2. Orchestrating network performance |
The Digital Age: Today is just the beginning
2
The digital age is creating a fundamental shift in how businesses
create and deliver products and services, regardless of the industry
By 2018, more than
78% of workloads
will be processed by
cloud data centers
(Cisco, 2015)
By 2020, more than
5 billion people
will be connected, not to mention
50 billion things
(World Economic Forum, 2014)
Within 3 years,
50% of IT networks
will transition from having excess capacity
to handle the additional IoT devices to
being network constrained (IDC, 2014)
3. Orchestrating network performance |
Enterprise IT Challenges – Application Proliferation, Loss of Control
3
IT organizations must lead the digital transformation by regaining
network control and protecting business applications
80% 80% 70% 79%
In 2017, more than 80%
of new applications will be
distributed via the cloud
(IDC for AT&T)
Over 80% of employees
use unapproved SaaS
applications at work
(McAfee)
Over 70% of bandwidth
used by non-business
critical application
(Orange)
79% of organizations
suffer application
performance problems
(BT)
4. Orchestrating network performance |
CSPs and MSPs Challenges – Battling Commoditization
21% growth every year for WAN traffic (Orange)
Telecom service spending forecast will remain
flat (Gartner)
50% of large enterprises will have hybrid cloud
deployments by end of 2017 (BT)
Nevertheless, 72% of enterprises still want a more
reliable network (Vodafone GE)
4
CSPs must differentiate and increase agility
to better monetize their network services while containing costs
0
0.5
1
1.5
2
2013 2014 2015 2016 2017 2018 2019 2019
Telecom service spending forecast
Source: Gartner Market Data Book, 2Q15 Update
$Trillions
Simultaneously
Consequently
5. Orchestrating network performance |
Mobile Operators Challenges – Traffic Growth, Subscriber Churn
Mobile data traffic will increase 10-fold between 2014
and 2019
In 2019, IP traffic from wireless devices will be 2x as
big as traffic from wired devices (Cisco)
33% of smartphone users experience problems daily
when browsing or using apps connected to the Internet
(Ericsson)
Market saturation: most new subscribers come from
other mobile operators
Subscriber churn is the single biggest cost of service
outages and degradations (Heavy Reading)
5
Network performance is the most influential factor of customer loyalty,
especially for heavy users and enterprise customers
Network performance
Value for money
Ongoing communication
Tariff plans offered
Customer support
Account management
Billing and payment
Handset/devices offered
Initial purchase
Loyalty rewards
Drivers of loyalty to operator brand (NPS)
19%
16%
10%
10%
10%
8%
7%
7%
6%
5%
Network
Offer
Marketing
Customer service
Source: Ericsson ConsumerLab Network
Performance Study 2013
6. Orchestrating network performance |
Enterprise
applications proliferate
User interactions
are getting increasingly
performance sensitive
Competition is
only one click away
All in All
6
Reliable network performance is at the core of business success
Mobile applications
and data traffic grows
exponentially
Network on demand
redefines network service
delivery
Costs must
be contained
7. Orchestrating network performance |
Providing Uncompromised Network Performance is Challenging
7
Reduce
Network Costs
• Increase operational
efficiency
• Maximize bandwidth
utilization
• Minimize network
CAPEX
Improve End
User Experience
• Higher QoS
• Differentiated
services
• Faster applications
• Better coverage
Delivering a better end user experience must be balanced against rising costs
8. Orchestrating network performance |
Orchestrating Network
Performance with InfoVista
InfoVista is the only provider of cost-effective
network performance orchestration solutions at
the service of a better connected and
collaborative world.
9. Orchestrating network performance |
Orchestrating Network Performance with InfoVista
9
Network
Life Cycle
Network Planning
Network Intelligence
Network Performance
Network Optimization
Customer / Application
Intelligence
Customer Experience
Plan
Optimize
OperateMonetize
Network
Awareness
Customer
Awareness
InfoVista solutions enable customer-aware orchestration of optimal network
performance across the entire life cycle and across all domains of the network
10. Orchestrating network performance |
Network Performance Orchestration enables…
10
Enterprises
to automatically manage and
guarantee business-critical
application performance over
the secured hybrid-
infrastructure,
while reducing telecom costs.
Communications
Service Providers
to maximize the monetization
of their high-value IT services
to their business customers at
the lowest possible costs.
Mobile Operators
to cut down churn rate by
achieving optimal user
experience across the entire
life-cycle, all technologies
and all domains of the
mobile networks.
11. Orchestrating network performance |
InfoVista Solution Overview
11
Mobile Operators
Communications
Service Providers
Enterprises
Network
Planning and
OptimizationApplication
Performance
Service
Assurance
Mobile
Network
Planning &
Optimization
12. Orchestrating network performance |
Orchestrating Network Performance
12
Leverage
comprehensive
and actionable
network &
application
intelligence
3. Act
Implement timely and
meaningful performance
improvement
2. Analyze
Transform network
performance and QoE data
into actionable information
1. Monitor
Collect rich IT and service data
across all the network domains
Converting network, application and customer data intelligence
Into better network decisions
13. Orchestrating network performance |
InfoVista for Enterprises
Maximizing application user experience, everywhere, and anytime
Using InfoVista’s fully automated and integrated application
performance management solution, enterprise IT organizations:
• Protect business application performance and user productivity
• Regain control of applications
• Align application performance objectives with business priorities over
the secured hybrid WAN
• Deliver successful IT transformations (SaaS, Cloud, UC&C, … )
• Reduce telecom costs
13
14. Orchestrating network performance | 14
Orchestrate Application Performance Over Hybrid WAN
Sense
Real-time view of the network
performance and user demand
Respond
Dynamic and distributed
computation with second by
second optimal policies
enforcement
SALSA
Multi-tenant
Central
Orchestration
Branch
Office
Main
Site HQ
Branch
Office
Home
Office
Private DC
SaaS Hosted DC
Public
Internet
Hybrid WAN
15. Orchestrating network performance |
Automated, Objective-Based Application Performance Management
15
Application Control
Align business objectives
& network resource
allocation
WAN Security
Secure applications
over the Internet link
Central Management
Centrally orchestrate
1000+ of sites
Application Visibility
Understand usage &
performance of
applications
WAN Optimization
Improve end-user Quality
Experience
Dynamic WAN Selection
Adapt to real-time conditions
of Hybrid WAN
16. Orchestrating network performance |
InfoVista for Communications Service Providers
Maximizing network & IT service monetization
Using InfoVista’s multi-tenant service assurance solutions, CSPs:
• Accelerate time-to-market with out-of-the-box, standard-aligned reporting
• Deliver real-time, end-to-end SLA reporting that matches customer
requirements
• Enhance customer’s experience with self-service customer reporting
• Unify network and application performance visibility
• Increase agility by successfully transitioning to NFV and SDN
• Minimize operational costs
16
17. Orchestrating network performance |
Advanced Service Performance Management and Monetization
17
On-demand
networking
$ $ $
Traditional
network
services
$
Journey to Network as a Service
Application ControlSLA Reporting
Bandwidth Right-Sizing Hybrid / Software
defined networking
Application Visibility
WAN Optimization
18. Orchestrating network performance |
The most powerful, scalable and flexible service performance assurance
platform of the industry
18
Over 4.1 billion transactions per day on a single instance
Mobile
Subscriber
Business
Customer
Residential
Customer
Mobility
Services
VPN
Services
Broadband
Services
2G / 3G / 4G / 4G+
VPN / Hybrid WAN
Fiber / Cable / WiMAX
Internet
DATA
CENTER
CORE
NETWORK
AGGREGATION
NETWORK
ACCESS
NETWORK
19. Orchestrating network performance |
InfoVista for Mobile Operators
Cutting down churn rate
Using InfoVista’s subscriber-aware network planning, optimization
and service assurance solutions, MNOs:
• Accurately plan small cells and HetNets deployment leveraging live
call trace and network performance data
• Add subscriber localization, identification and experience to
optimization
• Achieve optimal experience for VIP customers
• Manage network performance end-to-end, from the RAN to the IP core
• Proactively troubleshoot network problems where and when it matters
most
19
21. Orchestrating network performance |
Accurate and Dynamic RAN Planning & Optimization
21
Live network insights for accurate
network planning
Subscriber experience & network traffic
analysis
Rich traffic modelling through correlation
of network measurements & predictions
Subscriber quality analytics & location
intelligence
Proactive subscriber & network issue
mitigation
Quality of experience monitoring down to
the user level
22. Orchestrating network performance |
End-to-End Mobile Service Performance Assurance
22
Cross-Domain Visibility
Actionable Visibility
Pro-Active Network Troubleshooting
All network domains (RAN, Mobile
Backhaul and Core) in one pane of glass
Early-warning to detect problems before
subscribers call to complain
Network right-sizing optimizes CAPEX
and OPEX
Trending Capacity Planning
Evolution
Baselines
Trend and 3 Month Forecast
Drill-down workflows accelerate diagnostic
of service quality issues
23. Orchestrating network performance |
InfoVista and the Cloud
23
Cloud-ready: All our solutions
can operate in a fully virtualized (SDN,
NFV, IaaS) environment
Cloud performance
monitoring: virtual
datacenters, NaaS,…
Network performance
orchestration as a
cloud-based managed service
24. Orchestrating network performance |
Product Vision
Scalable • Flexible • Open • Cloud Based• Automated
New technologies,
new protocols (IoT, 5G)
Secured SD-WAN
Web Application
Acceleration
Mobility
From Visibility to
Business Intelligence
Business
Intelligence
Application
Intelligence
Network
Intelligence
Mobile
IntelligenceAnalyticsAPI
Big
Data
OSS
BSS
SDN
Data Source
Management
Configuration
Management
Central
Performance
Orchestrator
Branch officeDatacenter Head quarter Subscribers
27. Orchestrating network performance |
Proven & Deployed Solutions
27
More than
1500Customers in
120+countries
CSPs Mobile
Operators
Enterprises/
Governments
28. Orchestrating network performance |
Why InfoVista
28
The global leader in network performance orchestration solutions
at the service of a better connected and collaborative world
Proven
Solutions deployed by
Tier 1 service providers (80%
of Top 20) and enterprises
worldwide
Unique
Only solution provider that
enables customer-aware network
performance orchestration through
the entire network life cycle
Innovative
• Multi-awarded product portfolio
• Visionary in Gartner’s magic quadrant
• A unique set of partners and
technology alliances
Future-proof
Powerful, technology agnostic
solutions, designed to support the
largest and most complex
networks
29. Orchestrating network performance |
InfoVista at a Glance
29
Worldwide
Customer support
Founded in 1995, Worldwide HQ in Paris,
France. Private equity-backed since 2011
Regional presence
15 local offices
Industry-leading Partners
BT, EarthLink, OBS, Swisscom, Telefonica,
Telecom Italia, Vodafone, Ericsson,
Nokia, Huawei, Zscaler, etc.
R&D centers
France, Canada, Malaysia
FY15 Revenue €95M ($105M)
EBITDA 25%
Acquisitions
Mentum, 2012 | Aexio, 2013 | Ipanema, 2015
More than
450 Employees
Over 1,500 customers
In more than 120 countries
