Nicholas R. Machin has over 5 years of experience in customer service roles including sales, technical support, and food service. He has strong computer skills including Microsoft Office, and is fluent in English and Spanish. Currently he works in technical support and as a cashier for several casino sportsbooks in Panama. Previously he held roles as a bus boy, sales associate, and receptionist demonstrating his attention to detail and ability to multitask. He is continuing his education in exercise science and nutrition at Miami Dade College.
1. Nicholas R. Machin
3024 NW 99TH
Place, Doral, FL 33172
305-926-5976 ● FutureBusinesses@gmail.com
• Positive attitude, high energy, attention to detail, well-organized, able to prioritize and complete multiple task
and follow through to achieve projects goals, ability to work independently in a busy and high stress environment
• Dedicated and focused, self-motivated professional with excellent research and customer service skills
• Strong Experience in responding to vendors and employees inquired
• Computer skills include (Working Knowledge): Cross Platform computer-literate PC and Mac
Microsoft Excel, Power Point, Word, Outlook, Entourage - Other programs: Illustrator, Photoshop
• Language skills include: Fluent in English and Spanish
PROFESSIONAL EXPERIENCE
Action Sportsbook – Panama City, Panama (Hilton StarBay Casino, Marriott Royal Casino, Trump Sun
Ocean Casino.)
Technical Support / Front Desk Clerk 03/2015 – Present
• Setting up Wireless Connections and routers in all Sport Books.
• Configuring all Rokus at all Sports Books.
• Setting up the Epos system and fixing any problems involving the Epos Software.
• Handling Customer service issues.
• Placing bets into the system for all Sports.
• Responsible for receiving cash – (Cashier)
Trump National Doral Miami – Doral.
Bus Boy 10/2014 – 01/2015
• Greeting Customers.
• Organizing the kitchen.
• Bring food to the guest.
• Help waitresses and waiters in delivering the food on time to customers.
VaporFi – (South Beach, Doral and South Miami Store.)
Sales Associate 04/2014 – 10/15/14
• Cashier.
• Greeting Customers.
• Deposit money into the bank at the end of each day for the Company.
• Sales based off of Commission.
• Maintain a clean work area.
Quiksilver – Doral, FL
Sales Associate 04/2013 – 12/2013
• Responsible for receiving cash – (Cashier)
• Greeting Customers
2. • Floor organization and managing.
• Managing fitting rooms.
Gonzalez and Sons Equipment. – Miami, FL
Receptionist 09/2011 – 12/21/12
• Greeting Customers
• Pulling orders
• Accounts Payable - Respond to all vendor inquiries regarding invoices
• Organizing Company files
• Answering Phones
• Responsible to prepare Payroll
Old Navy – Doral, FL
Sales Associate 06/2011 – 09/2011
• Responsible for receiving cash – (Cashier)
• Greeting Customers
• Floor organization and managing.
• Managing fitting rooms.
Te Con Te – Doral, Florida
Bus Boy 04/2011 – 06/2011
• Greeting Customers
• Managing a clean work environment.
• Organizing the kitchen.
• Help waitresses and waiters in delivering the food on time to customers.
EDUCATION, MEMBERSHIPS, ACTIVITIES
Education:
• Miami Dade College
Associate in Art – Present (Major: Exercise Science / Dieting and Nutrition)
• High School Diploma – 06/2011
Doral Academy Charter High School
Activities:
• Several Community hours and Volunteer Work with beach pickup.