Nico Fernandez

dynamics 365 power platform microsoft 365 saturday power automate power apps microsoft dynamics customer insights power bi omnichannel customer service field service msdyn365 customer engagement ai ai builder office 365 azure crm licensing social engagement social media social care social listening social engagemen power virtual agent market insights center of excellence coe power virtual agents cdp omni-channel remote assis marathon remote assist community extreme 365 customer experience oeh alm adoption ui ux inteligência artificial customer data platform ciad flow powerapps