OpsRamp’s Secure Remote Console enables you to launch consoles into managed devices remotely. Remote consoles let you securely log into hybrid infrastructure through a wide variety of protocols like Secure Shell (SSH), Remote Desktop Protocol (RDP), Telnet, Virtual Network Computing (VNC) and Remote Shell (RSH). OpsRamp records all actions carried out by an administrator on a device. You can use video playback recordings for audit trails, change and compliance management and training. In this interactive session we'll dive into why this is more important than ever as organizations adopt remote work strategies and prioritize digital transformation initiatives. Watch the recording here: https://www.brighttalk.com/webcast/17791/394631 Learn more at https://www.opsramp.com Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more: Twitter - https://www.twitter.com/OpsRamp LinkedIn - https://www.linkedin.com/company/opsramp Facebook - https://www.facebook.com/OpsRampHQ/

1. Manage Your Hybrid IT Environment
Through Remote Access
Effectively use remote access to remediate incidents and maintain
service health and performance from anywhere.

2. © 2020 OpsRamp. All Rights Reserved.
How’s Everybody Doing?
2

3. © 2020 OpsRamp. All Rights Reserved.
This Week OpsRamp Launched a New IT Ops Report
3https://info.opsramp.com/IT-spending-new-normal

4. © 2020 OpsRamp. All Rights Reserved.
Primary Enterprise IT Initiatives (April 2020)
4https://info.opsramp.com/IT-spending-new-normal

5. © 2020 OpsRamp. All Rights Reserved.
Service Health, Performance from Anywhere is Essential
5
And yet, even before this time of
Remote IT, the impact of downtime
was on the rise…
https://info.opsramp.com/digital-enterprise-journal

6. © 2020 OpsRamp. All Rights Reserved.
Where are you on your Journey to FutureOps?
6
“Modernizing legacy IT operations management,
technology debt, and supporting digital transformation
is where our platform drives value to the enterprise.”
- Varma Kunaparaju, CEO OpsRamp
Visibility
Hybrid Infra Discovery & Monitoring
Intelligence
Unified Event Management + AIOps
• Discovery
• Monitoring
• Alert View
• Ticketing
• Reports
• Dashboards
• Notifications
• 3rd Party Alerts
• Alert Escalation
• Alert Correlation
• Runbook
Automation
• KPIs:
 % Coverage
 $ Cost Reduction
• KPIs:
 # Ops Incidents
 # Alerts per Ops Incident
 # MTTD/A/R
 # Ticket reduction
 % Uptime / Downtime
FutureOps
Automated, Efficient, Aligned
• Process Workflow
• Predictive
Analytics
• KPIs:
 % Process Automation
 # Issues Prevented

7. OpsRamp Demonstration
From remote access to remediate

8. © 2020 OpsRamp. All Rights Reserved.
Next Steps
• Check out all of our Tech Talks
• Next Up:
https://www.opsramp.com/resources/events/#Tech-talks