1. Nichole M. Pulley 216.319.8250 nmpulley@gmail.com
Cleveland, OH linkedin.com/in/nicholepulley github.com/nmpulley
SOFTWARE ENGINEER / DEVELOPER
WE CAN CODE IT BOOTCAMP GRADUATE offering hands-on, independent, and small-group experience with Agile
methodologies, MVC, and object-oriented programming. Worked with in-demand languages including ASP.NET
MVC, C#, CSS, HTML, Bootstrap, JavaScript, jQuery, and SQL while planning and developing back-end databases
and front-end interfaces. Value-added background designing, implementing, and managing community-driven
programs for nonprofit organizations and agencies as an administrative leader and 4-year AmeriCorps Vista Member.
EXPERIENCE
NEIGHBORHOOD HOUSING SERVICES OF GREATER CLEVELAND
Executive Assistant, 2014-August 2016; Program Assistant, 2014; Vista Member, 2013-2014
Hired following AmeriCorps commitment and promoted to Program Assistant and Executive Assistant positions,
serving as a key member of the organization and supporting all administrative, event planning, volunteer recruitment,
and program coordination needs. Planned and organized major events including the Land Trust National
Conference, coordinating speakers and attendees, hosting VIPs, and serving as an organization ambassador.
„ Served as the Executive Director’s ‘go-to’ resource when process coordination, attention to detail, and results
were nonnegotiable; recruited volunteers, managed staff, executed programs, and facilitated offerings.
„ Led the Volunteer Income Tax Assistance (VITA) Program, overseeing the production of 2,500+ tax returns,
onboarding and managing 20+ volunteers, and coordinating both onsite and offsite partner training.
„ Designed and created the Post Purchase Program offering support to second-year homeowners, developing
and leading committee in securing grant funds, creating curriculum, and organizing facilitator training.
„ Orchestrated the implementation of a triennial Community Impact Measurement Survey, performing site
assessments, managing volunteers in conducting interviews, and assembling data to report findings.
„ Fueled achievement of Green Workplace designation, championing initiatives to deploy sustainable practices.
AMERICORPS VISTA | VISTA Member, 2010-2013; Corps Member, 2009-2010
Developed, expanded, and facilitated sustainable programming, making several year-long commitments to
nonprofit organizations and agencies dedicated to supporting communities and building self-sufficiency. Developed
training resources and tools to aid in the onboarding of new staff and volunteers, playing a key role in building the
capacities of organizations that fight illiteracy, foster economic development, and improve health access.
LUTHERAN METROPOLITAN MINISTRY (2012-2013)
„ Collaborated with the Executive Chef to develop the Culinary Kitchen Curriculum and accompanying study
materials; developed training manual, designed workshops, and personally facilitated programming.
„ Trained Q-Team members in conducting program quality assessments, in addition to providing small-group
instruction to After School Prevention Resources (ASPR) program leaders.
OHIO CAMPUS COMPACT (2011)
„ Recruited volunteers to support the efficacy of literacy programs; cultivated a partnership between Miami
University’s Office of Community Engagement & Service and the Center of Hope for Women and Children.
COLUMBUS HOUSING PARTNERSHIP (2010-2011)
„ Developed youth-focused health and fitness programming and managed community-based health fairs;
worked with peer agencies to coordinate program resources and optimize outreach and engagement.
„ Created and maintained workforce readiness and job referral resources targeting residents of Rental Living
Communities; supported the administrative efficiency and effectiveness of the Community Life Department.
CITY YEAR CLEVELAND (2009-2010)
„ Supported an after-school program by tutoring and mentoring young learners, mostly fourth grade students;
facilitated a safe, developmentally appropriate, and academically focused after-care setting.
„ Contributed to the mission of AmeriCorps through community-centered events with Greater Cleveland service
partners, and worked with the Social Media Team, Daily Briefing Crew, and Spring Break Camps Committee.
EDUCATION
THE OHIO STATE UNIVERSITY | Bachelor of Arts (BA), Women’s Studies, 2007