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Innovation Series
Nicola Millson
6heads

www.6-heads.com




April 2012
Impact, Inspiration, Innovation

           …create new and better


                    leaders

                 organisations

                     planet




5/8/2012           www.6-heads.com   2
Impact, Inspiration, Innovation

• What is the most innovative thing you have seen /done
  recently?
• What is the biggest problem you'd like to solve or
  opportunity you'd like to exploit? Frame this as "I wish
  my organisation could..."
• What are the barriers stopping you from making this wish
  come true?




5/8/2012                www.6-heads.com                  3
Agenda: Impact, Inspiration, Innovation

A six part series:
1. Frame the series: Understand
2. Set the scene: Prepare
3. Think like Yunnus: Develop the challenge
4. Do “20/40” exercises: Build capability
5. Explore new options: Create new ideas
6. Act: Develop a plan




5/8/2012                www.6-heads.com       4
1. Understand: Unnovation




5/8/2012         www.6-heads.com   5
1. Understand: Innovation

                                    “…new and
                                    creating value
                                    for society”




5/8/2012          www.6-heads.com                    6
1. Understand: Innovation

                                “…new and
                                creating value
                                for society”




5/8/2012          www.6-heads.com                7
1. Understand: Why?




5/8/2012         www.6-heads.com   8
1. Understand: Why?




5/8/2012         www.6-heads.com   9
1. Understand: Why?




5/8/2012         www.6-heads.com   10
1. Understand: Why now?




5/8/2012        www.6-heads.com   11
1. Understand: Why me?




5/8/2012         www.6-heads.com   12
Agenda: Impact, Inspiration, Innovation

A six part series:
1. Frame the series: Understand
2. Set the scene: Prepare
3. Think like Yunnus: Develop the challenge
4. Do “20/40” exercises: Build capability
5. Explore new options: Create new ideas
6. Act: Develop a plan




5/8/2012                www.6-heads.com       13
2. Prepare: Role




           “Leaders don’t just make
           products and decisions,
           leaders make meaning”




5/8/2012                www.6-heads.com   14
2. Prepare: Mindset




5/8/2012          www.6-heads.com   15
2. Prepare: Role


  Invite
  others




5/8/2012           www.6-heads.com   16
4. Prepare: Constraints

               “innovate
               inside the
                  box”




5/8/2012           www.6-heads.com   17
5. Prepare: Scale
                                              Scale
      Transformational


                                2.                     4.         5.




                               1.                      3.
            Incremental


                          Product                       Process   System




5/8/2012                             www.6-heads.com                       18
Agenda: Impact, Inspiration, Innovation

A six part series:
1. Frame the series: Understand
2. Set the scene: Prepare
3. Think like Yunnus: Develop the challenge
4. Do “20/40” exercises: Build capability
5. Explore new options: Create new ideas
6. Act: Develop a plan




5/8/2012                www.6-heads.com       19
Develop the challenge: What made
them special?

 Apple iPod               Grameen




5/8/2012         www.6-heads.com    20
Develop the challenge: Stretch

                     “You will only answer the problem you
                               are trying to solve”


           What do you want to do?
           I wish:
                     …………………………………………………………………………………
                     …………………………………………………………………………………
                     …………………………………………………………………………………
                     …………………………………………………………………………………
                     …………………………………………………………………………………
                     …………………………………………………………………………………




5/8/2012                              www.6-heads.com        21
Develop the challenge: 5 Why’s

Will provide you with fresh perspective on the problem and
identify if you are not addressing a root cause:

•   Why?
•   Why?
•   Why?
•   Why?
•   Why?




5/8/2012                www.6-heads.com                      22
Develop the challenge: Stretch example

I WISH “We had more revenue”

Why?: We can do more projects
Why?: Our current projects aren't bringing in enough revenue
Why? They aren't having the impact we expected
Why? NGO’s aren’t responding to them
Why?: They don’t think they are useful




5/8/2012                     www.6-heads.com                   23
Develop the challenge: Stretch example

I WISH “We had more revenue”



Is the real challenge how to better meet the needs of NGO’s?




5/8/2012                 www.6-heads.com                   24
State your fresh challenge



           …………………………………………………………………………………
           …………………………………………………………………………………
           …………………………………………………………………………………
           …………………………………………………………………………………
           …………………………………………………………………………………
           …………………………………………………………………………………




5/8/2012               www.6-heads.com       25
Develop the challenge: Other ways to
    stretch your challenge
Re-expression           Related worlds              Revolution       Random Links

•     Use alternative   •   Other                   Redefine your    •   Pick a random
      words                 organisations           assumptions:         item. How is
•     Use different     •   Other people            •   Exaggerate       your problem
      senses                with related            •   Reverse          like this item?
•     Use someone           expertise
                                                    •   Oppose
      else’s            •   Science,
                                                    •   Reduce
      perspective           history, nature




    5/8/2012                            www.6-heads.com                               26
Develop the challenge: Other ways to
    stretch your challenge
Re-expression           Related worlds              Revolution       Random Links

•     Use alternative   •   Other                   Redefine your    •   Pick a random
      words                 organisations           assumptions:         item. How is
•     Use different     •   Other people            •   Exaggerate       your problem
      senses                with related                                 like this item?
•     Use someone           expertise               • Reverse
      else’s            •   Science,                •     Oppose
      perspective           history, nature         •     Reduce




                        I WISH “We had more revenue”
                            “I wish we had NO revenue”

    5/8/2012                            www.6-heads.com                               27
Develop the challenge: Other ways to
    stretch your challenge
Re-expression           Related worlds                Revolution         Random Links

•     Use alternative   •   Other                     Redefine your      •   Pick a random
      words                 organisations
                                                      assumptions:           item. How is
•     Use different     •   Other                     •   Exaggerate         your problem
      senses                people with               •   Reverse            like this item?
•     Use someone           related
                                                      •   Oppose
      else’s                expertise
                                                      •   Reduce
      perspective       •   Science, history,
                            nature




    I WISH “We                                                     The very
    had more                                                       rich banker
    revenue”
    5/8/2012                              www.6-heads.com                                 28
State your fresh challenge



           …………………………………………………………………………………
           …………………………………………………………………………………
           …………………………………………………………………………………
           …………………………………………………………………………………
           …………………………………………………………………………………
           …………………………………………………………………………………




5/8/2012               www.6-heads.com       29
Agenda: Impact, Inspiration, Innovation

A six part series:
1. Frame the series: Understand
2. Set the scene: Prepare
3. Think like Yunnus: Develop the challenge
4. Do “20/40” exercises: Build capability
5. Explore new options: Create new ideas
6. Act: Develop a plan




5/8/2012                www.6-heads.com       30
Preparation: Personal Experiments in
    20/40 Vision

Daily to do -
• It would be cool if…?              • Learn something new: go
• I am inspired by…?                   to a lecture/download one
• A trend I spotted today…?            on a topic you’ve never
• New route I’ve taken to              heard of…
  work/coffee machine/etc….?
                                     • Talk to someone random
• 1 thing said/done that I don’t
  agree with…?                         (for at least 10mins)
• A new things I did that aren’t     • Map someone else doing
  meant for me…. E.g. visit            something e.g. shop
  games arcade, get a facial,
  drive a truck…
                                     • Find a crazy idea

    5/8/2012                www.6-heads.com                    31
Preparation: Organisational
 Experiments in 20/40 Vision
To do                                   To reflect
1. Have lunch with someone              • How could I use this insight to
   you don’t know                         think differently about my
2. Take your team out… for a              organisation?
   walk, for shopping, for a bus
   ride, for a tourist visit, for a     • What would this mean for my
   child experience                       customers?
3. Play music first thing               • New challenge?
4. Have a children's problem-
   solver competition
5. Re-write your job
   description as an explorer,
   astronaut or artist


 5/8/2012                      www.6-heads.com                              32
“The greatest danger for all
 of us is not that our aim is
  too high and we miss it
but that our aim is too low
      and we reach it”
        Michelangelo
Next Steps Q&A

• Contacts and follow-ups…




5/8/2012               www.6-heads.com   34

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Inspiration, Innovation and Impact Series Part 1

  • 2. Impact, Inspiration, Innovation …create new and better leaders organisations planet 5/8/2012 www.6-heads.com 2
  • 3. Impact, Inspiration, Innovation • What is the most innovative thing you have seen /done recently? • What is the biggest problem you'd like to solve or opportunity you'd like to exploit? Frame this as "I wish my organisation could..." • What are the barriers stopping you from making this wish come true? 5/8/2012 www.6-heads.com 3
  • 4. Agenda: Impact, Inspiration, Innovation A six part series: 1. Frame the series: Understand 2. Set the scene: Prepare 3. Think like Yunnus: Develop the challenge 4. Do “20/40” exercises: Build capability 5. Explore new options: Create new ideas 6. Act: Develop a plan 5/8/2012 www.6-heads.com 4
  • 6. 1. Understand: Innovation “…new and creating value for society” 5/8/2012 www.6-heads.com 6
  • 7. 1. Understand: Innovation “…new and creating value for society” 5/8/2012 www.6-heads.com 7
  • 8. 1. Understand: Why? 5/8/2012 www.6-heads.com 8
  • 9. 1. Understand: Why? 5/8/2012 www.6-heads.com 9
  • 10. 1. Understand: Why? 5/8/2012 www.6-heads.com 10
  • 11. 1. Understand: Why now? 5/8/2012 www.6-heads.com 11
  • 12. 1. Understand: Why me? 5/8/2012 www.6-heads.com 12
  • 13. Agenda: Impact, Inspiration, Innovation A six part series: 1. Frame the series: Understand 2. Set the scene: Prepare 3. Think like Yunnus: Develop the challenge 4. Do “20/40” exercises: Build capability 5. Explore new options: Create new ideas 6. Act: Develop a plan 5/8/2012 www.6-heads.com 13
  • 14. 2. Prepare: Role “Leaders don’t just make products and decisions, leaders make meaning” 5/8/2012 www.6-heads.com 14
  • 15. 2. Prepare: Mindset 5/8/2012 www.6-heads.com 15
  • 16. 2. Prepare: Role Invite others 5/8/2012 www.6-heads.com 16
  • 17. 4. Prepare: Constraints “innovate inside the box” 5/8/2012 www.6-heads.com 17
  • 18. 5. Prepare: Scale Scale Transformational 2. 4. 5. 1. 3. Incremental Product Process System 5/8/2012 www.6-heads.com 18
  • 19. Agenda: Impact, Inspiration, Innovation A six part series: 1. Frame the series: Understand 2. Set the scene: Prepare 3. Think like Yunnus: Develop the challenge 4. Do “20/40” exercises: Build capability 5. Explore new options: Create new ideas 6. Act: Develop a plan 5/8/2012 www.6-heads.com 19
  • 20. Develop the challenge: What made them special? Apple iPod Grameen 5/8/2012 www.6-heads.com 20
  • 21. Develop the challenge: Stretch “You will only answer the problem you are trying to solve” What do you want to do? I wish: ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… 5/8/2012 www.6-heads.com 21
  • 22. Develop the challenge: 5 Why’s Will provide you with fresh perspective on the problem and identify if you are not addressing a root cause: • Why? • Why? • Why? • Why? • Why? 5/8/2012 www.6-heads.com 22
  • 23. Develop the challenge: Stretch example I WISH “We had more revenue” Why?: We can do more projects Why?: Our current projects aren't bringing in enough revenue Why? They aren't having the impact we expected Why? NGO’s aren’t responding to them Why?: They don’t think they are useful 5/8/2012 www.6-heads.com 23
  • 24. Develop the challenge: Stretch example I WISH “We had more revenue” Is the real challenge how to better meet the needs of NGO’s? 5/8/2012 www.6-heads.com 24
  • 25. State your fresh challenge ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… 5/8/2012 www.6-heads.com 25
  • 26. Develop the challenge: Other ways to stretch your challenge Re-expression Related worlds Revolution Random Links • Use alternative • Other Redefine your • Pick a random words organisations assumptions: item. How is • Use different • Other people • Exaggerate your problem senses with related • Reverse like this item? • Use someone expertise • Oppose else’s • Science, • Reduce perspective history, nature 5/8/2012 www.6-heads.com 26
  • 27. Develop the challenge: Other ways to stretch your challenge Re-expression Related worlds Revolution Random Links • Use alternative • Other Redefine your • Pick a random words organisations assumptions: item. How is • Use different • Other people • Exaggerate your problem senses with related like this item? • Use someone expertise • Reverse else’s • Science, • Oppose perspective history, nature • Reduce I WISH “We had more revenue” “I wish we had NO revenue” 5/8/2012 www.6-heads.com 27
  • 28. Develop the challenge: Other ways to stretch your challenge Re-expression Related worlds Revolution Random Links • Use alternative • Other Redefine your • Pick a random words organisations assumptions: item. How is • Use different • Other • Exaggerate your problem senses people with • Reverse like this item? • Use someone related • Oppose else’s expertise • Reduce perspective • Science, history, nature I WISH “We The very had more rich banker revenue” 5/8/2012 www.6-heads.com 28
  • 29. State your fresh challenge ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… ………………………………………………………………………………… 5/8/2012 www.6-heads.com 29
  • 30. Agenda: Impact, Inspiration, Innovation A six part series: 1. Frame the series: Understand 2. Set the scene: Prepare 3. Think like Yunnus: Develop the challenge 4. Do “20/40” exercises: Build capability 5. Explore new options: Create new ideas 6. Act: Develop a plan 5/8/2012 www.6-heads.com 30
  • 31. Preparation: Personal Experiments in 20/40 Vision Daily to do - • It would be cool if…? • Learn something new: go • I am inspired by…? to a lecture/download one • A trend I spotted today…? on a topic you’ve never • New route I’ve taken to heard of… work/coffee machine/etc….? • Talk to someone random • 1 thing said/done that I don’t agree with…? (for at least 10mins) • A new things I did that aren’t • Map someone else doing meant for me…. E.g. visit something e.g. shop games arcade, get a facial, drive a truck… • Find a crazy idea 5/8/2012 www.6-heads.com 31
  • 32. Preparation: Organisational Experiments in 20/40 Vision To do To reflect 1. Have lunch with someone • How could I use this insight to you don’t know think differently about my 2. Take your team out… for a organisation? walk, for shopping, for a bus ride, for a tourist visit, for a • What would this mean for my child experience customers? 3. Play music first thing • New challenge? 4. Have a children's problem- solver competition 5. Re-write your job description as an explorer, astronaut or artist 5/8/2012 www.6-heads.com 32
  • 33. “The greatest danger for all of us is not that our aim is too high and we miss it but that our aim is too low and we reach it” Michelangelo
  • 34. Next Steps Q&A • Contacts and follow-ups… 5/8/2012 www.6-heads.com 34