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Baidu Travel & The Chinese Outbound Tourist
Content 
China’s Economic Growth 
China Online 
Chinese Traveller 
Baidu & Baidu Travel
Growing Wealth 
CHINA’S ECONOMIC GROWTH
China’s Economic Status 
• China’s total population of 1.35 billion is more than – US, UK, Japan, 
Germany, Canada, Australia, Brazil, Russia and Indonesia combined 
• By 2020, China’s urban population will be 842M vs. just over 1B for all the 
above countries combined 
• China’s urban population will grow from 42% of total population in 2005 to 
61% in 2020, with more growth expected as developed nations average 83% 
• China overtook Japan to become the 2nd largest economy in the world in 
2010. 
• In November 2012, the Chinese government set the goal of doubling China’s 
GDP and per capita income of both urban and rural residents by 2020 
Source: World Bank; retrieved April 2013 
CCCP 2012; Economic Observer 2013
China’s Economic Rise 
China’s economic growth over the past decade and a half has been remarkable. Today, it 
is the world’s second largest economy and continues to enjoy a relatively high GDP 
growth rate. 
$1.20 $1.32 $1.45 
$1.64 
China’s GDP Growth, 2000 - 2012 
$1.93 
(Trillions; %) 
$2.26 
$2.71 
$3.49 
$4.52 
$4.99 
$5.93 
$7.32 
$8.23 
8.40% 8.30% 
9.10% 
10.00% 10.10% 
11.30% 
12.70% 
14.20% 
9.60% 
9.20% 
10.40% 
9.30% 
7.80% 
16.00% 
14.00% 
12.00% 
10.00% 
8.00% 
6.00% 
4.00% 
2.00% 
0.00% 
$9.00 
$8.00 
$7.00 
$6.00 
$5.00 
$4.00 
$3.00 
$2.00 
$1.00 
$0.00 
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 
GDP (current US$) GDP Growth (Annual %) 
Source: World Bank
Growing Wealth in China 
The middle classes are expanding beyond the larger cities more rapidly & in greater 
numbers than any market has ever witnessed. The number of Middle and Affluent 
Consumer HOUSEHOLDS in China will be the same as the US by 2020. 
Urban household disposable income 2010 Urban household disposable income 2020 
1 
13 
34 
61 
57 
36 
Households Millions Households Millions 
12 
53 
69 
66 
39 
23 
Household annual disposable income 
(USD) thousands 
Upper affluent >$31.5 
Lower affluent $16 - $31.5 
Middle Class $9.5 - $16 
Emerging Middle $6 - $9.5 
Aspirant $4 - $6 
Poor <$4 
Source BGS Consultants
China’s Affluent Class 
China’s Affluent Class in 2012: 120 million with purchasing power of 
$590 billion 
China’s Affluent Class in 2020: 280 million with purchasing power of 
$3,100 billion (equivalent to 35% of China’s total consumption) 
China’s Affluent Class will more than double in the next decade with 
purchasing power increasing five-fold 
Source: BCG, The Age of the Affluent, November 2012 
Note: Affluent is defined as having annual household disposable income between $20,000 and $1,000,000.
Channels 
CHINA ONLINE
The world’s largest online economy 
China already has the largest online population in the world at 618 million users. 
Astonishingly that’s only 45% of their population, so their capacity for growth is enormous 
600 
500 
400 
300 
200 
100 
0 
618 
245 
121 
101 
79 
53 
20 
45 
79 
10.2 
80 
39 
84 89 
Online Population MMs 
% of Population online
Or to put it another way… 
China 
Australia UK USA 
= 50 million online users
China’s Digital Credentials 
• As of end 2013, there were 618 million internet users in 
China – the world’s biggest internet user population. The 
internet penetration rate has now reached 45.7%. 
• There are more male internet users in China (55.9%) 
than female (44.1%). 
• While nearly three quarters (73.4%) of China’s internet 
users are going online via their PCs, more than two thirds 
(69.3%) also do so from their mobile devices. 
• China’s students represent 30.2% of China’s online 
population. 
• The rural areas of China account for 26.5% of the total 
internet population, or 156 million internet users. 
• As a guide, in recent years, China’s internet population 
has grown by approximately 30 million people quarterly 
(half the population of UK) 
Total Population 
1,351,000,000 
51% Urban 
Urban vs. Rural 
Internet Users 
618,000,000 
45.7% 
Internet Penetration 
Mobile Subscribers 
1,198,500 
88.7% 
Mobile Penetration 
Baidu Users 
556,000,000 
90% 
Internet Penetration 
Source: US Census, CNNIC, Mobithinking, Baidu Metrics
Growing Wealth 
CHINESE TRAVELLER
China’s International Travel Expenditure 2012 
21.8 
24.3 
29.8 
36.2 
43.7 
54.9 
120.0 
100.0 
80.0 
60.0 
40.0 
20.0 
Increasing number of Chinese tourists traveling further 
72.4 
98.0 
40.00% 
35.00% 
30.00% 
25.00% 
20.00% 
15.00% 
10.00% 
5.00% 
Chinese were the world’s biggest spending travellers in 2012 (over-taking the Germans) 
Est. expenditure to reach $117.6 bn in 2013 with a year on year growth rate of 20% 
0.00% 
0.0 
2005 2006 2007 2008 2009 2010 2011 2012 
Y.O.Y Growth 
Chinese Outbound Expenditure (in USD 
billions) 
Source: United Nations World Tourism Organisation, Baidu
Volume of Outbound Travellers 
China Outbound Tourism 2000-2014 in million 
border-crossings plus COTRI Forecasts 2014. 
Sources: COTRI, CTA 
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Jan- 
March 
2014 
Source: United Nations World Tourism Organisation, Baidu 
10.5 12.1 
16.6 
20.2 
28.9 31.0 
34.5 
41.5 
45.8 
47.5 
57.4 
70.3 
83.2 
97.3 
112.0 
26.4 
2014 
COTRI 
est. 
In 2013, Chinese outbound travellers reached 97.3 Million, with 14 million more 
travellers than 2012. It was estimated to break 100 million in 2014.
Market Value Today 
Chinese travel market is currently worth $232 billion 
China’s travelers estimated to take 200 million trips annually by 2020 
Chinese tourists spent an estimated $100 billion in 2012, up $27.6 Billion 
from 2011 
– Industry’s 17% annual growth over the next decade translates to… 10 million 
‘first-time’ Chinese travellers every year for the next 10 years 
– Or… 70,000 new Chinese travellers every day for the next 10 years 
Source: HSBC 2013; UNWTO 2013
Why Target China? 
800 Million Middle Class Chinese by 2030 
• Rising incomes means more Chinese are 
looking to travel 
• Greater number of Chinese traveling, taking 
more trips overall and traveling further 
• Increased spending power means higher travel 
expenditures 
• Growth of online in China as a resource and tool 
for travel seekers
Chinese Travelers to the UK 
$600 
$500 
$400 
$300 
$200 
$100 
The typical visit from China generated £1,680, almost 3x from the average market. 
London alone accounts for 44% of all Chinese visits and 47% of spend, making it the 
most important UK city for the Chinese tourism market. 
Source: VisitBritain.org 
64 
Chinese Inbound Visitors to the UK and Expenditure, 2003 – 2013 
105 100 105 
(000’s & GBP millions) 
130 
98 
83 
111 
145 
170 
202 
$125 $134 $127 
$101 
$149 
$130 
$109 
$186 
$245 
$291 
$493 
$0 
250 
200 
150 
100 
50 
0 
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 
Chinese Visitors to UK Chinese Visitor Expenditure
Defining Trends 
Independent: 63% of China’s outbound now plan travel independently (up 
10% from a year ago) 
Sophisticated: no longer after the cheapest rooms, to reserve cash for 
handbag shopping, the discerning inbound now seeks out quality 
accommodation, and loyalty programs offering discounts 
Experiential: Gen 1 shopping and Stonehenge, Gen 2 want meaningful 
experience and are receptive to being marketed to in Mandarin, with 
authenticity and passion 
Online: All the time! Savvy marketers will provide content and next step 
options at various stages of the travel cycle: from wish list to post-trip. 
80% research online to make travel plans, 53% (and climbing rapidly) book 
flights and hotels online, 91% use Social media during and post trip 
Source: HSBC 2013; UNWTO 2013 
Source: China Digital Review, Aug 2014
Influencing Channels 
BEFORE TRAVELLING DURING TRAVELLING AFTER TRAVELLING 
Sharing experiences 
through social media is 
popular, especially among 
the younger Chinese. More 
Chinese are writing about 
their travel experiences 
through personal blogs as 
well as social media, either 
during the trip or after the 
trip. 
Online sources are rated 
as the most useful source 
as travellers can obtain very 
detailed and comprehensive 
review and guidance from 
other experienced travellers. 
Chinese predominantly turn 
to maps that they picked up 
at the destination for 
information. Other popular 
sources of information 
consulted are tour guides 
and online sources via 
either their mobile phones 
or other electronic devices
Chinese Traveller Pre-arrival Research 
For Chinese High Net Worth Individuals (HNWIs) in Tier 1, Tier 2 and Tier 3 cities, 
the internet is the most popular source of information. Women prefer the internet 
(71%) and magazines (45%) 
65% 
Internet 
51% 
Word of 
Mouth 
41% 
Magazines 
38% 
Newspapers 
37% 
TV 
Source: Huron Report Chinese Luxury Consumer Survey 2013 
Women travelling abroad for the first time have between 2 to 30 items carefully 
researched and prepared on their list 
SILK CRM consumer insights interviewing luxury Chinese women shoppers
Influencers on Chinese Travellers 
Chinese are traveling more independently rather than on tour groups, giving them the 
flexibility to plan their own trip itinerary 
• 60% of Chinese outbound tourists now prefer to travel individually 
• 74% of individual travelers are between the age of 25-44 
Source: Hotels.com, 2014
Usage of Different Travel Booking Channels 
11.00% 
15.70% 
27.70% 
27.00% 
39.60% 
35.50% 
41.70% 
46.50% 
General Search Engine (e.g. Baidu / Google) 
Vertical Search Engine (e.g. Qunar / Kayak) 
OTA (e.g. elong / agoda) 
Travel Channel or Portal 
Travel Reviews Website (daodao / tripadvisor) 
Credit Card Club 
EDM 
0% 10% 20% 30% 40% 50% 
BBS 
Source: Baidu, World Travel Mart
Online Travel Booking Market Scale 
Millions Online travel booking users 
30 
36 
42 
112 
120 
100 
80 
60 
40 
20 
0 
2009 2010 2011 2012 
Country Penetration Rate 
United States 40% 
United Kingdom 47% 
India 20% 
Brazil 25% 
China 7.9% 
• 2012 was the tipping point when 
online travel booking spiked in 
China 
• By 2012, China had more online 
travel booking users than the 
United States (112 million). 
• The current penetration rate is 
only 7.9%, which indicates 
growth opportunity ahead 
Source: Baidu, World Travel Mart
UK Visa Status 
Some 90% of Chinese tour groups omit UK from European tours, resulting 
in £1.2bn lost revenue each year 
UK losing out to France and Germany because we are not currently part of 
the Schengen agreement 
Source: HSBC 2013; UNWTO 2013 
Source: Evening Standard, Sep 2014
China’s largest digital publisher 
BAIDU
China Travel Search Users’ Intentions 
9.4 Billion 
monthly travel-related keyword searches on 
Baidu
Baidu is China’s equivalent of Google… 
Baidu is the major search engine, and largest digital publisher, in China with over 556 
million regular users. That’s the equivalent of all the Google users in Europe and Asia 
combined. 
Population of China: 1.35 billion 
Online Population: 618 million 
Baidu’s Reach: 556 million
What can Baidu offer? 
Awareness 知晓Familiarity 熟知Consideration 考虑Purchase 购买Loyalty 忠诚 
• Content 
Network 
• Hong Media 
• Targetisement 
• Keyword Search (SEM) • Brand Zone 
• Baidu Wireless 
(mobile) 
Brand Landmark
Search Network 
Just like on other search platforms, Baidu don’t publish the exact algorithm that gets a 
site the top advertising slot. We do know however that it’s a combination of quality score 
and maximum keyword bid. 
Baidu’s search results look very similar to Google’s. 
The results at the top / centre of the page are “exact 
matches” to the keyword that the Baidu user has typed 
in. 
Results below the red box are organic search results. 
The red box on the right shows “broad matches” to the 
keywords that the Baidu users typed in. 
A brand’s position on the page is influenced by their CPC 
(the highest bidder for the keyword appears at the top of 
the page) and the website quality score. 
The quality score refers to how relevant Baidu feels each 
keyword is for your client’s website. If a keyword 
appears many times in a website and meta data, it will 
have a higher quality score. 
If you’re the highest bidder but have a low quality score 
for a given keyword, you won’t be given the top paid 
search slot.
Brand Landmark 
Using the keyword – Luxury Watches 
Brand 
Landmark 
average CTR 
2-3%
Brand Landmark 
Californian Tourist Board
Brand Zone 
This successful campaign from Burberry includes logos, videos, animated gifs, multiple 
product photos, latest news, deep links and social media. (Translated from Chinese 
using Google Translate)
Brand Zone – Desktop 
Sands Cotai Central – Hotel Group, Macau
Brand Zone – Video & Knowlege 
Sands Cotai Central – Hotel Group, Macau
Targeting Chinese Travellers 
BAIDU TRAVEL
Baidu Travel
Baidu Travel 
• 212 Million travel related search queries 
exceeding 9 Million every month. 
• travel.baidu.com was launched in 2011, 
taking advantage of Baidu’s big data 
resource 
• Powerful platform for Chinese Travel 
Enthusiasts 
• From June 2014, Baidu Travel is available 
to non Chinese brands to advertise on 
• China Search International have rights to 
sell Baidu Travel in the UK
Channels for Obtaining Information 
If your customer is online in China, they’re on Baidu! 
Source: CNNIC: Chinese traveler’s behavior 2012
Enormous Reach 
97.2 Million 
Chinese Outbound Travellers 
66.0 Million 
68% use Online Sources 
42.4 Million 
Baidu 
20,000,000 
Page views/day 
Source: China Outbound Tourism Research Institution, 2014; UNWTC
Baidu Travel Channels 
Baidu Travel has 7 Channels to influence audiences making travel decisions: 
Homepage, Destination, Travel Note, Picture Album, Travel Plan, Shopping Mall, Promotion 
BEFORE TRAVELLING DURING TRAVELLING AFTER TRAVELLING 
Recommendation from 
past visitor 
Download Travel 
Guidebook, Specialist 
travel magazine or 
newspaper 
See downloaded PDF 
Online guides 
Tour Guide 
Digital Maps 
Write review on Baidu 
Travel 
Blog about it 
Post on social 
networking site 
Share photo
Baidu Travel - Positioning 
Best Trip Advisor Active Travel 
“Unbiased destination reviews, 
photos and travel advices for 
trips and vacations” 
“High quality content generated 
by travel professionals. 
Venturing Somewhere New? 
Be Inspired By Baidu Travel!” 
“See suggestions & 
recommended sights with 
pictures posted by past 
travellers. And share your own 
travel experience!” 
Professional 
Generated Content 
Social Media
Baidu Travel - Positioning 
Suggested Schedule 
Place of interest 
Food & Hotel 
Transportation 
Activity & Festival 
Q&A + Tips
Baidu Travel - Mobile 
• As of May 2014, the number of downloads via 
mobile devices exceeded 40 Million. 
• Time spent on Baidu Travel app made up 30% 
of total time spent on Baidu Travel services 
(PC+App) 
• The monthly unique visitors of Baidu Travel 
app reached approximately 6 Million in Apr. 
6,000,000+ 
Unique Visitors 
1,100,000+ 
Active Visitors
User Demographics 
Domestic travel users 
on avg. have travelled 
4.7 times in the last 12 
months 
Outbound travel users 
on avg. have travelled 
5.4 times in the last 12 
months 
9,447 RMB average 
expenditure in each trip 
Affluent 
Young 
Elite 
60% plan to make at least 1 
intl. trip in the next 12 
months 
58% claim to be fluent or 
proficient in English 
62.5% owns a bachelor 
degree and above 
Well 
Traveled 
Monthly Personal Income 
8,114 RMB 
Monthly credit card 
consumption is almost twice 
as much as the general 
online users’ 
The average car ownership 
for existing users is 1.4, the 
average price is 230 
thousand RMB
Baidu Travel 
Banner 
Standard 
display 
Impactful 
display 
Interactive 
Campaign 
Theme 
Package 
Q&A 
Activity 
Destination Package 
Destination Official 
Experience Pavilion 
Mobile 
APP Development 
and Maintenance 
BRAND 
DIRECT 
RESPONSE
Banner Options 
Baidu Travel offers a variety of banner placements including Standard Display 
and Impactful Display: 
Homepage Travel Plan 
Shopping Mall 
Picture Album 
Promotion 
Travel Note Detail Page 
Destination Details Page
Destination Package 
Special designed page 
for introduction of 
destination 
Banner Promotion 
For Q&A Activity
Baidu Travel 
In the UK access to advertising opportunities is only available from me! 
Baidu Travel advertising is not available in China 
Popular with travel and tourism brands for planning and sharing activity pre- 
, during and post-trip 
Also popular with retail brands (at destination) e.g. products-in-store brands, 
retail outlets, and shopping destinations.
China Search International 
Overview 
We are Baidu’s International Partner, not an agency. 
That means our business model does not rely on 
charging management fees. 
In fact – the only charge you or your clients will ever see 
from us is a 2.5% processing fee to cover our banking 
and foreign exchange fees. In essence we are paid by 
Baidu to sell Baidu. 
With offices in Singapore, San Francisco, Sydney and 
London we’ve guided hundred of clients through the 
complex Baidu processes. 
We’ve all worked previously at major brands / agencies 
in the UK, USA and Australia so we understand your 
requirements and the importance of managing your 
client’s expectations. 
The result is that we’re well placed to help your clients 
launch on Baidu in the most cost effective and hassle 
free way. 
Some of our clients
Thank you 
Matt Brown 
UK Sales & Marketing Director 
Direct: 020 7193 8753 
Mobile: 07900 692149 
Email: matt.b@chinasearchint.com 
Web: www.ChinaSearchInt.com

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China Search International, Sales and Marketing Director EMEA, Matt Brown 'Baidu travel and the Chinese outbound tourist'

  • 1. Baidu Travel & The Chinese Outbound Tourist
  • 2. Content China’s Economic Growth China Online Chinese Traveller Baidu & Baidu Travel
  • 3. Growing Wealth CHINA’S ECONOMIC GROWTH
  • 4. China’s Economic Status • China’s total population of 1.35 billion is more than – US, UK, Japan, Germany, Canada, Australia, Brazil, Russia and Indonesia combined • By 2020, China’s urban population will be 842M vs. just over 1B for all the above countries combined • China’s urban population will grow from 42% of total population in 2005 to 61% in 2020, with more growth expected as developed nations average 83% • China overtook Japan to become the 2nd largest economy in the world in 2010. • In November 2012, the Chinese government set the goal of doubling China’s GDP and per capita income of both urban and rural residents by 2020 Source: World Bank; retrieved April 2013 CCCP 2012; Economic Observer 2013
  • 5. China’s Economic Rise China’s economic growth over the past decade and a half has been remarkable. Today, it is the world’s second largest economy and continues to enjoy a relatively high GDP growth rate. $1.20 $1.32 $1.45 $1.64 China’s GDP Growth, 2000 - 2012 $1.93 (Trillions; %) $2.26 $2.71 $3.49 $4.52 $4.99 $5.93 $7.32 $8.23 8.40% 8.30% 9.10% 10.00% 10.10% 11.30% 12.70% 14.20% 9.60% 9.20% 10.40% 9.30% 7.80% 16.00% 14.00% 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% 0.00% $9.00 $8.00 $7.00 $6.00 $5.00 $4.00 $3.00 $2.00 $1.00 $0.00 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 GDP (current US$) GDP Growth (Annual %) Source: World Bank
  • 6. Growing Wealth in China The middle classes are expanding beyond the larger cities more rapidly & in greater numbers than any market has ever witnessed. The number of Middle and Affluent Consumer HOUSEHOLDS in China will be the same as the US by 2020. Urban household disposable income 2010 Urban household disposable income 2020 1 13 34 61 57 36 Households Millions Households Millions 12 53 69 66 39 23 Household annual disposable income (USD) thousands Upper affluent >$31.5 Lower affluent $16 - $31.5 Middle Class $9.5 - $16 Emerging Middle $6 - $9.5 Aspirant $4 - $6 Poor <$4 Source BGS Consultants
  • 7. China’s Affluent Class China’s Affluent Class in 2012: 120 million with purchasing power of $590 billion China’s Affluent Class in 2020: 280 million with purchasing power of $3,100 billion (equivalent to 35% of China’s total consumption) China’s Affluent Class will more than double in the next decade with purchasing power increasing five-fold Source: BCG, The Age of the Affluent, November 2012 Note: Affluent is defined as having annual household disposable income between $20,000 and $1,000,000.
  • 9. The world’s largest online economy China already has the largest online population in the world at 618 million users. Astonishingly that’s only 45% of their population, so their capacity for growth is enormous 600 500 400 300 200 100 0 618 245 121 101 79 53 20 45 79 10.2 80 39 84 89 Online Population MMs % of Population online
  • 10. Or to put it another way… China Australia UK USA = 50 million online users
  • 11. China’s Digital Credentials • As of end 2013, there were 618 million internet users in China – the world’s biggest internet user population. The internet penetration rate has now reached 45.7%. • There are more male internet users in China (55.9%) than female (44.1%). • While nearly three quarters (73.4%) of China’s internet users are going online via their PCs, more than two thirds (69.3%) also do so from their mobile devices. • China’s students represent 30.2% of China’s online population. • The rural areas of China account for 26.5% of the total internet population, or 156 million internet users. • As a guide, in recent years, China’s internet population has grown by approximately 30 million people quarterly (half the population of UK) Total Population 1,351,000,000 51% Urban Urban vs. Rural Internet Users 618,000,000 45.7% Internet Penetration Mobile Subscribers 1,198,500 88.7% Mobile Penetration Baidu Users 556,000,000 90% Internet Penetration Source: US Census, CNNIC, Mobithinking, Baidu Metrics
  • 13. China’s International Travel Expenditure 2012 21.8 24.3 29.8 36.2 43.7 54.9 120.0 100.0 80.0 60.0 40.0 20.0 Increasing number of Chinese tourists traveling further 72.4 98.0 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% Chinese were the world’s biggest spending travellers in 2012 (over-taking the Germans) Est. expenditure to reach $117.6 bn in 2013 with a year on year growth rate of 20% 0.00% 0.0 2005 2006 2007 2008 2009 2010 2011 2012 Y.O.Y Growth Chinese Outbound Expenditure (in USD billions) Source: United Nations World Tourism Organisation, Baidu
  • 14. Volume of Outbound Travellers China Outbound Tourism 2000-2014 in million border-crossings plus COTRI Forecasts 2014. Sources: COTRI, CTA 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Jan- March 2014 Source: United Nations World Tourism Organisation, Baidu 10.5 12.1 16.6 20.2 28.9 31.0 34.5 41.5 45.8 47.5 57.4 70.3 83.2 97.3 112.0 26.4 2014 COTRI est. In 2013, Chinese outbound travellers reached 97.3 Million, with 14 million more travellers than 2012. It was estimated to break 100 million in 2014.
  • 15. Market Value Today Chinese travel market is currently worth $232 billion China’s travelers estimated to take 200 million trips annually by 2020 Chinese tourists spent an estimated $100 billion in 2012, up $27.6 Billion from 2011 – Industry’s 17% annual growth over the next decade translates to… 10 million ‘first-time’ Chinese travellers every year for the next 10 years – Or… 70,000 new Chinese travellers every day for the next 10 years Source: HSBC 2013; UNWTO 2013
  • 16. Why Target China? 800 Million Middle Class Chinese by 2030 • Rising incomes means more Chinese are looking to travel • Greater number of Chinese traveling, taking more trips overall and traveling further • Increased spending power means higher travel expenditures • Growth of online in China as a resource and tool for travel seekers
  • 17. Chinese Travelers to the UK $600 $500 $400 $300 $200 $100 The typical visit from China generated £1,680, almost 3x from the average market. London alone accounts for 44% of all Chinese visits and 47% of spend, making it the most important UK city for the Chinese tourism market. Source: VisitBritain.org 64 Chinese Inbound Visitors to the UK and Expenditure, 2003 – 2013 105 100 105 (000’s & GBP millions) 130 98 83 111 145 170 202 $125 $134 $127 $101 $149 $130 $109 $186 $245 $291 $493 $0 250 200 150 100 50 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Chinese Visitors to UK Chinese Visitor Expenditure
  • 18. Defining Trends Independent: 63% of China’s outbound now plan travel independently (up 10% from a year ago) Sophisticated: no longer after the cheapest rooms, to reserve cash for handbag shopping, the discerning inbound now seeks out quality accommodation, and loyalty programs offering discounts Experiential: Gen 1 shopping and Stonehenge, Gen 2 want meaningful experience and are receptive to being marketed to in Mandarin, with authenticity and passion Online: All the time! Savvy marketers will provide content and next step options at various stages of the travel cycle: from wish list to post-trip. 80% research online to make travel plans, 53% (and climbing rapidly) book flights and hotels online, 91% use Social media during and post trip Source: HSBC 2013; UNWTO 2013 Source: China Digital Review, Aug 2014
  • 19. Influencing Channels BEFORE TRAVELLING DURING TRAVELLING AFTER TRAVELLING Sharing experiences through social media is popular, especially among the younger Chinese. More Chinese are writing about their travel experiences through personal blogs as well as social media, either during the trip or after the trip. Online sources are rated as the most useful source as travellers can obtain very detailed and comprehensive review and guidance from other experienced travellers. Chinese predominantly turn to maps that they picked up at the destination for information. Other popular sources of information consulted are tour guides and online sources via either their mobile phones or other electronic devices
  • 20. Chinese Traveller Pre-arrival Research For Chinese High Net Worth Individuals (HNWIs) in Tier 1, Tier 2 and Tier 3 cities, the internet is the most popular source of information. Women prefer the internet (71%) and magazines (45%) 65% Internet 51% Word of Mouth 41% Magazines 38% Newspapers 37% TV Source: Huron Report Chinese Luxury Consumer Survey 2013 Women travelling abroad for the first time have between 2 to 30 items carefully researched and prepared on their list SILK CRM consumer insights interviewing luxury Chinese women shoppers
  • 21. Influencers on Chinese Travellers Chinese are traveling more independently rather than on tour groups, giving them the flexibility to plan their own trip itinerary • 60% of Chinese outbound tourists now prefer to travel individually • 74% of individual travelers are between the age of 25-44 Source: Hotels.com, 2014
  • 22. Usage of Different Travel Booking Channels 11.00% 15.70% 27.70% 27.00% 39.60% 35.50% 41.70% 46.50% General Search Engine (e.g. Baidu / Google) Vertical Search Engine (e.g. Qunar / Kayak) OTA (e.g. elong / agoda) Travel Channel or Portal Travel Reviews Website (daodao / tripadvisor) Credit Card Club EDM 0% 10% 20% 30% 40% 50% BBS Source: Baidu, World Travel Mart
  • 23. Online Travel Booking Market Scale Millions Online travel booking users 30 36 42 112 120 100 80 60 40 20 0 2009 2010 2011 2012 Country Penetration Rate United States 40% United Kingdom 47% India 20% Brazil 25% China 7.9% • 2012 was the tipping point when online travel booking spiked in China • By 2012, China had more online travel booking users than the United States (112 million). • The current penetration rate is only 7.9%, which indicates growth opportunity ahead Source: Baidu, World Travel Mart
  • 24. UK Visa Status Some 90% of Chinese tour groups omit UK from European tours, resulting in £1.2bn lost revenue each year UK losing out to France and Germany because we are not currently part of the Schengen agreement Source: HSBC 2013; UNWTO 2013 Source: Evening Standard, Sep 2014
  • 25. China’s largest digital publisher BAIDU
  • 26. China Travel Search Users’ Intentions 9.4 Billion monthly travel-related keyword searches on Baidu
  • 27. Baidu is China’s equivalent of Google… Baidu is the major search engine, and largest digital publisher, in China with over 556 million regular users. That’s the equivalent of all the Google users in Europe and Asia combined. Population of China: 1.35 billion Online Population: 618 million Baidu’s Reach: 556 million
  • 28. What can Baidu offer? Awareness 知晓Familiarity 熟知Consideration 考虑Purchase 购买Loyalty 忠诚 • Content Network • Hong Media • Targetisement • Keyword Search (SEM) • Brand Zone • Baidu Wireless (mobile) Brand Landmark
  • 29. Search Network Just like on other search platforms, Baidu don’t publish the exact algorithm that gets a site the top advertising slot. We do know however that it’s a combination of quality score and maximum keyword bid. Baidu’s search results look very similar to Google’s. The results at the top / centre of the page are “exact matches” to the keyword that the Baidu user has typed in. Results below the red box are organic search results. The red box on the right shows “broad matches” to the keywords that the Baidu users typed in. A brand’s position on the page is influenced by their CPC (the highest bidder for the keyword appears at the top of the page) and the website quality score. The quality score refers to how relevant Baidu feels each keyword is for your client’s website. If a keyword appears many times in a website and meta data, it will have a higher quality score. If you’re the highest bidder but have a low quality score for a given keyword, you won’t be given the top paid search slot.
  • 30. Brand Landmark Using the keyword – Luxury Watches Brand Landmark average CTR 2-3%
  • 31. Brand Landmark Californian Tourist Board
  • 32. Brand Zone This successful campaign from Burberry includes logos, videos, animated gifs, multiple product photos, latest news, deep links and social media. (Translated from Chinese using Google Translate)
  • 33. Brand Zone – Desktop Sands Cotai Central – Hotel Group, Macau
  • 34. Brand Zone – Video & Knowlege Sands Cotai Central – Hotel Group, Macau
  • 37. Baidu Travel • 212 Million travel related search queries exceeding 9 Million every month. • travel.baidu.com was launched in 2011, taking advantage of Baidu’s big data resource • Powerful platform for Chinese Travel Enthusiasts • From June 2014, Baidu Travel is available to non Chinese brands to advertise on • China Search International have rights to sell Baidu Travel in the UK
  • 38. Channels for Obtaining Information If your customer is online in China, they’re on Baidu! Source: CNNIC: Chinese traveler’s behavior 2012
  • 39. Enormous Reach 97.2 Million Chinese Outbound Travellers 66.0 Million 68% use Online Sources 42.4 Million Baidu 20,000,000 Page views/day Source: China Outbound Tourism Research Institution, 2014; UNWTC
  • 40. Baidu Travel Channels Baidu Travel has 7 Channels to influence audiences making travel decisions: Homepage, Destination, Travel Note, Picture Album, Travel Plan, Shopping Mall, Promotion BEFORE TRAVELLING DURING TRAVELLING AFTER TRAVELLING Recommendation from past visitor Download Travel Guidebook, Specialist travel magazine or newspaper See downloaded PDF Online guides Tour Guide Digital Maps Write review on Baidu Travel Blog about it Post on social networking site Share photo
  • 41. Baidu Travel - Positioning Best Trip Advisor Active Travel “Unbiased destination reviews, photos and travel advices for trips and vacations” “High quality content generated by travel professionals. Venturing Somewhere New? Be Inspired By Baidu Travel!” “See suggestions & recommended sights with pictures posted by past travellers. And share your own travel experience!” Professional Generated Content Social Media
  • 42. Baidu Travel - Positioning Suggested Schedule Place of interest Food & Hotel Transportation Activity & Festival Q&A + Tips
  • 43. Baidu Travel - Mobile • As of May 2014, the number of downloads via mobile devices exceeded 40 Million. • Time spent on Baidu Travel app made up 30% of total time spent on Baidu Travel services (PC+App) • The monthly unique visitors of Baidu Travel app reached approximately 6 Million in Apr. 6,000,000+ Unique Visitors 1,100,000+ Active Visitors
  • 44. User Demographics Domestic travel users on avg. have travelled 4.7 times in the last 12 months Outbound travel users on avg. have travelled 5.4 times in the last 12 months 9,447 RMB average expenditure in each trip Affluent Young Elite 60% plan to make at least 1 intl. trip in the next 12 months 58% claim to be fluent or proficient in English 62.5% owns a bachelor degree and above Well Traveled Monthly Personal Income 8,114 RMB Monthly credit card consumption is almost twice as much as the general online users’ The average car ownership for existing users is 1.4, the average price is 230 thousand RMB
  • 45. Baidu Travel Banner Standard display Impactful display Interactive Campaign Theme Package Q&A Activity Destination Package Destination Official Experience Pavilion Mobile APP Development and Maintenance BRAND DIRECT RESPONSE
  • 46. Banner Options Baidu Travel offers a variety of banner placements including Standard Display and Impactful Display: Homepage Travel Plan Shopping Mall Picture Album Promotion Travel Note Detail Page Destination Details Page
  • 47. Destination Package Special designed page for introduction of destination Banner Promotion For Q&A Activity
  • 48. Baidu Travel In the UK access to advertising opportunities is only available from me! Baidu Travel advertising is not available in China Popular with travel and tourism brands for planning and sharing activity pre- , during and post-trip Also popular with retail brands (at destination) e.g. products-in-store brands, retail outlets, and shopping destinations.
  • 49. China Search International Overview We are Baidu’s International Partner, not an agency. That means our business model does not rely on charging management fees. In fact – the only charge you or your clients will ever see from us is a 2.5% processing fee to cover our banking and foreign exchange fees. In essence we are paid by Baidu to sell Baidu. With offices in Singapore, San Francisco, Sydney and London we’ve guided hundred of clients through the complex Baidu processes. We’ve all worked previously at major brands / agencies in the UK, USA and Australia so we understand your requirements and the importance of managing your client’s expectations. The result is that we’re well placed to help your clients launch on Baidu in the most cost effective and hassle free way. Some of our clients
  • 50. Thank you Matt Brown UK Sales & Marketing Director Direct: 020 7193 8753 Mobile: 07900 692149 Email: matt.b@chinasearchint.com Web: www.ChinaSearchInt.com

Hinweis der Redaktion

  1. Note the images on the left are Baidu image search. Only the top 3 results on the left are SEM (hard to see the slight colour behind the results) They have an average CTR of 0.8% as they’re generic terms. NB: In a previous slide we said SEM had a CTR of 4.8% but that’s a combination of specific and generic terms (just in case someone picks up on that).
  2. providing a powerful platform for Chinese Travel Enthusiasts to search, obtain, and share travel related information throughout their travel planning and journey
  3. providing a powerful platform for Chinese Travel Enthusiasts to search, obtain, and share travel related information throughout their travel planning and journey
  4. These stats are why Baidu Travel was created.