OPRA Develop was launched in 2008 to meet the demand for evidence-based development courses for progressive companies. OPRA Develop comprises of 5 key programmes, with this presentation an introduction to the now acclaimed Healthy Thinking Programme.

1. Excellence in Business.
Excellence in People.
Introducing OPRA Develop
– Healthy Thinking:
An integrated approach to
developing high performing staff

2. Excellence in Business.
Excellence in People.
Introduction
The need for an integrated approach to staff development
 What development do staff need?
 What is the science behind staff development?
 Introducing OPRA Develop

3. Excellence in Business.
Excellence in People.
Integrated staff
development
Our review of current training course options found:
There are too many ad-hoc and one-off training options for staff
The quality of training delivery and outcomes of training is seldom
evaluated…if at all
Training courses tend not to have a scientific (tried and proven) basis
The end result?
It is difficult to justify a personal development
programme given these limitations

4. Excellence in Business.
Excellence in People.
Core Concepts
 How to be more healthy in one’s thinking
 How to believe in oneself more
 How to communicate more effectively
with others
 How to control the emotions in yourself
and others
 How to manage personal stress (work
and personal) and become more resilient

5. Excellence in Business.
Excellence in People.
The Science of Staff
Development
Research has confirmed that for any training intervention to be effective, it
must:
Have a strong research base
 Include some form of evaluation either formal or pragmatic
 Have been validated internationally as leading-edge or best of breed
 Have application to the world of work, across multiple organisations,
cultures and people
 Link into, and support other training interventions thereby becoming a
complete developmental offering

6. Excellence in Business.
Excellence in People.
Introducing
OPRA Develop
Five two-day programmes
designed to release talent
in your organisation
All courses are grounded in
the science of self-
development and each has
a unique facilitator who is
recognised in their specific
field of expertise

7. Excellence in Business.
Excellence in People.
OPRA Develop

8. Excellence in Business.
Excellence in People.
Healthy Thinking
 Developed by Dr Tom Mulholland and the Healthy Thinking Institute, our independent
evaluation showed the benefits of this training to be dramatic and long lasting.
 Presents a set of tools to manage thoughts, attitudes, emotions and behaviours.
 A new language of internal and external dialogue.
 The Attitude Doctor system is aimed at diagnosing and treating the Ten Unhealthy
Attitude Profiles.
 A Healthy Thinking culture can be adopted by individuals and organisations.

9. Excellence in Business.
Excellence in People.
Independent Evaluation
75% of respondents noticed a change in
their behaviour since attending the Healthy
Thinking course.
Of this group, 100% believed this change
would last indefinitely one year later.
92% of respondents believed that the
Healthy Thinking principles were either
‘effective’ or ‘very effective’ when applied to
their personal lives.
KPIs increased, as did engagement and
customer satisfaction.

10. Excellence in Business.
Excellence in People.
Introducing
Dr. Mulholland
Dr Tom Mulholland is the founder of the Healthy Thinking Institute.
He has a 1st Class Honours degree in molecular genetics, is a
Medical Doctor, best selling author, global speaker and trainer and
Chief Emotional Architect at the Healthy Thinking Institute.
With a strong science and business background to compliment his
many years of clinical experience as a hospital emergency doctor,
he knows full well the consequences of having an unhealthy
attitude.
He has written books and designed teaching programs around
Healthy Thinking. He is an honorary lecturer in Psychological
Medicine at Auckland School of Medicine.

11. Excellence in Business.
Excellence in People.
Healthy Thinking ®
The New Language
Dr Tom Mulholland
www.healthythinking.biz

12. Excellence in Business.
Excellence in People.
We have a choice to think differently, to
feel differently and to act differently is our
greatest freedom.

13. Excellence in Business.
Excellence in People.
What is Healthy Thinking
®
?
The ability to change how
you feel and act by
changing what you think

14. Excellence in Business.
Excellence in People.
Healthy Thinking
Outcomes
Set of tools
 Common language
 Brand and Culture

15. Excellence in Business.
Excellence in People.
• Healthy Thinking® can reduce and even eliminate unhealthy emotions!
• What is the cost of stress, frustration and anger to your business and your health?
• Stress is born, lives and dies between your ears.

16. Excellence in Business.
Excellence in People.
The Pandemic of
Unhealthy Thinking
Work conflict Road rage
Home Stress Poor performance
Poor sleep Poor attention

17. Excellence in Business.
Excellence in People.
Frustration
A week?
A day?
An hour?
A minute?
Could you eliminate this for life?

18. Excellence in Business.
Excellence in People.
What We Feel
Each Week
Stress
Disappointment
Frustration
Rejection
Anxiety
Jealousy
Resentment
Anger
Sadness
Guilt
33%
22%
40%
11%
33%
6%
13%
20%
15%
13%

19. Excellence in Business.
Excellence in People.
Typical Team Data

20. Excellence in Business.
Excellence in People.
Team Efficiency
Unhealthy
Thinking
36%
Healthy
Thinking
64%

21. Excellence in Business.
Excellence in People.
Signs
Low profit
Absenteeism
Churn
Low customer satisfaction
Avoidance behaviour
People looking for a fight
Active disengagement
Toxic personalities
Physical changes

22. Excellence in Business.
Excellence in People.
The Computer Analogy
Mind = software
Brain = hardware

23. Excellence in Business.
Excellence in People.
Neurology
• Brain secretes hormones which increase cortisol when stress becomes DISTRESS
• These feedback into the brain and down regulate receptors in the hippocampus
• This affects working memory and concentration and over time the hippocampus
gets smaller, YOUR SOFTWARE CAN BURN OUT YOUR HARD DRIVE
Stop the hippocampal rot

24. Excellence in Business.
Excellence in People.
Neuro-transmission between
the Synaptic nerve terminal
Nerve cells (axons) connect through dendrites
Electrical charge passes through synapse
Neuro transmitters are needed to jump the gap
Neurons that fire together wire together
Can change the networks that stimulate the
Pleasure Centre and Disengage the Grumpy Unit

25. Excellence in Business.
Excellence in People.
The Brain Map
The brain works on a series of electronic
connections, we have 10 trillion of them!
Millions of connections are made every second.
Thoughts create new networks and habitual
thinking strengthens these networks.
You can prune unhealthy connections that
activate your grumpy unit, by simply not using
them and replacing them with healthy thinking
alternatives! You may even be able to make your
own Dopamine!

26. Excellence in Business.
Excellence in People.
Eliminate the Negative
How are you going to do it?
Stress
Disappointment
Frustration
Rejection
Anxiety
Jealousy
Resentment
Anger
Sadness
Guilt

27. Excellence in Business.
Excellence in People.
Where It All Starts
You have to think of something

28. Excellence in Business.
Excellence in People.
Emotional Algebra
Feel the emotion – Trigger = Thought:
Is it true?
Is it worth it?
Does it help you achieve your goal?

29. Excellence in Business.
Excellence in People.
The Thinking Styles
Trigger
+
Thought
=
Emotion

30. Excellence in Business.
Excellence in People.
Spiral of Disengagement
DEMANDER
EXTREMIST
FORTUNE TELLER
DENIALIST
DISTORTER
JUDGE
GENERALISER
DOOM MERCHANT
JUSTIFIER

31. Excellence in Business.
Excellence in People.
Why?
Why would you have an
unhealthy attitude?
Why would you put up
with other people’s
unhealthy behaviours?

32. Excellence in Business.
Excellence in People.
Your MIND is your biggest
COMPETITOR

33. Excellence in Business.
Excellence in People.
PC Change
Change your software (your mind)
and your hardware (your brain)
can change as well.
You will feel the difference!

34. Excellence in Business.
Excellence in People.
OPRA Develop