fulfilment Flows
• Oracle Communications Order to Cash: Overview
Order & Service Management
• OSM Process Architecture
• OSM Component Architecture
• OSM Model Entities
• Lifecycle Policy
• Roles
• Order Data
• Tasks & Activation Task
• Process

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