1. NIDHI CHOPRA
9/43, Royal Avenue, Glen Huntly, Vic 3163, Melbourne; Mobile: 0406293169; Email nidhichopra83@gmail.com
SUMMARY
9.5 years of experience in Education, Marketing and Client Service.
Onshore,offshore student application expert- SVP/ Non SVP Providers
Counseling students through career guidance and university admissions across the globe.
(Assistant Manager –Counseling)
Working experience with top global universities such as University ofManchester, ,
Lancaster University, Durham University, Edinburgh, St. Andrews, University College
Dublin, Singapore Institute ofManagement etc.
Conducted one on one counselling sessions for 1000+students till date to guide them on the
entry requirements and then walk through them through the entire processes
Branding Experience-Improved the brand of the universities & increasing enquiries and
conversion ratio hence forth.
Appreciation from various Universities for placing highest number of students across all
their representatives in India
Travel Experience-Familiarization trip to more than 25 UK universities(Year- 2007,
2011)
Strategic thinker with strong analytical, management and communication skills
Exemplary facilitation and presentation skills
Flexible to work for any challenging job.
LinkedIn QR Code
EDUCATION
Bachelor ofArts June 2004
Delhi University, New Delhi
Advance Diploma in Fashion Designing
South Delhi Polytechnic for women, New Delhi June 2004
PROFESSIONAL EXPERIENCE
AECC GLOBAL, Senior Consultant Sept 2015 – Till Date
(Melbourne, Australia)
Freelancing Aug 2015 – Sept 2015
(Melbourne, Australia)
HOPE STUDY ABROAD, Freelancing March 2015 –May 2015
(Shanghai, China)
THE CHOPRAS, Assistant Manager –Counseling March 2005 – Dec 2013
(New Delhi, India)
Client Management
Maintaining Relationships with various partner institutions and students & their parents in India &
Abroad.
Worked with high end universities to resolve various educational related matters regarding students or
working professionals
Familiarization trip to more than 25 UK universities (Year- 2007, 2011)
Branding
Represent the Universities in various fairs and the agent events
Help the University in targeting the right market and also assisted them to explore the new markets
Conceptualizing and implementing events and activities such as road-shows, fairs and other activities.
Content development for the promotional materials.
2. Timely development of Brochures, Flyers, Pamphlets, E-Mailers, Articles etc.
Social Marketing
Social marketing on Facebook regarding university level events/seminars
Management of Online promotional activities on website.
Reporting
Generated reports that helped company make key business decisions resulting in additional revenue
Conducted real time analysis to resolve many company level problems
Operations
Successfully achieved the operational targets for the assigned universities/countries
Contributed to the marketing team by organizing various seminars and marketing activities.
Coordinated with various teams during planning and organizing of seminars
Marketing and Business Development
Approached various schools across several cities for a potential tie-up with the company.
Made concept presentations to the school’s management.
Converted cold-calls into genuine leads and played active role in closing the deals thereafter.
Improved the conversion ratio to the benchmark level to maximize the revenue generation
Human Resource Management
Successfully conducted company level staff recruitments at regular intervals
Introduced Reward & Recognition program for the organization’s UK desk besides mentoring and
motivating counselors and specialists to increase client satisfaction
Adept at people management, maintaining healthy employee relations, handling grievances thus
creating an amicable & transparent environment.
Training and Development
Trained the recruited candidates for marketing and counseling activities
Enhanced team’s productivity and optimized efficiency through training & development
Assisted new team members on the counseling knowledge and techniques to ensure high quality work
Created training and development study material
Conducted regular knowledge assessment tests of team to identify training and development needs
Compliance/Audits & Processes
Ensure all process adherence and compliance in all the activities done by the team
Performed compliance level auditing checks to improve operational efficiencies
Daily staff report generation to monitor the staff performance
REFERENCES
Syed Nadeem Naiyyer Deputy General Manager
(DGM) at The Chopras
syedn@thechopras.com
Anuradha Sareen Regional Project Manager-BC
SIEM
Anuradha.sareen@in.britishcouncil.org
EXTRA-CURRICULAR ACTIVITIES AND COMPUTER SKILLS
Proficient in basic MS Office and Computer skills to handle day to day tasks and reporting.
Awarded with certificate of Appreciation from the company for “highest recruitments in the year 2010”
3. Appreciation from various universities for placing “highest number of students across all their
representatives in India”.
Recognized as the best Participant at global representation of Anglia Ruskin University Summit in agents
conference
Organized multiple fun and team building activities during my tenure with The Chopras
PERSONAL DETAILS
Date of Birth: 24th
June’1983
Sex: Female
Nationality: Indian
Salary: Negotiable
Notice Period: 2 to 3 weeks