What do 15-year-olds know……and what can they do with what they know? Students in Peru still perform at low levels, but significant gains in reading skills show that improvement is possible
Web & Social Media Analytics Previous Year Question Paper.pdf
How Peru Can Improve Student Performance in PISA Tests
1. PISA 2012
Strong performers
and successful reformers
in education
OECD EMPLOYER
Lessons for Peru
BRAND
Playbook
Andreas Schleicher
Peru, February 2014
1
2. 2
PISA in brief
• Over half a million students…
– representing 28 million 15-year-olds in 65 countries/economies
… took an internationally agreed 2-hour test…
– Goes beyond testing whether students can
reproduce what they were taught…
… to assess students’ capacity to extrapolate from what they know
and creatively apply their knowledge in novel situations
– Mathematics, reading, science, problem-solving, financial literacy
– Total of 390 minutes of assessment material
… and responded to questions on…
– their personal background, their schools
and their engagement with learning and school
• Parents, principals and system leaders provided data on…
– school policies, practices, resources and institutional factors that
help explain performance differences .
3. 3
What do 15-year-olds know…
…and what can they do with what they know?
Students in Peru still perform at low levels, but significant
gains in reading skills show that improvement is possible
4. Change in performance between PISA 2003 and 2012
4
5
PISA 2003 performance
above the OECD average
PISA 2003 performance below the OECD average
Mexico
3
Turkey
Tunisia
Portugal
Italy
Poland
2
1
Thailand
Germany
Russian Fed.
Greece
Hong Kong-China
Macao-China
Korea
Improving performance
Peru (R)
Brazil
4
Latvia
Switzerland
Japan
United States
Austria
Liechtenstein
Spain
Luxembourg
OECD average
Norway
Ireland
Indonesia
Peru (M)
0
-1
Slovak Republic
France
Hungary
Uruguay
Denmark
-2
Canada
Belgium
Iceland
Netherlands
Australia
New Zealand
Czech Republic
-3
Finland
Sweden
Deteriorating performance
Average annual mathematics score change
Fig I.2.18
-4
350
400
450
500
Average mathematics performance in PISA 2003
550
600
5. 5
Performance of countries
in a level playing field
How the world would look if students around the world
were living in similar social and economic conditions
6. 340
Shanghai-China
Singapore
Hong Kong-China
Chinese Taipei
Viet Nam
Macao-China
Korea
Japan
Liechtenstein
Poland
Switzerland
Estonia
Netherlands
Germany
Belgium
Finland
Canada
Portugal
Austria
Czech Republic
New Zealand
Latvia
France
Slovenia
Ireland
Australia
OECD average
Turkey
Slovak Republic
Spain
Hungary
Luxembourg
Italy
Russian Federation
United Kingdom
Denmark
Lithuania
Croatia
United States
Norway
Sweden
Iceland
Romania
Israel
Serbia
Thailand
Greece
Bulgaria
Chile
Uruguay
Malaysia
Kazakhstan
Cyprus5, 6
Mexico
Costa Rica
United Arab…
Brazil
Montenegro
Tunisia
Indonesia
Peru
Argentina
Colombia
Jordan
Qatar
Mean mathematics score
6
Mathematics performance in a level playing field
Mean mathematics performance after accounting for socio-economic status
Fig II.3.3
Mean score at the country level before adjusting for socio-economic status
Mean score at the country level after adjusting for socio economic status
600
580
560
540
520
500
480
460
440
420
400
380
360
7. 7
The dream of social mobility
In some countries it is close to a reality
8. 0.50
-1.50
Peru
Costa Rica
Mexico
Brazil
Indonesia
Thailand
Colombia
New Zealand
Turkey
Argentina
United States
Uruguay
Australia
Chile
Viet Nam
Jordan
Shanghai-China
U.A.E.
Romania
Sweden
Israel
Bulgaria
Chinese Taipei
Malaysia
Ireland
Greece
Tunisia
Poland
Canada
Japan
Macao-China
OECD average
Luxembourg
Qatar
Russian Fed.
Iceland
Belgium
France
Switzerland
Portugal
Hong Kong-China
Spain
Lithuania
Denmark
Kazakhstan
Italy
Czech Republic
Netherlands
Estonia
Hungary
Slovenia
Austria
Singapore
Latvia
Slovak Republic
Montenegro
Korea
Germany
Serbia
United Kingdom
Norway
Croatia
Finland
Liechtenstein
Albania
Mean index difference
Educational resources are more problematic in disadvantaged
schools in most countries
Fig IV.3.8
Difference between socio-economically disadvantaged and socio-economically advantaged schools
Disadvantaged and public schools
reported better educational
resources
0.00
-0.50
-1.00
Advantaged and private schools
reported better educational
resources
-2.00
9. Social background and school performance - Peru
9
Score
Level 5
700
Private school
Level 4
Public school in rural area
Level 3
Public school in urban area
Below level 1
Level 1
Level 2
494
200
-3
B
-2
-1
0
1
PISA index of social, economic and cultural status
2
3
10. 2
Shanghai-China
Hong Kong-China
Macao-China
Viet Nam
Singapore
Korea
Chinese Taipei
Japan
Liechtenstein
Switzerland
Estonia
Netherlands
Poland
Canada
Finland
Belgium
Portugal
Germany
Turkey
OECD average
Italy
Spain
Latvia
Ireland
Australia
Thailand
Austria
Luxembourg
Czech Republic
Slovenia
United Kingdom
Lithuania
France
Norway
Iceland
New Zealand
Russian Fed.
United States
Croatia
Denmark
Sweden
Hungary
Slovak Republic
Mexico
Serbia
Greece
Israel
Tunisia
Romania
Malaysia
Indonesia
Bulgaria
Kazakhstan
Uruguay
Brazil
Costa Rica
Chile
Colombia
Montenegro
U.A.E.
Argentina
Jordan
Peru
Qatar
10
Percentage of resilient students
12
% 10
8
More than 10
% resilient
Fig II.2.4
20
18
16
14
Socio-economically disadvantaged students not
only score lower in mathematics, they also report
lower levels of engagement, drive, motivation and
self-beliefs. Resilient students break this link and
share many characteristics of advantaged highachievers.
6
4
Between 5%-10% of resilient students
Less than 5%
0
11. 11
It is not just about poor kids
in poor neighbourhoods…
…but about many kids in many neighbourhoods
12. 60
20
80
Albania
Finland
Iceland
Sweden
Norway
Denmark
Estonia
Ireland
Spain
Canada
Poland
Latvia
Kazakhstan
United States
Mexico
Colombia
Costa Rica
Russian Fed.
Malaysia
Jordan
New Zealand
Lithuania
Greece
Montenegro
United Kingdom
Argentina
Australia
Brazil
Portugal
Indonesia
Chile
Thailand
Romania
Tunisia
Switzerland
Peru
Uruguay
Croatia
U.A.E.
Macao-China
Serbia
Viet Nam
Korea
ong Kong-China
Singapore
Austria
Italy
Luxembourg
Czech Republic
Japan
Bulgaria
Israel
Qatar
Shanghai-China
Germany
Slovenia
Slovak Republic
Turkey
Belgium
Hungary
Liechtenstein
Netherlands
Chinese Taipei
Variation in student performance as % of OECD average variation
12
Variability in student mathematics performance
between and within schools
Fig II.2.7
100
80
Performance differences
between schools
40
OECD average
20
0
Performance variation of
students within schools
40
60
OECD average
100
14. High impact on outcomes
14
14
Quick wins
Lessons from high performers
Must haves
Catching up with the top-performers
Low feasibility
High feasibility
Money pits
Low hanging fruits
Low impact on outcomes
15. High impact on outcomes
15
15
Quick wins
Must haves
Lessons from high performers
Commitment to universal achievement
Capacity
at point of delivery
Resources
where they yield most
Gateways, instructional
systems
Coherence
A learning system
Low feasibility
High feasibility
Incentive structures and
accountability
Money pits
Low hanging fruits
Low impact on outcomes
16. High impact on outcomes
16
16
Lessons from high performers
Quick
Must to education and the belief that wins
A commitmenthaves
Commitment to universal therefore
competencies can be learned andachievementall
children can achieve
Capacity
personalization as
at Universal educational standards andResources
point of delivery
the approach to heterogeneitywhere they yield most
in the student body…
… as opposed to a belief that students have different
Gateways, instructional
destinations to be met with different expectations, and
systems
selection/stratification as the approach to
Coherence
heterogeneity
A learning system
Clear articulation who is responsible for ensuring
Low feasibility
High feasibility
student success and to whom
Incentive structures and
accountability
Money pits
Low hanging fruits
Low impact on outcomes
17. 17
Countries where students have stronger beliefs
in their abilities perform better in mathematics
Fig III.4.5
OECD average
650
Mean mathematics performance
600
550
500
450
400
350
300
-0.60
Shanghai-China
Singapore
Hong Kong-China
Korea
R² =
Chinese Taipei
Macao-China
Japan
Switzerland
Netherlands Estonia Canada
Liechtenstein
Finland
Germany
Poland
Belgium
Viet Nam
Slovenia
Denmark
New Zealand
Latvia
Portugal
Italy
Austria
Australia
Russian Fed.
Hungary
Luxembourg Spain
Croatia
Slovak Republic
Greece
Norway
Turkey Israel
Sweden
Serbia
Czech Republic
Lithuania
U.A.E.
Iceland
Romania
United Kingdom
Malaysia
Thailand
United States
Ireland
Bulgaria Kazakhstan
Chile
Montenegro
France
Costa Rica
Mexico
Uruguay
Albania
Brazil
Argentina
Tunisia
Colombia
Qatar
Jordan
Indonesia
Peru
-0.40
-0.20
0.00
0.20
0.40
0.60
Mean index of mathematics self-efficacy
0.80
0.36
1.00
1.20
18. 18
Perceived self-responsibility for failure
in mathematics
Fig III.3.6
Percentage of students who reported "agree" or "strongly agree" with the following statements:
Peru
Shanghai-China
OECD average
Sometimes I am just unlucky
The teacher did not get students interested in
the material
Sometimes the course material is too hard
This week I made bad guesses on the quiz
My teacher did not explain the concepts well
this week
I’m not very good at solving mathematics
problems
0
B
US
20
40
60
%
80
100
19. 19
The parent factor
Students whose parents have high educational expectations for
them tend to report more perseverance, greater intrinsic
motivation to learn mathematics, and more confidence in their
own ability to solve mathematics problems than students of
similar background and academic performance, whose parents
hold less ambitious expectations for them.
20. Parents’ expectations for their child have a strong
influence on students’ behaviour towards school
20
Fig III.6.11
Percentage-point change in arriving late for school that is associated with parents
expecting the child to complete a university degree
4
2
-2
-4
-6
-8
-10
-12
-14
Hungary
Korea
Croatia
Hong Kong-China
Macao-China
Italy
Portugal
Chile
Mexico
Belgium (Flemish)
-16
Germany
Percentage-point change
0
21. Parents’ high expectations can nurture
students’ enjoyment in learning mathematics
21
Fig III.6.11
Change in the index of intrinsic motivation to learn mathematics that is associated
with parents expecting the child to complete a university degree
0.50
0.45
0.35
0.30
0.25
0.20
0.15
0.10
0.05
Germany
Mexico
Macao-China
Croatia
Hungary
Portugal
Chile
Hong Kong-China
Italy
Korea
0.00
Belgium (Flemish)
Mean index change
0.40
22. Parents’ high expectations can foster
perseverance in their child
22
Fig III.6.11
Change in the index of perseverance that is associated with parents expecting the
child to complete a university degree
0.35
0.25
0.20
0.15
0.10
0.05
Macao-China
Korea
Croatia
Germany
Hong Kong-China
Chile
Hungary
Mexico
Belgium (Flemish)
Italy
0.00
Portugal
Mean index change
0.30
23. High impact on outcomes
23
23
Quick wins
Must haves
Lessons from high performers
Commitment to universal achievement
Clear ambitious goals that are shared across the
Capacity
system and aligned with high stakes gateways and
Resources
at point of delivery
where
instructional systemsthey yield most
Coherence
Low feasibility
Well established delivery chain through which
Gateways, instructional
curricular goals translate into instructional systems,
systems
instructional practices and student learning (intended,
implemented andlearning system
A achieved)
High level of metacognitive content of instruction …
High feasibility
Incentive structures and
accountability
Money pits
Low hanging fruits
Low impact on outcomes
24. Grade repetition is negatively related to equity
Fig IV.1.4
Adjusted by per capita GDP
Greater equity
2
Variation in mathematics performance explained by socioeconomic status (%)
4
Macao-China
6
Kazakhstan
Hong Kong-China
Estonia Jordan
Indonesia
Norway
Qatar
Thailand
Iceland
Mexico
Finland
Canada
Tunisia
Japan
Korea
Italy
UAE
Serbia
Croatia
Russian Fed. Sweden
Montenegro Lithuania
Viet Nam
Australia
Turkey
Argentina
Latvia
Switzerland
Netherlands
UK
Brazil
Greece
Colombia
Belgium
Slovenia
Ireland USA
Shanghai-China
Poland Czech Rep.
Spain
Singapore
Israel
Austria
R2=0.05
Denmark
Costa Rica
Romania
Germany
New Zealand
Chinese Taipei
R2=0.07
Portugal
8
10
12
14
16
18
20
Bulgaria
22
Chile Peru Luxembourg
Hungary
France
Slovak Rep.
24
Uruguay
26
-5
Less equity
0
5
10
15
20
25
30
Percentage of students who have repeated at least one grade
35
40
45
25. Belgium
Netherlands
France
Spain
Germany
Portugal
Italy
Austria
United States
Ireland
Canada
Australia
Slovak Republic
New Zealand
Denmark
Finland
Sweden
Korea
Czech Republic
Poland
Slovenia
United Kingdom
Israel
Iceland
Estonia
Norway
Japan
USD, PPPs
Grade repetition is an expensive policy
Fig IV.1.5
Total cost per repeater (one grade year)
Total annual cost, relative to total expenditure on primary and secondary education (%)
60000
14
50000
12
10
40000
8
30000
%
6
20000
4
10000
2
0
0
26. 26
High impact on outcomes
26
Capacity at
Lessons from high performers
the point of delivery
Quick wins
Must haves
Attracting, developing and retaining high quality
Commitment a universal achievement
teachers and school leaders andto work organisation in
which they can use their potential
Capacity
Instructional leadership and human resource
Resources
at point of delivery
management in schools
where they yield most
Keeping teaching an attractive profession
Gateways, instructional
System-wide career development …
FIN systems
Coherence
A learning system
Low feasibility
High feasibility
Incentive structures and
accountability
Money pits
Low hanging fruits
Low impact on outcomes
28. Singapore
Qatar
Australia
Chinese Taipei
Switzerland
United Kingdom
Hong Kong-China
Japan
Slovenia
France
United States
U.A.E.
Poland
Macao-China
Belgium
Canada
Austria
Romania
New Zealand
Netherlands
Hungary
Portugal
Lithuania
Shanghai-China
Uruguay
Ireland
Germany
Korea
OECD average
Sweden
Czech Republic
Italy
Luxembourg
Latvia
Spain
Bulgaria
Denmark
Estonia
Norway
Finland
Malaysia
Iceland
Greece
Israel
Chile
Turkey
Albania
Jordan
Russian Fed.
Viet Nam
Montenegro
Croatia
Brazil
Argentina
Slovak Republic
Serbia
Thailand
Kazakhstan
Indonesia
Mexico
Costa Rica
Peru
Tunisia
Colombia
Mean index
Adequacy of educational resources
Mean index
Top quarter of this index
Fig IV.3.8
Bottom quarter of this index
3.00
2.00
1.00
0.00
-1.00
-2.00
-3.00
-4.00
29. High impact on outcomes
29
29
Lessons from high performers
Quick wins
Must haves
Incentives, accountability, knowledge management
Commitment to universal achievement
Aligned incentive structures
For students
Capacity
Resources
How gateways
at point of delivery affect the strength, direction, clarity and nature of the
incentives operating on students at each stage of their education
where they yield most
Degree to which students have incentives to take tough courses and study hard
Gateways,
Opportunity costs for staying in school and performing well instructional
For teachers
Coherenceinnovations in pedagogy and/or organisation
Make
A learning system
Low feasibility
Improve their own performance
and the performance of their colleagues
Pursue professional development opportunities
that lead to stronger pedagogical practices
systems
High feasibility
Incentive structures and
A balance between vertical and lateral accountability
accountability
Effective instruments to manage and share knowledge and spread
innovation – communication within the system and with
stakeholders around it
Money pits
Low hanging
A capable centre with authority and legitimacy to act fruits
Low impact on outcomes
30. Countries that grant schools autonomy over curricula and
assessments tend to perform better in mathematics
650
Fig IV.1.15
Shanghai-China
Mathematics performance (score points)
600
Chinese Taipei
Viet Nam
550
500
450
400
Korea
Estonia
Singapore
Hong Kong-China
Japan
Poland
Latvia
Slovenia Belgium
Czech Rep.
Switzerland Canada Germany
Finland New Zealand
Lithuania Netherlands
Portugal
Hungary
Austria
Croatia
Italy
Spain France Australia
Serbia
UK
Macao-China
Turkey
Norway
Iceland
Denmark
R² = 0.13
Slovak Rep.
Bulgaria
Thailand
Greece
Romania
Kazakhstan
Israel
Malaysia
Chile
Uruguay
USA Sweden
Jordan
Costa Rica
Indonesia
Brazil Albania
Luxembourg
Tunisia
Colombia
UAE Argentina
Peru
350
Qatar
300
-1.5
-1
-0.5
0
0.5
Index of school responsibility for curriculum and assessment
(index points)
1
1.5
31. Schools with more autonomy perform better than schools with
less autonomy in systems with more collaboration
School autonomy for resource allocation x System's level of teachers
participating in school management
Across all participating countries and economies
Score points
485
480
475
470
465
460
Teachers participate in
management
455
Teachers don't participate
in management
Less school autonomy
More school autonomy
Fig IV.1.17
32. Schools with more autonomy perform better than schools with
less autonomy in systems with standardised math policies
Fig IV.1.16
School autonomy for curriculum and assessment
x system's extent of implementing a standardised math policy (e.g. curriculum and
instructional materials)
Score points
485
480
475
470
465
460
Standardised math
policy
455
No standardised
math policy
Less school autonomy
More school autonomy
34. 34
Quality assurance and school improvement
Fig IV.4.14
Percentage of students in schools whose principal reported that their schools have the
following for quality assurance and improvement:
Singapore
OECD average
Implementation of a standardised policy for
mathematics
Regular consultation with one or more experts over a
period of at least six months with the aim of improving…
Teacher mentoring
Written feedback from students (e.g. regarding
lessons, teachers or resources)
External evaluation
Internal evaluation/self-evaluation
Systematic recording of data, including teacher and
student attendance and graduation rates, test results…
Written specification of student-performance standards
Written specification of the school's curriculum and
educational goals
SIN
0
20
40
%
60
80
100
35. 35
The issue is not how many charter schools
a country has…
…but how countries enable every school
to assume charter type autonomy
36. 100
-50
Chinese Taipei
Hong Kong-China
Thailand
Viet Nam
Luxembourg
Switzerland
Indonesia
Italy
Kazakhstan
Japan
Czech Republic
Netherlands
Estonia
Albania
Ireland
United States
Hungary
Sweden
Korea
United Kingdom
Finland
Denmark
OECD average
France
Shanghai-China
Australia
Spain
Slovak Republic
Mexico
Germany
Austria
Colombia
Chile
Canada
Poland
Jordan
Argentina
United Arab Emirates
Portugal
Peru
Costa Rica
Brazil
New Zealand
Malaysia
Slovenia
Uruguay
Qatar
Score-point difference
Differences in mathematics performance between private and public
schools shrink considerably after accounting for socio-economic status
50
Fig IV.1.19
Observed performance difference
After accounting for students’ and schools’ socio-economic status
75
Performance advantage of public schools
25
0
-25
Performance advantage of private schools
-75
-100
-125
37. High impact on outcomes
37
37
Quick wins
Lessons from high performers
Must haves
Commitment to universal achievement
Investing resources where they can
make most
of
Capacity a difference
Resources
Alignment of resources with key challenges (e.g.
at point of delivery
where they teachers
attracting the most talentedyield mostto the most
challenging classrooms)
Gateways, instructional
Effective spending choices that prioritise high quality
systems
teachers over smaller classes
Coherence
A learning system
Low feasibility
High feasibility
Incentive structures and
accountability
Money pits
Low hanging fruits
Low impact on outcomes
39. Spending per student from the age of 6 to 15 and
mathematics performance in PISA 2012
Fig IV.1.8
650
Cumulative expenditure per student less than USD 50 000
Mathematics performance (score points)
Shanghai-China
Cumulative expenditure per student USD 50 000 or more
600
Singapore
Korea
550
Japan
Switzerland
PolandCanada
Finland Netherlands
Viet Nam
Estonia
Belgium
Germany
Czech Republic
Australia Austria
New Zealand
Slovenia Ireland
Denmark
Latvia
France
UK
Norway
Portugal
Iceland
Lithuania
Slovak Republic
Croatia
Italy Sweden United States
Israel
Hungary
Spain
Turkey
500
R² = 0.01
Luxembourg
450
Bulgaria
Thailand
Chile
Mexico
Montenegro
Uruguay
Malaysia
400
Tunisia Brazil
Jordan
Colombia
Peru
350
R² = 0.37
300
0
20 000
40 000
60 000
80 000
100 000
120 000
140 000
160 000
Average spending per student from the age of 6 to 15 (USD, PPPs)
180 000
200 000
40. Countries with better performance in mathematics tend
to allocate educational resources more equitably
700
Adjusted by per capita GDP
650
Mathematics performance (score points)
Fig IV.1.11
Shanghai-China
600
550
500
450
Mexico
Costa Rica
400
Chinese Taipei
Korea
R² = 0.19
Viet Nam Singapore
Hong Kong-China
Estonia
Japan Poland
Slovenia
Switzerland
Latvia
Finland
Canada
Belgium
Germany
Macao-China
Slovak Rep.
New Zealand
UK
IrelandIceland France
DenmarkSpain Austria
Australia
Croatia
Hungary
Israel
Romania Portugal
Sweden
Bulgaria
Turkey
USA
Greece
Norway
Italy
Serbia
Thailand
Malaysia
Chile
Kazakhstan
Uruguay
Jordan
Brazil
Indonesia UAE
Montenegro
Colombia
Tunisia
Argentina
Luxembourg
Peru
350
Qatar
300
1.5
SHA
1
Less
equity
0.5
Equity in resource allocation
(index points)
0
-0.5
Greater
equity
41. High impact on outcomes
41
41
Quick wins
Must haves
Lessons from high performers
Commitment to universal achievement
Capacity
at point of delivery
Coherence of policies and practices
Alignment of policies
across all aspects of the system
Coherence
Coherence of policies
over sustained periods of time
LowConsistency of implementation
feasibility
Fidelity of implementation
(without excessive control)
Money pits
CAN
Resources
where they yield most
Gateways, instructional
systems
A learning system
High feasibility
Incentive structures and
accountability
Low hanging fruits
Low impact on outcomes
42. High impact on outcomes
42
42
Quick wins
Must haves
Lessons from high performers
Commitment to universal achievement
Capacity
at point of delivery
Resources
where they yield most
Gateways, instructional
systems
Coherence
A learning system
Low feasibility
High feasibility
Incentive structures and
accountability
Money pits
Low hanging fruits
Low impact on outcomes
43. What it all means
43
43
Lessons from high performers
The old bureaucratic system
The modern enabling system
Student inclusion
Some students learn at high levels
All students need to learn at high levels
Curriculum, instruction and assessment
Routine cognitive skills, rote learning
Learning to learn, complex ways of thinking, ways
of working
Teacher quality
Few years more than secondary
High-level professional knowledge workers
Work organisation
‘Tayloristic’, hierarchical
Flat, collegial
Accountability
Primarily to authorities
Primarily to peers and stakeholders
44. Find out more about PISA at www.pisa.oecd.org
• All national and international publications
• The complete micro-level database
Thank you !
Email: Andreas.Schleicher@OECD.org
Twitter: SchleicherEDU
and remember:
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Hinweis der Redaktion
Figure I.2.15
(Fig. II.4.5)
(Fig. II.4.5)
(Fig. II.4.5)
I want to conclude with what we have learned about successful reform trajectories In the past when you only needed a small slice of well-educated people it was efficient for governments to invest a large sum in a small elite to lead the country. But the social and economic cost of low educational performance has risen substantially and all young people now need to leave school with strong foundation skills.When you could still assume that what you learn in school will last for a lifetime, teaching content and routine cognitive skills was at the centre of education. Today, where you can access content on Google, where routine cognitive skills are being digitised or outsourced, and where jobs are changing rapidly, the focus is on enabling people to become lifelong learners, to manage complex ways of thinking and complex ways of working that computers cannot take over easily.In the past, teachers had sometimes only a few years more education than the students they taught. When teacher quality is so low, governments tend to tell their teachers exactly what to do and exactly how they want it done and they tend to use Tayloristic methods of administrative control and accountability to get the results they want. Today the challenge is to make teaching a profession of high-level knowledge workers. But such people will not work in schools organised as Tayloristic workplaces using administrative forms of accountability and bureaucratic command and control systems to direct their work. To attract the people they need, successful education systems have transformed the form of work organisation in their schools to a professional form of work organisation in which professional norms of control complement bureaucratic and administrative forms of control.