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WELCOME TO OIMS

         CHAPTER : 8
BENEFITS OF HAVING A WEBSITE
Cheaper and More Flexible
• The Internet is extremely different from print
  advertising in that space is cheap, your
  advertisement is accessible for a longer period
  of time and you can potentially reach a wider
  audience.
Market Expansion
• The Internet has allowed businesses to break
  through the geographical barriers and become
  accessible, virtually, from any country in the
  world by a potential customer that has
  Internet access.
24* 7 = 365
• No more turning customers away when it’s
  time to close shop, putting up a note
  saying closed for public holiday , or leaving an
  irritating message on your answering service
  specifying your trading hours tell them to
  visit your website for information they are
  looking for.
Offer Convenience
• It is far more convenient for a person to
  research a product on the Internet than it is to
  get in a car, drive somewhere and look for or
  ask someone for information on a product.
• Also, a potential customer won t have to
  judge a call center agent to determine
  whether he/she has their best interests in
  mind, or just wants to make a sale.
Add Value and Satisfaction
• By offering convenience, a point of reference
  and that touch of individualized customer
  service, you ultimately add value to your
  offering and your customers experience a
  higher level of satisfaction.
Standardize Sales Performance
• By looking at which approached / pitches have
  worked in the past and those which have not,
  you can produce the ultimate pitch and use it
  with your website, so that you use it on every
  customer. No more training of sales people
  and waiting for them to get a feel for your line
  of trade.
Improve credibility

• A website gives you the opportunity to tell
  potential customers what you are about and
  why you deserve their trust and confidence.
• In fact, many people use the internet for pre-
  purchase research so that they can determine
  for themselves whether a particular supplier
  or brand is worthy of their patronage, and
  won t take them for a ride.
Promote
     Your Brick n Mortar Presence
• Getting lost trying to find a place can be
  frustrating for a potential customer. You can
  publish what they call a dummy map on your
  website, which shows directions and
  landmarks graphically, and the potential
  customer can print it out when looking for
  your Brick n Mortar premises.
Growth Opportunity
• A website serves as a great place to refer
  potential investors to, to show them what
  your company is about, what it has achieved
  and what it can achieve in future.
Two-Way Communicative Marketing
• Customers can quickly and easily give
  feedback on your product and/or marketing
  approach.
Cheap Market Research
• You can use features on your website such as
  visitor polls, online surveys and your website
  statistics to find out what your customers like
  more and how they feel about certain aspects
  of your business to determine how you can
  improve your product and the way you do
  business.
A BIG THANK YOU

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Benefits of having website

  • 1. WELCOME TO OIMS CHAPTER : 8 BENEFITS OF HAVING A WEBSITE
  • 2. Cheaper and More Flexible • The Internet is extremely different from print advertising in that space is cheap, your advertisement is accessible for a longer period of time and you can potentially reach a wider audience.
  • 3. Market Expansion • The Internet has allowed businesses to break through the geographical barriers and become accessible, virtually, from any country in the world by a potential customer that has Internet access.
  • 4. 24* 7 = 365 • No more turning customers away when it’s time to close shop, putting up a note saying closed for public holiday , or leaving an irritating message on your answering service specifying your trading hours tell them to visit your website for information they are looking for.
  • 5. Offer Convenience • It is far more convenient for a person to research a product on the Internet than it is to get in a car, drive somewhere and look for or ask someone for information on a product. • Also, a potential customer won t have to judge a call center agent to determine whether he/she has their best interests in mind, or just wants to make a sale.
  • 6. Add Value and Satisfaction • By offering convenience, a point of reference and that touch of individualized customer service, you ultimately add value to your offering and your customers experience a higher level of satisfaction.
  • 7. Standardize Sales Performance • By looking at which approached / pitches have worked in the past and those which have not, you can produce the ultimate pitch and use it with your website, so that you use it on every customer. No more training of sales people and waiting for them to get a feel for your line of trade.
  • 8. Improve credibility • A website gives you the opportunity to tell potential customers what you are about and why you deserve their trust and confidence. • In fact, many people use the internet for pre- purchase research so that they can determine for themselves whether a particular supplier or brand is worthy of their patronage, and won t take them for a ride.
  • 9. Promote Your Brick n Mortar Presence • Getting lost trying to find a place can be frustrating for a potential customer. You can publish what they call a dummy map on your website, which shows directions and landmarks graphically, and the potential customer can print it out when looking for your Brick n Mortar premises.
  • 10. Growth Opportunity • A website serves as a great place to refer potential investors to, to show them what your company is about, what it has achieved and what it can achieve in future.
  • 11. Two-Way Communicative Marketing • Customers can quickly and easily give feedback on your product and/or marketing approach.
  • 12. Cheap Market Research • You can use features on your website such as visitor polls, online surveys and your website statistics to find out what your customers like more and how they feel about certain aspects of your business to determine how you can improve your product and the way you do business.
  • 13. A BIG THANK YOU