3. DEFINITION
ï It is a system for monitoring outcome of
professional interventions and departmental
activities which are compared with established
standards to evaluate and document
appropriateness and effectiveness of practices.
ï It involves-
1. Identifying standards for excellence,
2. Evaluating care against those standards,
3. Taking action to correct deficiencies and to
reach these standards.
Zimmer (1974)
4. PURPOSE
To introduce code of ethics
and professional conduct
To prepare nursing personnel
for implementation of quality
assurance model
5. OBJECTIVES
Develop confidence of receiver
Increasing professionalism in nursing
Strengthening documentation of
nursing care
Provide optimum utilization of
resources