Panic. That’s the sound often heard in the voice of a nonprofit CEO when their Chief Financial Officer leaves, no matter the circumstances. Timing is rarely perfect.
Recruiting the right financial management partner is critical. Make a mistake and the negative consequences will quickly spread throughout your organization and beyond, damaging credibility, relationships and, in worst-case scenarios, your ability to retain key staff and obtain or maintain funding.
Ben Franklin had it right when he said, “If you fail to plan, you plan to fail.” Thinking through all aspects of a CFO transition before you begin your recruiting efforts will improve the likelihood of a successful outcome.
4. Sponsored by:
Today’s Speakers
Pam Williams and Marci Moore
Principals
Nonprofit Finance Pros
Assisting with chat questions:
Jamie Maloney, 4Good
Founding Director of Nonprofit Webinars and Host:
Sam Frank, Synthesis Partnership
Part
Of:
7. TAKEAWAYS:
The first actions you should take in the event of a CFO
resignation or termination
How to plan effectively for your CFO transition
How to determine the skills, traits and experience your
next CFO needs in order to be successful
How to objectively assess your CFO candidates’ skills and
cultural fit
www.nonprofitfinancepros.com
8. POLL QUESTION 1:
How many people on the call are in the midst of a CFO
transition right now?
How many people have been notified that their CFO is
resigning?
How many people are considering making a CFO change?
www.nonprofitfinancepros.com
9. POLL QUESTION 2:
In your opinion, what is the first thing a
CEO or Executive Director should do
when a CFO resigns or is terminated?
www.nonprofitfinancepros.com
10. Restrict
Identify
Notify
Immediate Actions:
As soon as you know about your CFO transition, begin
taking action.
The nature of your transition (planned vs. unplanned,
voluntary vs. involuntary) will drive timing and urgency.
www.nonprofitfinancepros.com
11. Notify bank(s) of the change
Eliminate ability to transfer funds
or sign checks
Change passwords
Cancel credit cards/access to
credit accounts
Immediate Action: RESTRICT ACCESS
POLL: How many people have a list of user ids and
passwords for all financial accounts (not just banking)
or know where that list can be found?
12. Major projects and
short-term deadlines
Interim financial
management solutions
Legal assistance
necessary?
Notification list – who
needs to know what?
Immediate Action: IDENTIFY
13. Immediate Action: NOTIFY
Staff
Funders
Board Members
Other Key Business Partners:
CPA Firm
Insurance Broker
Vendors
Share as much information as you can, including your transition plans.
Manage the message.
26. www.nonprofitfinancepros.com
You Need A CFO Superhero
You Need a CFO With:
Depth of Experience & Knowledge
Ability to Translate Numbers into
Meaningful Financial Story for Different
Audiences
Ability to Focus on Today’s Needs AND
Long-Term Sustainability
Relationship Savvy
Bandwidth and Competence to Manage
Rapid Change and Competing Priorities
Determine Skills, Traits and Experience
29. REAL LIFE EXAMPLE #1
• Human Services Nonprofit
• Long-term CEO considering
retirement (not publicly)
• 95% Funded by Cost
Reimbursement Grants
• No Reserves
• Funding Uncertainty
• One-Person Department
• Occasional Delays in Grant
Payments Require Careful Cash
Management & Planning
• Small Town
TRAITS & SKILLS
• Copes well with change
• Attention to detail
• Proactive with funders
• Ability to easily move between
mundane and more complex
work
• Demonstrated cash/vendor
management
• Ability to deal with significant
stress
• Understands the realities of
living in a small town
environment
www.nonprofitfinancepros.com
30. REAL LIFE EXAMPLE #2
• Human Services nonprofit
• CFO left with 2 weeks notice at the end of
the fiscal year
• CEO left during the search after board
investigation
• Widespread media coverage of issues
• Funders nervous because of sudden CFO
departure and CEO issues that became
public
• $30M budget
• 40+ funding sources
• Loss of over $2M prior year
• Large # of Staff Reporting to CFO
• Statewide organization
TRAITS & SKILLS
• Comfortable with uncertainty & initially
chaotic environment
• Ability to synthesize a large amount of
complex information quickly
• Demonstrated cash/vendor management
• Ability to develop rapport and reassure
funders
• Ability to partner with board and interim CEO
to “right the ship” and restore integrity
• Understanding that the job will take a
significant number of time for the first 18
months and that it will also entail travel
throughout a large state on a regular basis
• Proactive with funders
• Ability to manage large number of staff and
functions (HR, IT, Maintenance, Billing,
Accounting)
• Ability to deal with significant stress
www.nonprofitfinancepros.com
31. The right screening tools help you
make better decisions and ensure that
what-you-see is what-you-get
www.nonprofitfinancepros.com
Objectively Assess
Candidates’ Skills and Fit
Ask
Verify
Validate
32. www.nonprofitfinancepros.com
Ask
Well-designed behavioral interview questions
allow you to see how the candidate would
respond to real-world situations they might
encounter on the job.
Example:
Because of a payment delay with one of your
major funders, there will not be enough money in
the bank to make vendor payments for three
weeks, although many have due dates before
then. What is your course of action?
40. www.nonprofitfinancepros.com
Verify
Consider using a behavioral
assessment:
• Final test for job fit
• Identifies strengths,
opportunities for growth
• Offers tips for supervising &
coaching
Resource: www.omniagroup.net