The document discusses using cash management best practices to optimize liquidity decision making. It provides an overview of Mercy Health, a large healthcare system, and its treasury operations. Mercy Health has grown significantly through acquisitions and aims to centralize its banking infrastructure. The document outlines a value creation hierarchy for treasury, emphasizing liquidity optimization, cash forecasting, account visibility, and security/controls. It also lists additional resources on treasury management systems and the treasury mandate.
9. Mercy Health Overview
• Catherine McAuley – Mercy Foundress - Dublin, Ireland
• Built a house to shelter and educate young women – run by lay people at first
• September 24, 1827, Foundress Day - the House of Mercy opened its doors.
• Sisters of Mercy order was born December 22, 1831
• Sisters of Mercy Health System formed 1986
• Rebranded as Mercy Health in 2012 – name celebrates Sisters of Mercy
One Mercy - What has Always been Our Only Mission is Now Our Only Name
Sisters pass torch to Lay People - Advanced Formation/Mercy Associates
28 hospitals, 1400 doctors, 38,000 CW, 600+ clinics, Outreach, 6 states, $4B
St. Louis – LOTS of Healthcare - SSM, BJC, Ascension, Sisters of Mercy
How does Treasury help? Inv Income, cost savings, more NI than Operations
10. Follow the Money – it’s ALL about CASH –
95% of Treasury relates to Collections
• Forecasting (Canary in the Mine)
o One year rolling Excel forecast – access to capital and budgeting systems
o Historical – top level only
o Current TWS not helpful for forecasting – new TWS in 2013
• Community Master Plan
o $4 billion in growth over next 10 years
o Cashflow from Operations, Debt Offerings, Philanthropy, Reduce Op Costs
o Each community has a detailed Master Plan for the right growth for their area
• Growth and Acquisitions
o Before - Doctors broke away, started own networks, built hospitals (Ft. Smith)
o Now, they can’t afford it and are coming back – less money/fewer headaches
o Big emphasis on Physician integration, buying practices, leasing hospitals
o Single hospitals, small systems, gov’t owned can’t afford to exist on their own
o Need to grow to spread infrastructure/ admin costs across larger # of entities
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12. Differences and Best
Practices in Healthcare
• Imagine if Walmart allowed you to buy and walk out the door with a 72” flat screen TV
without requiring a payment OR you knowing how much it would cost? That’s Healthcare!!
• Patients owe more each year – high deductibles/copays, HRA/HSA plans
• BIG emphasis on POS collections - My Mercy, Kiosks, Mobile, Bedside, Patient Loans
• ACA - Affordable Care Act – NOBODY knows the financial impact on Healthcare providers.
• ACA will add 45MM Insured. States vote whether to expand Medicare (MO is a NO)
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Best Practices in Healthcare Treasury – centralize and minimize Bank accounts and Lockboxes
ONE pool of cash for all of Mercy – reduce from 100 entities/300 accounts to 10 to 1.
Treasury Workstations – automate manual processes, one database of bank info.
One Mercy Finance – automation helps centralize Finance and Bank account recon
Virtual Business Office – one patient statement for all, one bank account, one lockbox