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@NICKWECREATE




SWITCH ON
HOW TO COLLABORATIVELY INNOVATE A
RADICALLY BETTER... FUTURE

NICK JANKEL, WECREATE
DUBLIN AIRPORT AUTHORITY
MARCH 2012
SWITCH ON
INNOVATE DISRUPTIVELY
COLLABORATE AMBITIOUSLY
DO IT ALL PURPOSEFULLY
WHAT ATTRACTS YOU MOST TO THIS
SESSION?

HOW DOES THIS TOPIC CONNECT WITH
YOUR GOALS?

WHAT ARE THE TIMES IN YOUR LIFE THAT
YOU FEEL MOST ENERGIZED AND VITAL?
INNOVATION
INTUITIVE HUMAN CAPACITY TO SOLVE
PROBLEMS
5 MILLENNIA
100 WATTS / DAY + 10 TOOLS
                     10
10,000 WATTS / DAY + 10 TOOLS
INNOVATION IS IN OUR DNA
  AND MAKES US HUMAN
IMPACTFUL
LEVERAGE OF IDEAS
INCREMENTAL
EVOLUTIONARY
DISRUPTIVE
REVOLUTIONARY
“You can never change
things by fighting the
existing reality. To
change something,
build a new model that
makes the existing
model obsolete.”

BUCKMINSTER FULLER
DISRUPTIVE
INNOVATIONS
DESTABILISE
STATUS QUO
CREATE
THE FUTURE TO OUR ADVANTAGE
CREATIVE
DESTRUCTION
EDGE
OF CHAOS

(MAXIMUM RATES OF GENERATION /
EVOLUTION)
CORE
BUSINESS DRIVEN BY OLD MARKET
INNOVATOR’S
DILEMMA
“The innovator's dilemma [is]
that 'good' companies often
begin their descent into failure
by aggressively investing in
the products and services that
their most profitable
customers want.”

CLAYTON CHRISTENSEN
FAIL
FINISH THESE SENTENCES...
STATUS QUO
MAINTAINED BY OUTDATED ASSUMPTIONS
BIASES
HELP WITH SURVIVING
PREVENT
US THRIVING
SHARE AN ASSUMPTION THAT NO LONGER
SERVES YOU
SURFACE
ASSUMPTIONS IF WE WANT TO
BREAKTHROUGH
SWITCH
THE BUSINESS
CHANGE
THE RULES FOREVER
THE SWITCH                   BREAKTHROUGH
                                  CONCEPT




             THE PROBLEM

                             BREAKTHROUGH
                               PROPOSITION




             CONVENTIONAL
             PROPOSITION

                             BREAKTHROUGH
                                 INSIGHT(S)




             CONVENTIONS /
             ASSUMPTIONS
KODAK INVENTED DIGITAL
CAMERA BUT COULDN’T GET
 WHERE VALUE RESIDES FOR
THE NETWORKED CONSUMER
THE SWITCH: IMAGING                   BREAKTHROUGH
                                           CONCEPT




                      THE PROBLEM
                                      BREAKTHROUGH
                                        PROPOSITION




                      CONVENTIONAL
                      PROPOSITION
                                      BREAKTHROUGH
                                          INSIGHT(S)




                      CONVENTIONS /
                      ASSUMPTIONS
THE SWITCH: IMAGING                       BREAKTHROUGH
                                               CONCEPT


       People are no longer using
         photographic film or
                 paper.


                          THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION




                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
                                              INSIGHT(S)




                          CONVENTIONS /
                          ASSUMPTIONS
THE SWITCH: IMAGING                       BREAKTHROUGH
                                               CONCEPT


       People are no longer using
         photographic film or
                 paper.


                           THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
       We enable people to print
       out and store their photos.
        We leverage the scarcity
         and unique quality of
           tangible artifacts.
                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
                                              INSIGHT(S)




                          CONVENTIONS /
                          ASSUMPTIONS
THE SWITCH: IMAGING                       BREAKTHROUGH
                                               CONCEPT


       People are no longer using
         photographic film or
                 paper.


                           THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
       We enable people to print
       out and store their photos.
        We leverage the scarcity
         and unique quality of
           tangible artifacts.
                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
                                              INSIGHT(S)
           People use photos to
          commemorate special
         moments. They are scarce.

                          CONVENTIONS /
                          ASSUMPTIONS
THE SWITCH: IMAGING                       BREAKTHROUGH
                                               CONCEPT


       People are no longer using
         photographic film or
                 paper.


                           THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
       We enable people to print
       out and store their photos.
        We leverage the scarcity
         and unique quality of
           tangible artifacts.
                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
                                              INSIGHT(S)
           People use photos to             People use photos as a form
          commemorate special                  of instant expression,
         moments. They are scarce.                  identity and
                                             communication. They are
                          CONVENTIONS /              abundant.
                          ASSUMPTIONS
THE SWITCH: IMAGING                       BREAKTHROUGH
                                               CONCEPT


       People are no longer using
         photographic film or
                 paper.


                           THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
       We enable people to print
                                            We enable people to take photos
       out and store their photos.
                                             instantly on their phone - and
        We leverage the scarcity
                                            then share, enhance and remix
         and unique quality of
                                              them together. We leverage
           tangible artifacts.
                                               abundant flows of digital
                          CONVENTIONAL                 creativity.
                          PROPOSITION
                                          BREAKTHROUGH
                                              INSIGHT(S)
           People use photos to             People use photos as a form
          commemorate special                  of instant expression,
         moments. They are scarce.                  identity and
                                             communication. They are
                          CONVENTIONS /              abundant.
                          ASSUMPTIONS
THE SWITCH: IMAGING                       BREAKTHROUGH
                                               CONCEPT


       People are no longer using                   Flickr, Photoshop,
         photographic film or                     Shutterfly, iPhone, Zeiss
                 paper.                                  lenses etc.


                           THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
       We enable people to print
                                            We enable people to take photos
       out and store their photos.
                                             instantly on their phone - and
        We leverage the scarcity
                                            then share, enhance and remix
         and unique quality of
                                              them together. We leverage
           tangible artifacts.
                                               abundant flows of digital
                          CONVENTIONAL                 creativity.
                          PROPOSITION
                                          BREAKTHROUGH
                                              INSIGHT(S)
           People use photos to             People use photos as a form
          commemorate special                  of instant expression,
         moments. They are scarce.                  identity and
                                             communication. They are
                          CONVENTIONS /              abundant.
                          ASSUMPTIONS
IN 1983, ONLY
  THOSE WHO
 COULD USE A
COMMAND LINE
 COULD USE A
   COMPUTER
THE SWITCH: THE PC                   BREAKTHROUGH
                                          CONCEPT




                     THE PROBLEM
                                     BREAKTHROUGH
                                       PROPOSITION




                     CONVENTIONAL
                     PROPOSITION
                                     BREAKTHROUGH
                                         INSIGHT(S)




                     CONVENTIONS /
                     ASSUMPTIONS
THE SWITCH: THE PC                       BREAKTHROUGH
                                              CONCEPT


      Everyday people are not
     buying or using computers
      as much as they should.


                         THE PROBLEM
                                         BREAKTHROUGH
                                           PROPOSITION




                         CONVENTIONAL
                         PROPOSITION
                                         BREAKTHROUGH
                                             INSIGHT(S)




                         CONVENTIONS /
                         ASSUMPTIONS
THE SWITCH: THE PC                       BREAKTHROUGH
                                              CONCEPT


      Everyday people are not
     buying or using computers
      as much as they should.


                         THE PROBLEM
                                         BREAKTHROUGH
                                           PROPOSITION
         We design computers
           as productivity
          maximers that can
         help businesses win.

                         CONVENTIONAL
                         PROPOSITION
                                         BREAKTHROUGH
                                             INSIGHT(S)




                         CONVENTIONS /
                         ASSUMPTIONS
THE SWITCH: THE PC                        BREAKTHROUGH
                                               CONCEPT


      Everyday people are not
     buying or using computers
      as much as they should.


                          THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
         We design computers
           as productivity
          maximers that can
         help businesses win.

                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
          Productivity is the goal of         INSIGHT(S)
         life. Technology helps us be
         more productive cogs in the
          machine (growing profits,
                   GDP etc.)
                          CONVENTIONS /
                          ASSUMPTIONS
THE SWITCH: THE PC                        BREAKTHROUGH
                                               CONCEPT


      Everyday people are not
     buying or using computers
      as much as they should.


                          THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
         We design computers
           as productivity
          maximers that can
         help businesses win.

                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
          Productivity is the goal of         INSIGHT(S)
         life. Technology helps us be           Creativity is the goal of
         more productive cogs in the            life. We are all here to
          machine (growing profits,            express not produce and
                   GDP etc.)                            possess.
                          CONVENTIONS /
                          ASSUMPTIONS
THE SWITCH: THE PC                        BREAKTHROUGH
                                               CONCEPT


      Everyday people are not
     buying or using computers
      as much as they should.


                          THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
         We design computers
           as productivity                      We design computers to be
          maximers that can                     a force for amazing human
         help businesses win.                      creativity - delightful,
                                                    usable, empowering.
                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
          Productivity is the goal of         INSIGHT(S)
         life. Technology helps us be           Creativity is the goal of
         more productive cogs in the            life. We are all here to
          machine (growing profits,            express not produce and
                   GDP etc.)                            possess.
                          CONVENTIONS /
                          ASSUMPTIONS
THE SWITCH: THE PC                        BREAKTHROUGH
                                               CONCEPT


      Everyday people are not                       Think different with a
     buying or using computers                         Mac... (and its
      as much as they should.                            ecosystem)


                          THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION
         We design computers
           as productivity                      We design computers to be
          maximers that can                     a force for amazing human
         help businesses win.                      creativity - delightful,
                                                    usable, empowering.
                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
          Productivity is the goal of         INSIGHT(S)
         life. Technology helps us be           Creativity is the goal of
         more productive cogs in the            life. We are all here to
          machine (growing profits,            express not produce and
                   GDP etc.)                            possess.
                          CONVENTIONS /
                          ASSUMPTIONS
GM ‘INVENTED’ 20TH C
    MANAGEMENT
  TECHNIQUES YET
 WENT BUST IN THE
       21ST C
THE SWITCH: MOTORING                   BREAKTHROUGH
                                            CONCEPT




                       THE PROBLEM
                                       BREAKTHROUGH
                                         PROPOSITION




                       CONVENTIONAL
                       PROPOSITION
                                       BREAKTHROUGH
                                           INSIGHT(S)




                       CONVENTIONS /
                       ASSUMPTIONS
THE SWITCH: MOTORING                    BREAKTHROUGH
                                             CONCEPT

       Our customers don’t want
      our cars and our employees
           won’t make them
              effectively.


                         THE PROBLEM
                                        BREAKTHROUGH
                                          PROPOSITION




                         CONVENTIONAL
                         PROPOSITION
                                        BREAKTHROUGH
                                            INSIGHT(S)




                        CONVENTIONS /
                        ASSUMPTIONS
THE SWITCH: MOTORING                    BREAKTHROUGH
                                             CONCEPT

       Our customers don’t want
      our cars and our employees
           won’t make them
              effectively.


                         THE PROBLEM
                                        BREAKTHROUGH
      We design big American cars to      PROPOSITION
       target specific demographics
       and become obsolete quickly.
        We expect our employees to
      manufacture our designs with
           maximum efficiency.
                         CONVENTIONAL
                         PROPOSITION
                                        BREAKTHROUGH
                                            INSIGHT(S)




                        CONVENTIONS /
                        ASSUMPTIONS
THE SWITCH: MOTORING                    BREAKTHROUGH
                                             CONCEPT

       Our customers don’t want
      our cars and our employees
           won’t make them
              effectively.


                         THE PROBLEM
                                        BREAKTHROUGH
      We design big American cars to      PROPOSITION
       target specific demographics
       and become obsolete quickly.
        We expect our employees to
      manufacture our designs with
           maximum efficiency.
                         CONVENTIONAL
                         PROPOSITION
                                        BREAKTHROUGH
                                            INSIGHT(S)

         Consumers and employees
         will suck up whatever we
          think they should have.

                        CONVENTIONS /
                        ASSUMPTIONS
THE SWITCH: MOTORING                    BREAKTHROUGH
                                             CONCEPT

       Our customers don’t want
      our cars and our employees
           won’t make them
              effectively.


                         THE PROBLEM
                                        BREAKTHROUGH
      We design big American cars to      PROPOSITION
       target specific demographics
       and become obsolete quickly.
        We expect our employees to
      manufacture our designs with
           maximum efficiency.
                         CONVENTIONAL
                         PROPOSITION
                                        BREAKTHROUGH
                                            INSIGHT(S)

         Consumers and employees           Consumers wants cars that
         will suck up whatever we             match their values.
          think they should have.          Employees want to work in
                                           companies that have values.
                        CONVENTIONS /
                        ASSUMPTIONS
THE SWITCH: MOTORING                    BREAKTHROUGH
                                             CONCEPT

       Our customers don’t want
      our cars and our employees
           won’t make them
              effectively.


                         THE PROBLEM
                                        BREAKTHROUGH
      We design big American cars to      PROPOSITION
       target specific demographics
       and become obsolete quickly.           We help consumers and
        We expect our employees to          creators develop automobile
      manufacture our designs with             services in the spirit of
           maximum efficiency.              collaboration - sharing risks
                                                   and rewards.
                         CONVENTIONAL
                         PROPOSITION
                                        BREAKTHROUGH
                                            INSIGHT(S)

         Consumers and employees           Consumers wants cars that
         will suck up whatever we             match their values.
          think they should have.          Employees want to work in
                                           companies that have values.
                        CONVENTIONS /
                        ASSUMPTIONS
THE SWITCH: MOTORING                    BREAKTHROUGH
                                             CONCEPT

       Our customers don’t want
      our cars and our employees               Local Motors, Zipcars,
           won’t make them                          RelayRides
              effectively.


                         THE PROBLEM
                                        BREAKTHROUGH
      We design big American cars to      PROPOSITION
       target specific demographics
       and become obsolete quickly.           We help consumers and
        We expect our employees to          creators develop automobile
      manufacture our designs with             services in the spirit of
           maximum efficiency.              collaboration - sharing risks
                                                   and rewards.
                         CONVENTIONAL
                         PROPOSITION
                                        BREAKTHROUGH
                                            INSIGHT(S)

         Consumers and employees           Consumers wants cars that
         will suck up whatever we             match their values.
          think they should have.          Employees want to work in
                                           companies that have values.
                        CONVENTIONS /
                        ASSUMPTIONS
1 CHILD DIES
EVERY 5 SECONDS
 FROM HUNGER-
RELATED CAUSES
THE SWITCH: CHILD MALNUTRITION       BREAKTHROUGH
                                          CONCEPT




                     THE PROBLEM
                                     BREAKTHROUGH
                                       PROPOSITION




                     CONVENTIONAL
                     PROPOSITION
                                     BREAKTHROUGH
                                         INSIGHT(S)




                     CONVENTIONS /
                     ASSUMPTIONS
THE SWITCH: CHILD MALNUTRITION            BREAKTHROUGH
                                               CONCEPT

     Children in rural areas are
         not getting enough
      nutrients. Industry can’t
        access BOP markets.


                           THE PROBLEM
                                          BREAKTHROUGH
                                            PROPOSITION




                          CONVENTIONAL
                          PROPOSITION
                                          BREAKTHROUGH
                                              INSIGHT(S)




                          CONVENTIONS /
                          ASSUMPTIONS
THE SWITCH: CHILD MALNUTRITION             BREAKTHROUGH
                                                CONCEPT

     Children in rural areas are
         not getting enough
      nutrients. Industry can’t
        access BOP markets.


                           THE PROBLEM
                                           BREAKTHROUGH
                                             PROPOSITION
       Commercial solutions are not
        feasible (high cost, resource
      intensive, low profit). Food aid
              will have to do.

                           CONVENTIONAL
                           PROPOSITION
                                           BREAKTHROUGH
                                               INSIGHT(S)




                           CONVENTIONS /
                           ASSUMPTIONS
THE SWITCH: CHILD MALNUTRITION             BREAKTHROUGH
                                                CONCEPT

     Children in rural areas are
         not getting enough
      nutrients. Industry can’t
        access BOP markets.


                           THE PROBLEM
                                           BREAKTHROUGH
                                             PROPOSITION
       Commercial solutions are not
        feasible (high cost, resource
      intensive, low profit). Food aid
              will have to do.

                           CONVENTIONAL
                           PROPOSITION
                                           BREAKTHROUGH
                                               INSIGHT(S)
        Poor people are unable to take
          part in a global, sustainable
        economy. Vertically-integrated
            industries create profit.
                           CONVENTIONS /
                           ASSUMPTIONS
THE SWITCH: CHILD MALNUTRITION             BREAKTHROUGH
                                                CONCEPT

     Children in rural areas are
         not getting enough
      nutrients. Industry can’t
        access BOP markets.


                           THE PROBLEM
                                           BREAKTHROUGH
                                             PROPOSITION
       Commercial solutions are not
        feasible (high cost, resource
      intensive, low profit). Food aid
              will have to do.

                           CONVENTIONAL
                           PROPOSITION
                                           BREAKTHROUGH
                                               INSIGHT(S)
        Poor people are unable to take
          part in a global, sustainable           Poor people can be
        economy. Vertically-integrated        empowered to contribute to
            industries create profit.          a successful win win win
                                                    with industry.
                           CONVENTIONS /
                           ASSUMPTIONS
THE SWITCH: CHILD MALNUTRITION             BREAKTHROUGH
                                                CONCEPT

     Children in rural areas are
         not getting enough
      nutrients. Industry can’t
        access BOP markets.


                           THE PROBLEM
                                           BREAKTHROUGH
                                             PROPOSITION
       Commercial solutions are not           Micro-breweries in rural areas
        feasible (high cost, resource          leveraging local talent (goats,
      intensive, low profit). Food aid         workers, salesforce) removing
              will have to do.                need for refrigeration). Creates
                                              jobs and opens up new markets
                           CONVENTIONAL                 for industry.
                           PROPOSITION
                                           BREAKTHROUGH
                                               INSIGHT(S)
        Poor people are unable to take
          part in a global, sustainable           Poor people can be
        economy. Vertically-integrated        empowered to contribute to
            industries create profit.          a successful win win win
                                                    with industry.
                           CONVENTIONS /
                           ASSUMPTIONS
THE SWITCH: CHILD MALNUTRITION             BREAKTHROUGH
                                                CONCEPT

     Children in rural areas are
         not getting enough                           ShoktiDoi the power
      nutrients. Industry can’t                            yoghurt.
        access BOP markets.


                           THE PROBLEM
                                           BREAKTHROUGH
                                             PROPOSITION
       Commercial solutions are not           Micro-breweries in rural areas
        feasible (high cost, resource          leveraging local talent (goats,
      intensive, low profit). Food aid         workers, salesforce) removing
              will have to do.                need for refrigeration). Creates
                                              jobs and opens up new markets
                           CONVENTIONAL                 for industry.
                           PROPOSITION
                                           BREAKTHROUGH
                                               INSIGHT(S)
        Poor people are unable to take
          part in a global, sustainable           Poor people can be
        economy. Vertically-integrated        empowered to contribute to
            industries create profit.          a successful win win win
                                                    with industry.
                           CONVENTIONS /
                           ASSUMPTIONS
SHE PUTS FOOD ON
 HER CHILDREN’S
  PLATE WHILST
PUTTING FOOD ON
  MANY OTHERS’
“Problems cannot be
solved by the same
level of thinking that
created them.”
ALBERT EINSTEIN
PERMISSION
CHALLENGE CONVENTIONAL THINKING
EXPLORE USING THE TOOL ON A CURRENT
BUSINESS PROBLEM
THE SWITCH                   BREAKTHROUGH
                                  CONCEPT




             THE PROBLEM
                             BREAKTHROUGH
                                      IDEA




             CONVENTIONAL
             PROPOSITION
                             BREAKTHROUGH
                                   INSIGHTS




             CONVENTIONS /
             ASSUMPTIONS
THE SWITCH                                   BREAKTHROUGH
                                                  CONCEPT
      WHAT IS THE BUSINESS AND / OR
            SOCIAL PROBLEM?




                              THE PROBLEM
                                             BREAKTHROUGH
                                                      IDEA




                             CONVENTIONAL
                             PROPOSITION
                                             BREAKTHROUGH
                                                   INSIGHTS




                             CONVENTIONS /
                             ASSUMPTIONS
THE SWITCH                                   BREAKTHROUGH
                                                  CONCEPT
      WHAT IS THE BUSINESS AND / OR
            SOCIAL PROBLEM?




                              THE PROBLEM
      WHAT KIND OF VALUE PROPOSITIONS        BREAKTHROUGH
          LEAD TO THIS PROBLEM?                       IDEA




                             CONVENTIONAL
                             PROPOSITION
                                             BREAKTHROUGH
                                                   INSIGHTS




                             CONVENTIONS /
                             ASSUMPTIONS
THE SWITCH                                     BREAKTHROUGH
                                                    CONCEPT
      WHAT IS THE BUSINESS AND / OR
            SOCIAL PROBLEM?




                               THE PROBLEM
      WHAT KIND OF VALUE PROPOSITIONS          BREAKTHROUGH
          LEAD TO THIS PROBLEM?                         IDEA




                              CONVENTIONAL
                              PROPOSITION
         WHAT DO WE HAVE TO BELIEVE TO         BREAKTHROUGH
       UNDERPIN AND VALIDATE THIS THINKING /         INSIGHTS
                  PROPOSITION?




                              CONVENTIONS /
                              ASSUMPTIONS
THE SWITCH                                     BREAKTHROUGH
                                                    CONCEPT
      WHAT IS THE BUSINESS AND / OR
            SOCIAL PROBLEM?




                               THE PROBLEM
      WHAT KIND OF VALUE PROPOSITIONS          BREAKTHROUGH
          LEAD TO THIS PROBLEM?                         IDEA




                              CONVENTIONAL
                              PROPOSITION
         WHAT DO WE HAVE TO BELIEVE TO         BREAKTHROUGH
       UNDERPIN AND VALIDATE THIS THINKING /         INSIGHTS
                  PROPOSITION?




                              CONVENTIONS /        WHAT IS A NEW WAY OF THINKING
                              ASSUMPTIONS                ABOUT THE WORLD?
THE SWITCH                                     BREAKTHROUGH
                                                    CONCEPT
      WHAT IS THE BUSINESS AND / OR
            SOCIAL PROBLEM?




                               THE PROBLEM
      WHAT KIND OF VALUE PROPOSITIONS          BREAKTHROUGH
          LEAD TO THIS PROBLEM?                         IDEA




                              CONVENTIONAL      WHAT KIND OF VALUE PROPOSITIONS WOULD
                              PROPOSITION            EMERGE FROM THESE INSIGHTS?

         WHAT DO WE HAVE TO BELIEVE TO         BREAKTHROUGH
       UNDERPIN AND VALIDATE THIS THINKING /         INSIGHTS
                  PROPOSITION?




                              CONVENTIONS /        WHAT IS A NEW WAY OF THINKING
                              ASSUMPTIONS                ABOUT THE WORLD?
THE SWITCH                                     BREAKTHROUGH
                                                    CONCEPT
      WHAT IS THE BUSINESS AND / OR
            SOCIAL PROBLEM?




                                                   WHAT IS THE BASIC IDEA / STRAPLINE /
                               THE PROBLEM                       BRAND?
      WHAT KIND OF VALUE PROPOSITIONS          BREAKTHROUGH
          LEAD TO THIS PROBLEM?                         IDEA




                              CONVENTIONAL      WHAT KIND OF VALUE PROPOSITIONS WOULD
                              PROPOSITION            EMERGE FROM THESE INSIGHTS?

         WHAT DO WE HAVE TO BELIEVE TO         BREAKTHROUGH
       UNDERPIN AND VALIDATE THIS THINKING /         INSIGHTS
                  PROPOSITION?




                              CONVENTIONS /        WHAT IS A NEW WAY OF THINKING
                              ASSUMPTIONS                ABOUT THE WORLD?
WHAT DID YOU NOTICE ABOUT EACH
BREAKTHROUGH INSIGHT?
DISRUPTION
ACCESSIBLE
USABLE
ENJOYABLE
LIBERATING
OPEN VIEW OF HUMAN NATURE / THE
WORLD
THE SWITCH                   BREAKTHROUGH
                                  CONCEPT




             THE PROBLEM
                             BREAKTHROUGH
                                      IDEA




             CONVENTIONAL
             PROPOSITION
                             BREAKTHROUGH
                                   INSIGHTS




             CONVENTIONS /
             ASSUMPTIONS
THE SWITCH                   BREAKTHROUGH
                                  CONCEPT




             THE PROBLEM
                             BREAKTHROUGH
                                      IDEA




             CONVENTIONAL
             PROPOSITION
                             BREAKTHROUGH
                                   INSIGHTS




                                  WHAT IS A MORE EMPOWERING,
             CONVENTIONS /      LIBERATING OR ABUNDANT VIEW OF
             ASSUMPTIONS                      LIFE?
THE SWITCH                   BREAKTHROUGH
                                  CONCEPT




             THE PROBLEM
                             BREAKTHROUGH
                                      IDEA




                              HOW COULD YOU DESIGN A PROPOSITION FOR
             CONVENTIONAL       MAXIMUM ACCESSIBILITY, USABILITY AND
             PROPOSITION                  ENJOYABILITY?

                             BREAKTHROUGH
                                   INSIGHTS




                                  WHAT IS A MORE EMPOWERING,
             CONVENTIONS /      LIBERATING OR ABUNDANT VIEW OF
             ASSUMPTIONS                      LIFE?
STAND
FOR SOMETHING
PURPOSE
OF ORGANIZATION
SEA CHANGE
PROFIT TO PURPOSE
CONTROL TO EMPOWERMENT
WEALTH TO WELLBEING
HIERARCHY TO NETWORKS
SURVIVING TO THRIVING
REVOLUTION 2.0
WITH LONGER-TERM &
  FURTHER-REACHING
   IMPACTS THAN THE
POLITICAL REVOLUTIONS
THAT HAVE SHAKEN THE
        WORLD
DRIVEN
BY THE WEB
“Predicting the future of the
Internet is easy: anything it
hasn’t yet dramatically
transformed, it will. People,
companies, investors and even
countries can’t stop this
transformation. The only
choice you have is whether
you join the side of innovation
and progress or you don’t.”
CHRIS DIXON
LIBERATING
INTRINSIC HUMAN NATURE TO CREATE,
SHARE, CONNECT
HIERARCHIES ARE
BEING DISSOLVED IN A
     GLOBALISED
   PARTICIPATORY
NETWORKED SOCIETY
ERA
OF MASSIVE CHANGE AT THE HEART OF
HOW THE OS OF THE WORLD
HIERARCHIES /
                                NETWORKS
           BUREAUCRACIES
TRIBES /
 CLASS                MARKETS
POWER
LIES INCREASINGLY AT THE EDGES
OPEN UP
TO VALUE AND VALUES OUTSIDE
OPEN
INNOVATION
IMPACTFUL
LEVERAGE OF IDEAS TOGETHER
THE AMBITIOUS
 KNOW THEY
   NEED TO
COLLABORATE
SHARE
RISKS & REWARDS
BUSINESS
AS UNUSUAL
COLLABORATION TAKES
    A SIGNIFICANT
INVESTMENT OF ENERGY

AND A DIFFERENT WAY
    OF WORKING
CONTROL
TO CO-CREATE
KNOW HOW
TO KNOW WHO, WHAT, WHEN & WHY
GIVE
TO GET
TALK
THEN RELATIONSHIPS, THEN TRANSACTIONS
“Innovation is a by-
product of productive
and engaged networks.”

VERNA ALLEE
IQ
TO CIQ
BACTERIA BETTER
    ABLE TO
  COLLABORATE
THAN MOST OF US!
SWITCH ON
INNOVATE DISRUPTIVELY
COLLABORATE AMBITIOUSLY
DO IT ALL PURPOSEFULLY
RISKY
BUSINESS?
HOLDING ONTO
THE OLD IDEAS IS
   FAR MORE
  DANGEROUS
 THAN RISKING
   NEW ONES
$85 BILLION
TO $0
THE SWITCH: HOME ENTERTAINMENT      BREAKTHROUGH
                                         CONCEPT




                    THE PROBLEM
                                    BREAKTHROUGH
                                      PROPOSITION




                    CONVENTIONAL
                    PROPOSITION
                                    BREAKTHROUGH
                                        INSIGHT(S)




                    CONVENTIONS /
                    ASSUMPTIONS
THE SWITCH: HOME ENTERTAINMENT           BREAKTHROUGH
                                              CONCEPT

       People take out too few
       movies, too infrequently
        from the rental store
       (which are expensive to
                 run).

                         THE PROBLEM
                                         BREAKTHROUGH
                                           PROPOSITION




                         CONVENTIONAL
                         PROPOSITION
                                         BREAKTHROUGH
                                             INSIGHT(S)




                         CONVENTIONS /
                         ASSUMPTIONS
THE SWITCH: HOME ENTERTAINMENT              BREAKTHROUGH
                                                 CONCEPT

        People take out too few
        movies, too infrequently
         from the rental store
        (which are expensive to
                  run).

                            THE PROBLEM
                                            BREAKTHROUGH
        Video rental is a high-cost           PROPOSITION
        event. Come to our stores
       and choose what you want
      for that special night in (and
      if you forget to bring it back,
       you will be punished to our
                 benefit).
                            CONVENTIONAL
                            PROPOSITION
                                            BREAKTHROUGH
                                                INSIGHT(S)




                            CONVENTIONS /
                            ASSUMPTIONS
THE SWITCH: HOME ENTERTAINMENT              BREAKTHROUGH
                                                 CONCEPT

        People take out too few
        movies, too infrequently
         from the rental store
        (which are expensive to
                  run).

                            THE PROBLEM
                                            BREAKTHROUGH
        Video rental is a high-cost           PROPOSITION
        event. Come to our stores
       and choose what you want
      for that special night in (and
      if you forget to bring it back,
       you will be punished to our
                 benefit).
                            CONVENTIONAL
                            PROPOSITION
                                            BREAKTHROUGH
                                                INSIGHT(S)
        Videos are scarce and special
          and we decide which ones
         they should see. Consumers
        must suck up the deal if they
            want to access them.
                            CONVENTIONS /
                            ASSUMPTIONS
THE SWITCH: HOME ENTERTAINMENT              BREAKTHROUGH
                                                 CONCEPT

        People take out too few
        movies, too infrequently
         from the rental store
        (which are expensive to
                  run).

                            THE PROBLEM
                                            BREAKTHROUGH
        Video rental is a high-cost           PROPOSITION
        event. Come to our stores
       and choose what you want
      for that special night in (and
      if you forget to bring it back,
       you will be punished to our
                 benefit).
                            CONVENTIONAL
                            PROPOSITION
                                            BREAKTHROUGH
                                                INSIGHT(S)
        Videos are scarce and special
          and we decide which ones             Movies are abundant so we
         they should see. Consumers             should be able to choose
        must suck up the deal if they           what to watch instantly,
            want to access them.                 learn from each other’s
                            CONVENTIONS /      tastes and not be punished
                            ASSUMPTIONS             for our mistakes.
THE SWITCH: HOME ENTERTAINMENT              BREAKTHROUGH
                                                 CONCEPT

        People take out too few
        movies, too infrequently
         from the rental store
        (which are expensive to
                  run).

                            THE PROBLEM
                                            BREAKTHROUGH
        Video rental is a high-cost           PROPOSITION
        event. Come to our stores
       and choose what you want                  A flexible, simple, enjoyable
      for that special night in (and                 peer-powered online
      if you forget to bring it back,           community where we can all
       you will be punished to our              see, rate and explore movies
                 benefit).                                 together.
                            CONVENTIONAL
                            PROPOSITION
                                            BREAKTHROUGH
                                                INSIGHT(S)
        Videos are scarce and special
          and we decide which ones             Movies are abundant so we
         they should see. Consumers             should be able to choose
        must suck up the deal if they           what to watch instantly,
            want to access them.                 learn from each other’s
                            CONVENTIONS /      tastes and not be punished
                            ASSUMPTIONS             for our mistakes.
THE SWITCH: HOME ENTERTAINMENT              BREAKTHROUGH
                                                 CONCEPT

        People take out too few
        movies, too infrequently
         from the rental store                     LoveFilm, Netflix, Amazon
        (which are expensive to
                  run).

                            THE PROBLEM
                                            BREAKTHROUGH
        Video rental is a high-cost           PROPOSITION
        event. Come to our stores
       and choose what you want                  A flexible, simple, enjoyable
      for that special night in (and                 peer-powered online
      if you forget to bring it back,           community where we can all
       you will be punished to our              see, rate and explore movies
                 benefit).                                 together.
                            CONVENTIONAL
                            PROPOSITION
                                            BREAKTHROUGH
                                                INSIGHT(S)
        Videos are scarce and special
          and we decide which ones             Movies are abundant so we
         they should see. Consumers             should be able to choose
        must suck up the deal if they           what to watch instantly,
            want to access them.                 learn from each other’s
                            CONVENTIONS /      tastes and not be punished
                            ASSUMPTIONS             for our mistakes.
PEER POWERED
  (RATINGS)
     PEER
 EMPOWERED
(NO LATE FEES)
“All power is a trust; we
are accountable for its
exercise; that from the
people, and for the
people all springs, and
all must exist.”
DISRAELI
IN THIS SESSION
INNOVATE: LET GO OF THE OLD TO BREAKTHROUGH
COLLABORATE: TO ACHIEVE AMBITIONS
PURPOSEFULLY: EMPOWER & ENABLE THE
NETWORKED WORLD
“In the long history of
humankind (and animal
kind, too) those who
learned to collaborate
and improvise most
effectively have
prevailed.”
CHARLES DARWIN
The pioneering      Find out more
creative leadership about this and our
                     innovation and
  & collaboration       leadership
     coaching            training at
   programme        www.wecreate.cc
CONNECT
NICK@WECREATE.CC

WECREATE.CC
100OPEN.COM
NICKJANKEL.COM

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Keynote at Dublin Airport Authority

  • 1. @NICKWECREATE SWITCH ON HOW TO COLLABORATIVELY INNOVATE A RADICALLY BETTER... FUTURE NICK JANKEL, WECREATE DUBLIN AIRPORT AUTHORITY MARCH 2012
  • 2. SWITCH ON INNOVATE DISRUPTIVELY COLLABORATE AMBITIOUSLY DO IT ALL PURPOSEFULLY
  • 3. WHAT ATTRACTS YOU MOST TO THIS SESSION? HOW DOES THIS TOPIC CONNECT WITH YOUR GOALS? WHAT ARE THE TIMES IN YOUR LIFE THAT YOU FEEL MOST ENERGIZED AND VITAL?
  • 5. 5 MILLENNIA 100 WATTS / DAY + 10 TOOLS 10 10,000 WATTS / DAY + 10 TOOLS
  • 6. INNOVATION IS IN OUR DNA AND MAKES US HUMAN
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. “You can never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” BUCKMINSTER FULLER
  • 23. CREATE THE FUTURE TO OUR ADVANTAGE
  • 25. EDGE OF CHAOS (MAXIMUM RATES OF GENERATION / EVOLUTION)
  • 28. “The innovator's dilemma [is] that 'good' companies often begin their descent into failure by aggressively investing in the products and services that their most profitable customers want.” CLAYTON CHRISTENSEN
  • 29. FAIL
  • 30.
  • 31.
  • 32.
  • 34. STATUS QUO MAINTAINED BY OUTDATED ASSUMPTIONS
  • 36.
  • 38. SHARE AN ASSUMPTION THAT NO LONGER SERVES YOU
  • 39. SURFACE ASSUMPTIONS IF WE WANT TO BREAKTHROUGH
  • 42. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 43. KODAK INVENTED DIGITAL CAMERA BUT COULDN’T GET WHERE VALUE RESIDES FOR THE NETWORKED CONSUMER
  • 44. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 45. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 46. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print out and store their photos. We leverage the scarcity and unique quality of tangible artifacts. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 47. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print out and store their photos. We leverage the scarcity and unique quality of tangible artifacts. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) People use photos to commemorate special moments. They are scarce. CONVENTIONS / ASSUMPTIONS
  • 48. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print out and store their photos. We leverage the scarcity and unique quality of tangible artifacts. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) People use photos to People use photos as a form commemorate special of instant expression, moments. They are scarce. identity and communication. They are CONVENTIONS / abundant. ASSUMPTIONS
  • 49. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using photographic film or paper. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print We enable people to take photos out and store their photos. instantly on their phone - and We leverage the scarcity then share, enhance and remix and unique quality of them together. We leverage tangible artifacts. abundant flows of digital CONVENTIONAL creativity. PROPOSITION BREAKTHROUGH INSIGHT(S) People use photos to People use photos as a form commemorate special of instant expression, moments. They are scarce. identity and communication. They are CONVENTIONS / abundant. ASSUMPTIONS
  • 50. THE SWITCH: IMAGING BREAKTHROUGH CONCEPT People are no longer using Flickr, Photoshop, photographic film or Shutterfly, iPhone, Zeiss paper. lenses etc. THE PROBLEM BREAKTHROUGH PROPOSITION We enable people to print We enable people to take photos out and store their photos. instantly on their phone - and We leverage the scarcity then share, enhance and remix and unique quality of them together. We leverage tangible artifacts. abundant flows of digital CONVENTIONAL creativity. PROPOSITION BREAKTHROUGH INSIGHT(S) People use photos to People use photos as a form commemorate special of instant expression, moments. They are scarce. identity and communication. They are CONVENTIONS / abundant. ASSUMPTIONS
  • 51.
  • 52. IN 1983, ONLY THOSE WHO COULD USE A COMMAND LINE COULD USE A COMPUTER
  • 53. THE SWITCH: THE PC BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 54. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 55. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity maximers that can help businesses win. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 56. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity maximers that can help businesses win. CONVENTIONAL PROPOSITION BREAKTHROUGH Productivity is the goal of INSIGHT(S) life. Technology helps us be more productive cogs in the machine (growing profits, GDP etc.) CONVENTIONS / ASSUMPTIONS
  • 57. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity maximers that can help businesses win. CONVENTIONAL PROPOSITION BREAKTHROUGH Productivity is the goal of INSIGHT(S) life. Technology helps us be Creativity is the goal of more productive cogs in the life. We are all here to machine (growing profits, express not produce and GDP etc.) possess. CONVENTIONS / ASSUMPTIONS
  • 58. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not buying or using computers as much as they should. THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity We design computers to be maximers that can a force for amazing human help businesses win. creativity - delightful, usable, empowering. CONVENTIONAL PROPOSITION BREAKTHROUGH Productivity is the goal of INSIGHT(S) life. Technology helps us be Creativity is the goal of more productive cogs in the life. We are all here to machine (growing profits, express not produce and GDP etc.) possess. CONVENTIONS / ASSUMPTIONS
  • 59. THE SWITCH: THE PC BREAKTHROUGH CONCEPT Everyday people are not Think different with a buying or using computers Mac... (and its as much as they should. ecosystem) THE PROBLEM BREAKTHROUGH PROPOSITION We design computers as productivity We design computers to be maximers that can a force for amazing human help businesses win. creativity - delightful, usable, empowering. CONVENTIONAL PROPOSITION BREAKTHROUGH Productivity is the goal of INSIGHT(S) life. Technology helps us be Creativity is the goal of more productive cogs in the life. We are all here to machine (growing profits, express not produce and GDP etc.) possess. CONVENTIONS / ASSUMPTIONS
  • 60.
  • 61. GM ‘INVENTED’ 20TH C MANAGEMENT TECHNIQUES YET WENT BUST IN THE 21ST C
  • 62. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 63. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 64. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We expect our employees to manufacture our designs with maximum efficiency. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 65. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We expect our employees to manufacture our designs with maximum efficiency. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Consumers and employees will suck up whatever we think they should have. CONVENTIONS / ASSUMPTIONS
  • 66. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We expect our employees to manufacture our designs with maximum efficiency. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Consumers and employees Consumers wants cars that will suck up whatever we match their values. think they should have. Employees want to work in companies that have values. CONVENTIONS / ASSUMPTIONS
  • 67. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees won’t make them effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We help consumers and We expect our employees to creators develop automobile manufacture our designs with services in the spirit of maximum efficiency. collaboration - sharing risks and rewards. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Consumers and employees Consumers wants cars that will suck up whatever we match their values. think they should have. Employees want to work in companies that have values. CONVENTIONS / ASSUMPTIONS
  • 68. THE SWITCH: MOTORING BREAKTHROUGH CONCEPT Our customers don’t want our cars and our employees Local Motors, Zipcars, won’t make them RelayRides effectively. THE PROBLEM BREAKTHROUGH We design big American cars to PROPOSITION target specific demographics and become obsolete quickly. We help consumers and We expect our employees to creators develop automobile manufacture our designs with services in the spirit of maximum efficiency. collaboration - sharing risks and rewards. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Consumers and employees Consumers wants cars that will suck up whatever we match their values. think they should have. Employees want to work in companies that have values. CONVENTIONS / ASSUMPTIONS
  • 69.
  • 70. 1 CHILD DIES EVERY 5 SECONDS FROM HUNGER- RELATED CAUSES
  • 71. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 72. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 73. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not feasible (high cost, resource intensive, low profit). Food aid will have to do. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 74. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not feasible (high cost, resource intensive, low profit). Food aid will have to do. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Poor people are unable to take part in a global, sustainable economy. Vertically-integrated industries create profit. CONVENTIONS / ASSUMPTIONS
  • 75. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not feasible (high cost, resource intensive, low profit). Food aid will have to do. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Poor people are unable to take part in a global, sustainable Poor people can be economy. Vertically-integrated empowered to contribute to industries create profit. a successful win win win with industry. CONVENTIONS / ASSUMPTIONS
  • 76. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough nutrients. Industry can’t access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not Micro-breweries in rural areas feasible (high cost, resource leveraging local talent (goats, intensive, low profit). Food aid workers, salesforce) removing will have to do. need for refrigeration). Creates jobs and opens up new markets CONVENTIONAL for industry. PROPOSITION BREAKTHROUGH INSIGHT(S) Poor people are unable to take part in a global, sustainable Poor people can be economy. Vertically-integrated empowered to contribute to industries create profit. a successful win win win with industry. CONVENTIONS / ASSUMPTIONS
  • 77. THE SWITCH: CHILD MALNUTRITION BREAKTHROUGH CONCEPT Children in rural areas are not getting enough ShoktiDoi the power nutrients. Industry can’t yoghurt. access BOP markets. THE PROBLEM BREAKTHROUGH PROPOSITION Commercial solutions are not Micro-breweries in rural areas feasible (high cost, resource leveraging local talent (goats, intensive, low profit). Food aid workers, salesforce) removing will have to do. need for refrigeration). Creates jobs and opens up new markets CONVENTIONAL for industry. PROPOSITION BREAKTHROUGH INSIGHT(S) Poor people are unable to take part in a global, sustainable Poor people can be economy. Vertically-integrated empowered to contribute to industries create profit. a successful win win win with industry. CONVENTIONS / ASSUMPTIONS
  • 78. SHE PUTS FOOD ON HER CHILDREN’S PLATE WHILST PUTTING FOOD ON MANY OTHERS’
  • 79. “Problems cannot be solved by the same level of thinking that created them.” ALBERT EINSTEIN
  • 81.
  • 82. EXPLORE USING THE TOOL ON A CURRENT BUSINESS PROBLEM
  • 83. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS CONVENTIONS / ASSUMPTIONS
  • 84. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM BREAKTHROUGH IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS CONVENTIONS / ASSUMPTIONS
  • 85. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS CONVENTIONS / ASSUMPTIONS
  • 86. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL PROPOSITION WHAT DO WE HAVE TO BELIEVE TO BREAKTHROUGH UNDERPIN AND VALIDATE THIS THINKING / INSIGHTS PROPOSITION? CONVENTIONS / ASSUMPTIONS
  • 87. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL PROPOSITION WHAT DO WE HAVE TO BELIEVE TO BREAKTHROUGH UNDERPIN AND VALIDATE THIS THINKING / INSIGHTS PROPOSITION? CONVENTIONS / WHAT IS A NEW WAY OF THINKING ASSUMPTIONS ABOUT THE WORLD?
  • 88. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? THE PROBLEM WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL WHAT KIND OF VALUE PROPOSITIONS WOULD PROPOSITION EMERGE FROM THESE INSIGHTS? WHAT DO WE HAVE TO BELIEVE TO BREAKTHROUGH UNDERPIN AND VALIDATE THIS THINKING / INSIGHTS PROPOSITION? CONVENTIONS / WHAT IS A NEW WAY OF THINKING ASSUMPTIONS ABOUT THE WORLD?
  • 89. THE SWITCH BREAKTHROUGH CONCEPT WHAT IS THE BUSINESS AND / OR SOCIAL PROBLEM? WHAT IS THE BASIC IDEA / STRAPLINE / THE PROBLEM BRAND? WHAT KIND OF VALUE PROPOSITIONS BREAKTHROUGH LEAD TO THIS PROBLEM? IDEA CONVENTIONAL WHAT KIND OF VALUE PROPOSITIONS WOULD PROPOSITION EMERGE FROM THESE INSIGHTS? WHAT DO WE HAVE TO BELIEVE TO BREAKTHROUGH UNDERPIN AND VALIDATE THIS THINKING / INSIGHTS PROPOSITION? CONVENTIONS / WHAT IS A NEW WAY OF THINKING ASSUMPTIONS ABOUT THE WORLD?
  • 90. WHAT DID YOU NOTICE ABOUT EACH BREAKTHROUGH INSIGHT?
  • 92. LIBERATING OPEN VIEW OF HUMAN NATURE / THE WORLD
  • 93. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS CONVENTIONS / ASSUMPTIONS
  • 94. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH IDEA CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHTS WHAT IS A MORE EMPOWERING, CONVENTIONS / LIBERATING OR ABUNDANT VIEW OF ASSUMPTIONS LIFE?
  • 95. THE SWITCH BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH IDEA HOW COULD YOU DESIGN A PROPOSITION FOR CONVENTIONAL MAXIMUM ACCESSIBILITY, USABILITY AND PROPOSITION ENJOYABILITY? BREAKTHROUGH INSIGHTS WHAT IS A MORE EMPOWERING, CONVENTIONS / LIBERATING OR ABUNDANT VIEW OF ASSUMPTIONS LIFE?
  • 98. SEA CHANGE PROFIT TO PURPOSE CONTROL TO EMPOWERMENT WEALTH TO WELLBEING HIERARCHY TO NETWORKS SURVIVING TO THRIVING
  • 100. WITH LONGER-TERM & FURTHER-REACHING IMPACTS THAN THE POLITICAL REVOLUTIONS THAT HAVE SHAKEN THE WORLD
  • 102. “Predicting the future of the Internet is easy: anything it hasn’t yet dramatically transformed, it will. People, companies, investors and even countries can’t stop this transformation. The only choice you have is whether you join the side of innovation and progress or you don’t.” CHRIS DIXON
  • 103. LIBERATING INTRINSIC HUMAN NATURE TO CREATE, SHARE, CONNECT
  • 104. HIERARCHIES ARE BEING DISSOLVED IN A GLOBALISED PARTICIPATORY NETWORKED SOCIETY
  • 105. ERA OF MASSIVE CHANGE AT THE HEART OF HOW THE OS OF THE WORLD
  • 106. HIERARCHIES / NETWORKS BUREAUCRACIES TRIBES / CLASS MARKETS
  • 108. OPEN UP TO VALUE AND VALUES OUTSIDE
  • 111. THE AMBITIOUS KNOW THEY NEED TO COLLABORATE
  • 114.
  • 115. COLLABORATION TAKES A SIGNIFICANT INVESTMENT OF ENERGY AND A DIFFERENT WAY OF WORKING
  • 117. KNOW HOW TO KNOW WHO, WHAT, WHEN & WHY
  • 120. “Innovation is a by- product of productive and engaged networks.” VERNA ALLEE
  • 122. BACTERIA BETTER ABLE TO COLLABORATE THAN MOST OF US!
  • 123. SWITCH ON INNOVATE DISRUPTIVELY COLLABORATE AMBITIOUSLY DO IT ALL PURPOSEFULLY
  • 125. HOLDING ONTO THE OLD IDEAS IS FAR MORE DANGEROUS THAN RISKING NEW ONES
  • 126.
  • 128.
  • 129. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 130. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH PROPOSITION CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 131. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want for that special night in (and if you forget to bring it back, you will be punished to our benefit). CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) CONVENTIONS / ASSUMPTIONS
  • 132. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want for that special night in (and if you forget to bring it back, you will be punished to our benefit). CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Videos are scarce and special and we decide which ones they should see. Consumers must suck up the deal if they want to access them. CONVENTIONS / ASSUMPTIONS
  • 133. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want for that special night in (and if you forget to bring it back, you will be punished to our benefit). CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Videos are scarce and special and we decide which ones Movies are abundant so we they should see. Consumers should be able to choose must suck up the deal if they what to watch instantly, want to access them. learn from each other’s CONVENTIONS / tastes and not be punished ASSUMPTIONS for our mistakes.
  • 134. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want A flexible, simple, enjoyable for that special night in (and peer-powered online if you forget to bring it back, community where we can all you will be punished to our see, rate and explore movies benefit). together. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Videos are scarce and special and we decide which ones Movies are abundant so we they should see. Consumers should be able to choose must suck up the deal if they what to watch instantly, want to access them. learn from each other’s CONVENTIONS / tastes and not be punished ASSUMPTIONS for our mistakes.
  • 135. THE SWITCH: HOME ENTERTAINMENT BREAKTHROUGH CONCEPT People take out too few movies, too infrequently from the rental store LoveFilm, Netflix, Amazon (which are expensive to run). THE PROBLEM BREAKTHROUGH Video rental is a high-cost PROPOSITION event. Come to our stores and choose what you want A flexible, simple, enjoyable for that special night in (and peer-powered online if you forget to bring it back, community where we can all you will be punished to our see, rate and explore movies benefit). together. CONVENTIONAL PROPOSITION BREAKTHROUGH INSIGHT(S) Videos are scarce and special and we decide which ones Movies are abundant so we they should see. Consumers should be able to choose must suck up the deal if they what to watch instantly, want to access them. learn from each other’s CONVENTIONS / tastes and not be punished ASSUMPTIONS for our mistakes.
  • 136. PEER POWERED (RATINGS) PEER EMPOWERED (NO LATE FEES)
  • 137.
  • 138.
  • 139. “All power is a trust; we are accountable for its exercise; that from the people, and for the people all springs, and all must exist.” DISRAELI
  • 140.
  • 141. IN THIS SESSION INNOVATE: LET GO OF THE OLD TO BREAKTHROUGH COLLABORATE: TO ACHIEVE AMBITIONS PURPOSEFULLY: EMPOWER & ENABLE THE NETWORKED WORLD
  • 142. “In the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed.” CHARLES DARWIN
  • 143. The pioneering Find out more creative leadership about this and our innovation and & collaboration leadership coaching training at programme www.wecreate.cc