1. Cornerstone Enrollment Services
179 Belle Forest Circle
Nashville, TN 37221
866-370-3401
www.CornerstoneVB.com
services@cornerstonevb.com
Increase Engagement
Improve Enrollments
Ensure Understanding

2. About Cornerstone Enrollment Services
Founded in 2004, Cornerstone Enrollment Services, based in Nashville, TN
with an office in Breckenridge, CO, specializes in benefits communication and
enrollment services. With more than ten years of serving large companies
well, Cornerstone functions to deliver successful open enrollments. To date,
we have:
• Delivered successful enrollments for employers ranging from 250 to
10,000 benefit eligible employees
• Developed a reputation for exceptional account service and retention
• Established ourselves as a “go-to” resource for leading employee
benefits insurance carriers and brokers in the industry
• Completed our call center in 2007, which is available for clients,
along with our benefit and self-service enrollment solutions
As your enrollment solution, Cornerstone can help identify benefits-related
challenges and develop a strategy to help generate understanding and appre-
ciation for the offered benefit plans. We create customized communication
strategies to ensure employees fully understand their benefits, the enrollment
process is taken care of, and the ongoing benefits administration is setup
correctly and functioning properly.
Cornerstone Goals
Cornerstone helps clients look at each enrollment event and each employee
interaction as an opportunity to emphasize desired key messages, increase
employee engagement, and improve the way employees enroll, participate and
perceive their benefits.

3. Project Management
A Cornerstone distinctive is that a Cornerstone principal is fully engaged for
each project to provide high-level oversight and ensure a thorough and suc-
cessful communication project. Cornerstone provides a fully turnkey solution
to benefit communication and enrollment, serving as a focused, competent
and capable partner for both the benefit advisor and employer. Once we en-
gage on a project, we handle all aspects of the case from setup to the benefit
communications, from the actual enrollment to delivery of the deduction
file to HR.
We’ve managed projects ranging in size from 250 to over 10,000 employees. In
our more than ten years of providing benefit communications and enrollment
services, we’ve served our partnering brokers and carrier representatives well
and can share references and testimonials of our work.
Solutions
Cornerstone offers customized solutions to develop and implement successful
benefit enrollment processes. When employees don’t understand the value
or structure of their benefits, they are more likely to make choices that could
negatively affect their health and productivity. Cornerstone works closely with
employees to communicate and educate so they have a better understanding
and appreciation of the benefits available.

4. Benefit Communications
Another Cornerstone distinctive is that Cornerstone creates
and produces, in house, all of the communication materials
necessary for a successful enrollment. Benefit communica-
tion material can be customized to the group whether it be
digital interactive, or printed. Cornerstone utilizes a wide range of communi-
cation approaches to maximize employee awareness and participation.
Additionally, Cornerstone’s increasingly relevant Hispanic Enrollment Service
provides all communication materials in Spanish translation to fully engage
Spanish speaking employees. When communicating one-on-one on-site,
whether in English, Spanish or other needed languages, you can be confident
that our team is comprised of only highly trained, career benefit counsel-
ors. We pay a per-diem salary to our counselors - not commission, thus
providing a healthy and appropriate incentive to communicate benefits for
the right reason.
Cornerstone’s success is the result of managing every
case in a way that meets the needs of eligible employ-
ees, exceeds the expectations of HR, and satisfies the
expectations of the broker and carrier representatives.
Self-Service Enrollment
Cornerstone can help effectively introduce a benefit self-service enrollment
solution for employees to elect their benefits online. Cornerstone’s self-service
enrollment doesn’t mean that employees are on their own. When needed as
part of the self-service introduction, a team of salaried benefit counselors will
be available through our call center or on-site to help employees understand
the online enrollment process and make informed decisions about their bene-

5. There are a range of effective benefit technology strategies available currently.
Let us sit down together to discuss what is available in the benefits marketplace.
On-site Enrollment
Face to face, on-site benefit communications between
a counselor and an eligible employee was a standard
enrollment context when we started back in 2004, and we
believe the value and merit for face to face communication
continues to exist. With an on-site project, we service the
employer with a team of full-time, salaried, benefit coun-
selors. The objective of our team is to communicate and educate company
employees, attend to each eligible employee’s specific need and ensure that
our team is properly and fully trained on the benefits offered.
Call Center Enrollment
If company employees work across a corporate campus or are distributed
across multiple states, Cornerstone’s call center is a great solution for as-
sisting in the enrollment of team member benefit plans. Cornerstone’s call
center, with its hub in Nashville, has dedicated counselor enrollment stations
to communicate benefits to employees all across the country. All calls are
received by benefit counselors located in the United States with a client
specific, toll free phone number assigned to the project. Scheduled out-
bound services are also an option, and can be an effective part of a call
center benefit communication strategy.

6. Cornerstone Services for Brokers
Today’s benefit marketplace is challenging with increased competitive pres-
sures and administrative complexity. It’s time to rely on a team nationally
recognized as a valuable and relationship enhancing benefits industry resource:
Cornerstone Enrollment Services. Remaining valuable for existing clients
is a key concern for all benefit advisors. We can be an important part of the
services and solutions you provide your valuable client.
Cornerstone Promise
Our team will communicate available benefits in a comprehensive, professional
and accurate manner. We will work diligently to ensure that employees have
the opportunity to understand and elect the benefits most appropriate for them
and their loved ones.
CORNERSTONE IS YOUR PARTNER
FOR A VERSATILE APPROACH TO
BENEFIT STRATEGIES.
By incorporating our benefit communication strategies, you in-
crease choice and understanding for employees while also deliver-
ing value and sophistication for employers. This will help keep your
clients engaged with you for the long term.

7. Ongoing Service
Cornerstone doesn’t stop after the open enrollment. We offer ongoing service to
onboard newly eligible employees, process eligibility changes, manage COBRA
services and answer questions for existing policy holders. By managing these
important ongoing needs, we free up the advisor and human resources to focus
on other important aspects of administering employee benefits.
Multi-Lingual Solutions
Cornerstone offers Multi-Lingual benefit counselors for groups who have
employees that need to understand the benefits offered in their language of
origin. Offering this service guarantees that employees can access the best
communication possible and have their questions answered.
Scope of Services
Cornerstone can produce worksite solutions and be that valuable engagement
partner from start to finish. Let’s take some time to talk soon about an upcoming
benefit communication or enrollment project you have in the near future.
Call us at (866) 370-3401 or email us at services@cornerstonevb.com
In sum, our services include:
• Benefit Communications
• Licensed Counselors
• Call Center Support
• Self-Service Benefit Technology Implementation
• Perpetual Enrollment, known as onboarding
• Dependent Audit
• Bilingual and Multilingual Benefit Communications
• Consolidated Billing
• ACA Compliance Assessment & Implementation
• COBRA and employer transition services
• Health Risk Assessments and Biometric Screening

8. ACA Compliance
Cornerstone has expertise to assess current practices that ensure compliance
with the healthcare law. One of our strategists will work with the group to
advise and provide an effective assessment to ensure compliance.
Benefit Technology
Cornerstone is consultative as to which technology you choose to host your
benefit enrollment and administration. There are a lot of options; the good, the
marginal, and yes, the not so good. If you want a solution that can integrate
into your existing payroll or have other system objectives, we can help and
have a current breadth of knowledge for available options. The landscape for
benefit technology is ever-changing, so let’s take some time to discuss your
client’s needs.
Cornerstone Enrollment Services
179 Belle Forest Circle
Nashville, TN 37221
866-370-3401
www.CornerstoneVB.com
services@cornerstonevb.com