1. 021 177 2310
olivia.molloy@hotmail.co.nz
https://nz.linkedin.com/in/oliviamolloy
Referees available upon request
OLIVIA MOLLOY – CURRICULUM VITAE
PERSONAL
STATEMENT
I believe I am a well-rounded individual who can have fun with the rest of the team when
necessary but can get down to business when a task is put in front of me. I have a hard working
ethic and strive to meet the tasks set for me above expectations as well as displaying dedicated
and friendly customer service to the highest degree.
I am a responsible, dedicated and organised worker with high quality written and verbal skills. I
am always punctual while being tidy and well presented. I am organized and able to work both
independently and in a team environment.
PROFESSIONAL
ACHIEVEMENTS
CERTIFICATE IN BUSINESS ADMINISTRATION
- 2015
- The Career Academy
DIPLOMA IN OFFICE MANAGEMENT AND ADMINISTRATION
- 2015
- The Career Academy
CERTIFCATE OF COMPLETION – WORKPLACE FIRST AID EXPRESS
- 2015
- First Aid (NZ) LTD
TEO TAX & GST COMPLIANCE 101 COURSE
- 2013
- Organised by ADM Partners LTD
QUALITIES COMMUNICATION
- Confident public speaker
- Speaks professionally and effectively
- Listens attentively
- Open to expressing own ideas whilst taking others on board
INTERPERSONAL
- Enjoys working with others
- Supportive of peers and able to work well in a team
- Respectful of others and their ideas whilst being self-confident with my own
- Accepts responsibility while sharing credit with others when it is due
- Enthusiastic about meeting and communicating with new people
- Open to learning new skills and can take direction well
ORGANISATION
- Attention to detail
- Punctual
- Meets deadlines
- Able to set and meet goals
- Strives to exceed expectations
COMPUTER SKILLS
- Advanced skills in Microsoft Office packages e.g. Excel, Word and PowerPoint
- Use of database systems such as MYOB, EnrolPro, Xero, Banklink
2. Page | 2 Olivia Molloy – Curriculum Vitae
WORK HISTORY GOLDEN SANDS CAFÉ [2011 – 2013]
Cashier, Customer Service, Food handling
- Customer service
o Serving customers at till
o Taking food to customers
o Polite and friendly manner
o Handles complaints in a professional manner
- Basic food preparation
- Cashier
o Money and Eftpos handling skills
o Use of till and computer system to input orders and cash
ADM PARTNERS LIMITED [2013 – 2014]
Administration, Accounting, Customer Service
- Administration
o Use of CRM Software for customer relations
o Email and phoning clients
o Update client listings
o Mail, scanning and general administration work
o Ordering of couriers and office supplies
o General support of managers in all tasks required
- Accounting
o Junior to Intermediate level accounting skills
o Use of MYOB Classic and AO, BankLink and Xero
o Managing payroll for a number of clients via MYOB
o Weekly bank reconciliations
o Debtors and Creditors
o Invoicing clients
o Data processing skills
o 2 monthly and 6 monthly GST filing for ADM Partners Limited
and clients
o Annual return filing
o Annual Account preparation for clients including financial
statements and tax returns
o TEO Tax and GST Compliance 101 Course
- Marketing
o Managing ADM Partners Limited Facebook page
NSIA [2014 – PRESENT]
Cashier/Accounting, Administration, Student Service
- Student Service
o Liaising with International and Domestic students on a daily
basis
o Adherence to the NZQA Code of Practice for Pastoral Care
o Assisting students with issues such as attendance, personal,
behavior, filing of necessary forms and documents, renewal
of visa and insurance etc.
o Conduction of Student Surveys each term as well as
Graduate Student Surveys every 3-6 months as well as
creation of summary reports reviewed by Senior
Management
3. Page | 3 Olivia Molloy – Curriculum Vitae
o Registration of new students each intake
o Creation and renewal of ID cards via ID snap
o Use of ENROLpro Student Management System
o Use of Office365
o Use of Microsoft Office packages
- Administration
o PA duties to Campus Director and Senior Management team
(During early stages of employment) e.g. filing, creation of
presentations and documents, diary and travel management,
adhoc duties as advised
o Minute taking, formatting and filing for all weekly meetings
as well as for Management and adhoc meeting with internal
and external stakeholders
o Co-ordination and scheduling of Kitchen and Classroom
allocations for all classes as well as 10 week plans for all
tutors each term
o TEC Enrolment for all new students
o Reporting of SAR and completion rates for each class every
term
o Scheduling of all workshops and surveys each term
o Covering reception for lunch and where needed
o City and Guilds Invigilator
- Cashier/accounting
o Taking of all payments for the school such as tuition,
insurance, visa, redo, resit etc.
o Creation and update of official NSIA tuition fee receipts as
used for visa application purposes via ENROLpro
o Creation of insurance for students via Orbit and Southern
Cross
o Liaison with Fee Protect Public Trust regarding student fees
o Creation of external Fee Protect Public Trust refunds as well
as NSIA internal refunds for students
o Daily banking of all payments
o Recording of all payments on the Daily Income Report to be
sent to the Intueri Finance team
o Follow up of all shortfall payments
o Creation of Fee Protect Public Trust accounts
o General maintenance and monitoring of all payments for
NSIA
- Staff training
o Training and monitoring of staff for:
Receipting/cashier
Student Survey conduction and reporting
Reception
Weekend shift duties
ID card creation
o Creation and continuous update of training manuals for:
Administration
Receipting/cashier
Student Survey conduction and reporting
4. Page | 4 Olivia Molloy – Curriculum Vitae
NZQA External Evaluation Review preparation
document
- Event management
o Organisation and management of new intake
Orientation/Registration ceremony each term
o Organisation and management of NSIA Graduation
Ceremony 2015
o PA help with Intueri Education Group Career Day 2014
EDUCATION RANGITOTO COLLEGE [2008-2012]
Top in class [2008 & 2009]
Top in Social Studies [2008 & 2009]
Top in Business [2012]
Top in Social Studies [2012]
NCEA Level 1 – Achieved
NCEA Level 2 – Achieved with Merit
NCEA Level 3 – Achieved with Merit
- Media Studies: Endorsed with Merit
- Sociology: Endorsed with Merit