How to Use iPaaS for New Product Development - Case Study
1. How to Use iPaaS for New
Product Development
- Case Study -
Building a new product on top of integration middleware
to address a new market segment
2. Introducing Apora
Apora is a digital agency
with offices in Netherlands
and India
Specializes in Zoho CRM,
Oracle Sales Cloud,
Google Apps and other
SaaS business apps
6 years of customer-
specific implementation
and integration projects
3. Confronted with big changes
Competition in the system integration business is
getting higher and stronger
Many SaaS vendors turned to the direct sales
strategy, some more successfully than others
Small and medium businesses increasingly use
cloud-based applications and systems _
SMBs‘ demand for integration is rising, though
custom-built integration solutions are in most cases
out of their financial range
4. Recognizing the potential
“Already startups use up to 20 to 30
applications on average. Small and
medium businesses are no exception
either.”
- Bharath Kumar,
Cofounder and Director at Apora
5. Apora decided to address SMBs
Offering its expertise as integration as a service can
allow Apora address the largely underserved SMB
segment
Distributing it as self-service will help Apora reduce
own integration and development costs
The new product should be offered as an
independant brand _ creation of Aplynk, Apora‘s
daughter company
6. Main challenges
Aplynk needs to be created in the shortest possible
time to validate the go-to-market strategy
For Aplynk, Apora needs a uniform integration layer,
which is neither the area of the company‘s expertise, nor
part of its core business
“We knew we had to find a ready-to-use
integration platform to keep focus on building
integrations.”
- Bharath Kumar
7. Specific requirements
The integration platform Apora was looking for was
supposed to:
Be flexible,
Be highly secure
Allow scalable delivery via standardization
Enable creation of two-way integration flows
Major requirement: The customer ownership had to
stay with Apora
8. Specific requirements
“There are zillions of platforms out there, but
the end customer ownership usually goes to
integration middleware vendors: In most cases
you have to sell their licenses together with
your solutions.
We didn’t want to expose our customers to an
integration middleware provider in such a
way.”
- Bharath Kumar
10. Building Aplynk on elastic.io
The elastic.io platform is now used as uniform
infrastructure for all Aplynk integration solutions
Available connectors have been adopted and
modified according to specific requirements
New connectors have been created with the Node.js-
based SDK
The Aplynk marketplace dashboard is the rebranded
elastic.io dashboard interface
13. Distinction through quality
“Of course there are many similar products
like Aplynk. But most available out-of-the-box
solutions only connect A to B, and are offered
mostly as point-to-point integration, whereas
we believe in a multistep, two-way integration.
Creating such a product was only possible
with a standardized iPaaS as its basis.”
- Bharath Kumar
14. Benefits: Technology
One infrastructure for all integrations _ Reduced
development time by up to 80%
Cutting own development costs
Built-in tools for testing and debugging new connectors
on the go
Built-in comprehensive monitoring and logging of
integration flows across all integrated systems
15. Benefits: Business
Successfully addressing the new market (SMBs)
Gaining new revenue streams
In addition, facilitating delivery of customer-specific
integration solutions
Creating value for Aplynk‘s partners and software
vendors
16. Apora|Aplynk: Full Case Study
For more details,
read the full case study,
accessible under:
https://goo.gl/B6FmgX