1. Ms. Olga MALASENKO
PERSONAL INFORMATION
Date of Birth: 11th of July 1990
Nationality: Estonia
Address: Les Roches Marbella International School of Hotel Management
Ctra. de Istán Km. 1, Las Lomas de Rio Verde s/n, Marbella 29602, Spain
E-mail: olja.malaschenko@yahoo.de
Phone: +37 253 58 75 03 / +34 622 588 115
Skype: olja.malasenko
SUMMARY
Postgraduate Student in International Hotel Management with an extensive experience in business
administration looking for a Management Internship position with availability from September 2016.
EDUCATION / QUALIFICATIONS
Oct 2015 - March 2016 Postgraduate in International Hotel Management
Les Roches Marbella International School of Hotel Management - Marbella,
Spain
Sept 2010 - June 2013 Degree in Interior Design
Istituto Europeo di Design - Barcelona, Spain
Sept 2012 - Feb 2013 Exchange Semester in Spatial Design
Willem De Kooning Academy - Rotterdam, The Netherlands
1997 - 2009 Secondary School Diploma
Kadrina Secondary School - Kadrina, Estonia
WORK EXPERIENCE
2010 - 2016 Owner and Founder of MAKO ABI OÜ - Tallinn, Estonia
International Ambulatory Care Provider
Administrative tasks
- Served as chief representative of the company.
- Set up the building of the brand.
- Developed the company's strategies, supported by yearly business
plans and budgets. Established a successful long-term strategy.
- Ensured that the company complied with relevant laws.
- Built and maintained business relations with international partners.
- Analysed the International Ambulatory Market and adapted services
to it. Expanded company's services to the German market.
- Laid the foundation for the organizational structure that enables

2. effective execution of the company's strategies.
- Organized and coordinated international business trips for personnel.
- Negotiated benefits and compensations.
Human Resources
- Recruited, selected and trained staff for managerial positions.
- Observed, inspected and evaluated around 55 staff members in their
day to day work as ambulatory and housekeeping care providers.
Maintained high quality of service and excellent relations with clientele.
- Corresponded on a daily basis with business partners in Estonia and
Germany to verify their satisfaction.
- Appointed and trained a successor and chairman for the company.
- Raised motivation by organizing yearly incentive trips and providing
bonuses.
- Guided and motivated staff, encouraged team work and dedication to
providing quality service.
2006 - 2010 Interpreter
Ano Kokojete OÜ
Temporary international employment agency - Tallinn, Estonia
- Translated official documents (English - German - Russian -
Estonian)
- Interpreted and mediated during business meetings.
VOLUNTEERING IN THE HOSPITALITY FIELD
Nov 2014 - Jan 2015 Cape Lavender Tea House - Yallingup, Australia
Received guests, supervised recent team members, assisted in creation of new
natural cosmetic product lines.
May 2014 - June 2014 Raw Ecstasy Living Food Creations Cafe - Byron Bay, Australia
Introduced new sales techniques, created recipes and monitored company's
social media representation.
2013 Bikram Yoga Studio - Rotterdam, The Netherlands
Interacted with customers, assisted in housekeeping operations.
2012 Casa Miguel Hostel - Finisterre, Spain
Proceeded Check-Ins and Check-Outs, handled client's requests, supervised
general cleanliness of the hotel facilities, monitored breakfast and dinner
preparations.
SKILLS
Languages Russian (Native), Estonian (Native), English (Advanced),
German (Advanced), Spanish (Intermediate)
IT Opera PMS, MS Office, AutoCAD, Adobe InDesign, Adobe Photoshop

3. AWARDS / ACHIEVEMENTS
2o15 Bisnode certified that MAKO ABI OÜ belongs to the highest AAA-Class in
the Rating Classification. This level of classification is achieved only by 3,8% of
all companies in Estonia.
2013 Winner of the IED Thesis Design Project for Casa Gracia - Barcelona, Spain
2010 Winner of the IED Interior Design Degree Scholarship - Barcelona, Spain
REFERENCES
Ms. Loreto Manzaneque
Talent Leadership and Human Resources Lecturer
Les Roches Marbella
Marbella, Spain
Email: lmanzaneque@lesroches.es
Tel.: + 34 952 76 41 45
Ms. Leena Kokojeva
CEO of ESDE Seniorenbetreuung
Business Associate of MAKO ABI OÜ
Kolbermoor, Germany
Email: kokojeva@aol.de
Tel.: + 49 173 196 90 37
Ms. Nora van Krimpen
Technical Facilities Lecturer
Willem de Kooning Academy
Rotterdam, The Netherlands
Email: norab@live.nl
Tel.: + 31 630 24 19 76