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:::::::::::::::::::::::QUALITY AUDIT ::::::::::::::::::::::::::::
Nimesh Sharma
B.Pharm 3rd year
Himalayan Pharmacy InstituteNIMESH SHARMA
Introduction
The audit in simple terms could be defined as the inspection of a process or a system to ensure that it
meets the requirements of its intended use.
International organization for standardization (ISO) defines the audits as "Systematic, independent and
documented process for obtaining audit evidence and evaluating them objectively to determine the degree
to which the verification criteria are met" ..
Audits are conducted to ascertain the validity and reliability of the
information; also to provide an assessment of the internal control of a
system. It provides management with information on the efficiency with
which the company controls the quality of its processes and products
NIMESH SHARMA
In the pharmaceutical industry, audits are virtual means for
assessing compliance with the established objectives defined
in the quality system and thus paving the way for the
continuous improvement program by providing feedback to
management .
In food and drug administration (FDA) and ISO
environments, auditing of both compliance and
performance is essential.
Pharmaceutical audit experience includes the drafting and
revision of validation policies, guidelines and standard
operating procedures (SOP) from project qualification to
performance evaluation phases
NIMESH SHARMA
Goalsof audit
• The simple goal of this complex process is to evaluateexisting
• activities and documentation and determine if they meetthe
• established standards.An audit will evaluate the strengths and
• weaknesses of quality control and quality assurance processes,the
• results of which will help us to improve processes and build a better
• system for the benefit of the company. Every productmanufactured
• by a pharmaceutical company has characteristics that must be
• quantified or qualified by laboratory tests. Quality controland
• quality assurance are the necessary processes that play the role of
• control and balance system in pharmaceuticalindustry.
• With proper preparation and planning, the audit itself must easily
• achieve the intended purpose. Effective auditing andproper
• compliance with standards will help build brand reputationand
• avoid the negative effects of non-compliance, such as fines,bad
• public relations and court proceedings
NIMESH SHARMA
Objectives:
• Evaluating conformity of requirements to ISO 9001
• Evaluating conformity of documentation to ISO9001
• Judging conformity of implementation to documentation
• Determining effectiveness in meeting requirementsand
objectives
• Meeting any contractual or regulatory requirements for
auditing
• Providing an opportunity to improve the quality management
• system
• Permitting registration and inclusion in a list ofregistered
• companies
• Qualifying potential suppliers.NIMESH SHARMA
Benefits ofaudits
•Whilst there is usually low influence on regulatory inspections,
audits should be seen as a management tool to assess the
company’s in-house quality management system. Internal, as
well as external auditing, can help to achieve this goal. The
major benefits of an effective audit system can be summarized
asfollows:
• Managing a quality managementsystem
• Detecting in advance weak points, through identification of
unsatisfactory trends or situations
• Preventing quality failures, on the basis of quality data
reviewing
• Informing Senior Management about the quality level of
facilities
and/or operations
•Standardizing audits will optimize the output, the quality
level of audits will increase (and therefore the quality ofNIMESH SHARMA
• The auditee will understand that audits are not created to
control and criticize his work, but will improve the company's
performance. This will lead to a higher acceptance of the audits. He will see
audits as a chance to educate and improve his knowledge in terms of quality
related aspects.
• Combining audits of quality, safety, and environmentalmatters
will reduce the number of audits significantly which will givea greater
acceptance to the auditee and will save his time.
• Additional benefits can be achieved by pooling audits, for
example, Shared Third Party Audits.
• By establishing a high-quality audit system throughout the
industry, the level of compliance will increase. Mutual confidence building and
an improved relationship between the partners will be the result of these
efforts.
NIMESH SHARMA
Type ofaudits
The quality audit system mainly classified in three different
categories:
1. Internal audits
2. External Audits
3. Regulatory Audits
NIMESH SHARMA
Internal audits
• This type of audit is also known as First-Party Audit or self-
audit.
• Those auditing and those being audited all belong to the same
• organization. Internal audit is a professional activity that consists
• of advising organizations on how to achieve their goals in a
better
• way. The internal audit involves the use of a systematic
methodology
• to analyze business processes or organizational problems and
• recommend solutions. NIMESH SHARMA
The main objectives of internal audits can be summarized as follows:
1. To assist the internal control system.
2.Review of organizational policies and their operations.
3.Verify the accuracy and authenticity of errors and frauds.
4.Detection and prevention of errors and faults.
5.Safeguarding the assets
6.Applicability of accounting policies.
7.Helps in smooth functioning of the internal check system.
In a pharmaceutical facility for internal auditing, one requires to check mainly two things
namely,
Activities carried out by different departments and Documents maintained by
these departments.
For this purpose, a department-wise questionnaire and document list is required to be prepared
in detail
NIMESH SHARMA
External audits
• This type of audit is also known as Second-Party Audit. It refers to a
• customer conducting an audit on a supplier or contractor
• Although there are no strict legal requirements for this control. It is
• always advisable to evaluate the competence of the contractors in
• which we produce our products or carry out the analysis of our
• products or any other activity according to GMP. Performing these
• audits also offers important commercial advantages:
• External audits
• Develop knowledge and confidence in the partnership agreement
• Ensures that requirements are understood and met
• Allow the reduction of some activities (e. g. in-house quality
• control (QC) testing of starting materials)
• reduce the risk of failure (and, by implication, its costs)
• Many pharmaceutical industry suppliers are ISO 9001 or ISO 9002-
• certified and are regularly audited by their certification body.
• Pharmaceutical contract manufacturing or packaging companies will
• need to be licensed and will be subject to regulatory audits.NIMESH SHARMA
Regulatory audits
• This type of audit is also known as Third-Party Audit. Neither
• customer nor supplier conducts this type of audit. A regulatory
• agency or independent body conducts a third party audit for
• compliance or certification or registration purposes. [1]
• International regulatory bodies such as. Medicines and healthcare
• products regulatory agency (MHRA), UK, United States food and
• drug administration (USFDA), Therapeutic goods administration
• (TGA), Australia, Medicines control council (MCC), South Africa, etc.
• are responsible for carrying out these checks. There is a team to
NIMESH SHARMA
perform the audit; it must be composed of audit inspectors and a
multidisciplinary company team.
The company must have representatives from each of the following
departments: production, quality control, warehouse, maintenance,
administration/personnel and marketing/sales.These audits can be
performed without warning (MHRA currently performs around ten
percent of its inspections in the UK in this way) as manufacturers are
required to always comply with GMPs. Regulatory bodies in other
countries where products are sold can also audit companies (e. g. FDA
audits European manufacturers).
NIMESH SHARMA
Principles ofaudits
• Integrity
• Fair presentation
• Due professional care
• Confidentiality
• Independence: the basis for the impartiality of the audit
and the objectivity of the audit conclusions
• Evidence-based approach: the rational method for
achieving reliable and reproducible audit conclusions
in a systematic audit process
NIMESH SHARMA
• The auditor within the audit system
• An auditor is defined by ISO 19011 as a person with the
competence
• to perform an audit. To perform an audit, the auditor must be
• authorized for that particular audit.
• Auditor's responsibility
• The auditor has the following responsibilities:
• Assist in the selection of the team and inform theteam
• Responsibility to plan and manage all phases of the
audit Represent the audit team with the auditee
• Control conflicts and manage difficultsituations
• Direct and control all meetings with the team and the auditee
• Make decisions about audit issues and the quality system
• Report the results of the audit without delay
• Report the main obstacles encountered
• Report critical non-conformances immediately
• Possesses effective communication skillsNIMESH SHARMA
Audits activity
Information gathering:
Information is simply the facts or knowledge provided or
learned. It
Can be tacit, in people’s heads, or explicit, in documents-
electronicor Hard copy .
Audit evidence is any information used by the auditor to
determine if the audited information is in accordance with the
established criteria and to arrive at the conclusions on which
theaudit opinion is based. Internal Audit Evidence includes
any data, information, process flows, vouchers, bills, memos,
contracts or transactions NIMESH SHARMA
Methodsof gathering information
• Interviews
• Inspections
• Reviewing
documents
• Observations
• Vertical tackling
• Exercise
• Taking notes
NIMESH SHARMA
Administration
The internal audit team must have the confidence and trust of
thekey stakeholders it works with maintained by having an
effective working relationship
• Chief Executive
• Board of Directors
• Audit Committee
• Senior management
• External auditor
• Other reviewers
NIMESH SHARMA
THANK YOU !!
NIMESH SHARMA

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Quality audit - QA

  • 1. :::::::::::::::::::::::QUALITY AUDIT :::::::::::::::::::::::::::: Nimesh Sharma B.Pharm 3rd year Himalayan Pharmacy InstituteNIMESH SHARMA
  • 2. Introduction The audit in simple terms could be defined as the inspection of a process or a system to ensure that it meets the requirements of its intended use. International organization for standardization (ISO) defines the audits as "Systematic, independent and documented process for obtaining audit evidence and evaluating them objectively to determine the degree to which the verification criteria are met" .. Audits are conducted to ascertain the validity and reliability of the information; also to provide an assessment of the internal control of a system. It provides management with information on the efficiency with which the company controls the quality of its processes and products NIMESH SHARMA
  • 3. In the pharmaceutical industry, audits are virtual means for assessing compliance with the established objectives defined in the quality system and thus paving the way for the continuous improvement program by providing feedback to management . In food and drug administration (FDA) and ISO environments, auditing of both compliance and performance is essential. Pharmaceutical audit experience includes the drafting and revision of validation policies, guidelines and standard operating procedures (SOP) from project qualification to performance evaluation phases NIMESH SHARMA
  • 4. Goalsof audit • The simple goal of this complex process is to evaluateexisting • activities and documentation and determine if they meetthe • established standards.An audit will evaluate the strengths and • weaknesses of quality control and quality assurance processes,the • results of which will help us to improve processes and build a better • system for the benefit of the company. Every productmanufactured • by a pharmaceutical company has characteristics that must be • quantified or qualified by laboratory tests. Quality controland • quality assurance are the necessary processes that play the role of • control and balance system in pharmaceuticalindustry. • With proper preparation and planning, the audit itself must easily • achieve the intended purpose. Effective auditing andproper • compliance with standards will help build brand reputationand • avoid the negative effects of non-compliance, such as fines,bad • public relations and court proceedings NIMESH SHARMA
  • 5. Objectives: • Evaluating conformity of requirements to ISO 9001 • Evaluating conformity of documentation to ISO9001 • Judging conformity of implementation to documentation • Determining effectiveness in meeting requirementsand objectives • Meeting any contractual or regulatory requirements for auditing • Providing an opportunity to improve the quality management • system • Permitting registration and inclusion in a list ofregistered • companies • Qualifying potential suppliers.NIMESH SHARMA
  • 6. Benefits ofaudits •Whilst there is usually low influence on regulatory inspections, audits should be seen as a management tool to assess the company’s in-house quality management system. Internal, as well as external auditing, can help to achieve this goal. The major benefits of an effective audit system can be summarized asfollows: • Managing a quality managementsystem • Detecting in advance weak points, through identification of unsatisfactory trends or situations • Preventing quality failures, on the basis of quality data reviewing • Informing Senior Management about the quality level of facilities and/or operations •Standardizing audits will optimize the output, the quality level of audits will increase (and therefore the quality ofNIMESH SHARMA
  • 7. • The auditee will understand that audits are not created to control and criticize his work, but will improve the company's performance. This will lead to a higher acceptance of the audits. He will see audits as a chance to educate and improve his knowledge in terms of quality related aspects. • Combining audits of quality, safety, and environmentalmatters will reduce the number of audits significantly which will givea greater acceptance to the auditee and will save his time. • Additional benefits can be achieved by pooling audits, for example, Shared Third Party Audits. • By establishing a high-quality audit system throughout the industry, the level of compliance will increase. Mutual confidence building and an improved relationship between the partners will be the result of these efforts. NIMESH SHARMA
  • 8. Type ofaudits The quality audit system mainly classified in three different categories: 1. Internal audits 2. External Audits 3. Regulatory Audits NIMESH SHARMA
  • 9. Internal audits • This type of audit is also known as First-Party Audit or self- audit. • Those auditing and those being audited all belong to the same • organization. Internal audit is a professional activity that consists • of advising organizations on how to achieve their goals in a better • way. The internal audit involves the use of a systematic methodology • to analyze business processes or organizational problems and • recommend solutions. NIMESH SHARMA
  • 10. The main objectives of internal audits can be summarized as follows: 1. To assist the internal control system. 2.Review of organizational policies and their operations. 3.Verify the accuracy and authenticity of errors and frauds. 4.Detection and prevention of errors and faults. 5.Safeguarding the assets 6.Applicability of accounting policies. 7.Helps in smooth functioning of the internal check system. In a pharmaceutical facility for internal auditing, one requires to check mainly two things namely, Activities carried out by different departments and Documents maintained by these departments. For this purpose, a department-wise questionnaire and document list is required to be prepared in detail NIMESH SHARMA
  • 11. External audits • This type of audit is also known as Second-Party Audit. It refers to a • customer conducting an audit on a supplier or contractor • Although there are no strict legal requirements for this control. It is • always advisable to evaluate the competence of the contractors in • which we produce our products or carry out the analysis of our • products or any other activity according to GMP. Performing these • audits also offers important commercial advantages: • External audits • Develop knowledge and confidence in the partnership agreement • Ensures that requirements are understood and met • Allow the reduction of some activities (e. g. in-house quality • control (QC) testing of starting materials) • reduce the risk of failure (and, by implication, its costs) • Many pharmaceutical industry suppliers are ISO 9001 or ISO 9002- • certified and are regularly audited by their certification body. • Pharmaceutical contract manufacturing or packaging companies will • need to be licensed and will be subject to regulatory audits.NIMESH SHARMA
  • 12. Regulatory audits • This type of audit is also known as Third-Party Audit. Neither • customer nor supplier conducts this type of audit. A regulatory • agency or independent body conducts a third party audit for • compliance or certification or registration purposes. [1] • International regulatory bodies such as. Medicines and healthcare • products regulatory agency (MHRA), UK, United States food and • drug administration (USFDA), Therapeutic goods administration • (TGA), Australia, Medicines control council (MCC), South Africa, etc. • are responsible for carrying out these checks. There is a team to NIMESH SHARMA
  • 13. perform the audit; it must be composed of audit inspectors and a multidisciplinary company team. The company must have representatives from each of the following departments: production, quality control, warehouse, maintenance, administration/personnel and marketing/sales.These audits can be performed without warning (MHRA currently performs around ten percent of its inspections in the UK in this way) as manufacturers are required to always comply with GMPs. Regulatory bodies in other countries where products are sold can also audit companies (e. g. FDA audits European manufacturers). NIMESH SHARMA
  • 14. Principles ofaudits • Integrity • Fair presentation • Due professional care • Confidentiality • Independence: the basis for the impartiality of the audit and the objectivity of the audit conclusions • Evidence-based approach: the rational method for achieving reliable and reproducible audit conclusions in a systematic audit process NIMESH SHARMA
  • 15. • The auditor within the audit system • An auditor is defined by ISO 19011 as a person with the competence • to perform an audit. To perform an audit, the auditor must be • authorized for that particular audit. • Auditor's responsibility • The auditor has the following responsibilities: • Assist in the selection of the team and inform theteam • Responsibility to plan and manage all phases of the audit Represent the audit team with the auditee • Control conflicts and manage difficultsituations • Direct and control all meetings with the team and the auditee • Make decisions about audit issues and the quality system • Report the results of the audit without delay • Report the main obstacles encountered • Report critical non-conformances immediately • Possesses effective communication skillsNIMESH SHARMA
  • 16. Audits activity Information gathering: Information is simply the facts or knowledge provided or learned. It Can be tacit, in people’s heads, or explicit, in documents- electronicor Hard copy . Audit evidence is any information used by the auditor to determine if the audited information is in accordance with the established criteria and to arrive at the conclusions on which theaudit opinion is based. Internal Audit Evidence includes any data, information, process flows, vouchers, bills, memos, contracts or transactions NIMESH SHARMA
  • 17. Methodsof gathering information • Interviews • Inspections • Reviewing documents • Observations • Vertical tackling • Exercise • Taking notes NIMESH SHARMA
  • 18. Administration The internal audit team must have the confidence and trust of thekey stakeholders it works with maintained by having an effective working relationship • Chief Executive • Board of Directors • Audit Committee • Senior management • External auditor • Other reviewers NIMESH SHARMA