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Implementing a Smart City through a stepwise approach
1. Implementing a Smart City through a
stepwise approach
Mikael Grannas
Mayor
Sipoo / Sibbo
20.1.2016
2. Innovation triangle in public sector
Citi-
zen
Service
Economy Technology
Works
Works, but ”vendor trap” and wrong
management structure
Doesn´t work
2
3. Five biggest challenges in becoming a
Smart City
• Culture
• Leadership
• Knowledge
• Processes
• Partners
3
4. Stepwise development path
Level of ambition
Time
Target
Service
Technology
New
target
1. Target ”lives” with time
2. The target is reached through several small lean steps
”Big Leap” takes too long, is
too expensive, and is based
on the old target
4
5. Example path: Homecare for elderly (v2)
Level of ambition
Time
Service
Technology
Indepen-
dent at
home
- Doubling client
time
- 2 years longer
at home 2020
Reporting out
of the office
Improving
voluntary work
Cooperation
with
companies
Activation
Mobile reporting
Voluntary work
portal
Activity
armbands
Work split,
donations
Increased
security
Care with
better impact
Easier living
Improving
social life
GPS
armband,
home sensors
Management
system
Social media
and interaction
tools
Robotics
5
6. Change path for a new management (v1)
Level of ambition
Time
Step in the development path
Value-based
result-
oriented
leadership
Better results through
service-mindedness,
transparency and
inventiveness
Change willingness
identified
Metrics identified and
measurable
Mgmt tools in use
Rewarding system
Communication
concept
Cross-dept info flows
identified and mapped
Mgmt impact
identified
Personnel special skills
identified and in use
Citizens involved in development
on a wide scale
Common office for
mgmt board
Projects visibleCommon goals
Leadership
promise
New mgmt board work
methodology
6
2015 2016 20182017