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B2BS personal value?

HOW IMPORTANT IS
No. 1

FACT

IT’S A PRETTY

BIG DEAL

PERCEIVED “UNIQUE

BENEFITS” DON’T MATTER
80% of B2B customers see no real
difference between B2B suppliers
enough to pay for it.

Are you engaging with your consumer at
a personal level? Business value is still
important, but it’s not a major differentiator.
The B2B buying process is deeply personal.
Personality is appealing. Personality is
sexy. Bring a little personality to your B2B.

80

%

For the full picture, get the paper
—B2B: Bringing Sexy Back—at
OneUpWeb.com/sexy

No. 2 B2B CUSTOMERS ARE MORE

FACT

PERSONALLY INVESTED THAN B2C CONSUMERS
B2C CUSTOMER

B2B CUSTOMER

» Status/Affluence

» Loses Credibility

» Out-of-Pocket Dollars

» Loses Career/Job

» Bad Product/Service

» Employer Loses

Experience

Credibility

» Employer Loses
Stakeholders

No. 3

No. 4

FACT

FACT

PERSONAL VALUE
2X > BUSINESS VALUE

B2B MARKETING ≠

CUSTOMER EXPECTATIONS
Marketing efforts don’t align with
what customers find important.

40

30

B2BS TALK TOO MUCH ABOUT:

20

1
10

21%

0

42

%

» Functional Benefits

» Professional Benefits

» Business Outcomes

Honest & Open Dialogue

2

Supply Chain Responsibility

3

Specialized Expertise

4

Storied History

» Social Benefits
» Emotional Benefits
» Self-image Benefits

IMPACT OF PERCEIVED BRAND BENEFITS
ON COMMERCIAL OUTCOME.

B2B CUSTOMERS CARE THAT YOU:
1
2

SOURCES
http://www.executiveboard.com/exbd-resources/content
/b2b-emotion/pdf/promotion-emotion-whitepaper- full.pdf
http://mckinseyonmarketingandsales.com/sites/default/files/pdf/McKinsey-Business-Branding-Bringing-Strategyto-Life_0.pdf

ONEUPWEB.COM

Empathize With Their Pain
Are Confident That You Can Ease
That Pain

3

Tap Into Multiple Stakeholder
Needs and Goals

1.877.568.7477

INFO@ONEUPWEB.COM
© 2014 Oneupweb, All Rights Reserved.

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Know Their Personality: The Approach That Sets B2B Marketing Apart | Oneupweb

  • 1. B2BS personal value? HOW IMPORTANT IS No. 1 FACT IT’S A PRETTY BIG DEAL PERCEIVED “UNIQUE BENEFITS” DON’T MATTER 80% of B2B customers see no real difference between B2B suppliers enough to pay for it. Are you engaging with your consumer at a personal level? Business value is still important, but it’s not a major differentiator. The B2B buying process is deeply personal. Personality is appealing. Personality is sexy. Bring a little personality to your B2B. 80 % For the full picture, get the paper —B2B: Bringing Sexy Back—at OneUpWeb.com/sexy No. 2 B2B CUSTOMERS ARE MORE FACT PERSONALLY INVESTED THAN B2C CONSUMERS B2C CUSTOMER B2B CUSTOMER » Status/Affluence » Loses Credibility » Out-of-Pocket Dollars » Loses Career/Job » Bad Product/Service » Employer Loses Experience Credibility » Employer Loses Stakeholders No. 3 No. 4 FACT FACT PERSONAL VALUE 2X > BUSINESS VALUE B2B MARKETING ≠ CUSTOMER EXPECTATIONS Marketing efforts don’t align with what customers find important. 40 30 B2BS TALK TOO MUCH ABOUT: 20 1 10 21% 0 42 % » Functional Benefits » Professional Benefits » Business Outcomes Honest & Open Dialogue 2 Supply Chain Responsibility 3 Specialized Expertise 4 Storied History » Social Benefits » Emotional Benefits » Self-image Benefits IMPACT OF PERCEIVED BRAND BENEFITS ON COMMERCIAL OUTCOME. B2B CUSTOMERS CARE THAT YOU: 1 2 SOURCES http://www.executiveboard.com/exbd-resources/content /b2b-emotion/pdf/promotion-emotion-whitepaper- full.pdf http://mckinseyonmarketingandsales.com/sites/default/files/pdf/McKinsey-Business-Branding-Bringing-Strategyto-Life_0.pdf ONEUPWEB.COM Empathize With Their Pain Are Confident That You Can Ease That Pain 3 Tap Into Multiple Stakeholder Needs and Goals 1.877.568.7477 INFO@ONEUPWEB.COM © 2014 Oneupweb, All Rights Reserved.